1、Community Engagement GuidelinesANSI/API BULLETIN 100-3 FIRST EDITION, JULY 2014Special NotesAPI publications necessarily address problems of a general nature. With respect to particular circumstances, local, state, and federal laws and regulations should be reviewed.Neither API nor any of APIs emplo
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14、API, 1220 L Street, NW, Washington, DC 20005, standardsapi.org.iiiContentsPage1 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.1 General . . . . . . . . . . . . . . . . . . .
15、 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.2 Conditions of Applicability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Considerat
16、ions for Community Engagement Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
17、.2 Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22.3 Accompanying Tools for Companies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18、. . . . . . . . . . . 33 Five Phase ModelOil and Gas Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19、 . . . . . . . . . . . . . . . . . . . . . 33.2 Entry Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33.3 Exploration Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20、 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53.4 Development Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63.5 Operations/Production Phase . . . . . . . . . . . .
21、 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73.6 Exit Phase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Summary . . . . . . . .
22、 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Annex A (informative) Accompanying Tools for Companies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Bibliography . .
23、. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Figure1 Oil and Gas Project Life Cycle, Five Phase Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24、 . . 4vIntroductionThe Community Engagement Guidelines are recommendations designed to promote the safe and responsible development of the nations oil and natural gas resources by engaging and respecting the communities where these operations occur. The oil and gas industry can bring prosperity, eco
25、nomic development and enhancements to an area and assist in securing our national energy interests. In order to promote oil and gas development that results in a positive experience for communities, recommended development activities should be aligned with community concerns and priorities grounded
26、in responsible practices and lessons learned from former experiences. The industrys commitment to being a good neighbor throughout the full project life cycle requires ongoing dialogue with local communities and other key stakeholders. Stakeholders, for use of the Community Engagement Guidelines, ar
27、e defined as:Any person, group or entity that has interest or concern in an organization and its activities is considered a stakeholder. Stakeholders can affect or be affected by the organizations actions, objectives and policies 1.NOTE A more comprehensive definition of stakeholders can be found in
28、 A.2.From entry through exploration and operation to eventual exiting, fostering broad stakeholder involvement through every phase of project development has become good industry practice. Operators should explain their activities, in a reasonable timeframe, to community stakeholders and then identi
29、fy, understand, listen and respond to legitimate issues and concerns. Identifying and engaging the right stakeholders at the right time in an appropriate way allows for two-way communication to occur. Involving stakeholders in managing the potential impact on their community helps establish trust an
30、d build mutually beneficial relationships. While a balanced resolution between industry and stakeholders is ideal, some issues can present unique challenges.1Adapted from International Finance Corporation, World Bank Group, Stakeholder Engagement: A Good Practice Handbook for Companies Doing Busines
31、s in Emerging Markets, first printing 2007.vi1Community Engagement Guidelines1 Scope1.1 GeneralThese guidelines outline what local communities and other key stakeholders can expect from operators. Oil and gas operators acknowledge the challenges associated with industry activities, which can include
32、 challenges important to a community. Principles of integrity, transparency and consideration for community concerns underpin responsible operations. Conscientious operators are committed to helping communities achieve positive and long-lasting benefits.Both local stakeholders and operators can use
33、this guidance. It is designed to acknowledge challenges and impacts that occur during the industrys presence in a given region. It provides flexible and adaptable strategies, recognizing that application will vary from operator to operator and community to community. Many operators already apply sim
34、ilar guidelines or processes within their operations. These suggested guidelines are typical and reasonable and generally apply under normal operating circumstances. The use of these guidelines is at each individual operators discretion. Operators recognize that stakeholders within the community can
35、 have different interests, issues and levels of concern. Some of these interests can be in direct conflict with one another. Working together with stakeholders to seek mutually agreeable solutions is an important aspect of community engagement. Operators can have different approaches to addressing t
36、he concerns and issues.These guidelines are intended primarily to support onshore oil and gas projects in the United States for shale developments; however, they can be adapted to any oil and gas projects in the United States. 1.2 Conditions of ApplicabilityThis document provides non-technical guida
37、nce only, and practices included herein cannot be applicable in all regions and/or circumstances. This document does not constitute legal advice regarding compliance with legal or contractual requirements or risk mitigation. It is not intended to be all-inclusive. The operator is responsible for det
38、ermining compliance with applicable legal and regulatory requirements.2 Considerations for Community Engagement Activities2.1 GeneralCommunities expect oil and gas companies to be aware and appropriately responsible for the potential direct impacts of their operations. Likewise, companies recognize
39、that it is mutually beneficial to build good relations with local communities. The Community Engagement Guidelines provide oil and gas companies and community members with a set of recommended principles and considerations as a baseline to direct their engagement through each phase of a project. Whi
40、le drafting these guidelines, oil and gas companies structured their conversations around the behaviors, principles and values expected of industry leaders. During the process, questions were posed and answered and considerations developed and agreed upon regarding the five phases of oil and gas pro
41、jects, or its life cycle. The five phases are defined in Section 3 and include the following: entry; exploration; development; 2 ANSI/API BULLETIN 100-3 operations/production; exit. These guidelines can be customized to fit the various stages of the project life cycle. They are intended to be non-pr
42、escriptive in nature to enable operators to satisfy the considerations to the best of their ability, given the unique situation of each project/asset and the company and community involved.2.2 Principles2.2.1 IntegrityAn overarching principle that applies to all the five phases of oil and gas projec
43、ts, integrity is the operating principle for effective community engagement. Companies operating with integrity strive to build positive and constructive relationships within the community and accumulate long-term sustainable relationships. Such companies continually focus on engaging in a manner th
44、at works to build and maintain trusting relationships important to their operations. They maintain their presence as leaders in the community with a reputation for forthrightly engaging on issues important to their stakeholders.2.2.2 Safety and Environmental ResponsibilityCompanies strive to remain
45、steadfast to commitments in excellence regarding the management of safety, environment and health using clearly defined policies and practices. The goal should be to operate daily in a manner that protects the safety, environment and health of communities, employees and contractors during the comple
46、te lifecycle of the project.2.2.3 Communicating Effectively Communication is a two-way process of giving and receiving information through a number of channels. Whether one is speaking informally to an individual or group of community members, following basic communication principles can build credi
47、bility and improve dialogue and understanding. Below are some suggested practices.a) Promote education, awareness, and learning during the five phases of the project life cycle and work to bridge any knowledge gaps by providing tailored information that is targeted to the community. Host various for
48、ums, providing videos and demonstrations to allow for learning and information exchange at all levels of community engagement.b) Provide clear, concise information to all key stakeholders including community members and local authorities and regulatory agencies in addressing challenges and issues th
49、at can impact them. c) Provide structured forums for dialogue, planning, and implementation of projects and programs affecting the greater regional area. Involve neighboring operators and those sharing adjacent properties or leaseholds in opportunities to work cooperatively on engagements.d) Establish a process to collect, assess, and manage issues of concerned stakeholders. Inform stakeholders on the preferred methods for communication, perhaps providing national toll-free phone number, or by offering contact information for the local field office or corporate personnel re
