1、BEC商务英语（中级）写作模拟试卷 53及答案与解析 一、 PART ONE 1 You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery. Write a memo to your secretary: Telling her about the claim Mentioning the serial number of the order and date of del
2、ivery Asking for relevant files and the duplicate invoice Write 40-50 words on a separate sheet 二、 PART TWO 2 You are the owner of a clothing factory. A customer has sent you a letter summarizing a recent negotiation. You have written some notes on the letter. Use the information in the letter to wr
3、ite a reply to the buyer. Write 120-140 words on a separate sheet. BEC商务英语（中级）写作模拟试卷 53答案与解析 一、 PART ONE 1 【正确答案】 MEMO Dear Ms Jones, A customer complained that his order has been delayed, which should have been shipped on 19 February. The serial number of the order is 241-572355. Please send me the
4、 relevant files and the duplicate invoice. 二、 PART TWO 2 【正确答案】 Dear Stephanie, I am writing to thank you for your letter of Jan. 11, 2005 We are delighted to hear that the Sheba range will be included in your catalogue. There are, however, some small points which I would like to clarify: The Sheba
5、range is available in six colors. Please look at the samples and confirm which three colors you would like. You referred to the further option of 3,000 pieces. I understand that we had agreed on 4, 000. Could you please confirm the correct figure? I am able to confirm that the optional pieces will cost $ 4.30 each. Unfortunately, due to a full order book, we wilt be unable to deliver by Ang. 1,2005. The earliest date would be Aug. 15,2005. I hope this will be acceptable. I look forward to hearing from you soon. Regards
