1、BEC商务英语（中级）听力模拟试卷 67及答案与解析 一、 PART ONE 1 You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below You will hear each recording twice. Conversation One Look at the notes below. You will hear a man telephoning a hote
2、l. Notes about Hotel Reservation Date: (1) _ Type of room : (2) _ Number of rooms: 1 Price: $220, plus (3) _ Facilities: mini-bar and a sauna bath Name: Kevin (4) _ 5 Look at the notes below. You will hear a human resources officer speaking to the new employees. K B New Employee Orientation Co-coord
3、inator: Debra Simpson A. Induction Session Chair: (5) _ Time: Monday morning Contents: a. company goals, mission and services b. (6)_of the company c. meeting senior members B. Company tour Time : 2:30 pm, Monday Meeting Place: ground floor (7) _ C. Focus Group Discussion Time: 1:00-4:00pm, (8)_ Mee
4、ting Place: Room 308 9 Look at the form below. You will hear a customer calling the courier company. Fly High Courier Missing Item Record Delivery number: FRM-(9) _ Callers name: Richard HUSSAIN Date of collection : (10)_ From: Chicago, US To: (11) _,UK Contents: paperwork for loans Notes: package d
5、elivered on 10:55 am, Feb. 7th without(12) _on file as front door delivery. 二、 PART TWO 13 You will hear five short recordings. Five people are talking about a problem that occurred. For each recording. decide what each speaker is talking about. Write one letter (A-H) next to the number of the recor
6、ding. Do not use any letter more than once. There are some extra letters which you do not need to use. You will hear the five recordings twice. A A wrong hotel B A stolen wallet C A delayed flight D A computer crash E A missing luggage F A wrong credit card G A misplaced presentation H A cultural mi
7、sunderstanding 18 You will hear another five recordings. For each recording. decide what the speaker is doing. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. There are some extra letters which you do not need to use. You will hear the five recording
8、s twice. A Giving advice B Making a complaint C Describing a process D Sharing an experience E Suggesting entertainment F Making a presentation G Introducing the dressing code H Arranging hotel accommodation 三、 PART THREE 23 How to approach Listening Test Part Three In this part you listen twice to
9、a long conversation, interview or monologue, and answer eight questions. Before you listen, read the questions. Think about what will be said. Note all possible answers as you listen for the first time. Do not make an immediate decision. Listen for overall meaning. Do not choose an answer just becau
10、se you hear the same words in the recording as in the question. Decide on your final answer only after you have listened for the second time. You will hear a college lecturer talking to a class of business students about a merger between two supermarket chains. For each question 28 - 30, mark one le
11、tter (A, B or C) for the correct answer. You will hear the recording twice. 23 The merger was expected to help the combined company to （ A） reduce its costs. （ B） improve its public image. （ C） compete with the market leaders. 24 One reason given for the mergers lack of success is （ A） difficulties
12、in integrating the two brands supply chains. （ B） increased competition from other supermarket businesses. （ C） customers unwillingness to accept changes in the stores. 25 The management structure following the merger led to （ A） interpersonal disagreements. （ B） confusion about responsibilities. （
13、C） over-staffing at senior levels. 26 The company decided to sell some of its premises in order to （ A） get itself out of debt. （ B） reposition itself in the market. （ C） acquire new types of businesses. 27 The company tries to attract customers by （ A） offering benefits to large spenders. （ B） prom
14、oting special offers, （ C） keeping prices low. 28 The Chairman recently blamed the groups poor performance on （ A） lack of customer consultation. （ B） the countrys economic situation. （ C） continuing internal problems. 29 The Chairmans plans for improving the companys performance include （ A） introd
15、ucing high-quality product ranges. （ B） increasing its advertising spend. （ C） assessing its suppliers. 30 The first task which the speaker sets the students is to （ A） analyse the reasons for the merger （ B） make recommendations concerning the companys future strategy. （ C） consider the companys re
16、sponses to problems. BEC商务英语（中级）听力模拟试卷 67答案与解析 一、 PART ONE 1 【听力原文】 F: Hello. White Swan Inn. How may I help you? M: Hello. Id like to reserve a room for two on the June 5th. F: OK. Let me see. July. 5th. M: Excuse me, its June 5th, not July. F: Oh, Im sorry. June 5th . Well, would you like a suite
17、or a double room? M: A suite, please F: Yes. Luckily, we still have one suite available that night, sir, and it overlooks the hotel garden. M: Thats great! How much is that? F: Its 320 dollars, plus a 12% room tax. M: Uhh, well thats probably a little too expensive for us. Do you have a cheaper room
18、 available? F: Yes, we have a few double rooms available that day, and theyre 220 dollars, plus a room tax. M: How about the facilities? F: Well, theres a mini-bar and a sauna bath. M: Ill get a double room then. F: OK. Would you like a room facing the lake or the garden? M: Id prefer the lake view,
19、 if possible. F: Sure. Could I have your name, please? M: Its Kevin BENNETTE. F: Is it B-E-N-N-E-T? M: No. Its double T with an E at the end. Its B-E-N-N-E-T-T-E. F: OK. Mr. Bennette, well look forward to seeing you on June 5th. M: OK. Goodbye. 1 【正确答案】 JUNE 5TH 【试题解析】 这一信息虽然受到了一定的干扰，但是在对话中反复出现，所以只要
20、注意听还是不难的。首先，顾客提出要一个 6月 5日的双人间 (Id like to reserve a room for two on the June 5th)，但是前台人员没听清楚，重复成了 July 5th，顾客听出其中的差别，打断她，强调是 June，不是 July，最后前台人员更正了错误，确认了一遍是 June 5th。 2 【正确答案】 DOUBLE ROOM 【试题解析】 这 一题是关于宾馆房间的种类，在录音中也受到了一些干扰。顾客先在套间 (a suite)和双人间 (a double room)中选了套间，但是后来因为价格原因改为双人间，而且参考试题中提供的价格来看，最终的答
21、案应该是 double room。 3 【正确答案】 ROOM TAX 【试题解析】 这道题考查的是对于细节的把握， plus room tax这个短语在录音中出现了两次，意思是 “(房间 )税另算 ”。 4 【正确答案】 BENNETTE 【试题解析】 这道题要求考生正确记录特殊人名的拼写 。在录音中，前台人员想当然的把顾客的姓氏简化了，但是得到了顾客的及时更正。你只要认真听顾客本人的解释和拼读，并且快速调整拼写，做对这一类题还是不难的。 5 【听力原文】 F: Good morning, everyone! Im Debra Simpson, coordinator of this ori
22、entation programme, and it gives me great pleasure to welcome you to the new staff orientation workshop at KB! Ill be chairing the induction session this morning, which, hopefully, will give you an opportunity to find out about the overview of this orientation programme. By the end of the Induction
23、this morning you will have: ?been introduced to the company goals, mission and services; ?been familiar with the structure of the company; and ?met the senior members of the company. In the coming two weeks, therere two events that all new employees are expected to attend: the first one is the compa
24、ny tour starting at two thirty this afternoon and the other one is the focus group discussion on Friday afternoon 1 to 4 oclock in Room 308. Some of the employees who have been working here for a while and have been doing great will join us at the focus group discussion. Well, before I forget it, we
25、ll start out from the ground floor lobby this afternoon. Please make sure that youre there on time for the company tour. 5 【正确答案】 DEBRA SIMPSON 【试题解析】 这道题虽然同样是考查人名的拼写，但是所涉及的人名比较常见，因此对话中没有提供拼读。答案可以由两部分的信息组合来获得：一个是开头的自我介绍 “Im Debra Simpson， coordinator of this orientation programme”，另一个是 “Ill be chair
26、ing the induction session this morning”，而且从所提供的日程来看，说话的当日就是周一，因此主持培训会的人就是 Debra Simpson。 6 【正确答案】 STRUCTURE 【试题解析】 这道题考查的是对细节的把握，在录音中听到 “been familiar with the structure of the company”，结合这个信息，再在日程中确认周一培训会的第二项任务即可确定应该填写 structure。 7 【正确答案】 LOBBY 【试题解析】 根据日程安排，周一下午是 Company Tour的活动，那么根据录音中 “well star
27、t out from the ground floor lobby this afternoon”可以判断 the ground floor lobby就是 meeting place。这道题考查的是有关地点的细节，在出现答案之前有 “Well ， before I forget it”的特别提醒，考生应该格外注意这些提醒。 8 【正确答案】 FRIDAY 【试题解析】 这道题考查的是时间，录音中其实也受到了强调 (by the end of this week， on Friday afternoon)，因此你应该比较容易确定这个时间是 Friday。 9 【听力原文】 F: Hello.
28、Fly High Courier. M: Hello. This is Richard Hussain and Im calling to make a complaint about a misdelivery of very important documents. F: Whats the delivery number, please? M: Its FRM-40017. F: FRM . 40017. Thank you. Whats the problem exactly, Mr. Hussain? M: Well, last Thursday morning, February
29、5th, I sent a package from Chicago, containing some paperwork to my business partner in London, very important paperwork needed for our loans. I paid the extra amount asked for so that it could be delivered the next day. But then two days ago on Monday, Gary my partner called from London and said he
30、 had not yet received the package. F: Mr. Hussain, have you contacted the customer service in Chicago? M: Yes, of course. I called them on their 800 number but was referred to someone called Mason in London, who told me that the record showed it had been delivered on Saturday at 10:55 am and there w
31、as no signature on file, because this was a delivery to the front door package.Seems like my package just got lost like this! F: Dont worry, Mr. Hussain. Let me take down a few details and Im sure your package will be all right. 9 【正确答案】 40017 【试题解析】 对话中客服人员问道 “Whats the delivery number ， please”，顾客
32、的回答是 “Its FRM-40017”，随后客服人员也把这个编号重复了一遍。记录中已经提供了字母部分，因此考生只需填写五位数字。 10 【正确答案】 FEBRUARY 5th 【试题解析】 这道题在题目里和对话里的表述略有不同，在对话中，顾客说 “last Thursday morning， February 5th， I sent a package from Chicago”，而客户发出包裹的日期即为快递公司收取包裹的时间 (Date of collection)，因此答案为FEBRUARY 5th。 11 【正确答案】 LONDON 【试题解析】 这一题从试卷提供的线索来看需要填写一个
33、英国的地名，因为上一条信息是 “From： Chicago， US”(即包裹寄出的城市 )，而且在空格的后面有英国的简写 UK来进行限制。所以我们这里需要填的是包裹发往的城市。根据客户的描述 “I sent a package from Chicago， to my b usiness partner in London”，这里的答案应该是 London。 12 【正确答案】 SICNATURE 【试题解析】 根据客户的叙述，伦敦的一个名叫 Mason的人查到了包裹已于周六上午 10:55送达，但是没有收件人的签名，因为他们认为这是一个送上门即可、无须签收的邮包。 “package deliv
34、ered without signature on file”的意思和 but there was no signature on file是一样的，都是说没有签名。 二、 PART TWO 13 【听力原文】 F： You know, that reminds me： on my first trip to Germany, it was a long time ago, I thought it was OK to use everyones first name so as to seem friendly. So when I was meeting this Doctor Schne
35、ider, I just kept calling him“Heinrich”, later I discovered that he was so angry that he finished the meeting early. I should have used his titles when addressing him. 13 【正确答案】 H 【试题解析】 讲话人讲述了自己第一次去德国出差时的一次经历。为表示友好，她遵照英美习俗，对每个见面的人都以名字相称，而德国人却非常重视别人的头衔，从而导致了商务活动中的不快而使会议早早结束。由此判断该题是个 cultural misunde
36、rstanding，是由于两种文化之间的不同而造成的误会。 14 【听力原文】 M： Well, Mr. Higgins, I promised to call you yesterday but 1 wasnt able to. Im really sorry about that. You see, its just because I had a lot of trouble compiling the figures and updating our database. My computer crashed in the early morning and it took me th
37、e rest of the day to fix it.Then I tried calling this morning but the line was busy all the time. Oh, no!Wait a secondSorry, my computers just down with the virus again! 14 【正确答案】 D 【试题解析】 讲话人一开 始便就未能按时回复电话而表示歉意。我们仔细听下去之后发现，他因为要处理一大堆数据并更新数据库而耽误了回复，其中的根本原因则是 “My comptrter crashed in the eaily morning
38、”，原来是电脑一大早就出了问题，花了一下午的时间才修好；再者，我们也能从对话中听到类似 “computer crash”这样的字眼，能够帮助我们确认正确的答案。 15 【听力原文】 F： I was so busy preparing the handouts and other materials for the presentation that I didnt doublecheck the venue. My assistant had told me that it was to be held in the Hilton Conference Center, so I just c
39、alled a cab and got there. I was so surprised to find nobody there, and so I called up my assistantShe sai d she had left me a note and didnt interrupt me, seeing I was so busy. 15 【正确答案】 G 【试题解析】 在录音材料的开头，讲话人说明自己的问题在于未能 “double check the venue”(确认地点 )。这一点是解题的关键所在。后来她解释说，由于自己一直忙于准备展示用的材料，没有留意秘书关于更改地
40、址的留言，因此去了 Hihon会议中心之后，才发现会议室里空无一人。 16 【听力原文】 M： I just arrived at the Kennedy Airport, everything is fine except for one my suitcase had gone. I had collected it from the baggage centre and left in the corridor, within my eyesight, when I went into the mans room. But when I finished and turned aroun
41、d, it was gone!I didnt think anyone would intentionally take it as I earlier spored someone with a suitcase similar in color as mine, but 16 【正确答案】 E 【试题解析】 讲话人在材料中明确说明了自己碰到的问题：他安然无恙地抵达了肯尼迪机场，只是 suitcase不见了。然后他具体讲述了丢失行李的经过，他刚上完洗手间出来，就发现箱 子不见了，也许是别人不小心拿错了等。 17 【听力原文】 F： What a terrible mistake, espec
42、ially for a stranger like me. I was at the reception of the Meridian Hotel and asked about my reservation. They checked several times and couldnt find any such recordthe booking must have been automatically cancelled or something. So I called up Sarah and she said I was to be at the Medium, not the
43、Meridian!Whats worse, the Medium was at the other end of the city! 17 【正确答案】 A 【试题解析】 这段材料中描述的是一次住店的经历。讲话人在酒店前台没有查到自己的预订记录，跟朋友打电话询问之后才发现原来是自 己弄错了酒店名称，应该是 “Medium”，而不是 “Meridian”，更糟糕的是两家酒店分别位于城市的两头。 18 【听力原文】 M： Well, its always very hard to make everyone happy in a group, especially when they are yo
44、ur clients. Once our company was celebrating the 15th anniversary and more than 250 guests got invited; I was assigned a group of 20. These clients differed in almost everything, so they had completely different interests!Some would like to go sight-seeing, some wanted to go shopping, and some just
45、wanted to sit quietly in the museum! 18 【正确答案】 D 【试题解析】 讲话人一开始便表明了自己的观点，即 “众口难调 ”(hard to make everyone happy in a group)。接着，他以公司 15周年庆活动为例，讲述每位客户的要求各不相同，由此我们可以推断，他只是想与大家分享一下自己在与客户打交道时的一些经历与经验而已。 19 【听力原文】 F： Certainly we dont have a very strict dress code in the company as were in the entertainment
46、 industry. You can always dress casually, especially when youre a designer or somethingyou can actually be as creative as you want to be. However, its always a rule to copy your superiors dressing habit in a clever way. like whats shown in the filmthe devil wears Prada. And in most situations. you h
47、ave to be ready toget dressed-up for the night， because many parties and shows only appear in the evenings. 19 【正确答案】 G 【试题解析】 材料中开始便提到在 entertainment industry中，并无严格的着装限制， “dress”这个词在材料中多次出现。用来说明这一观点的 具体事例是，第一，必须遵从上司的着装风格；第二， 20 【听力原文】 M： It turned out that my room was at the end of the corridor， no
48、 wonder it was so noisy. When l first asked them to change the room. everything seemed under control. They apologized sincerely and promised to change my room TODAY, and I was so glad and looked forward to a sound sleep; but then the girl called up to say sorry because some guests have extended thei
49、r stay, so there were no spare rooms left. Ive come to you to see if you have any way out for this. 20 【正确答案 】 B 【试题解析】 对于晚会的着装还是有一定的限制。由此判断，本题是对公司着装要求的一个介绍。 21 【听力原文】 F： Lets take a look at the PPT. This bar chart leads me to my first concern. Frankly speaking, were worried that the current productivity cannot keep up with demand. Mr. Simmons and I have gone ove
