1、BEC商务英语（中级）阅读模拟试卷 122及答案与解析 一、 PART ONE 0 Look at the statements below and a passage about leadership on the opposite page. Which section of the article(A, B, C or D)does each statement(1 -7)refer to? For each statement(1-7), mark one letter(A, B, C or D)on your Answer Sheet. You will need to use so
2、me of these letters more than once.Example: 0 The move from a manager to a leader. A The difference between being a manager and being a leader is simple. Management is a career. Leadership is a calling. You dont have to be tall, well-spoken and good looking to be a successful leader. You dont have t
3、o have that “special something“ to fulfill the leadership role.B What you have to have is clearly defined convictions and, more importantly, the courage of your convictions to see them manifest into reality. Only when you understand your role as guide and steward based on your own most deeply held t
4、ruths can you move from manager to leader.C Whether the group you oversee is called employees, associates, co-workers, teammates or anything else, what they are looking for is someone in whom they can place their trust. Someone they know is working for the greater good for them and for the organizat
5、ion. Theyre looking for someone not only that they can but alse that they want to follow.D Because it is only when you have followers people who have placed their trust in you that you know you have moved into that leadership role. And the way you see is that your organization is transcending all pr
6、evious quality, productivity, innovation and revenue achievements. Youre operating at such a high level of efficiency that youre giving budget back to the corporation and youre still beating your goals. 1 The authors attitude towards the difference between a manager and a leader. 2 Someone the group
7、 wants to follow. 3 Difference between a manager and a leader. 4 The qualification of being a leader. 5 The leader must be a person who works for the employees and the organization. 6 Only when you have followers can you be a leader. 7 Under your leading, the organization has got great achievements.
8、 二、 PART TWO 7 Read this advertisement about business book reviews.Choose the best sentence from the opposite page to fill each of the gaps.For each gap(8-12), mark one letter(A-G)on your Answer Sheet.Do not mark any letter twice.There is an example at the beginning(0). Special Introductory Offer! G
9、ain a working knowledge of the top Business books rapidly and easily Now you can read the best business books in jusf 5 minutes each!Its the executive dilemma of the Nineties; information overload. F(example)There should be a simpler way to keep track of the latest ideas. And there is.A systematic s
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11、aving summaries of the best new business books.【 P2】 _This means that rather than taking five to ten hours to read, it takes just 15 minutes!How youll benefit.Executive Book Summaries, designed for the busy executive, are a solution to the growing management problem of too much to read and too littl
12、e lime to do it. Improve your business confidence.You gain a real understanding of the key points of the best new business books. Learn more, remember more.Weve taken account of extensive research into the memory functions of the human brain.【 P3】 _ Get ideas you can use.【 P4】 _In a summary, these i
13、deas are more accessible and actionable.Cut hundreds of hours off your reading load.How often have you opened a new book with great expectations-only to find it a huge disappointment?【 P5】 _The books we summarise cover just about every subject you need to know from management techniques to guidance
14、on your career.Example: A I introductory texts are the most important books and using them can pay big dividends.B Discover practical tips and techniques you can apply without delay.C In order to avoid this problem, we select for you only the truly worthwhile titles and reject the rest.D According t
15、o studies published in psychology journals, you retain the content of a summary better than a book.E He or she would take the most important ideas from each one, and compile them into a neat executive summary.F With the breadth and depth of knowledge gained from books, it is less likely that youll b
16、e caught off guard.G Each contains all the key points in the original book, but instead of 200 to 500 pages there are only eight pages. 8 【 P1】 9 【 P2】 10 【 P3】 11 【 P4】 12 【 P5】 三、 PART THREE 12 Read the article below about effective communication and the questions on the opposite page. For each qu
17、estion(13-18), mark one letter(A, B, C or D)on your Answer Sheet. The Importance of Good Communications Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also
18、extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand wh
19、y their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed. However, firms often have communication
20、problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or send
21、ing a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employees appraisal, should be done face-to-face. One of the main problems for senior executives is that they do not have the
22、time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a re
23、sult, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages. The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. Ho
24、wever, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need th
25、em all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication. As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conv
26、ersation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy that they have und
27、erstood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different. The amount of written information generated in large organizations today can lead to
28、communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average managers desk and you will see the problem it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be a
29、ble to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex. 13 In the first paragraph the wri
30、ter recommends that communication with staff should include （ A） some feedback on their job performance. （ B） an explanation of how company targets have been set. （ C） information on promotion prospects within the company. （ D） an indication of which duties they can expect assistance with. 14 Accord
31、ing to the writer, the best way of achieving effective communication is to （ A） adapt the message to suit a particular audience. （ B） make the content of messages brief and direct. （ C） select the most suitable means of conveying a particular message. （ D） ensure that information is targeted at the
32、appropriate group of people. 15 What does the writer say about the communication options available to senior managers? （ A） Sending memos to staff is one of the most efficient methods. （ B） It is important to find the time to discuss certain matters with staff. （ C） They should increase the range of
33、 options that they use. （ D） Getting junior managers to talk to staff can create different problems. 16 What advice is given about the communication tools made available by technology? （ A） Aim to limit staff use of certain communication tools. （ B） Evaluate them in terms of the expenditure involved
34、. （ C） Select them on the basis of the facilities they offer. （ D） Encourage more staff to attend training courses in their use. 17 According to the writer, a problem with written communication is that （ A） the message can be interpreted differently to what was intended. （ B） it can be easy for peop
35、le to ignore the contents of a written message. （ C） most people are more comfortable with face-to-face communication. （ D） it is possible for correspondence to get lost within a large organization. 18 According to the article, what is the effect of receiving large amounts of written information? （
36、A） It is counter-productive. （ B） It causes conflict in a company. （ C） It leads to changes in work patterns. （ D） It makes the main points more difficult to identify. 四、 PART FOUR 18 Read this following news about employment opportunities for graduates. Choose the best word to fill each gap from A,
37、 B, C, or D on the opposite page. For each question(19-33)mark one letter(A, B, C or D)on your Answer Sheet. There is an example at the beginning(0). Employment Opportunities for Graduates with the Provincial Bank The Provincial Bank is one of the biggest B(example)institutions in the U. K. . With i
38、ts 1,900 branches and 58,000 employees, it has【 C1】 _a household name. Almost 4, 000 of these employees【 C2】 _managerial or executive positions. The bank has an outstanding【 C3】 _of profitability, which has been achieved by introducing innovations as maintaining leadership of the【 C4】 _. The banks c
39、omprehensive training programme concentrates on【 C5】 _the most important skills that graduates need in order to【 C6】 _early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by【 C7】 _courses in manag
40、ement skills. They also receive training in order to increase their knowledge of the banks【 C8】 _. The bank supports【 C9】 _of staff who wish to take professional examinations, and its Graduate Training Scheme is【 C10】 _to the nationally recognized Diploma in Management. Obviously the quality of its
41、mangers is of【 C11】 _importance to the banks performance. It welcomes good graduates in any subject area,【 C12】 _they can demonstrate the ability to influence events, and have the potential to【 C13】_both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initia
42、lly. Those starting on this programme will soon have the【 C14】_to work in other parts of the bank and can【 C15】 _a varied and flexible working life.Example: A budgetary B fiscal C financial D economic 19 【 C1】 （ A） opened （ B） entered （ C） turned （ D） become 20 【 C2】 （ A） hold （ B） do （ C） keep （ D）
43、 own 21 【 C3】 （ A） career （ B） catalogue （ C） record （ D） experience 22 【 C4】 （ A） area （ B） trade （ C） record （ D） market 23 【 C5】 （ A） making （ B） reaching （ C） developing （ D） heightening 24 【 C6】 （ A） present （ B） treat （ C） deal （ D） handle 25 【 C7】 （ A） observing （ B） attending （ C） involving
44、（ D） staying 26 【 C8】 （ A） services （ B） goods （ C） creations （ D） abilities 27 【 C9】 （ A） colleague （ B） members （ C） people （ D） persons 28 【 C10】 （ A） qualified （ B） combined （ C） fastened （ D） linked 29 【 C11】 （ A） main （ B） vital （ C） necessary （ D） superior 30 【 C12】 （ A） therefore （ B） thus （
45、 C） provided （ D） only 31 【 C13】 （ A） succeed （ B） realize （ C） gain （ D） overcome 32 【 C14】 （ A） choice （ B） chance （ C） likelihood （ D） probability 33 【 C15】 （ A） forecast （ B） believe （ C） suppose （ D） expect 五、 PART FIVE 33 Read the text below about how to deny consumers claims.In most of the li
46、nes(34-45)there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines, however, are correct.If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answ
47、er Sheet.The exercise begins with two examples,(0 and 00).Example: Denying Claims0 Customers occasionally want something they are not entitled to or what you00 cant grant. They may misunderstand their warranties or make unreasonable34 demands. Because these customers are often unhappy with a product
48、 or35 service, they are emotionally involved in. Letters that say no to emotionally36 involved receivers will probably be your much most difficult communication37 task. As if publisher Malcolm Forbes has pointed out, “To be agreeable while38 be disagreeing thats an art.“ Fortunately, the reasons-bef
49、ore-refusal plan39 enables you to be empathic and artful in handling with bad news. Obviously, in40 denial letters you will need to adopt the proper tone. Dont blame on customers41 or suggest that the customer does not read or understand what the contract or42 relative policies, even if they are at fault. Avoid use “you“ statements that43 sound preachy. Instead, the safest path is to use neutral and objective44 language to explain that why the claim m
