1、BEC商务英语（初级）听力模拟试卷 96及答案与解析 一、 PART ONE 1 Which graph is the man talking about?二、 PART TWO 1 三、 PART THREE 8 Look at the notes below.Some information is missing.You will hear a man giving a talk about his work and career.For each question(16-22), fill in the missing information in the numbered space
2、using one or two words.After you have listened once, replay the recording.9 (16) 10 (17) 11 (18) 12 (19) 13 (20) 14 (21) 15 (22) 四、 PART FOUR 16 Listen to the head of a department talking to an employee about her performance. For each question (23-30), mark one letter (A, B or C) for the correct ans
3、wer. You will hear the recording twice. 16 Emily started working for the company （ A） some time last year. （ B） one year ago. （ C） over a year ago. 17 Emily found out tile vacancy from （ A） a friend. （ B） a newspaper. （ C） an internal memo. 18 Emily doesnt enjoy （ A） answering the telephone. （ B） ty
4、ping invoices. （ C） preparing price lists. 19 The biggest problem with the computer is that （ A） she doesnt know the program very well. （ B） it regularly stops working. （ C） the monitor is too small. 20 Emily would like the company to buy （ A） new software. （ B） new computers. （ C） new monitors. 21
5、When dealing with complaints, she would like to （ A） take more responsibility. （ B） pass tile customer on to her boss. （ C） give the customers money back. 22 Emilys boss thinks that some customers （ A） often receive faulty orders. （ B） often make mistakes. （ C） are not always honest. 23 Emilys main
6、aim for next year is to （ A） get to know the customers a lot better. （ B） make fewer mistakes. （ C） learn more about the products. BEC商务英语（初级）听力模拟试卷 96答案与解析 一、 PART ONE 1 【听力原文】 One: Which graph is the man talking about? pause Man: The year started quite slowly, but sales in the second quarter picke
7、d up well. Although there was a slight drop in the third quarter, Im pleased to say that sales started to rise again at the end of the year. 1 【正确答案】 C 二、 PART TWO 1 【听力原文】 Woman: Personnel Man: Hello, its Tim here, from Finance. Woman: Hi, Tim. Man: Ive had a letter from the tax office about a stud
8、ent who worked here last summerI wonder if you could look him up in your records. Woman: Sure, whats the name? Man: The surnames Jaye. First names Stephen. Woman: How does he spell his surname? Man: J A Y E. Got that? Woman: Oh yes, here we arelive at a hundred and eighty -three School Road. Barnfie
9、ld Man: Yes, thats the one. Woman: And you say he was working in Finance? Man: Uhm, Customer Service, actually. Woman: Aah they had lots of students working for them last summer. Man: Well, the tax people want to know his exact job title Im not sure why. Woman: Mm, let me seeHe was an office assista
10、nt. Man: Right, got that. They also want to know about his monthly earnings. Woman: Lets have a lookfive hundred and thirty -eight pounds seventy a monthOh ， sorry, he was a scale one, so thats four hundred and fifty-seven pounds sixty. Anything else? Man: Yes. What is his telephone number and email
11、 address? Woman: The telephone number is01319 875326 and the address isstephen125 athotmail dotcom. Man: Thats fine. Thanks. Ill send them the information today 【知识模块】 听力 2 【正确答案】 JAYE 【知识模块】 听力 3 【正确答案】 183 【知识模块】 听力 4 【正确答案】 CUSTOMER SERVICE 【知识模块】 听力 5 【正确答案 】 OFFICE ASSISTANT 【知识模块】 听力 6 【正确答案】
12、457. 60 【知识模块】 听力 7 【正确答案】 875326 【知识模块】 听力 8 【正确答案】 STEPHEN 125 【知识模块】 听力 三、 PART THREE 8 【听力原文】 Man: Good morning, everyone. Thank you for inviting me here today. My names Patrick Greene, and Ive had quite an interesting and varied career. I actually spent nearly ten years as an actor before I wen
13、t into business with a friend. We set up a training company. As you can imagine, that brought me into contact with a lot of different organisations, and I soon realised that new employees were often asked to give talks very early in their career, and that it was something they found extremely diffic
14、ult. As a result, I sold my share of the business and started my current company, which is called Star Consultants. We offer courses in public speaking - theyre designed for graduates. My acting experience was very useful, and I had some coaching myself before I started courses for other people. The
15、re is a great need in companies for staff who can communicate well, and I can help people to feel confident about those skills. There are two main courses I offer. The first is called Giving Presentations. I actually help with the technical side of things, as well as the necessary speaking skills. T
16、he other course there is a great demand for is called Promoting Products, and I do a lot of training in this, too. The first part of any course is always voice work. I spend a lot of time getting people to produce a good, clear sound that an audience can hear easily. I then move on to how to speak w
17、ith a microphone, since nearly all of my trainees have to use one. We then do a lot of practice, and trainees help each other. The final part of the course then looks at different things, like how to deal with problems and how to time a talk. Now, Ive got a video here to show you of one of my course
18、s in action . . . 9 【正确答案】 (A)TRAINING(COMPANY) 10 【正确答案】 STAR CONSULTANTS 11 【正确答案】 GRADUATES 12 【正确答案】 (GIVING)PRESENTATIONS 13 【正确答案】 PROMOTING PRODUCTS 14 【正确答案】 MICROPHONE / MIKE 15 【正确答案】 PROBLEMS 四、 PART FOUR 16 【听力原文】 M: Come in Emily and take a seat. F: Thanks. M: So, where do we start? Sho
19、uld we begin with a look at last year and then go on from there? F: Fine. M: So, how do you feel youve done in your first full year with the company? F: Overall, I think Ive done quite well. I feel quite confident now about what I do. M: And are you happy with your duties? F: Well, the job is exactl
20、y as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I dont mind answering the phone and preparing invoices. Sometime its a bit boring typing long price lists, but then everyone has to do it. M: Thats true. Does anything make your job difficult? F:
21、The computer. To begin with, I was slow because I didnt know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our software and we need
22、 some new machines. M: But apart from the computer, is there anything else you would like to change? F: Erm, let me see. Id like the authority to issue credit notes without having to ask you first. Youre often away on business and sometimes customers ring up with a complaint. And if we cant contact
23、you, then we cant deal with the complaint properly. Its a bit embarrassing at times. M: Yes, but some of our customers always find something wrong and try and get a credit note with every order. You cant believe everything they say, you know. What about your objective for the future? F: Well, I need
24、 to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so dont, get embarrassed when customers make enquiries. M: Dont worry. Youll learn all that in time. What Id like to ask you about now is. 16 【正确答案】 B 17 【正确答案】 B 18 【正确答案】 C 19 【正确答案】 B 20 【正确答案】 B 21 【正确答案】 A 22 【正确答案】 C 23 【正确答案】 C
