1、BEC商务英语（初级）听力练习试卷 14及答案与解析 一、 PART THREE 0 二、 PART FOUR 8 Susan started working for the company （ A） next year. （ B） one year ago. （ C） two years ago. 9 Susan found out about the vacancy from （ A） her colleague. （ B） a piece of newspaper. （ C） an internal memo. 10 Susan does not enjoy （ A） attending
2、 meetings. （ B） typing invoices. （ C） preparing price lists. 11 The biggest problem with the computer is that （ A） it is difficult for her to know the program well. （ B） it stops working for no reason. （ C） the monitor is too small. 12 Susan would like the company to buy （ A） new software. （ B） new
3、computers. （ C） new machines. 13 When dealing with complaints， she would like to （ A） take more responsibility. （ B） pass the customer on to her boss. （ C） not to care for them. 14 Susans boss thinks some customers （ A） often receive faulty orders （ B） are often honest. （ C） are not always honest. 1
4、5 Susans main aim for next year is to （ A） raise the sales of the company. （ B） make fewer mistakes. （ C） 1earn more about the products. BEC商务英语（初级）听力练习试卷 14答案与解析 一、 PART THREE 0 【听力原文】 Good afternoon. My name is Allan Swales and Id like to talk to you about my company which is called Cultural Study
5、 Tours. Basically, we offer tours in various countries including Scotland, for people who want to learn more about particular cultural aspects of those countries. Now I thought Id begin firstly by describing our organization and then go on to outline for you the way in which we operate. Well, the co
6、mpany is based in Scotland. The head office is in Glasgow but we have small branch office in Edinburgh. Its a limited liability company, with two directors, my colleague, Peter and me. And together we own 60% of the shares. Im in charge of marketing and Peters responsible for the financial side of t
7、hings. Apart from us, there are eleven full-time staff. There are five tour leaders who plan and lead the tours. Each of them is responsible for a particular region: Great Britain, the Russian Federation, Eastern Europe, China and the Mediterranean. The tour leaders are supported by six administrati
8、ve staff who handle day-to-day work. Let me give you an example of a tour that we organized last year on the architecture of Hungary. Well, firstly, we set up a series of introductory lectures and visits in Budapest and then took the participants around various cities of architectural interest. The
9、aim, therefore, was to combine a holiday with a particular professional or cultural interest. So, what Ive been trying to do this afternoon, or in this brief introduction, is to show the kind of organization we are and the kind of tours we get involved in. 【知识模块】 听力 1 【正确答案】 LIMITED 【知识模块】 听力 2 【正确答
10、案】 2 【知识模块】 听力 3 【正确答案】 MARKETING 【知识模块】 听力 4 【正确答案】 FINANCE 【知识模块】 听力 5 【正确答案】 5 【知识模块】 听力 6 【正确答案】 6 【知识模块】 听力 7 【正确答案】 DAY-TO-DAY WORK 【知识模块】 听力 二、 PART FOUR 8 【听力原文】 Man: Come in Susan and take a seat. Woman: Thanks. Man: So, where do we start? Should we begin with a look at last year and then g
11、o on from there? Woman: Fine. Man: So, how do you feel youve done in your first full year with the company? Woman: Overall, I think Ive done quite well. I feel quite confident now about what I do. Man: And are you happy with your duties? Woman: Well, the job is exactly as it was advertised in the pa
12、per. There have been no surprises. I like dealing with customers and I dont mind answering the phone and preparing invoices. Sometimes its a bit boring typing long price lists, but then ever, yone has to do it. Man: Thats true. Does anything make your job difficult? Woman: The computer. To begin wit
13、h, I was slow because I didnt know the program, but now I getan noyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our softwareand we need some new machines. Man: Bu
14、t apart from the computer, is there anything else you would like to change? Woman: Er, let me see. Id like the authority to issue credit notes without having to ask you first. Youreoften away on business and sometimes customers ring up with a complaint. And if we cant contact you, then we cant deal
15、with the complaint properly. Its a bit embarrassing at times. Man: Yes, but some of our customers always find something wrong and try to get a credit note with everyorder, You cant believe everything they say, you know. What about your objectives for the future? Woman: Well, I need to get to know th
16、e customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I dont get embarrassed when customers make enquiries. Man: Dont worry, youll learn all that in time. What Id like to ask you about now is 8 【正确答案】 B 【知识模块】 听力 9 【正确答案】 B 【知识模块】 听力 10 【正确答案】 C 【知识模块】 听力 11 【正确答案】 B 【知识模块】 听力 12 【正确答案】 B 【知识模块】 听力 13 【正确答案】 A 【知识模块】 听力 14 【正确答案】 C 【知识模块】 听力 15 【正确答案】 C 【知识模块】 听力
