1、BEC商务英语（高级）写作模拟试卷 84及答案与解析 一、 PART ONE 1 The bar chart below shows the sales figures of two stores during a 9-year period. Using the information of the chart, write a report comparing the performances of the two stores. Write 120 140 words on your Answer Sheet. 二、 PART TWO 2 Write an answer to one o
2、f the questions 2 4 in this part. Write 200 250 words on the separate answer paper provided. Question 2 Your company is concerned about the customers inability to placing orders because of tied up phone lines. Your manager has asked you to write a proposal for a rearrangement of phone line use in th
3、e company. Write your proposal, including the following: a description of the problem an explanation of what has caused the problem a recommendation for a rearrangement a description of possible benefits from the rearrangement Question 3 Your company hopes to maintain its highly valued reputation fo
4、r being ethical. However, it may be vulnerable to lawsuits against the employees use of pirated software. You have been asked to write a report concerning the acquisition and distribution of pirated software in your company. Write the report for your manager, including the following information: how
5、 extensive is the use of pirated software in your company how pirated software is acquired and distributed among the employees how pirated software can be cleaned out of the company Question 4 Your company has decided to give a banquet to its major clients before the Christmas season. In charge of s
6、cheduling this banquet, you need to write a letter to the CEO to get his approval of your choice for the place to hold the banquet. Write the letter to the CEO: explaining the purpose of writing this letter describing the research you have made on the hotels and restaurants that are considered candi
7、dates for the place explaining why you are in favor of this particular hotel reemphasizing your hope to get his approval or suggestion BEC商务英语（高级）写作模拟试卷 84答案与解析 一、 PART ONE 1 【正确答案】 The aim of this report is to compare the performances of two stores, namely Robinsons and Olsons. The report is based
8、on the sales figures between 1994 and 2003. In 1994, sales of Robinsons were at $ 10 million. During the following 5 years sales increased steadily and peaked at $ 15 million in 1999. They then decreased significantly and ended down at $ 5 million in 2003. In contrast, sales of Olsons began lower at
9、 almost $ 5 million in 1994, then by 1999 had doubled and continued to perform well. In 2003 sales reached the margin of $ 16 million. To sum up, we can say that both companies performed well at the beginning of the period but then Olsons continued to increase whereas Robinsons dropped and ended at
10、a lower point than at the beginning of the 9 year period. 二、 PART TWO 2 【正确答案】 Improving Service of Customers Phone Orders There have been an unusual number of mails from our customers complaining that they are experiencing difficulties in placing orders because all the phone lines are tied up, and
11、that some customers are ordering from other wholesalers as a result. This is causing a loss in sales commissions. Most orders are phoned in between 9:30 and 11:30 in the morning and 1 :00 and 2:00 in the afternoon, according to the times indicated on the order forms from last month. The phone operat
12、ors, however, report that the lines are tied up throughout the day, usually by calls from the sales department. In order to relieve congestion, then, it is necessary to reduce phone activity in the sales department. This reduction can be made by using the pay phones for personal calls during the pea
13、k ordering hours. Calls on company business should be made during nonpeak hours too, if possible. This will enable us to keep more lines open during the peak ordering hours without spending money on costly new lines. With the lines open to incoming calls, customers will find that they can place thei
14、r orders quickly and easily. This will encourage them to keep calling us instead of our competitors, which can mean greater sales for you. In addition, good service helps build goodwill which may enable you to get a bigger share of your customers business. The easy phone ordering service will also serve you as an additional selling point for new customers. In order to improve customer relations and realize greater sales, then, it is advisable to use the pay phones for personal calls between the peak hours of 9:30-11:30 and 1:00-2:00, and make outgoing business calls during nonpeak hours.
