1、BEC商务英语（高级）口语模拟试卷 52及答案与解析 一、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 In this par
2、t of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas. A Customer service: the importance of providing an effective after-sales service for custome
3、rs B Purchasing: the importance) of maintaining personal contact with suppliers C Management communication: how to improve communications effectively as a manager 二、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at the promp
4、t card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 In this part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of whi
5、ch is below, and then about three minutes to discuss the topic with your partner. After that, the examiner will ask you more questions related to the topic. For two candidates Travelling to Work Your companys location in a busy city centre means that staff often complain about the time taken to get
6、to work. You have been asked to make some recommendations. Discuss and decide together: whether it would be better for staff to use public or private transport what the effects might be of allowing staff to work flexible hours. For three candidates Travelling to Work Your companys location in a busy
7、 city centre means that staff often complain about the time taken to get to work. You have been asked to make some recommendations. Discuss and decide together: whether it would be better for staff to use public or private transport what the effects might be of allowing staff to work flexible hours
8、what other measures the company could take to deal with the situation. Follow-on questions: Would you be willing to spend a long time travelling to work every day? (Why? /Why not?) Should companies provide staff with financial assistance if they have long journeys to work? (Why? /Why not?) What do y
9、ou think influences a companys decision to be located in a busy city centre? (Why?) What effects do you think technology will have in the future on where people do their work? (Why?) What could be the long-term effects of changes in the hours people work and where they work? (Why?) BEC商务英语（高级）口语模拟试卷
10、 52答案与解析 一、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 【正确答案】 A. Customer service: t
11、he importance of providing an effective after-sales service for customers Providing good customer service is important to a company because it keeps their loyal customers coming back and helps to build new customer-business relationships every day. On a larger scale, the customer can receive a quali
12、ty product and great customer service while the establishment can continually improve their business. Good customer service is important because it is the basic stepping stone to a thriving, successful business, and it will continue to remain so. B. Purchasing: the importance of maintaining personal
13、 contact with suppliers It is often a good business practice to maintain a good rapport with your suppliers. Maintaining a healthy relationship with your supplier will, in most cases, benefit both parties financially, but it is what the supplier is willing and able to provide to your business which
14、will ultimately decide how successful the business relationship is. C. Management Communication: As a manager or supervisor, you routinely have to handle difficult issues or interactions. Therefore, there are seven ordinary, everyday phrases that can be useful in these delicate situations: “Does any
15、one else feel the same way?“ “Tell me about. “ “I like this about your ideas or actions, but heres the problem. “ “I see what you mean, but wearing my Managers hat,. “ “Is there anything else you have to say?“ “May I make a suggestion?“ “Nice work. “ 二、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this par
16、t of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 【正确答案】 For two candidates: Travelling
17、 to Work whether it would be better for staff to use public or private transport For commuters who live close to the city or work, its usually cheaper to use such public transportation as buses, trains, and subways to go to work. Normally, it wouldnt do anything to save your time, but itll save the
18、running costs of private car, including repair fees, car parking fees, fuel fees, and so on. Therefore, its better to use public transport. what the effects might be of allowing staff to work flexible hours Flextime would solve part of transport problems for staff. However, as for the company, it wo
19、uld be an increase of running cost. On one hand, flextime means an extension of working hours. In this way, the running cost for the company would be increasing. On the other hand, it would also cause the failure of meeting deadline. For three candidates: Travelling to Work whether it would be bette
20、r for staff to use public or private transport For commuters who live close to the city or work, its usually cheaper to use such public transportation as buses, trains, and subways to go to work. Normally, it wouldnt do anything to save your time, but itll save the running costs of private car, incl
21、uding repair fees, car parking fees, fuel fees, and so on. Therefore, its better to use public transport. what the effects might be of allowing staff to work flexible hours Flextime would solve part of transport problems for staff. However, as for the company, it would be an increase of running cost
22、. On one hand, flextime means an extension of working hours. In this way, the running cost for the company would be increasing. On the other hand, it would also cause the failure of meeting deadline. what other measures the company could take to deal with the situation First of all, it could make working hours flexible within limited time. For example, it can take one hour as permission of flextime. Secondly, the company could increase the transport subsidy for staff, to encourage them to use taxi in emergency. Furthermore, those with full attendance within a year could get special award.
