1、BEC商务英语（高级）听力综合模拟试卷 8及答案与解析 一、 PART TWO 0 You will hear five different people talking about a business trip they have just taken. For each extract there are two tasks. For Task One, choose the purpose of each trip from the list A-H. For Task Two, choose their reactions from the list A-H. You will he
2、ar the recording twice. Task One Purpose For questions 13-17, match the extracts with the purpose of the trip, listed A-H. For each extract, choose the purpose of the business trip. Write one letter(A-H)next to the number of the extract. A to sign a new contract B to deal with complaints C to discus
3、s further details of a contract D to observe working practices E to recruit new staff F to report to the head office G to receive training concerning developing market strategies H to visit a possible future premise 1 _ 2 _ 3 _ 4 _ 5 _ 5 Task Two Reactions For questions 18-22, match their extracts w
4、ith their reactions, listed A-H. For each extract, choose the way the speaker reacted. Write one letter(A-H)next to the number of the extract. A I was late for the meeting. B My computer crashed. C I was not happy with the decisions made. D I found it very informative. E I solved the problem. F I th
5、ought it was very costly. G I thought it was feasible. H I made a presentation about the location. 6 _ 7 _ 8 _ 9 _ 10 _ 10 You will hear five different business people talking about how they changed the way they ran their business. For each extract there are two tasks. For Task One, choose the reaso
6、n for the change from the list A-H. For Task Two, choose what solution they chose from the list A-H. You will hear the recording twice. Task One Reason For each question 13-17, match the extracts with the reasons for the change, listed A-H. For each extract, choose the reason stated. Write one lette
7、r(A-H)next to the number of the extract. A to improve management of suppliers B to measure business performance C to retain market share D to improve customer satisfaction E to keep up with expansion F to measure market share G to improve staff motivation H to streamline administration 11 _ 12 _ 13
8、_ 14 _ 15 _ 15 Task Two Solution For questions 18-22, match the extracts with their solutions, listed A-H. For each extract, choose the solution described. Write one letter(A-H)next to the number of the extract. A They invested in new software. B They set up project teams. C They designed a customer
9、 feedback programme. D They implemented a new cost-cutting system. E They created a customer database. F They hired an outside consultant. G They encouraged more staff involvement. H They found a new supplier. 16 _ 17 _ 18 _ 19 _ 20 _ BEC商务英语（高级）听力综合模拟试卷 8答案与解析 一、 PART TWO 0 【听力原文】 Man: To be honest
10、, I relish opportunities to get out of the office from time to time. it refreshes the mind and you can get insight into what you are really doing. I am pleased this time. The location we have selected has undoubtedly met the basic requirement for our companys strategic plan to move. We found it suit
11、able and as I was one of those who highly recommend this choice, I was asked to submit a report to be presented at a conference. My presentation is really a great success and I have succeeded in persuading everyone at the meeting that it is the best choice. Man: Well, as you can see, the sales recor
12、d of our company in the first half of 2009 didnt seem to be very optimistic. The figures actually demonstrate a decline as compared to that of the same period last year. It seems that our market strategy was not very effective. So in order to work out a plan to boost sales, the director of sales dep
13、artment sent me to receive a training on developing market strategies. The training was offered by the Director of the Sales Department in another subsidiary company of 3M. Well, I should say this training is very informative and it has greatly broadened my mind on how to develop market strategies.
14、Most of the trainees said they have benefited a lot from it. And I too thought it was worthwhile. Woman: The company I worked for has just Incorporated a smaller one in Japan. The company wanted to redefine roles in the incorporated company to fit into the structure of the new company. And as I am t
15、he only one in the company who achieved proficiency in Japanese, I was given this challenging task. It proved to be very difficult to find out exactly how the other company had been operating. At first I felt I was not competent to do it. But the managing director encouraged me and helped to build m
16、y confidence. Finally after a ten-day inspection and much discussion, and with the help of members of our team, I finished writing a report on this to be delivered at a meeting. You know what? On the very day when the meeting was held at Golden Park Hotel, I was caught in heavy traffic. And the thin
17、g is, when I arrived, everyone else had been waiting for 20 minutes. I felt so sorry for that. Man: I should say this is definitely a rewarding trip. You know, our company is expanding rapidly in the last three year. So it is of great importance to make sure that our human resources are in keeping w
18、ith our development. We have just returned from our trip to Graduate Job Fairs held in Britain. The fair offered a good platform for employers to make contact with the specific kinds of graduates they are looking to recruit. Our success depends largely on our full preparation. People could have inst
19、ant access to the vacancies we offered and our companys website. But anyway the cost of recruiting and training new staff was really high. And personally I think we need to seek alternatives to taking on new staff, for example, offering overtime, hiring temporary workers from employment agency. Woma
20、n: My boss gave me the responsibility for this big project three months ago, where I had to plan a strategy to solve the problems we met in our expansion to the Russian market. You know, we finally decided to go to consultancy for help. Last week we reached a preliminary agreement with the consultin
21、g firm concerning suitable methods of reducing costs through email. Well, they invited us to come to their head office in Paris to discuss further details of the contract. And we just came back from Paris. Obviously they have come up with feasible methods after a thorough investigation of our compan
22、y. 【知识模块】 配伍题 1 【正确答案】 H 【知识模块】 配伍题 2 【正确答案】 G 【知识模块】 配伍题 3 【正确答案】 D 【知识模块】 配伍题 4 【正确答案】 E 【知识模块】 配 伍题 5 【正确答案】 C 【知识模块】 配伍题 【知识模块】 配伍题 6 【正确答案】 H 【知识模块】 配伍题 7 【正确答案】 D 【知识模块】 配伍题 8 【正确答案】 A 【知识模块】 配伍题 9 【正确答案】 F 【知识模块】 配伍题 10 【正确答案】 G 【知识模块】 配伍题 10 【听力原文】 Man: There seems to have been so many chang
23、es this year. Its hard to keep up. I have to say I feel almost uneasy about our success . its as if its too good to be true. The sales record in the last three months showed that we have made noticeable progress in meeting customers needs. You know, there used to be poor communication between Produc
24、tion Department and After-sales Department. We often failed to anticipate customer needs and to ask for feedback from the customers. Now the situation has been completely changed. You know what? We even incorporate customer satisfaction skills into employees training programme, giving detailed descr
25、iption of measurement programme, recognition programme and incentive programmes. I think it definitely would have an impact on how we dealt with our customers. Woman: Well, yes, it was very much in line with the way we usually go about things, and that was why it proved to be a change for the better
26、. It is true that when you worked in a company for too long, it is difficult to keep yourself highly motivated. Obviously it was implemented at a right time, as 80% of our staff were recruited ever since the company was set up ten years ago, in 2000. In fact, we have always been trying to bring staf
27、f on. Last year we introduced flexible time and job rotation. And they proved to be quite successful. This time, we invested more to foster team spirit. We encourage them to get more involved in our current project, to pool their skills, talent and knowledge. Anyway, it is rewarding to do so. Man: W
28、ell, we were extremely glad to see the record high sales volume we achieved last year. It showed what we have always been good at doing market research. This year, in face of the worldwide economic crisis, many of our competitors are stuck in serious problems. However, due to our strength in market
29、research, our market share in Europe, Asia and Africa doesnt decrease in a noticeable way. On the contrary, our loss is compensated through the gains we have in our market in South America, which sees a great potential for future development. Actually we find a new supplier there which seems to have
30、 very good reputation in the manufacturing business. And I believe this shall turn on a new leaf in the development of world market. Woman: Well, now this long debate on whether the company should expand further has been eventually settled, even though 1/3 of the members of the Board of Directors ho
31、ld that we need to be cautious in our venture, as the world economy is going through a recession. Many are optimistic about developing Chinese market, as China is the only country that is not affected by this Global Recession. Actually I think we should be very cautious in this expansion, as we have
32、 no experience in setting up new branches in China. Its culture is markedly different from ours. This really shall prove to be a great problem. And I think the only way out is to talk to a local consultancy company about the procedures. I suppose it would be a great help. Man: Well, in a small compa
33、ny like ours, everything has to account for something. And I am not sure whether we are doing the right thing or not. However, I have the feeling that if we are to succeed in this highly competitive world, we do need to improve the way we run our business. Processes that used to be highly bureau-cra
34、tised needed to be simplified. Many comment on the newly-introduced software as an important step toward efficient management. You just cant imagine how the cost has been cut by it, a lot of information about our clients is pooled together for our easy access. In addition, it has catalogued all the
35、dealings we made with particular customer. It proved to be cost-saving. 【知识模块】 配伍题 11 【正确答案】 D 【知识模块】 配伍题 12 【正确答案】 G 【知识模块】 配伍题 13 【正确答案】 C 【知识模块】 配伍题 14 【正确答案】 E 【知识模块】 配伍题 15 【正确答案】 H 【知识模块】 配伍题 【知识模块】 配伍题 16 【正确答案】 C 【知识模块】 配伍题 17 【正确答案】 G 【知识模块】 配伍题 18 【正确答案】 H 【知识模块】 配伍题 19 【正确答案】 F 【知识模块】 配伍题 20 【正确答案】 A 【知识模块】 配伍题
