1、雅思（写作）模拟试卷 204及答案与解析 1 Your friend and you have spent two weeks of hell in a half-finished hotel provided by a holiday company. Write a letter to the holiday company. In you letter describe the problems explain the reasons ask for a refund 2 You have booked a two-week holiday to Sydney with Fly-by-N
2、ight Travel. You are not happy with the holiday: the flight was delayed, the hotel was noisy and the service was poor. Write a letter to Fly-by-Night Travel. In you letter explain why you complain about the holiday give details about the problems request some compensation or refund 雅思（写作）模拟试卷 204答案与
3、解析 1 【正确答案】 Dear Sir/Madam, I am writing to complain about a holiday that I spent in your hotel in July of this year. My friend spent two weeks of hell in a half-finished hotel that was advertised as “a new jewel in the crown of this most gorgeous island“. Our opinion was rather different after our
4、two-week nightmare in this rain-soaked building site. I have several reasons for complaining, but the main one is that there were no facilities whatsoever, the promised gyms and golf course were still an architects pipe dream and the shopping mall was a simple outdoor market that packed up whenever
5、it started to rain. A further reason is that the flight to Paloma was delayed so that we missed nearly a day of our holiday by spending a day in Manchester Airports departure lounge: this ended up being the high-point of our holiday since we were dry, warm and well-fed. This brings me to my next are
6、a of complaint: Food. There was none. Your brochure stated food was “plentiful and traditional“ and that it was available day and night. It was, in fact, available for fourteen days and nights because we marked a Quiche and it was still there after fourteen days. Therefore, after having endured two
7、weeks of this ordeal, I feel that I and my friends are deserving of at least a refund or we will be forced to take this matter further and may release our photographs to the press. Yours sincerely, Fan Yang 2 【正确答案】 Dear Sir/Madam, We have just returned from our holiday, a two-week package tour to S
8、ydney organised by your company. Unfortunately it was a miserable experience. We are writing to ask you for an explanation. The first problem we encountered was a five-hour delay in your charter flight, so the activities arranged for that evening therefore had to be cancelled. To make matters worse,
9、 we did not manage to fall asleep the entire night after we checked in. There was constant noises, such as screaming and laughter, coming from the next room. The final thing we have to complain about is your tour guide service. The guide deliberately shortened our time for sightseeing and took us to
10、 one shopping centre after another. We feel compelled to draw your attention to the trouble we had and the sense of our loss caused by your unsatisfactory service. Your company promised that any such loss or customer dissatisfaction would be compensated. For these reasons, we request to be refunded totally. We hope you will give these matters serious consideration and expect to hear from you soon. Yours sincerely, Fan Yang
