[外语类试卷]雅思(听力)历年真题试卷汇编35及答案与解析.doc
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1、雅思(听力)历年真题试卷汇编 35及答案与解析 一、 Listening Module (30 minutes & 10 minutes transfer time) 0 Complete the notes below. Write ONE WORD AND/OR A NUMBER for each answer. COMPLAINT to THE AIRPORT Example Answer Name: Jack Dawson Address:【 L1】 _Road, Exeter Postcode:【 L2】 _ Telephone: work:【 L3】 _ home: 798662
2、1 【 L1】 2 【 L2】 3 【 L3】 3 Choose the correct letter, A, B or C. 4 What aspect of the flight does the man complain about? ( A) punctuality ( B) legroom ( C) temperature 5 What does the man think about the food served during the flight? ( A) It is not enough to eat. ( B) It is expensive. ( C) It has a
3、 bad taste. 6 What does the man think of the service of the staff? ( A) satisfied ( B) long wait ( C) bad attitude 6 Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer. 7 The man felt satisfied with_ because it was quick. 8 During the flight,_ facilities helped him distract f
4、rom other poor quality of the service. 9 As a gift, a 20% discount on the_ fees will be offered. 10 The flight company also offers the man a_ worth 20. 10 What is customers attitude towards the following services? Write the correct letter, A, B or C, next to questions 11-16. A They are very interest
5、ed. B They might be less interested. C They are not interested. 11 a free gift 12 a driver for an extra fee 13 a package service 14 updated car models 15 a discount 16 a new branch company 16 Choose the correct letter, A, B or C. 17 What is the problem of the public transport? ( A) Traffic jams ( B)
6、 Pedestrian safety ( C) Low efficiency 18 According to the speaker, what is true about the transportation? ( A) Buses are easy to find. ( B) Taxis are punctual. ( C) Airplanes are unaffordable. 19 According to the speaker, what is true about the bus? ( A) Passengers occasionally spend more than half
7、 an hour waiting for it. ( B) It is sometimes overcrowded. ( C) It is often dirty. 20 What is the existing situation about the price of bus tickets? ( A) It is fluctuating severely. ( B) It is declining. ( C) It needs to be increased. 20 Choose the correct letter, A, B or C. 21 What was the most dif
8、ficult problem when the company was founded? ( A) No clear objectives ( B) No formal structures ( C) No perfect premises 22 What is the staff unsatisfied with? ( A) The type of work ( B) The work assignment ( C) The feeling of appreciation 23 What was the problem of the manager? ( A) He had a lot of
9、 tasks to do. ( B) He employed too many people and let them go then. ( C) He always made decisions by himself. 24 What does the staff think of the new manager of the company? ( A) They are delighted to see that the meeting time is shorter. ( B) They feel annoyed toward him. ( C) They are amazed that
10、 he has done it well. 25 What achievement has the organisation made already? ( A) Children were involved in painting the entrance area. ( B) There was no particular achievement. ( C) It built a local primary school. 25 Complete the summary below. Write NO MORE THAN THREE WORDS for each answer. Major
11、 Problems of a Company Since the company opened, there have been many problems with employment, but there is no【 L26】 _. He needs to find a venue for financial training. It is very hard to run an organisation and the【 L27】 _is of great importance to staying organised. To enhance the organisation ski
12、lls, there is a section on【 L28】 _in the library where some valuable books can be found. In addition, the library contains some useful resources, such as a collection of documentaries on personal organisation, the literature on【 L29】 _, and the articles on the【 L30】 _. 26 【 L26】 27 【 L27】 28 【 L28】
13、29 【 L29】 30 【 L30】 30 Complete the notes below. Write NO MORE THAN TWO WORDS for each answer. CLIMATE AND ARCHITECTURE Cases and examples are from practice conducted in【 L31】 _ as well as rural areas. Acid rain The chemicals have devastating effects on the architecture. The government try to reduce
14、 the negative effects. Funds have been received from a【 L32】 _. 【 L33】 _ experience lower levels of acid in damaging pollutants. In recent years, Alter Project focuses on the buildings made of【 L34】 _. Pollution One of the main sources of pollution is from the construction industry. 【 L35】 _ is used
15、 to reduce pollution in Sky Tower. Construction is affected by the increased【 L36】 _ in winter. Humidity affects the【 L37】 _ buildings whose grain can be condensed by moisture from the air. Building & Technology Ground conditions can be a problem when the density of the【 L38】 _ is wrong. Architects
16、can now monitor the【 L39】 _ of buildings. The government should make【 L40】 _ for the architects. 31 【 L31】 32 【 L32】 33 【 L33】 34 【 L34】 35 【 L35】 36 【 L36】 37 【 L37】 38 【 L38】 39 【 L39】 40 【 L40】 雅思(听力)历年真题试卷汇编 35答案与解析 一、 Listening Module (30 minutes & 10 minutes transfer time) 0 【听力原文】 OPERATOR: H
17、ello, you have reached the complaints department. How can I help you? JACK: Yes, hello there. I am phoning to make a complaint regarding a flight that I took with you recently. OPERATOR: OK. There are some details I will need to take from you first. May I have your name please? JACK: Jack Dawson. Th
18、ats D-A-W-S-O-N. OPERATOR: And your address? JACK: Its 133 Hillcrest Road. Thats H-I-double-L-C-R-E-S-T. OPERATOR: 33 Hillcrest Road. Is that in Exeter? JACK: Yes. OPERATOR: And what is the postcode of the residence? JACK: 2Its AL698GQ. OPERATOR: Thank you. Do you have a telephone number? JACK: Yes.
19、 The number at my office is 3754688. OPERATOR: Thats good, and may I just take a home phone number for you in case of emergencies? JACK: No problem. Its 798662. OPERATOR: Are they both local numbers? JACK: Yes. OPERATOR: OK great, thank you for your patience. Now what is the nature of your complaint
20、? JACK: Im phoning to complain about a flight I took recently. I always take certain measures to ensure that I will be comfortable. For example, I always pay the additional cost for extra legroom and I always arrive punctually for the flight to make sure that I am seated beneath an air conditioner.
21、Unfortunately I was disappointed to find that the air conditioning on the plane was broken, 4so I spent the entire flight in discomfort as it was too hot and the air was stuffy. OPERATOR: I see. I do apologise for this fault with the air conditioning. Now while I have you on the phone, would you min
22、d answering a short questionnaire regarding your recent flight? JACK: Sure. OPERATOR: OK, lets get started. What did you think of the food that was served to you during the flight? JACK: I thought that it was inexpensive and quite delicious. However 5I was still very hungry afterwards as it was a ve
23、ry small portion and more of a snack. Providing a snack for lunch is not reasonable. OPERATOR: OK, I have noted that down. What was your opinion of the quality of service that you received from our staff on-board? JACK: The staff were very helpful, 6but each time I pressed the button to request serv
24、ice it took a long time for a staff member to arrive. I found this frustrating as there just werent enough staff on-board the flight to be able to serve all of the customers. OPERATOR: OK, thats great. Thank you very much for answering those questions. Are there any other parts of your travel experi
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