1、Designation: E2732 11Standard Practice forResponder Family Support Service1This standard is issued under the fixed designation E2732; the number immediately following the designation indicates the year oforiginal adoption or, in the case of revision, the year of last revision. A number in parenthese
2、s indicates the year of last reapproval. Asuperscript epsilon () indicates an editorial change since the last revision or reapproval.INTRODUCTIONThe delivery of critical emergency response services in time of disaster is largely dependent upondesignated individuals (responders) who possess the neces
3、sary skill and training to provide relief tothose affected. Such designated individuals may come from a variety of public, private, or governmentsponsored entities depending on the nature and extent of the emergency situation. While theircontributions to the relief effort may be diverse, they all sh
4、are a common concern that has the potentialto distract from their focus on emergency response, which is the concern for the safety and securityof their families and loved ones.These responders need to be able to concentrate fully on their response duties, especially in timesof a widespread emergency
5、. However, it is recognized that these responders may face the difficultchallenge of deciding between professional duty, the welfare of their local community, and the safetyand welfare of their families and loved ones. Thus, this practice was developed to provide a frameworkfor the responsible entit
6、ies to help their response personnel plan for and manage the safety of theirfamilies during extended periods of emergency assignment. To avoid unnecessary burden on orreduction in the number of an entitys emergency responders, other available community humanresources should be considered to help wit
7、h this task of ensuring that responders families aresupported. Preferably, such additional human resources would have access, either personally orthrough their organization, to local resources that might be needed to provide the necessary responderfamily support.These additional resources can often
8、be found in local recreational, cultural, and educationalprograms and organization located within the community. In some communities these programs andorganizations may have paid staff, and in other communities such staff may be volunteers or acombination of paid and volunteer staff. Additionally, t
9、hese resources are likely to be available forsuch service, because in times of emergency usually recreational and educational programs arecurtailed. Also, these programs and organizations often have access to and control of core physicalassets (buildings, vehicles, emergency equipment, etc.) that ma
10、y be valuable for both community andresponder family support. They can also be equipped with additional resources as required (food,water, blankets, etc.). Such programs and organizations often have full, part-time or volunteer staff, orboth, that can be trained and made available to provide the nec
11、essary family assistance support. Theseprograms and organizations often have a command and communications structure that can beexpanded to help support such an assistance program. Simply stated, staff in these programs andorganizations would be trained and prepared to include assigned members of a r
12、esponders family inwith the care and support of their own families during the stated emergency or extended responderassignment. This practice outlines a process for responders to identify family members to be includedin the program, on strictly a volunteer basis. It is important to note that respond
13、er family membersincluded in the program would not be given preferential treatment, but would have someone assignedto look out for them (in the responders absence) to ensure that they get equal treatment (that is, thesame care as everyone else in the community, who have their head of household looki
14、ng out for them).1Copyright ASTM International, 100 Barr Harbor Drive, PO Box C700, West Conshohocken, PA 19428-2959, United States.1. Scope1.1 This practice sets forth a standard approach for desig-nated personnel in public, private and not-for-profit organiza-tions that provide recreational, cultu
15、ral, educational and relatedservices to the public to respond in a support role providingassistance, and as needed to the local family of a responder onassignment in an emergency situation.1.2 The “responder,” with regard to family support services,may be a first-responder from a variety of responde
16、r disciplines(for example, law enforcement, fire service, emergency medi-cal services, public health) or supplementary personnel andmay be paid or volunteer.1.3 This practice describes the roles, responsibility, andactions necessary for designated personnel to provide familycare-related services to
17、assigned responder family membersunder conditions of service during an emergency.1.4 This practice outlines the approach and system forinterrelating with responders and their designated family mem-bers in times of emergencies to alleviate responders concernsand fears for their family during an emerg
18、ency assignment.1.5 This practice does not supersede any current or futureofficial Federal, State, Tribal, or local government policies,laws and protocols that might subsequently be advanced.1.6 This practice identifies other peripheral professionalpersonnel that could be assigned to assist the desi
19、gnatedresponder family members during an emergency.1.7 This standard does not purport to address all of thesafety concerns, if any, associated with its use. It is theresponsibility of the user of this standard to establish appro-priate safety and health practices and determine the applica-bility of
20、regulatory limitations prior to use.2. Referenced Documents2.1 Standards:45 CFR Part 164 Health Insurance Portability and Account-ability Act (HIPAA) Privacy Rule (45 CFR Part 164 Safety and Privacy)2IAEA 2006 IAEA Annual Report for 20063NFPA 1600 Standard on Disaster/Emergency Managementand Busines
21、s Continuity Programs, 2010 Edition4NIMS 2008 National Incident Management System(NIMS), December 20085Ready America63. Terminology3.1 Definitions of Terms Specific to This Standard:3.1.1 authority having jurisdiction (AHJ)an organization,office, or individual responsible for enforcing the requireme
22、ntsof a code or standard, or for approving equipment, materials,an installation, or a procedure. NFPA 16003.1.2 base homethe main or primary place of residencefor the responders household and family.3.1.3 congregation centerthe primary location to whichthe public and a responders family will be take
23、n in the eventthat it is necessary to relocate the family from their base home.3.1.4 emergency management/response personnelincludes Federal, State, territorial, tribal, sub-state regional,and local governments, Non-Governmental Organizations(NGOs), private sector-organizations, critical infrastruct
24、ureowners and operators, and all other organizations and individu-als who assume an emergency management role. (Also knownas emergency responder.) NIMS 20083.1.5 emergency medical services (EMS)the provision oftreatment, support, and other pre-hospital procedures, includ-ing ambulance transportation
25、, to patients.3.1.6 emergency operations center (EOC)the physicallocation at which the coordination of information and resourcesto support incident management (on-scene operations) activi-ties normally takes place. An EOC may be a temporary facilityor may be located in a more central or permanently
26、establishedfacility, perhaps at a higher level of organization within ajurisdiction. EOCs may be organized by major functionaldisciplines (for example, fire, law enforcement, medical ser-vices), by jurisdiction (for example, Federal, State, regional,tribal, city, county), or by some combination ther
27、eof.NIMS 20083.1.7 emergency respondersame as emergencymanagement/response personnel.3.1.8 emergency responsethe performance of actions tomitigate the consequences of an emergency for human healthand safety, quality of life, the environment and property. It mayalso provide a basis for the resumption
28、 of normal social andeconomic activity. IAEA 20063.1.9 entitygovernmental agency or jurisdiction, privateor public company, partnership, nonprofit organization, orother organization that has emergency management and conti-nuity of operations responsibilities. NFPA 16003.1.10 evacuationthe organized,
29、 phased, and supervisedwithdrawal, dispersal, or removal of civilians from dangerousor potentially dangerous areas and their reception and care insafe areas. NIMS 20083.1.11 family leaderthe designated person in the family,usually the responder, who serves as the key contact with theSupport Service
30、Agency (SSA) before any incident.3.1.12 family supportthe type and degree of family assis-tance, which will vary depending upon the nature, extent, andduration of the emergency. Certain emergencies may requireevacuation or medical assistance, or both. Circumstances mayoccur where relocation is impra
31、ctical or not prudent. In suchsituations, support may take the form of delivering necessaryservices, supplies, and equipment, as well as providing com-munications to a family. Family assistance providers will need1This practice is under the jurisdiction of ASTM Committee E54 on HomelandSecurity Appl
32、ications and is the direct responsibility of Subcommittee E54.02 onEmergency Preparedness, Training, and Procedures.Current edition approved Jan. 1, 2011. Published March 2011. DOI: 10.1520/E2732-11.2Available from U.S. Government Printing Office Superintendent of Documents,732 N. Capitol St., NW, M
33、ail Stop: SDE, Washington, DC 20401, http:/www.access.gpo.gov.3Available from International Atomic Energy Agency, P.O. Box 100, WagramerStrasse 5 A-1400, Vienna, Austria, http:/www.iaea.org/index.html.4Available from National Fire Protection Association (NFPA), 1 BatterymarchPark, Quincy, MA 02169-7
34、471, http:/www.nfpa.org.5Available from Federal Emergency Management Agency (FEMA), 500 C St.,SW, Washington, DC 20472, http:/www.fema.gov.6Available at http:/www.ready.gov/.E2732 112to develop, in conjunction with the respective emergencymanagement organization and individual responders, appropri-a
35、te protocols for a variety of covered events (for example, fire,flood, hurricanes, terrorist acts, mutual aid assignments in otherjurisdictions) that will define family support.3.1.13 incidentan occurrence, natural or man-made, thatrequires a response to protect life or property. Incidents can, fore
36、xample, include major disasters, emergencies, terrorist at-tacks, terrorist threats, civil unrest, wildland and urban fires,floods, hazardous materials spills, nuclear accidents, aircraftaccidents, earthquakes, hurricanes, tornadoes, tropical storms,tsunamis, war-related disasters, public health and
37、 medicalemergencies, and other occurrences requiring an emergencyresponse. NIMS 20083.1.14 incident command system (ICS)a standardized on-scene emergency management construct specifically designedto provide an integrated organizational structure that reflectsthe complexity and demands of single or m
38、ultiple incidents,without being hindered by jurisdictional boundaries. ICS is thecombination of facilities, equipment, personnel, procedures,and communications operating within a common organiza-tional structure, designed to aid in the management of re-sources during incidents. It is used for all ki
39、nds of emergenciesand is applicable to small as well as large and complexincidents. ICS is used by various jurisdictions and functionalagencies, both public and private, to organize field-levelincident management operations. NIMS 20083.1.15 incident managementthe broad spectrum of activi-ties and or
40、ganizations providing effective and efficient opera-tions, coordination, and support applied at all levels of gov-ernment, utilizing both governmental and nongovernmentalresources to plan for, respond to, and recover from an incident,regardless of cause, size, or complexity. NIMS 20083.1.16 jurisdic
41、tiona range or sphere of authority. Publicagencies have jurisdiction at an incident related to their legalresponsibilities and authority. Jurisdictional authority at anincident can be political or geographical (for example, Federal,State, tribal, local boundary lines) or functional (for example,law
42、enforcement, public health). NIMS 20083.1.17 preparednessa continuous cycle of planning, orga-nizing, training, equipping, exercising, evaluating, and takingcorrective action in an effort to ensure effective coordinationduring incident response. Within the National Incident Man-agement System, prepa
43、redness focuses on the following ele-ments: planning; procedures and protocols; training and exer-cises; personnel qualification and certification; and equipmentcertification. NIMS 20083.1.18 resourcespersonnel and major items of equipment,supplies, and facilities available or potentially available
44、forassignment to incident operations and for which status ismaintained. Resources are described by kind and type and maybe used in operational support or supervisory capacities at anincident or at an Emergency Operations Center. NIMS 20083.1.19 responder family (family)spouses, domestic part-ners, r
45、esident children, parents, dependents, co-habitants, andpets/animals normally residing with or in the care of theresponder. This definition may be expanded at the option of theAHJ or SSA.3.1.20 service profilethe data file maintained on a re-sponder family unit.3.1.21 SSA support memberthe individua
46、l from the SSAassigned to a family unit.3.1.22 support service agency (SSA)the program or orga-nization providing responder family support, as delineated inthis practice.3.1.23 support service agency (SSA) executivethe SSAManager designated to head and lead the SSA family supportoperations.3.1.24 ta
47、ble of organization equipment (TOE)equipment,materials, or services included in a list published by theresponder family support organization that is acceptable to theAHJ. The equipment, materials, or services on such a list needsto meet designated standards of the AHJ or have been testedand found su
48、itable for a specified purpose by the AHJ.3.1.25 terminationin the context of this standard, is theend of an incidents emergency response operations or mutualaid support assignment, indicating the cessation of familysupport services for that incident or assignment.3.1.26 volunteerfor purposes of the
49、 National IncidentManagement System, and this practice, any individual ac-cepted to perform services by the lead agency (which hasauthority to accept volunteer services) when the individualperforms services without promise, expectation, or receipt ofcompensation for services performed. See 16 U.S.C. 742f(c)and 29 CFR 553.101. NIMS 20083.2 Acronyms:3.2.1 AHJAuthority Having Jurisdiction3.2.2 EOCEmergency Operations Center3.2.3 ICSIncident Command System3.2.4 MACSMulti-Agency Coordination Systems3.2.5 SSASupport Service Agency3.2.6 TOETable of
