1、BS EN 13460:2009ICS 01.110; 03.080.10NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBRITISH STANDARDMaintenance Documentation formaintenanceLicensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIThis British Standardwas published und
2、er theauthority of the StandardsPolicy and StrategyCommittee on 28 February2010. BSI 2010ISBN 978 0 580 58656 9Amendments/corrigenda issued since publicationDate CommentsBS EN 13460:2009National forewordThis British Standard is the UK implementation of EN 13460:2009. Itsupersedes BS EN 13460:2002 wh
3、ich is withdrawn.The UK participation in its preparation was entrusted to TechnicalCommittee DS/1, Dependability and terotechnology.A list of organizations represented on this committee can be obtained onrequest to its secretary.This publication does not purport to include all the necessary provisio
4、nsof a contract. Users are responsible for its correct application.Compliance with a British Standard cannot confer immunityfrom legal obligations.Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EUROPEAN STANDARDNORME EUROPENNEEUROPI
5、SCHE NORMEN 13460April 2009ICS 01.110; 03.080.10 Supersedes EN 13460:2002 English VersionMaintenance - Documentation for maintenanceMaintenance - Documentation pour la maintenance Instandhaltung - Dokumente fr die InstandhaltungThis European Standard was approved by CEN on 5 March 2009.CEN members a
6、re bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to t
7、he CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same s
8、tatus as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania,
9、 Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: Avenue Marnix 17, B-1000 Brussels 2009 CEN All rights of exploitation in any form and by any means reservedworldwide
10、 for CEN national Members.Ref. No. EN 13460:2009: ELicensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EN 13460:2009 (E) 2 Contents page Foreword 3Introduction . 41 Scope 52 Normative references 53 Terms and definitions . 64 Documentatio
11、n . 74.1 General 74.2 The concept of document . 74.3 Normative documentation for maintenance . 75 Documents from the preparatory phase . 8Annex A (informative) Documents from the operational phase 11Annex B (informative) Work order information items . 19Annex C (informative) General overview of stru
12、cture and purpose of documents . 21Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EN 13460:2009 (E) 3 Foreword This document (EN 13460:2009) has been prepared by Technical Committee CEN/TC 319 “Maintenance”, the se-cretariat of whic
13、h is held by UNI. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by October 2009, and conflicting national standards shall be withdrawn at the latest by October 2009. Attention is drawn to the possi
14、bility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document supersedes EN 13460:2002. According to the CEN/CENELEC Internal Regulations, the national standards org
15、anizations of the following coun-tries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Den-mark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal
16、, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EN 13460:2009 (E) 4 Introduction Maintenance, as any other function in business, requires a suitable in
17、formation flow between the different points of its internal organization and with the rest of the functional and organizational units of the business, in order to fulfil its objectives of reaching an acceptable performance. For the purpose of this European Standard, it is necessary to consider that
18、the different companies organize their functions and divisions according to their specific needs (traditions, market, means, human resources, etc.). There-fore, the organization of the information varies from one business to another. For that reason, this European Stan-dard has been divided into a n
19、ormative part and informative annexes. The normative part concerns the first part of the life cycle of the item to be maintained, namely the preparatory phase. When an item is acquired, the acquirer requires certain documentation to maintain and operate the item properly. That appropriate documentat
20、ion has to be provided by the supplier of the item. The normative part of this European Standard describes the list of required essential documents for maintenance and gives information on possible contents of each document mentioned in Clause 5. In order to make the standard flexible to the specifi
21、c needs of user/supplier of the item, the list of information given for each document may be adapted to specific requirements by agreement between user and supplier. This European Standard takes into consi-deration agreements between parties which affect documentation in such a way that any document
22、 may be deleted or replaced totally or partially as agreed in the contract according to EN 13269:2006. The informative annexes A, B and C concern the operational phase (see 3.6) of the life cycle of the item to be maintained. The informative annexes, in addition to the normative text, develop the do
23、cumentation for maintenance having regard to the maintenance function as a part of the quality system of the company. That is, not only the documenta-tion of information which is necessary to manage the maintenance is suggested, but also the documentation to ac-complish, at the same time, the qualit
24、y assurance requirements for maintenance operations. NOTE Maintenance documents for very large or complex items (e.g. radar systems or nuclear plants) can require a careful and very specific approach that can be significantly different and cannot be faced in detail in this standard. Licensed Copy: W
25、ang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EN 13460:2009 (E) 5 1 Scope This European Standard specifies general guidelines for: the technical documentation to be supplied with an item, at the latest before it is ready to be put into service, in
26、 order to support its maintenance, see Clause 5. the documentation of information to be established within the operational phase of an item, in order to support the maintenance requirements, see Annex A. It is mainly addressed to designers, manufacturers, technical writers and suppliers of documenta
27、tion. This standard does not include documents related to training and competences of users, operators and mainte-nance staff. This standard may not be applicable to the documentation for the maintenance of software only. 2 Normative references The following referenced documents are indispensable fo
28、r the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 13269, Maintenance Guideline on preparation of maintenance contracts EN 13306:2001, Maintenance termi
29、nology EN 60300-3-14:2004, Dependability management Part 3-14: Application guide Maintenance and maintenance support (IEC 60300-3-14:2004) Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EN 13460:2009 (E) 6 3 Terms and definitions Fo
30、r the purposes of this European Standard, the terms and definitions given in EN 13306:2001, together with the following apply. 3.1 assets register (equipment basic data) item (see 3.4) basic information, related to technical, contractual, administrative, locational and operational aspects, in order
31、to define it within the company NOTE This information comes either from the preparatory or the operational phase (see 3.7 and 3.6). 3.2 document specific form containing information 3.3 documentation information given in a specific form 3.4 item any part, component, device, subsystem, functional uni
32、t, equipment or system that can be individually considered EN 13306:2001 3.5 maintenance workflow set of sequenced steps to be followed, in order to accomplish a maintenance operation, from the first preparatory activities, such as study and defining policies, to the analysis once the work is finish
33、ed and action to be taken to improve future similar cases (see Figure C.1) 3.6 operational phase period of time beginning when the item is put into service and ending with the disposal of the item 3.7 preparatory phase period in the item life time corresponding to the conception, designing, manufact
34、uring, assembly and commission-ing of the item 3.8 work order (W.O.) document containing all the information related to a maintenance operation and the reference links to other docu-ments necessary to carry out the maintenance work Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08
35、:39, Uncontrolled Copy, (c) BSIBS EN 13460:2009EN 13460:2009 (E) 7 4 Documentation 4.1 General The requirements of 7.4.2 of EN 60300-3-14:2004 apply as guidance. 4.2 The concept of document The document is the physical support of the information in a specific form. This may take the form of a paper
36、sheet, the screen of a video monitor of a computer system, an electronic board, a blackboard, etc. and the figures, type, size and distribution on the available surface may vary without affecting the main purpose of the information sys-tem. It is absolutely important to ensure that the necessary set
37、 of information items is available at the right point, to the appropriate person, in the necessary time, whatever the means the company is using. NOTE A document is permanent. Program results displayed on a screen do not make any document unless it is stored. Document can be information stored in a
38、database which can be shown on a screen or printed out. Due to these reasons, the information items have been described in detail and grouped in information structures of higher level. These structures will constitute the content of a specific document, once it has been displayed in a certain way, i
39、n a specific form. This European Standard deals with the kind of documents and their specific content in detail. However, it does not standardize the physical aspect either of the documents or of their contents. Therefore, for the purpose of this standard, the structures of information items are cal
40、led documents, although they are, in fact, the information con-tents of those documents. 4.3 Normative documentation for maintenance This European Standard lists and defines the whole set of documents and information to be considered in the ac-quisition of any installation, equipment, system or subs
41、ystem in order to make it possible to organize its mainte-nance. When the item is ordered from the supplier, those documents and information will have the consideration of an implicit or explicit part of the order. The supplier only shall issue those documents that are related to the service or func
42、tion which are expected to be covered by the supplied item and are under the responsibility of the supplier. These are declared indirectly in the features contracted between the supplier and the user of the item. NOTE 1 Not all the documents listed in Clause 5 have to be present in the document set
43、supplied with the physical item. For instance, “lubrication map” has no meaning related to a lubrication-free equipment. Another example: the supplier of the civil engineering work, in the erection of an industrial plant, normally has nothing to do with the “logic diagram“. In any case, the supplier
44、 may provide more documents than listed in this standard, as additional information or by agreement with the client. In order to define the above mentioned documentation accurately, Clause 5 gives a table containing the documen-tation profile. The table is structured in four columns. The column “Doc
45、ument name” contains the title given to each particular document. The column “Document description” contains a brief explanation of each document content, as a definition of it. The column “Information” contains the minimum set of elements of information to be included in each document. If each docu
46、ment is considered as a data structure in a database, the information items will be the different fields. NOTE 2 There is no requirement specified for the size of each information, nor for the type of its literary content (alphabeti-cal, numerical, alphanumerically, etc.). This means that the inform
47、ation should meet the detailed needs of each user or supplier (for instance, it is not possible to standardize the codification, the units of capacity, the type of supplies required, etc.). Licensed Copy: Wang Bin, ISO/EXCHANGE CHINA STANDARDS, 08/06/2010 08:39, Uncontrolled Copy, (c) BSIBS EN 13460
48、:2009EN 13460:2009 (E) 8 In particular cases, some of the information listed for a document should not be used because of their lack of rele-vance or the nature of the item to which it is related. In those cases, the corresponding information should be com-pleted with the expression “not relevant“ o
49、r “not applicable“, whichever is more suitable. The supplier and purchaser of an item may define, if required in the purchase agreement, the complete list of detailed information, as well as the presentation format and media. 5 Documents from the preparatory phase Document name Document description Information 5.1 Technical data Manufacturers specification of the item. Manufacturer Date of manufacture Model/type/serial number Size Weight Capacity Power and service requirements Interfaces specifications Other: referring phy
