1、BRITISH STANDARDBS EN 15602:2008Security service providers TerminologyICS 01.040.03; 01.040.13; 03.080.20; 13.310g49g50g3g38g50g51g60g44g49g42g3g58g44g55g43g50g56g55g3g37g54g44g3g51g40g53g48g44g54g54g44g50g49g3g40g59g38g40g51g55g3g36g54g3g51g40g53g48g44g55g55g40g39g3g37g60g3g38g50g51g60g53g44g42g43g
2、55g3g47g36g58BS EN 15602:2008This British Standard was published under the authority of the Standards Policy and Strategy Committee on 29 February 2008 BSI 2008ISBN 978 0 580 55820 7National forewordThis British Standard is the UK implementation of EN 15602:2008.The UK participation in its preparati
3、on was entrusted to Technical Committee GW/3, Manned security services.A list of organizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct appl
4、ication.Compliance with a British Standard cannot confer immunity from legal obligations.Amendments/corrigenda issued since publicationDate CommentsEUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN 15602January 2008ICS 01.040.03; 01.040.13; 03.080.20; 13.310English VersionSecurity service providers
5、- TerminologyPrestataires de services de scurit - Terminologie Sicherheitsdienstleister/Sicherungsdienstleister -TerminologieThis European Standard was approved by CEN on 21 December 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giv
6、ing this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versi
7、ons (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bu
8、lgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDI
9、ZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2008 CEN All rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 15602:2008: EEN 15602:2008 (E) 2 Content page Foreword3 1 S
10、cope 4 2 Terms and definitions .4 2.1 Training.4 2.2 Personnel selection.4 2.3 Manned guarding.5 2.4 Mobile patrols.6 2.5 Alarm response6 2.6 Key holding 7 2.7 Event security 7 2.8 Door security7 2.9 close protection/body guarding.8 2.10 Public order services 8 2.11 General8 EN 15602:2008 (E) 3 Fore
11、word This document (EN 15602:2008) has been prepared by CEN/BT/TF 167 “Security services“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by July 2008, and c
12、onflicting national standards shall be withdrawn at the latest by July 2008. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According
13、 to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, L
14、ithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. EN 15602:2008 (E) 4 1 Scope This standard applies to providers of security services. 2 Terms and definitions 2.1 Training 2.1.1 basic training training
15、designed to allow every individual wishing to work as a security officer/guard to acquire the minimum level of skills 2.1.2 refresher training systematic and regular training program to maintain and update previously achieved skills 2.1.3 additional training systematic and regular training program t
16、o develop previously achieved skills as well as acquire new skills 2.1.4 specialised training training designed to allow security officers/guards to acquire necessary supplementary skills 2.1.5 training centre entity authorised by the relevant authority for providing certified training for security
17、officers/guards 2.1.6 training certificate proof of successfully completed training issued by the authorized entity 2.1.7 training instructor person qualified and competent who provides the required security training 2.1.8 training supervisor member of staff responsible for supervising and recording
18、 all aspects of training within the company 2.2 Personnel selection 2.2.1 ancillary staff all security company staff not directly employed in duties falling within the definition of a security officer/guard or relevant employment who may have access to information of a confidential nature 2.2.2 prov
19、isional employment initial period of employment for a new individual during which the security screening should be completed EN 15602:2008 (E) 5 2.2.3 relevant employment employment which involves, or may involve, the acquisition of, or access to, information or equipment, the improper use of which
20、could involve the organization, any client of the organization, or any third party in a security risk 2.2.4 screening supervisor member of staff responsible for supervising and recording all aspects of screening within the company 2.2.5 security officer/security guard person who is paid a fee, wage
21、or salary and is trained and screened and performs one or more of the following functions: prevention or detection of intrusion, unauthorized entry (access control) or activity, vandalism or trespass on public or private property; prevention or detection of theft, loss, embezzlement, misappropriatio
22、n or concealment of merchandise, money, bonds, stocks, notes or valuable documents or papers; protection of individuals from bodily harm; environmental protection and management in rural and maritime domains; enforcement of (whilst obeying) established company rules, regulations, policies and practi
23、ces related to crime reduction; reporting and apprehension of violators as defined by national law. 2.2.6 security screening process of checking history and background of employees and potential employees 2.2.7 security vetting verification by the national authority of the judicial and criminal reco
24、rd of employees and potential employees 2.3 Manned guarding 2.3.1 access/exit control controlling movement of people, vehicles and goods at fixed access and exit points 2.3.2 airport security checks security services involving checking passengers/employees, baggage, cargo and their identity, to prev
25、ent persons and materials that can endanger aircraft and airport safety and security 2.3.3 armed security officer/guard security officer/security guard with approved specialized training in weapons and authorized to carry weapons by the appropriate authority 2.3.4 manned guarding security services c
26、arried out by security officers/security guards EN 15602:2008 (E) 6 2.3.5 port security checks security services involving checking passengers/employees, baggage, cargo and their identity, to prevent persons and materials that can endanger vessels, port safety and security 2.3.6 reception security a
27、ccess/exit control combined with customer services 2.3.7 site security activities required to secure a specific area 2.3.8 static guarding security services with limited scope at a fixed location or property for a fixed length of time 2.3.9 store detective security officer/security guard without uni
28、form supervising behaviour in order to prevent and detect thefts 2.4 Mobile patrols 2.4.1 mobile patrolling security services provided by security officers/security guards travelling to multiple sites physically distant from one another, within a defined period of time 2.4.2 mobile area/site patroll
29、ing security services provided by security officers/security guards travelling within a specified area/site, within a defined period of time 2.5 Alarm response 2.5.1 alarm warning of the presence of a hazard to life, property or the environment 2.5.2 monitoring and alarm receiving centre continuousl
30、y manned secure location to which information concerning the status of one or more alarm systems is reported and handled according to assignment instructions 2.5.3 alarm receiving and monitoring centre operator person responsible for the handling of messages presented at the annunciation equipment 2
31、.5.4 alarm response action of an alarm response officer in responding to alarm information 2.5.5 alarm response officer security guard/security officer with specialized training who receives alarm information directly or through the monitoring centre operator and acts according to assignment instruc
32、tions EN 15602:2008 (E) 7 2.6 Key holding 2.6.1 key instrument or data allowing authorized access to a customers property 2.6.2 keyholding holding, by an organization, of a key or keys to a customers premises and/or equipment 2.6.3 key storage storage or service performed by a security company where
33、 keys, customer documents and/or confidential documents are stored on behalf of a customer as per regulations issued by the appropriate authority 2.7 Event security 2.7.1 crowd controller security guard/security officer with specialized training in crowd control 2.7.2 crowd control supervisor person
34、 appointed by an authority for crowd management and for maintaining good order in a geographically limited area 2.7.3 crowd control management systematic planning for, and supervision of, orderly movement and assembly of people 2.7.4 event any organized gathering of the public, whether on payment or
35、 otherwise, in the open-air, or under cover 2.7.5 event security security services, control and service tasks for events limited in time and location 2.8 Door security 2.8.1 door security access control in places of entertainment where the suitability of customers to be allowed on to those premises
36、is required to maintain public order, safety and security 2.8.2 door supervisor person employed by any person responsible for the management of any premises or event, who has the authority of the owner, designated premises supervisor, manager or organizer, exclusively or mainly, to decide upon the s
37、uitability of customers to be allowed onto those premises or into the event, and/or to maintain order and public safety. EN 15602:2008 (E) 8 2.9 Close protection/body guarding 2.9.1 close protection/body guarding security service provided by security officers/security guards with specialized trainin
38、g in preventing threats to individuals at risk 2.10 Public order services 2.10.1 city patrolling security services provided by security officers/security guards in public areas or commercial areas to which the public has access 2.10.2 transport security security services provided by security officer
39、s/security guards with specialized training, in stations and public transportation 2.11 General 2.11.1 assignment instructions set of written instructions drawn up by a service provider in agreement with the customer specifying the contractual duties 2.11.2 badge/identifying mark mark indicating the
40、 security officers/security guards function and company identification 2.11.3 check call routine communication to verify the location and status of a security officer/security guard on an assignment 2.11.4 control room secure location where operational procedures are monitored and/or managed 2.11.5
41、guard dog dog with specialized training for security services approved by the appropriate authority 2.11.6 guard dog handler security officer/security guard with specialized training in handling guard dogs 2.11.7 identification card card identifying the security officer/security guard 2.11.8 in-hous
42、e security security services provided by directly employed staff on the employers own premises 2.11.9 licence approval from the regulatory authority to deliver security services EN 15602:2008 (E) 9 2.11.10 licensed security officer/security guard security officer/security guard licensed by the appro
43、priate authority 2.11.11 regulatory authority authority appointed by the State to regulate the security industry or part of the industry 2.11.12 security company company providing security services 2.11.13 security plan document implementing the security services identified in the security survey 2.
44、11.14 security services services provided by security companies aimed at protection of people, property and assets 2.11.15 security supervisor security officer/security guard selected and with specialized training to be responsible for the performance of security officers/security guards in deliveri
45、ng a security service 2.11.16 security survey risk assessment to determine the appropriate security services to meet the customers requirements BS EN 15602:2008BSI389 Chiswick High RoadLondonW4 4ALBSI British Standards InstitutionBSI is the independent national body responsible for preparing British
46、 Standards. It presents the UK view on standards in Europe and at the international level. It is incorporated by Royal Charter.RevisionsBritish Standards are updated by amendment or revision. Users of British Standards should make sure that they possess the latest amendments or editions.It is the co
47、nstant aim of BSI to improve the quality of our products and services. We would be grateful if anyone finding an inaccuracy or ambiguity while using this British Standard would inform the Secretary of the technical committee responsible, the identity of which can be found on the inside front cover.
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