1、BSI Standards PublicationBS EN 16072:2015Intelligent transport systems ESafety Pan-European eCalloperating requirementsBS EN 16072:2015 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 16072:2015. It supersedes BS EN 16072:2011 which is withdrawn.The UK participa
2、tion in its preparation was entrusted to Technical Committee EPL/278, Intelligent transport systems.A list of organizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are res
3、ponsible for its correct application. The British Standards Institution 2015. Published by BSI Standards Limited 2015ISBN 978 0 580 86621 0 ICS 03.220.20; 13.200; 35.240.60; 43.040.15Compliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published
4、under the authority of the Standards Policy and Strategy Committee on 30 April 2015.Amendments/corrigenda issued since publicationDate Text affectedBS EN 16072:2015EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16072 April 2015 ICS 35.240.60; 43.040.15 Supersedes EN 16072:2011English Version I
5、ntelligent transport systems - ESafety - Pan-European eCall operating requirements Systmes de transport intelligents - ESafety - Exigences oprationnelles du service eCall paneuropen Intelligente Transportsysteme - ESicherheit - Paneuropische Notruf-Betriebsanforderungen This European Standard was ap
6、proved by CEN on 1 February 2015. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such natio
7、nal standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own langua
8、ge and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece,
9、Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-
10、CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2015 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16072:2015 EBS EN 16072:2015EN 16072:2015 (E) 2 Contents Page Foreword 4 Introduction .5 1 Scope 7 2 Normative refere
11、nces 7 3 Terms and definitions .8 4 Symbols and abbreviations . 12 5 Conformance . 13 6 High level functional requirements . 13 6.1 General high level functional requirements . 13 6.1.1 General . 13 6.1.2 Linguistic aspects. 13 6.1.3 High level In-vehicle system requirements 13 6.1.4 eCall architect
12、ure 13 6.1.5 eCall operation sequence 14 6.2 eCall service chain 15 6.2.1 General . 15 6.2.2 Actors in eCall service provision 15 6.2.3 Privacy aspects . 15 6.2.4 Use of location and heading at PSAP . 15 7 Operational requirements 16 7.1 General . 16 7.2 Liability 16 7.3 Routing of an eCall . 17 7.3
13、.1 General . 17 7.3.2 eCall flag 17 7.3.3 eCall routing to PSAP . 18 7.4 Prioritisation of an eCall 18 7.5 Post crash performance of in-vehicle equipment . 18 7.6 Location and direction . 18 7.6.1 Location data . 18 7.6.2 Data concerning direction and location . 19 7.6.3 Optional data regarding loca
14、tion and direction . 19 7.7 Minimum Set of Data (MSD) . 20 7.7.1 Data within the MSD . 20 7.7.2 Optional additional data . 20 7.8 Modes of operation for automatic triggered eCall 21 7.9 In-vehicle Human Machine Interface (HMI) aspects 21 7.9.1 General . 21 7.9.2 HMI aspects in the case of automatic
15、triggering . 21 7.9.3 HMI aspects in the case of a manual triggering 21 7.9.4 Alerting of initiated eCall (automatically or manually triggered) . 21 7.10 Triggering 22 7.10.1 Automatic eCall triggering strategy 22 7.10.2 Manual eCall triggering strategy . 22 7.10.3 Manual termination of eCall by veh
16、icle occupants before trigger confirmation 22 7.11 Termination of an in progress eCall . 22 7.12 Requirements to physical layer . 23 BS EN 16072:2015EN 16072:2015 (E) 3 7.12.1 Transport protocol 23 7.12.2 Performance requirements- time required to transmit data . 23 7.12.3 End-to-end performance cri
17、teria 23 7.12.4 Performance criteria Wireless network 24 7.12.5 Performance criteria PSAP 24 7.13 Establish voice channel 24 7.13.1 General . 24 7.13.2 Service area issues . 24 7.13.3 Roaming requirements for service 24 7.14 Acknowledgement of eCall . 24 7.15 Continuing availability 25 7.16 PSAP res
18、ponse 25 7.17 eCall termination . 25 7.17.1 General . 25 7.17.2 IVS redial 25 7.17.3 PSAP call-back 25 7.17.4 Record transaction 26 8 Defences against attack 26 8.1 Call line security 26 8.2 Hoax calls . 26 8.3 False generation of eCalls 26 8.4 End of life management 27 8.5 Denial of service attack
19、. 27 8.6 Malicious attack on PSAP. 27 9 Different requirements for HGVs . 27 10 Different requirements for 2 wheel vehicles . 27 11 Test and conformance requirements 28 11.1 General . 28 11.2 eCall conformance 28 11.3 In-vehicle equipment conformance . 28 11.4 Network conformance . 28 11.5 PSAP conf
20、ormance . 29 11.6 Interoperability conformance . 29 12 Marking, labelling and packaging 29 Bibliography 30 BS EN 16072:2015EN 16072:2015 (E) 4 Foreword This document (EN 16072:2015) has been prepared by Technical Committee CEN/TC 278 “Intelligent transport systems”, the secretariat of which is held
21、by NEN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by October 2015, and conflicting national standards shall be withdrawn at the latest by October 2015. Attention is drawn to the possibility tha
22、t some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document supersedes EN 16072:2011. The following revisions have been introduced: References to CEN/TS 16454, and other rel
23、evant standards deliverables have been added; New notes have been added for clarification; Subclause 7.10.1 has been clarified; Coverage has been replaced by service area in 7.13.2; A paragraph has been removed from 7.13.3; The term USIM is now used consistently, and the term SIM is no longer used (
24、for consistency with the ETSI eCall NAD standards deliverables); As later instantiations of eCall may use E_UTRAN or other communications technologies, references to ETSI standards are now made specific that they are in respect of GSM/UMTS instantiation; A clause (8.3) has been moved from EN 16062 r
25、e the role of USIM in managing false generation of eCalls); A clause (8.3) has been moved from EN 16062 re End of life management of IMEI; References/cross references have been updated; IVS has been changed to “IVS responsible for the eCall system” throughout; IVS redial (7.17.2) and PSAP call-back
26、(7.17.3) have been reorganized and some content moved from one section to the other and the text clarified; Data storage. A reminder that data retention shall respect European data protection regulations has been added to 7.17.4. According to the CEN-CENELEC Internal Regulations, the national standa
27、rds organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Lux
28、embourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. BS EN 16072:2015EN 16072:2015 (E) 5 Introduction The scale of death and injury on roads in Europe needs to be fully comprehended to understand the need for E
29、mergency Call (eCall). In 2008 there were 38 900 fatalities in EU-27. The figure for 2009 is around 34 500 fatalities. The trend 2001 to 2008 is around 5 % reduction annually. Road accident injuries are in the region of 1,7 million (2008). Roads remain unsafe and further efforts are needed. The pan-
30、European in-vehicle emergency call, eCall, is estimated to have the potential to save up to 2 500 fatalities annually in EU-28 when fully deployed and furthermore to reduce the severity of injuries, to bring significant savings to the society in and to reduce human suffering. Emergency calls made fr
31、om vehicles or mobile telephones using wireless technologies can assist with the objectives of significantly reducing road deaths and injuries, but drivers often have poor (imprecise) location- awareness, especially on interurban roads or abroad. Additionally, in many situations, the car occupants m
32、ay not be in a position to call using a normal mobile phone. The situation is worse for those travelling abroad: A high (and increasing) number of vehicles travelling outside their home country is thus also contributing to the need for automated emergency call system in vehicles. In EU there are ove
33、r 100 million trips to another EU country per year (EU-15). 65 % people feel less protected while abroad and most do not know which number to call in an emergency (in some countries over 60 %). Language problems are pertinent and may render proper communication difficult. Yet, in the most crucial ca
34、ses, the victim(s) may not be able to call because they have been injured/trapped, do not know the local number to call and in many cases, particularly in rural situations and late at night, there may be no witnesses, who happen to have a mobile phone and a sense of community. eCall, in the context
35、of Road Traffic and Transport Telematics (otherwise known as Intelligent Transport Systems or ITS), can be described as an automatic or user instigated system to provide notification to Public Safety Answering Points (PSAP), by means of wireless communications, that a vehicle has crashed, and to pro
36、vide coordinates, a defined Minimum Set of Data, and where possible a voice link to the PSAP. The objective of implementing the pan-European in-vehicle emergency call system (eCall) is to automate the notification of a traffic accident, wherever in the European Union and associated countries, with t
37、he same technical standards and the same quality of services objectives of other emergency (TS12) services. Definition of the Minimum Set of Data, the communications media and means of transferring the data are not specified in this European Standard. This European Standard specifies the generic ope
38、rational requirements for the provision of an eCall service. The practical provision and operation of eCall service and equipment is dependent on the communications medium being available throughout the lifetime of equipment installed in vehicles. NOTE The term PSAP, which is most widely used in the
39、 eCall documentation, European Commission documents etc., equates to the term emergency call response centre. The European Committee for Standardization (CEN) draws attention to the fact that it is claimed that compliance with this European Standard may involve the use of patents concerning eCall gi
40、ven in this European Standard. The patents held may refer to the implementation of eCall in general using the network access device referenced (but not defined) in this European Standard, but do not specifically directly refer to any of the application specification clauses defined herein. CEN takes
41、 no position concerning the evidence, validity and scope of these patent rights. BS EN 16072:2015EN 16072:2015 (E) 6 The holder of these patent rights has assured to CEN that he/she is willing to negotiate licenses under reasonable and non-discriminatory terms and conditions with applicants througho
42、ut the world. In this respect, the statement of the holders of these patent rights are registered with CEN. Information may be obtained from: Mr. Thomas R. Rouse VP QTL Patent Counsel QUALCOMM Incorporated 5775 Morehouse Drive San Diego, California 92121 Phone: +1-858-587-1121 Fax: +1-858-658-2503 E
43、mail: URL: Mr. Thomas W. Davis Jr. General Council AIRBIQUITY Incorporated 1011 Western Avenue, Suite 600 Seattle, Washington 98104 USA Phone: +1.206.219.2700 Fax: +1.206.842.9259 Toll-Free:+1.888.334.7741 Email: URL: Attention is drawn to the possibility that some of the elements of this docume
44、nt may be the subject of patent rights other than those identified above. CEN shall not be held responsible for identifying any or all such patent rights. BS EN 16072:2015EN 16072:2015 (E) 7 1 Scope The objective of implementing the pan-European in-vehicle emergency call system (eCall) is to automat
45、e the notification of a traffic accident, wherever in Europe, with the same technical standards and the same quality of services objectives by using Public Land Mobile Networks(PLMN) (such as GSM and UMTS), which supports the European pre-assigned emergency destination address (see normative referen
46、ces) and to provide a means of manually triggering the notification of an incident. This European Standard specifies the general operating requirements and intrinsic procedures for in-vehicle emergency call (eCall) services in order to transfer an emergency message from a vehicle to a Public Safety
47、Answering Point (PSAP) in the event of a crash or emergency, via an eCall communication session and to establish a voice channel between the in-vehicle equipment and the PSAP. Private third party in-vehicle emergency supporting services may also provide a similar eCall function by other means. The p
48、rovision of such services are defined in EN 16102, and are outside the scope of this European Standard. The communications protocols and methods for the transmission of the eCall message are not specified in this European Standard. This European Standard specifies the operating requirements for an e
49、Call service. An important part of the eCall service is a Minimum Set of Data (MSD). The operating requirements for the MSD are determined in this European Standard, but the form and data content of the MSD is not defined herein. A common European MSD is determined in EN 15722. This European Standard does not specify whether eCall is provided using embedded equipment or other means (for example in the case of aftermarket equipment).Conformance 2 Normat
