1、BSI Standards PublicationBS EN 16489-3:2014Professional indoor UVexposure servicesPart 3: Requirements for the provision ofservicesBS EN 16489-3:2014 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 16489-3:2014.The UK participation in its preparation was entrust
2、ed to TechnicalCommittee SVS/19/2, Tanning salon services.A list of organizations represented on this committee can beobtained on request to its secretary.This publication does not purport to include all the necessaryprovisions of a contract. Users are responsible for its correctapplication. The Bri
3、tish Standards Institution 2014. Published by BSI StandardsLimited 2014ISBN 978 0 580 82060 1ICS 03.080.30Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was published under the authority of theStandards Policy and Strategy Committee on 31 Decemb
4、er 2014.Amendments issued since publicationDate Text affectedBS EN 16489-3:2014EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16489-3 December 2014 ICS 03.080.30 English Version Professional indoor UV exposure services - Part 3: Requirements for the provision of services Services professionnel
5、s de bronzage en cabine - Partie 3: Exigences relatives la prestation de services Professionelle Dienstleistungen in Sonnenstudios - Teil 3: Anforderungen an die Bereitstellung von DienstleistungenThis European Standard was approved by CEN on 25 October 2014. CEN members are bound to comply with the
6、 CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management
7、 Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status a
8、s the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Ne
9、therlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2014 CEN All
10、rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16489-3:2014 EBS EN 16489-3:2014EN 16489-3:2014 (E) 2 Contents Page Foreword 3 Introduction .4 1 Scope 5 2 Normative references 5 3 Terms and definitions .5 4 Consumer information 6 4.1 Gener
11、al information .6 4.2 Information in the tanning booth .6 5 Equipment requirements 6 6 Hygiene .6 6.1 Tanning facility .6 6.2 Indoor tanning appliance 6 7 Complaints handling .7 Annex A (informative) Recommendations 8 A.1 Professional association membership 8 A.2 Insurance 8 A.3 Documentation .8 Ann
12、ex B (informative) A-deviations .9 Bibliography . 10 BS EN 16489-3:2014EN 16489-3:2014 (E) 3 Foreword This document (EN 16489-3:2014) has been prepared by Technical Committee CEN/TC 412 “Project committee - Indoor sun exposure services”, the secretariat of which is held by ASI. This European Standar
13、d shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by June 2015, and conflicting national standards shall be withdrawn at the latest by June 2015. Attention is drawn to the possibility that some of the elements of this docu
14、ment may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. EN 16489, Professional indoor UV exposure services, consists of three parts: Part 1: Requirements for the provision of training; Part 2: Required qualification an
15、d competence of the indoor UV exposure consultant; Part 3: Requirements for the provision of services. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia
16、, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
17、United Kingdom. BS EN 16489-3:2014EN 16489-3:2014 (E) 4 Introduction Over the years, the quality and safety of indoor tanning appliances - without which a tanning centre cannot operate has improved substantially. This is especially the case since the publication of EN 60335-2-27:2010, which limits t
18、he erythemal irradiation to 0,3 W/m. This is based on the conclusions of a “Scientific Committee on Consumer Products” report of the European Commission on the “Biological effects of ultraviolet radiation relevant to health with particular reference to sunbeds for cosmetic purposes”, published in 20
19、06 1. On the other hand, the safe use of commercially offered indoor tanning appliances is critically dependent on the way the service is provided. Particularly important is the way in which potential consumers are informed about the proper use of tanning appliances taking into account the personal
20、characteristics of the consumer, in order to minimize the risk of skin cancer and other adverse effects of UV radiation. Together with Part 1 and 2 this European Standard contributes to further strengthening consumer information, protection and safety with regard to commercially offered indoor tanni
21、ng services, by defining the requirements for the provision of services. This European Standard applies without prejudice to compliance with regulations in force in CEN member states. BS EN 16489-3:2014EN 16489-3:2014 (E) 5 1 Scope This European Standard defines the requirements for and assessment o
22、f the service provision of indoor UV exposure facilities, and will contribute to further strengthen consumer protection and safety with regard to professionally offered indoor tanning services. This European Standard is not applicable for any medical use of indoor UV exposure. Requirements for UV ap
23、pliances for skin exposure are excluded in this standard, as they fall under the scope of EN 60335-2-27. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition
24、cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 60335-2-27, Household and similar electrical appliances Safety Part 2-27: Particular requirements for appliances for skin exposure to ultraviolet and infrared radiation (IEC 60
25、335-2-27) EN 16489-1, Professional indoor UV exposure services - Part 1: Requirements for the provision of training EN 16489-2, Professional indoor UV exposure services Part 2: Required qualification and competence of the indoor UV exposure consultant 3 Terms and definitions For the purposes of this
26、 document, the following terms and definitions apply. 3.1 tanning formation and darkening of the melanin pigments in the skin due to UV exposure 3.2 UV exposure irradiation of the skin with ultraviolet radiation 3.3 indoor tanning facility facility where professional indoor tanning via UV appliances
27、 is being offered 3.4 indoor tanning appliance device used for indoor UV exposure, often referred to as sunbed 3.5 indoor UV exposure consultant person working for a professional indoor tanning facility and giving information and advice on UV exposure to potential consumers 3.6 tanning booth closed
28、area where an indoor tanning appliance is located BS EN 16489-3:2014EN 16489-3:2014 (E) 6 4 Consumer information 4.1 General information In the tanning facility, information about the effects of UV tanning process on the skin, as well as safety instructions for the consumer as provided in EN 60335-2
29、-27, shall be available. Information shall be given in person, in printed flyers/posters/stickers or by video message/presentation. At least one form of this information shall be easily accessible and viewable by the consumer on each visit that they make. The safety instructions as shown in EN 60335
30、-2-27 are also contained in the manufacturers user manuals, given with the indoor tanning appliance. The service shall be provided in accordance with EN 16489-1 and EN 16489-2. 4.2 Information in the tanning booth In the tanning booth, consumers shall have access to safety and functional information
31、 on the indoor tanning device as specified in EN 60335-2-27. 5 Equipment requirements All indoor tanning appliances used in a tanning facility shall comply with EN 60335-2-27. All UV emitters shall be replaced only by types approved for the specific appliance by EN 60335-2-27. The tanning facility s
32、hall keep a maintenance record with the essential safety requirements. The personnel shall be informed of and understand these requirements. The indoor tanning appliance shall be checked for its correct functioning at regular intervals according to the manufacturers recommendations and legal require
33、ments. 6 Hygiene 6.1 Tanning facility The location should be clean at all times. Floors and walls, both in the tanning facility and in the tanning booth, shall be cleaned with detergents as often as required and according to local laws and regulations. The location should have at least one toilet an
34、d hand washing facilities available. Local authorities should advise if additional facilities are required. 6.2 Indoor tanning appliance The indoor tanning appliance shall be clean before every use and shall be disinfected according to the procedures recommended by the manufacturer and/or by the tan
35、ning facility manager. NOTE Disinfection particularly concerns every part of the indoor tanning appliance the consumer may touch, e.g. acrylics, control panel, handles, seat and floor. The disinfectant shall be made available for the consumer, should he or she want to clean the indoor tanning applia
36、nce him/herself, according to the guidance of the tanning facility manager. Eye protection devices according to EN 60335-2-27 shall be made available to the consumer. These shall be new or disinfected before each use. BS EN 16489-3:2014EN 16489-3:2014 (E) 7 7 Complaints handling An effective and eff
37、icient complaints handling process should be in place. The tanning facility shall provide a means for logging complaints. The tanning facility should regularly analyse consumers feedback and include follow up actions. The tanning facility shall provide contact details, including contact name, teleph
38、one number and Email address or postal address where the person responsible for the service provision can be reached. BS EN 16489-3:2014EN 16489-3:2014 (E) 8 Annex A (informative) Recommendations A.1 Professional association membership Membership of a national indoor tanning association is highly re
39、commended for every professional tanning facility in order to have access to education, information on market developments and relevant national and European standards and legislation. A.2 Insurance It is recommended to have insurance to cover any potential claim against the tanning facility. A.3 Do
40、cumentation It is recommended to keep proper documentation of the consumers complaints, recommendations and satisfaction. BS EN 16489-3:2014EN 16489-3:2014 (E) 9 Annex B (informative) A-deviations A-deviation: National deviation due to regulations, the alteration of which is for the time being outsi
41、de the competence of the CEN/CENELEC member. This European Standard does not fall under any Directive of the EU. ln the relevant CEN/CENELEC countries these A-deviations are valid instead of the provisions of the European Standard until they have been removed. Deviation Country Germany National Regu
42、lation UV-Schutz-Verordnung UVSV (ultraviolet radiation protection ordinance) dop:2011-07-20 (BGBl. I S. 1412) Clause 4.1 General information 7 subclauses 1, 3 and 4 UVSV Which information and how as well as where these shall be provided is defined in more detail. Clause 4.2 Information in the tanni
43、ng booth 7 subclause 2, Nos. 1, 2 UVSV Which information and how as well as where these shall be provided is defined in more detail. Clause 5 Equipment requirements 3 subclause 2 No. 6 UVSV Sunbed operator has to insure that tests and maintenance of sunbeds is done by professional personnel especial
44、ly by means of proofing the safety installations and where required - measuring of the irradiance of UV-radiation. 3 subclause 2 No. 7 UVSV Sunbed operator has to insure that maintenance records are up to date and include all required declarations. 3 subclause 3 UVSV Use of maintenance records to pr
45、ove to controlling authority upon request that requirements have been fulfilled. 8 subclauses 1-4 UVSV How maintenance records are to be kept, detailed requirements as to its content and regarding the duration. BS EN 16489-3:2014EN 16489-3:2014 (E) 10 Bibliography 1 SCCP/0949/05, Scientific Committe
46、e on Consumer Products (SCCP) report of the European Commission, published in 2006 2 ISO 10002, Quality management Customer satisfaction Guidelines for complaints handling in organizations This page deliberately left blankBSI is the national body responsible for preparing British Standards and other
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