1、BS ISO 37101:2016Sustainable development incommunities Managementsystem for sustainabledevelopment Requirementswith guidance for useBSI Standards PublicationWB11885_BSI_StandardCovs_2013_AW.indd 1 15/05/2013 15:06BS ISO 37101:2016 BRITISH STANDARDNational forewordThis British Standard is the UK impl
2、ementation of ISO 37101:2016.The UK participation in its preparation was entrusted to TechnicalCommittee SDS/1/4, Sustainable Communities.A list of organizations represented on this committee can beobtained on request to its secretary.This publication does not purport to include all the necessarypro
3、visions of a contract. Users are responsible for its correctapplication. The British Standards Institution 2016.Published by BSI Standards Limited 2016ISBN 978 0 580 80679 7ICS 13.020.20Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was publishe
4、d under the authority of theStandards Policy and Strategy Committee on 31 July 2016.Amendments/corrigenda issued since publicationDate T e x t a f f e c t e dBS ISO 37101:2016 ISO 2016Sustainable development in communities Management system for sustainable development Requirements with guidance for
5、useDveloppement durable des communauts Systme de management pour le dveloppement durable Exigences et lignes directrices pour son utilisationINTERNATIONAL STANDARDISO37101First edition2016-07-15Reference numberISO 37101:2016(E)BS ISO 37101:2016ISO 37101:2016(E)ii ISO 2016 All rights reservedCOPYRIGH
6、T PROTECTED DOCUMENT ISO 2016, Published in SwitzerlandAll rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, withou
7、t prior written permission. Permission can be requested from either ISO at the address below or ISOs member body in the country of the requester.ISO copyright officeCh. de Blandonnet 8 CP 401CH-1214 Vernier, Geneva, SwitzerlandTel. +41 22 749 01 11Fax +41 22 749 09 47copyrightiso.orgwww.iso.orgBS IS
8、O 37101:2016ISO 37101:2016(E)Foreword vIntroduction vi1 Scope . 12 Normative references 13 Terms and definitions . 14 Context of the organization . 74.1 Understanding the organization and its context . 74.2 Understanding the needs and expectations of interested parties 74.3 Determining the scope of
9、the management system for sustainable development in communities . 74.4 Management system for sustainable development in communities 84.5 Purposes of sustainability . 84.6 Sustainability issues . 84.6.1 General 84.6.2 Governance, empowerment and engagement 94.6.3 Education and capacity building . 10
10、4.6.4 Innovation, creativity and research 104.6.5 Health and care in the community 104.6.6 Culture and community identity . 114.6.7 Living together, interdependence and mutuality 114.6.8 Economy and sustainable production and consumption 124.6.9 Living and working environment . 124.6.10 Safety and s
11、ecurity 134.6.11 Community infrastructures . 134.6.12 Mobility . 144.6.13 Biodiversity and ecosystem services .145 Leadership .155.1 Leadership and commitment 155.2 Policy 155.3 Organizational roles, responsibilities and authorities.165.4 Responsibility for identification of community sustainability
12、 issues 166 Planning 166.1 Actions to address risks and opportunities 166.1.1 General. 166.1.2 Baseline review 176.1.3 Compliance obligations . 186.1.4 Determining the significance of sustainability issues 186.1.5 Identifying and engaging interested parties .186.2 Objectives of sustainable developme
13、nt in communities and planning to achieve them 196.2.1 General. 196.2.2 Strategy for sustainable development 197 Support 197.1 Resources 197.2 Competence 207.3 Awareness 207.4 Communication . 207.5 Documented information 207.5.1 General. 207.5.2 Creating and updating 217.5.3 Control of documented in
14、formation 218 Operation 21 ISO 2016 All rights reserved iiiContents PageBS ISO 37101:2016ISO 37101:2016(E)8.1 Operational planning and control . 218.2 Ensuring coherence of strategies, programmes, projects, plans and services 229 Performance evaluation 229.1 Monitoring, measurement, analysis and eva
15、luation 229.2 Internal audit . 239.3 Management review 2410 Improvement .2410.1 Nonconformity and corrective action 2410.2 Continual improvement . 25Annex A (informative) Maturity matrix 26Annex B (informative) Mapping of issues, indicators and metrics 29Bibliography .31iv ISO 2016 All rights reserv
16、edBS ISO 37101:2016ISO 37101:2016(E)ForewordISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body in
17、terested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechni
18、cal Commission (IEC) on all matters of electrotechnical standardization.The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the different types of ISO doc
19、uments should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsi
20、ble for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).Any trade name used in this document is information given for
21、 the convenience of users and does not constitute an endorsement.For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISOs adherence to the World Trade Organization (WTO) principles in the Technical Barriers to Trade (
22、TBT) see the following URL: www.iso.org/iso/foreword.html.The committee responsible for this document is Technical Committee ISO/TC 268, Sustainable development in communities. ISO 2016 All rights reserved vBS ISO 37101:2016ISO 37101:2016(E)IntroductionThis International Standard adopts a holistic a
23、pproach to the establishment of the requirements of a management system for sustainable development in communities, including cities, and provides guidance aimed at: improving the contribution of communities to sustainable development; fostering smartness and resilience in communities, while taking
24、into account the territorial boundaries to which it applies; assessing the performance of communities in progressing towards sustainable development.It sets out to establish a coherent framework to enable the community to develop its purposes and vision.This International Standard sets out requireme
25、nts and guidance to help communities achieve a framework that will allow them to become more sustainable. It does not set benchmarks or expected levels of performance.While the challenge of sustainable development is global, the strategies for achieving it at community level are local, to a large ex
26、tent, and can therefore differ in context and content from country to country and region to region. Community strategies need to reflect the context, preconditions, priorities and needs, particularly in the social environment, e.g. social equity, cultural identity and traditions, heritage, human hea
27、lth, safety and comfort, and social infrastructure.In order to become more sustainable, communities also face the challenge of respecting planetary boundaries and taking into account the limitations these boundaries impose.NOTE 1 The concept of “planetary boundaries” describes a framework within whi
28、ch humanity needs to live in order to continue to develop and thrive for generations to come. Climate change, freshwater consumption, land-use change and loss of biodiversity are examples of planetary boundaries. Crossing these boundaries could generate abrupt or irreversible environmental changes,
29、while respecting them significantly reduces risks. Planetary boundaries can be broken down in order to select measures that can be addressed at community level, while taking into account the specific situation.The management of sustainable development in communities encompasses a wide range of issue
30、s, e.g. issues related to the economic, social and natural environment of communities and their interactions. Those issues can have strategic, operational and competitive implications.NOTE 2 The capacity to foster cross-discipline harmony and common purpose is fundamental to achieving a communitys o
31、bjectives effectively and efficiently.This International Standard is designed to empower communities and to build on local initiatives. It targets environmental, social and economic issues, including improved community services and socio-economic benefits, as well as supporting clear purposes for su
32、stainable development in communities and encouraging sound planning systems to achieve them.This International Standard focuses on communities as stepping stones towards sustainability of society as a whole. Although each community has values and interests of its own, all communities can derive mutu
33、al benefits from agreeing upon ownership of shared values and objectives without exonerating individual actors from their respective responsibilities. This can be achieved only if the community applies a long-term view on planning, while respecting the Earths overall capacity and the needs of curren
34、t and future generations, including the capability and resources to provide resilience.This International Standard fosters the establishment of a multi-actor process in communities, through a holistic approach that facilitates the cooperation of all interested parties and avoids a silo approach. It
35、is intended to provide guidance for organizations that implement other management systems that are compatible with this International Standard, such as ISO 14001, ISO 45001, ISO 50001, ISO 20121, ISO 14046 and ISO 26000, whether involved directly or indirectly in sustainable development in communiti
36、es at different stages in their life cycles. vi ISO 2016 All rights reservedBS ISO 37101:2016ISO 37101:2016(E)Involvement of interested parties through a multi-actor process can take different forms, such as: participatory partnerships; public participation; community based collaboration.They all ai
37、m at involving interested parties in a cooperative dialogue for more sustainable solutions.The successful implementation of this International Standard can help communities elaborate holistic and integrated strategies for sustainable development that depart from usual business approaches. It can als
38、o help communities show interested parties that an appropriate management system is in place and encourage them to become proactive.Successful implementation of this International Standard can: help to build consensus on sustainable development within communities; improve the sustainability, smartne
39、ss and resilience of strategies, programmes, projects, plans and services conducted under the direct responsibility of communities, or on the territory they relate to; evolve cross-sector, multidisciplinary, life cycle value and total costing approaches; foster synergies between several actors throu
40、gh a holistic approach; increase the efficiency and attractiveness of communities.The successful implementation of this International Standard is intended to establish a coherent framework to enable communities to develop their purpose and vision. Using relevant indicators and metrics, the outcome o
41、f strategies, programmes, projects, plans and services can be measured throughout communities. Metrics and indicators are connected, but often developed for different reasons. Metrics have a more technical focus, e.g. a parameter of the performance of a product, a process or an infrastructure elemen
42、t.The International Standards developed by ISO/TC 268 aim to make use of indicators and metrics for structured and consistent support of sustainable, smart and resilient management of communities. Indicators such as those used in ISO 37120 are quantitative, qualitative or descriptive measures define
43、d for actual use in monitoring and evaluating the overall performance of a community. In contrast, metrics such as those used in ISO/TS 37151 are the measurement method and measurement scale defined for use in evaluating the technical performance of infrastructure elements (hardware and software), e
44、.g. in energy, transport or waste management services.Annex B provides a mapping of issues, indicators and metrics between this International Standard, ISO 37120:2014 and ISO/TS 37151:2015This International Standard is based on the Plan-Do-Check-Act (PDCA) model, which can be briefly described as fo
45、llows: Plan: establish objectives and processes necessary to deliver results in accordance with community purposes; Do: implement processes and achieve objectives; Check: monitor and measure processes against community policy, objectives and commitments, and report the results; Act: take necessary a
46、ctions to improve performance.Figure 1 illustrates how this International Standard follows a PDCA approach to the management of sustainable development in communities. ISO 2016 All rights reserved viiBS ISO 37101:2016ISO 37101:2016(E)NOTE Strategic steps are iterative, while operational steps are se
47、quential. It is their combined implementation that helps communities become more sustainable, resilient and smart.Figure 1 Relationship between PDCA model and this International StandardIn this International Standard, the following verbal forms are used: “shall” indicates a requirement; “should” ind
48、icates a recommendation; “may” indicates a permission; “can” indicates a possibility or a capability.Information marked as “NOTE” is intended to assist the understanding or use of the document. “Notes to entry” used in Clause 3 provide additional information that supplements the terminological data
49、and can contain provisions relating to the use of a term.viii ISO 2016 All rights reservedBS ISO 37101:2016Sustainable development in communities Management system for sustainable development Requirements with guidance for use1 ScopeThis International Standard establishes requirements for a management system for sustainable development in communities, including cities, using a holistic approach, with a view to ensuring consistency with the sustainable development policy of communities.NOTE 1 Cities have become essent
