1、 Reference numberISO 10012:2003(E)ISO 2003Measurement management systems Requirements for measurement processes and measuring equipment Systmes de management de la mesure Exigences pour les processus et les quipements de mesure National Standard of CanadaCAN/CSA-ISO 10012:03(ISO 10012:2003)Internati
2、onal Standard ISO 10012:2003 (first edition, 2003-04-15) has been adopted without modification (IDT)as CSA Standard CAN/CSA-ISO 10012:03, which has been approved as a National Standard of Canada by theStandards Council of Canada.ISBN 1-55397-222-8 July 2003The Canadian Standards Association (CSA), T
3、he Standards Council of Canada is theunder whose auspices this National Standard has been coordinating body of the National Standards system, produced, was chartered in 1919 and accredited by a federation of independent, autonomousthe Standards Council of Canada to the National organizations working
4、 towards the furtherStandards system in 1973. It is a not-for-profit, development and improvement of voluntarynonstatutory, voluntary membership association standardization in the national interest.engaged in standards development and certification The principal objects of the Council are to foster
5、activities. and promote voluntary standardization as a means CSA standards reflect a national consensus of of advancing the national economy, benefiting theproducers and users including manufacturers, health, safety, and welfare of the public, assisting consumers, retailers, unions and professional
6、and protecting the consumer, facilitating domestic organizations, and governmental agencies. The and international trade, and furthering internationalstandards are used widely by industry and commerce cooperation in the field of standards.and often adopted by municipal, provincial, and A National St
7、andard of Canada is a standard whichfederal governments in their regulations, particularly has been approved by the Standards Council ofin the fields of health, safety, building and Canada and one which reflects a reasonableconstruction, and the environment. agreement among the views of a number of
8、capableIndividuals, companies, and associations across individuals whose collective interests provide to theCanada indicate their support for CSAs standards greatest practicable extent a balance ofdevelopment by volunteering their time and skills to representation of producers, users, consumers, and
9、CSA Committee work and supporting the Associations others with relevant interests, as may be appropriateobjectives through sustaining memberships. The to the subject in hand. It normally is a standardmore than 7000 committee volunteers and the 2000 which is capable of making a significant and timely
10、sustaining memberships together form CSAs total contribution to the national interest.membership from which its Directors are chosen. Approval of a standard as a National Standard ofSustaining memberships represent a major source of Canada indicates that a standard conforms to theincome for CSAs sta
11、ndards development activities. criteria and procedures established by the StandardsThe Association offers certification and testing Council of Canada. Approval does not refer to theservices in support of and as an extension to its technical content of the standard; this remains thestandards developm
12、ent activities. To ensure the continuing responsibility of the accreditedintegrity of its certification process, the Association standards-development organization.regularly and continually audits and inspects products Those who have a need to apply standards arethat bear the CSA Mark. encouraged to
13、 use National Standards of CanadaIn addition to its head office and laboratory complex whenever practicable. These standards are subject in Toronto, CSA has regional branch offices in major to periodic review; therefore, users are cautioned centres across Canada and inspection and testing to obtain
14、the latest edition from the organizationagencies in eight countries. Since 1919, the preparing the standard.Association has developed the necessary expertise to The responsibility for approving National Standards meet its corporate mission: CSA is an independent of Canada rests with theservice organ
15、ization whose mission is to provide an Standards Council of Canadaopen and effective forum for activities facilitating the 270 Albert Street, Suite 200exchange of goods and services through the use of Ottawa, Ontario, K1P 6N7standards, certification and related services to meet Canadanational and in
16、ternational needs.For further information on CSA services, write toCanadian Standards Association5060 Spectrum Way, Suite 100Mississauga, Ontario, L4W 5N6CanadaCette Norme nationale du Canada est offerte en anglais et en franais.Although the intended primary application of this Standard is stated in
17、 its Scope, it is importantto note that it remains the responsibility of the users to judge its suitability for their particular purpose.Registered trade-mark of Canadian Standards AssociationMeasurement management systems Requirements for CAN/CSA-ISO 10012:03 measurement processes and measuring equ
18、ipmentJuly 2003 Canadian Standards Association CSA/1CAN/CSA-ISO 10012:03Measurement management systems Requirements formeasurement processes andmeasuring equipmentCSA PrefaceThis is the first edition of CAN/CSA-ISO 10012, Measurement management systems Requirements formeasurement processes and measu
19、ring equipment, which is an adoption without modification of theidentically titled ISO (International Organization for Standardization) Standard 10012 (first edition,2003-04-15). This Standard replaces CSA Standards CAN/CSA-ISO 10012-1-97 (adopted ISO10012-1:1992), Quality assurance requirements for
20、 measuring equipment Part 1: Metrologicalconfirmation system for measuring equipment, and CAN/CSA-ISO 10012-2-98 (adopted ISO10012-2:1997), Quality assurance requirements for measuring equipment Part 2: Guidelines for control ofmeasurement processes.The ISO 9000 and 10000 family of Standards were de
21、veloped by quality experts from around theworld, under the auspices of ISO Technical Committee 176. Canada plays a major role in this area. TheSecretariat of ISO/TC 176 is held by CSA on behalf of Canadas member body in ISO, the StandardsCouncil of Canada.Canadian stakeholders participate actively i
22、n the administration and development of the ISO 9000 and10000 family of International Standards through CSAs national consensus development forum. The CSATechnical Committee on Quality Management is the source of Canadian experts and public input for theISO 9000 and ISO 10000 Standards. In its capac
23、ity as the Canadian Advisory Committee to ISO/TC 176(CAC/ISO/TC 176), the Technical Committee is responsible for:(a) developing and submitting coordinated Canadian responses, comments, and voting actions onISO/TC 176 documents;(b) providing the Canadian delegates participating at international meeti
24、ngs of ISO/TC 176 and itsWorking groups; and(c) recommending the Canadian position for delegates to take in international meetings.This Standard was reviewed for Canadian adoption by the CSA Technical Committee on QualityManagement (CAC/ISO/TC 176), under the jurisdiction of the Strategic Steering C
25、ommittee on BusinessManagement, and has been formally approved by the Technical Committee. A list of the members ofthe Technical Committee is available upon request. This Standard has been approved as a NationalStandard of Canada by the Standards Council of Canada.July 2003 Canadian Standards Associ
26、ation 2003All rights reserved. No part of this publication may be reproduced in any form whatsoever without the prior permission ofthe publisher. ISO material is reprinted with permission. Where the words ”this International Standard” appear in the text,they should be interpreted as ”this National S
27、tandard of Canada”. Inquiries regarding this National Standard of Canada should be addressed to Canadian Standards Association 5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4044www.csa.caReference numberISO 10012:2003(E)ISO 2003INTERNATIONAL STANDARD ISO100
28、12First edition2003-04-15Measurement management systems Requirements for measurement processes and measuring equipment Systmes de management de la mesure Exigences pour les processus et les quipements de mesure ISO 10012:2003(E) PDF disclaimer This PDF file may contain embedded typefaces. In accorda
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32、lication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISOs member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Gen
33、eva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org ii ISO 2003 All rights reservedISO 10012:2003(E) ISO 2003 All rights reserved iiiContents Page Foreword iv Introduction v 1 Scope 1 2 Normative references . 1 3 Terms and definitions. 1 4 General requirements
34、 . 2 5 Management responsibility 3 5.1 Metrological function 3 5.2 Customer focus. 3 5.3 Quality objectives . 3 5.4 Management review 3 6 Resource management. 4 6.1 Human resources 4 6.2 Information resources 4 6.3 Material resources 5 6.4 Outside suppliers 6 7 Metrological confirmation and realizat
35、ion of measurement processes 6 7.1 Metrological confirmation 6 7.2 Measurement process 9 7.3 Measurement uncertainty and traceability. 11 8 Measurement management system analysis and improvement 12 8.1 General. 12 8.2 Auditing and monitoring 12 8.3 Control of nonconformities 13 8.4 Improvement 15 An
36、nex A (informative) Overview of the metrological confirmation process 17 Bibliography . 19 ISO 10012:2003(E) iv ISO 2003 All rights reservedForeword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of prepar
37、ing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in li
38、aison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of
39、 technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is
40、 drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. ISO 10012 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee
41、SC 3, Supporting technologies. This first edition of ISO 10012 cancels and replaces ISO 10012-1:1992 and ISO 10012-2:1997, of which it constitutes a technical revision. ISO 10012:2003(E) ISO 2003 All rights reserved vIntroduction An effective measurement management system ensures that measuring equi
42、pment and measurement processes are fit for their intended use and is important in achieving product quality objectives and managing the risk of incorrect measurement results. The objective of a measurement management system is to manage the risk that measuring equipment and measurement processes co
43、uld produce incorrect results affecting the quality of an organizations product. The methods used for the measurement management system range from basic equipment verification to the application of statistical techniques in the measurement process control. In this International Standard, the term “m
44、easurement process” applies to physical measurement activities (e.g. in design, test, production, inspection). References to this International Standard can be made by a customer when specifying products required, by a supplier when specifying products offered, by legislative or regulatory bodies, a
45、nd in assessment and audit of measurement management systems. One of the stated management principles in ISO 9000 addresses the process-oriented approach. Measurement processes should be considered as specific processes aiming to support the quality of the products produced by the organization. Appl
46、ication of the measurement management system model applicable to this International Standard is shown in Figure 1. Figure 1 Model of measurement management system ISO 10012:2003(E) vi ISO 2003 All rights reservedThis International Standard includes both requirements and guidance for implementation o
47、f measurement management systems, and can be useful in improving measurement activities and the quality of products. The requirements appear in normal typeface. Guidance appears in italic typeface within a box after the appropriate requirement paragraph. Guidance is for information only and is not t
48、o be construed as adding to, limiting, or modifying any requirement. Organizations have the responsibility to determine the level of controls needed and to specify the measurement management system requirements to be applied as part of their overall management system. Except by agreement, this Inter
49、national Standard is not intended to add to, subtract from, or replace any requirements of other standards. Following the requirements laid down in this International Standard will facilitate compliance with requirements for measurements and measurement process control specified in other standards, for example, ISO 9001:2000, Subclause 7.6, and ISO 14001:1996, Subclause 4.5.1. INTERNATIONAL STANDARD ISO 10012:2003(E) ISO 2003 All rights reserved 1Measurement management systems Requirements for measurement
