1、National Standard of CanadaCAN/CSA-ISO 14004:04(ISO 14004:2004)International Standard ISO 14004:2004 (second edition, 2004-11-15) has been adopted withoutmodification (IDT) as CSA Standard CAN/CSA-ISO 14004:04, which has been approved as a NationalStandard of Canada by the Standards Council of Canad
2、a.ISBN 1-55397-862-5 December 2004Environmental management systems General guidelines on principles, systems and support techniquesSystmes de management environnemental Lignes directrices gnrales concernant les principes, les systmes et les techniques de mise en uvreReference numberISO 14004:2004(E)
3、 ISO 2004The Canadian Standards Association (CSA), under whose auspices this National Standard has been produced, was chartered in 1919 and accredited by the Standards Council of Canada to the National Standards system in 1973. It is a not-for-profit, nonstatutory, voluntary membership association e
4、ngaged in standards development and certification activities. CSA standards reflect a national consensus of producers and users including manufacturers, consumers, retailers, unions and professional organizations, and governmental agencies. The standards are used widely by industry and commerce and
5、often adopted by municipal, provincial, and federal governments in their regulations, particularly in the fields of health, safety, building and construction, and the environment. Individuals, companies, and associations across Canada indicate their support for CSAs standards development by voluntee
6、ring their time and skills to CSA Committee work and supporting the Associations objectives through sustaining memberships. The more than 7000 committee volunteers and the 2000 sustaining memberships together form CSAs total membership from which its Directors are chosen. Sustaining memberships repr
7、esent a major source of income for CSAs standards development activities. The Association offers certification and testing services in support of and as an extension to its standards development activities. To ensure the integrity of its certification process, the Association regularly and continual
8、ly audits and inspects products that bear the CSA Mark. In addition to its head office and laboratory complex in Toronto, CSA has regional branch offices in major centres across Canada and inspection and testing agencies in eight countries. Since 1919, the Association has developed the necessary exp
9、ertise to meet its corporate mission: CSA is an independent service organization whose mission is to provide an open and effective forum for activities facilitating the exchange of goods and services through the use of standards, certification and related services to meet national and international
10、needs.For further information on CSA services, write toCanadian Standards Association5060 Spectrum Way, Suite 100Mississauga, Ontario, L4W 5N6CanadaThe Standards Council of Canada is the coordinating body of the National Standards system, a federation of independent, autonomous organizations working
11、 towards the further development and improvement of voluntary standardization in the national interest. The principal objects of the Council are to foster and promote voluntary standardization as a means of advancing the national economy, benefiting the health, safety, and welfare of the public, ass
12、isting and protecting the consumer, facilitating domestic and international trade, and furthering international cooperation in the field of standards. A National Standard of Canada is a standard which has been approved by the Standards Council of Canada and one which reflects a reasonable agreement
13、among the views of a number of capable individuals whose collective interests provide to the greatest practicable extent a balance of representation of producers, users, consumers, and others with relevant interests, as may be appropriate to the subject in hand. It normally is a standard which is ca
14、pable of making a significant and timely contribution to the national interest. Approval of a standard as a National Standard of Canada indicates that a standard conforms to the criteria and procedures established by the Standards Council of Canada. Approval does not refer to the technical content o
15、f the standard; this remains the continuing responsibility of the accredited standards development organization. Those who have a need to apply standards are encouraged to use National Standards of Canada whenever practicable. These standards are subject to periodic review; therefore, users are caut
16、ioned to obtain the latest edition from the organization preparing the standard.The responsibility for approving National Standards of Canada rests with theStandards Council of Canada270 Albert Street, Suite 200Ottawa, Ontario, K1P 6N7CanadaCette Norme nationale du Canada est offerte en anglais et e
17、n franais.Although the intended primary application of this Standard is stated in its Scope, it is importantto note that it remains the responsibility of the users to judge its suitability for their particular purpose.Registered trade-mark of Canadian Standards AssociationCAN/CSA-ISO 14004:04Environ
18、mental management systems General guidelineson principles, systems and support techniquesDecember 2004 Canadian Standards Association CSA/1CAN/CSA-ISO 14004:04Environmental management systems General guidelines on principles, systems and support techniquesCSA PrefaceThis is the second edition of CAN
19、/CSA-ISO 14004, Environmental management systems General guidelines on principles, systems and support techniques, which is an adoption without modification of the identically titled ISO (International Organization for Standardization) Standard 14004 (second edition, 2004-11-15). It supersedes the p
20、revious edition, published in 1996 as CAN/CSA-ISO 14004, (adopted ISO 14004:1996).This second edition of CAN/CSA-ISO 14004 contains new guidance on the issue of nonconformity (see Clause 4.5.3), portions of which require further clarification. The CSA Technical Committee on Environmental Management
21、Systems has prepared guidance on this issue, as well as on the changes included in the second edition of CAN/CSA-ISO 14001. This guidance is published as Summary of Key Changes between ISO 14001:1996 and ISO 14001:2004 and included in CSAs Special Publication PLUS 14000, The ISO 14000 Essentials.Thi
22、s Standard was reviewed for Canadian adoption by the CSA Technical Committee on Environmental Management Systems (EMS), under the jurisdiction of the Strategic Steering Committee on Business Management and Sustainability, and has been formally approved by the Technical Committee. A list of the membe
23、rs of the Technical Committee is available upon request. This Standard has been approved as a National Standard of Canada by the Standards Council of Canada.December 2004 Canadian Standards Association 2004All rights reserved. No part of this publication may be reproduced in any form whatsoever with
24、out the prior permission ofthe publisher. ISO material is reprinted with permission. Where the words “this International Standard” appear in the text, they should be interpreted as “this National Standard of Canada”.Inquiries regarding this National Standard of Canada should be addressed toCanadian
25、Standards Association5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4044www.csa.caINTERNATIONALSTANDARDISO14004Second edition2004-11-15Reference numberISO14004:2004(E) ISO2004Environmental management systems General guidelines on principles, systems and supp
26、ort techniquesSystmes de management environnemental Lignes directrices gnrales concernant les principes, les systmes et les techniques de mise en uvreISO 14004:2004(E)ii ISO2004All rights reservedPDF disclaimerThis PDF file may contain embedded typefaces. In accordance with Adobes licensing policy,
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29、sure that the file is suitable for use by ISO member bodies. In theunlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below. ISO 2004All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utiliz
30、ed in any form or by any means,electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below orISOs member body in the country of the requester.ISO copyright officeCase postale 56 CH-1211 Geneva 20Tel. + 41 22 749 01 11Fax + 41 22
31、749 09 47E-mail copyrightiso.orgWeb www.iso.orgISO 14004:2004(E) ISO2004 All rights reserved iiiContents Page1 Scope 12 Normative references 13 Terms and definitions 14 Environmental management system elements . 54.1 General . 54.2 Environmental policy 84.3 Planning . 104.4 Implementation and operat
32、ion . 194.5 Checking 284.6 Management review 32Annex A (informative) Examples of correspondence between environmental management system elements . 34Bibliography . 39ISO 14004:2004(E)iv ISO2004All rights reservedForewordISO (the International Organization for Standardization) is a worldwide federati
33、on of national standards bodies(ISO member bodies). The work of preparing International Standards is normally carried out through ISOtechnical committees. Each member body interested in a subject for which a technical committee has beenestablished has the right to be represented on that committee. I
34、nternational organizations, governmental andnon-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the InternationalElectrotechnical Commission (IEC) on all matters of electrotechnical standardization.International Standards are drafted in accordance with th
35、e rules given in the ISO/IEC Directives, Part2.The main task of tec hnical committees is to pr epare International Standards. Draft International Standardsadopted by the technical committees are circulated to the member bodies for voting. Publication as anInternational Standard requires approval by
36、at least 75% of the member bodies casting a vote.Attention is drawn to the possibility that some of the elements of this document may be the subject of patentrights. ISO shall not be held responsible for identifying any or all such patent rights.ISO14004 was prepared by Technical Committee ISO/TC207
37、, Environmental management, SubcommitteeSC 1, Environmental management systems.This second edition cancels and replaces the first edition (ISO14004:1996), which has been technicallyrevised.ISO 14004:2004(E) ISO2004 All rights reserved vIntroductionAs concern grows for continually improving the quali
38、ty of the environment, organizations of all types and sizesare increasingly turning their attention to the environmental impacts of their activities, products and services.The environmental performance of an organization is of importance to internal and external interested parties.Achieving sound en
39、vironmental performance requires organizational commitment to a systematic approach andto continual improvement of an environmental management system (EMS).The general purpose of this International Standard is to pr ovide assistance to or ganizations that wi sh toimplement or im prove an environment
40、al man agement system and thereby im prove their en vironmentalperformance. This International Standard is consistent with the concept of sustainable development andcompatible with diverse cultural, social and organizational frameworks and systems of management.This International Standard can be use
41、d by organizations of all types, sizes and levels of maturity, and in allsectors and geographic locations. The special needs of s mall and medium-sized enterprises (SMEs) areincorporated, an d thi s International St andard ac commodates their n eeds a nd pr omotes th eir u se o f anenvironmental man
42、agement system.This International Standard is part of th e series of e nvironmental management standards established byISO/TC207. In t his s eries, on ly IS O14001 contains r equirements that ma y be ob jectively a udited forcertification/registration pur poses or for self-declaration pur poses. Thi
43、s Inte rnational Sta ndard includesexamples, descriptions and options that aid both in the implementation of a n environmental managementsystem and in strengthening its relation to the overall management of an organization. While the guidelines inthis International Standard are consistent with the I
44、SO14001 environmental management system model, theyare not intended to provide interpretations of the requirements of ISO14001. For ease of use, the subclausesof Clause4 of ISO14001 have the same numbering as in ISO14004. However, the latter has extra subclauses(e.g. 4.3.1.1 or 4.3.3.3), where detai
45、led or additional guidance for an effective environmental managementsystem implementation is considered useful. Apart from this International Standard and ISO14001, there arenumerous other environmental management standards in the series of International Standards established byISO/TC207. A referenc
46、e to and description of these International Standards can be found in the ISO publicationThe ISO14000 Family of International Standards.This International Standard describes the elements of an environmental management system and providesorganizations with gu idance on ho w to es tablish, imp lement,
47、 maintain or improve an en vironmentalmanagement system. Such a system can substantially enhance an organizations ability to anticipate, identifyand manage its interactions with the environment, meet its environmental objectives and ensure ongoingcompliance with ap plicable le gal requirements an d
48、wit h othe r r equirements to whi ch the or ganizationsubscribes.Examples and approaches are presented throughout this International Standard for illustrative purposes. Theyare not intended to represent the only possibilities, nor are they necessarily suitable for every organization. Indesigning and
49、 implementing or improving an environmental management system, organizations should selectapproaches that are appropriate to their own circumstances. Environmental management is an integral part ofan organizations overall management system. The design of an environmental management system is anongoing and i nteractive pr ocess. T he s tructure, r esponsibilities, pr actices, pr ocedures, p rocesses andresources for implementing environmental policies, objectives and targets can be coordinated with existingefforts in other areas (e
