CAN CSA-ISO 9241-171-2014 Ergonomics of human-system interaction - Part 171 Guidance on software accessibility.pdf

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1、 ISO 2008. CSA Group 2014. All rights reserved. Unauthorized reproduction is strictly prohibited.CAN/CSA-ISO 9241-171:14(ISO 9241-171:2008, IDT)National Standard of CanadaCAN/CSA-ISO 9241-171:14Ergonomicsof human-system interaction Part 171:Guidance on software accessibility(ISO 9241-171:2008, IDT)L

2、egalNotice for StandardsCanadian Standards Association (operating as “CSA Group”) develops standards through a consensus standards development process approvedby the Standards Council of Canada. This process brings together volunteers representing varied viewpoints and interests to achieve consensus

3、and develop a standard. Although CSA Group administers the process and establishes rules to promote fairness in achieving consensus,it doesnot independently test, evaluate, or verify the content of standards.Disclaimerand exclusion of liabilityThis document is provided without any representations, w

4、arranties, or conditions of any kind, express or implied, including, without limitation,implied warranties or conditions concerning this documents fitness for a particularpurpose or use, its merchantability, or its non-infringementof any third partys intellectual property rights. CSA Group does not

5、warrant the accuracy, completeness, or currency of any of the informationpublished in this document. CSA Group makes no representations or warranties regarding this documents compliancewith any applicablestatute, rule, or regulation.IN NO EVENT SHALL CSA GROUP, ITS VOLUNTEERS, MEMBERS, SUBSIDIARIES,

6、 OR AFFILIATED COMPANIES, OR THEIR EMPLOYEES, DIRECTORS, OROFFICERS, BE LIABLE FOR ANY DIRECT, INDIRECT, OR INCIDENTAL DAMAGES, INJURY, LOSS, COSTS, OR EXPENSES,HOWSOEVER CAUSED,INCLUDING BUT NOT LIMITED TO SPECIAL OR CONSEQUENTIAL DAMAGES, LOST REVENUE,BUSINESS INTERRUPTION, LOST OR DAMAGED DATA,OR

7、 ANY OTHER COMMERCIAL OR ECONOMIC LOSS,WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY OFLIABILITY, ARISING OUT OF OR RESULTING FROM ACCESS TO OR POSSESSION OR USE OF THIS DOCUMENT, EVEN IF CSA GROUP HAS BEENADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INJURY, LOSS, COSTS,

8、 OR EXPENSES.In publishing and making this document available, CSA Group is not undertaking to render professional or other servicesfor or on behalf of anyperson or entity or to perform any duty owed by any person or entity to another person or entity. The information in this document is directedto

9、those who have the appropriate degree of experience to use and apply its contents, and CSA Group accepts no responsibility whatsoeverarising in any way from any and all use of or reliance on the information contained in this document.CSA Group is a private not-for-profit company that publishes volun

10、tary standards and related documents. CSA Group has no power, nor does itundertake, to enforce compliancewith the contents of the standards or other documents it publishes.Intellectualpropertyrights and ownershipAs between CSA Group and the users of this document (whether it be in printed or electro

11、nic form), CSA Group is the owner, or the authorizedlicensee,of all works contained herein that are protected by copyright, all trade-marks (except as otherwisenoted to the contrary), and allinventions and trade secrets that may be contained in this document, whether or not such inventions and trade

12、 secrets are protected by patentsand applications for patents. Without limitation, the unauthorized use, modification, copying, or disclosure of this document may violate lawsthat protect CSA Groups and/or others intellectual property and may give rise to a right in CSA Group and/or others to seek l

13、egal redress forsuch use, modification, copying, or disclosure. To the extent permitted by licence or by law, CSA Group reserves all intellectual property rights inthis document.Patent rightsAttention is drawn to the possibility that some of the elements of this standard may be the subject of patent

14、 rights. CSA Group shall not be heldresponsible for identifying any or all such patent rights. Users of this standard are expressly advised that determination of the validity of any suchpatent rights is entirely their own responsibility.Authorizeduse of this documentThis document is being provided b

15、y CSA Group for informational and non-commercial use only. The user of this document is authorized to doonly the following:If this document is in electronic form: load this document onto a computer for the sole purpose of reviewing it; search and browse this document; and print this document if it i

16、s in PDF format.Limited copies of this document in print or paper form may be distributed only to persons who are authorized by CSA Group to have such copies,and only if this Legal Notice appears on each such copy.In addition, users may not and may not permit others to alter this document in any way

17、 or remove this Legal Notice from the attached standard; sell this document without authorization from CSA Group; or make an electronic copy of this document.If you do not agree with any of the terms and conditions contained in this Legal Notice, you may not load or use this document or make anycopi

18、es of the contents hereof, and if you do make such copies, you are required to destroy them immediately. Use of this document constitutesyour acceptanceof the terms and conditions of this Legal Notice.Standards UpdateServiceCAN/CSA-ISO 9241-171:14March 2014Title: Ergonomics of human-systeminteractio

19、n Part 171: Guidance on softwareaccessibilityTo register for e-mail notification about any updates to this publication go to shop.csa.ca click on CSA Update ServiceThe List ID that you will need to register for updates to this publication is 2423011.If you require assistance, please e-mail techsuppo

20、rtcsagroup.org or call 416-747-2233.Visit CSA Groups policy on privacy at csagroup.org/legalto find out how we protect your personalinformation.CanadianStandards Association (operating as “CSA Group”), underwhose auspicesthis National Standard has been produced, waschartered in 1919 and accredited b

21、y the Standards Council of Canadato the National Standards system in 1973. It is a not-for-profit,nonstatutory, voluntary membership association engaged instandards development and certification activities.CSA Group standards reflect a national consensus of producers andusers including manufacturers

22、, consumers, retailers, unions andprofessional organizations, and governmental agencies. Thestandards are used widely by industry and commerce and oftenadopted by municipal, provincial, and federal governments in theirregulations, particularlyin the fields of health, safety, building andconstruction

23、, and the environment.Individuals, companies, and associationsacross Canada indicate theirsupport for CSA Groups standards development by volunteeringtheir time and skills to Committee work and supporting CSA Groupsobjectivesthrough sustaining memberships. The more than 7000committee volunteers and

24、the 2000 sustaining membershipstogether form CSA Groups total membership from which itsDirectors are chosen. Sustaining memberships represent a majorsource of income for CSA Groups standards development activities.CSA Group offers certification and testing servicesin support of andas an extension to

25、 its standards development activities. To ensurethe integrity of its certification process, CSA Group regularly andcontinually audits and inspects products that bear theCSA Group Mark.In addition to its head office and laboratory complex in Toronto, CSAGroup has regional branch offices in major cent

26、res across Canadaand inspection and testing agencies in eight countries. Since 1919,CSA Group has developed the necessaryexpertise to meet itscorporate mission: CSA Group is an independent service organizationwhose mission is to provide an open and effective forum foractivities facilitating the exch

27、ange of goods and servicesthrough theuse of standards, certification and related servicesto meet nationaland international needs.For further information on CSA Group services,write toCSA Group5060 Spectrum Way, Suite 100Mississauga, Ontario, L4W 5N6CanadaThe Standards Councilof Canada (SCC) is the c

28、oordinating body ofthe Canadian standardization network, which is composed of peopleand organizations involved in the development,promotion andimplementation of standards. Through the collaborative efforts ofCanadian standardization network members, standardization ishelping to advance the social an

29、d economic well-being of Canada andto safeguard the health and safety of Canadians.The networksefforts are overseen by SCC.The principal objectives of SCC are to foster and promote voluntarystandardization as a means of advancing the national economy,supporting sustainable development,benefiting the

30、 health, safetyand welfare of workers and the public, assisting and protecting theconsumer, facilitating domestic and international trade, andfurthering international cooperation in relation to standardization.An important facet of the Canadian standards development system isthe use of the following

31、 principles: consensus;equal access andeffective participation by concerned interests; respect for diverseinterests and identification of those who should be afforded accessto provide the needed balance of interests; mechanismfor disputeresolution; opennessand transparency;open access by interestedp

32、arties to the procedures guiding the standards developmentprocess; clarity with respect to the processes; and Canadian interestconsideration as the initial basis for the development of standards.A National Standard of Canada (NSC) is a standard prepared orreviewed by an SCC-accredited SDO and approv

33、ed by the SCCaccording to NSC approval requirements. Approval does not refer tothe technical content of the standard, as this remains theresponsibility of the SDO. An NSC reflects a consensus of a number ofcapable individuals whose collective interests provide, to the greatestpracticable extent, a b

34、alance of representation of general interests,producers, regulators, users (including consumers) and others withrelevant interests, as may be appropriate to the subject at hand.NSCs are intended to make a significant and timely contribution tothe Canadian interest.Those who have a need to apply stan

35、dards are encouraged to useNSCs. These standards are subjectto periodic review. Users of NSCsare cautioned to obtain the latest edition from the SDO thatpublishes the standard.The responsibility for approving standards as NSCs rests withStandards Council of Canada270 Albert Street, Suite 200Ottawa,

36、Ontario, K1P 6N7CanadaCette Norme Nationale du Canada est disponible en versions franaise et anglaise.Although the intended primary application of this Standard is stated in its Scope, it is important to note that it remainsthe responsibility of theusers to judge its suitability for their particular

37、 purpose.TMA trade-mark of the Canadian Standards Association, operating as “CSA Group”ICS 13.180ISBN 978-1-77139-473-4 2014 CSA GroupAll rights reserved.No part of this publication may be reproduced in any form whatsoever withoutthe prior permission of the publisher.Published in March 2014 by CSA G

38、roupA not-for-profit private sector organization5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N6To purchase standards and related publications, visit our Online Store at shop.csa.caor call toll-free 1-800-463-6727 or 416-747-4044.TMA trade-mar k of the Canadian S tandards Associati

39、on,operating as “CSA Group”Reviewed byPrepared byInternational Organization for StandardizationApproved byErgonomics of human-systeminteraction Part 171: Guidance onsoftwareaccessibility(ISO 9241-171:2008,IDT)CAN/CSA-ISO 9241-171:14National Standard of CanadaCAN/CSA-ISO 9241-171:14Ergonomics of huma

40、n-systeminteraction Part 171: Guidance on software accessibilityMarch 2014 2014 CSA GroupCSA/5CAN/CSA-ISO 9241-171:14Ergonomics of human-systeminteraction Part 171: Guidance on softwareaccessibility(ISO 9241-171:2008,IDT)CSA PrefaceStandards development within the Information Technology sector is ha

41、rmonized with internationalstandards development. Through the CSA Technical Committee on Information Technology (TCIT),Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 onInformation Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), th

42、e ISO member bodyfor Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of theInternational Telecommunication Union (ITU), Canada participates in the International Telegraph andTelephone Consultative Committee (ITU-T).For brevity, this Standard will be referred to as

43、 “CAN/CSA-ISO 9241-171” throughout.This International Standard was reviewed by the TCIT under the jurisdiction of the Strategic SteeringCommittee on Information Technology and deemed acceptable for use in Canada. From time to time, ISOmay publish addenda,corrigenda, etc. The TCIT will review these d

44、ocuments for approval andpublication. For a listing, refer to the Current Standards Activities page at standardsactivities.csa.ca. ThisStandard has been formally approved, without modification, by the Technical Committee and has beenapproved as a National Standard of Canada by the Standards Council

45、of Canada. 2014 CSA GroupAll rights reserved.No part of this publication may be reproducedin any form whatsoeverwithout theprior permission of the publisher. ISO material is reprinted with permission. Where the words “thisInternational Standard” appear in the text, they should be interpreted as “thi

46、s National Standard ofCanada”.Inquiries regarding this National Standard of Canada should be addressed toCSA Group5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada, L4W 5N61-800-463-6727 416-747-4000http:/csa.caTo purchase standards and related publications, visit our Online Store at shop.c

47、sa.caor call toll-free1-800-463-6727or 416-747-4044.CAN/CSA-ISO 9241-171:14Ergonomics of human-systeminteraction Part 171: Guidance on software accessibilityMarch 2014 2014 CSA GroupCSA/6This Standard is subject to review five years from the date of publication, and suggestions for itsimprovementwil

48、l be referred to the appropriate committee. To submit a proposal for change, please sendthe following information to inquiriescsagroup.organd include “Proposal for change” in the subjectline:a) Standard designation (number);b) relevant clause,table, and/or figure number;c) wording of the proposed ch

49、ange; andd) rationale for the change.CSA Technical Committeeon InformationTechnologyJ. MacFie Microsoft Canada,Ottawa, OntarioRepresenting Producer InterestChairS. Michell Maurya Software Inc.,Ottawa, OntarioRepresenting User InterestVice-ChairJ. Brub IDEgenic Inc.,Gatineau, QubecRepresenting General InterestD. Ferguson Lyngsoe Systems Ltd.,Mississauga, OntarioRepresenting User InterestP. Haighton Organization Metrics,Ottawa, OntarioRepresenting User InterestJ. Knoppers Information Management Services Inc.,Ottawa, OntarioRepresenting User InterestA.

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