1、Information technology Security techniques Guidelines for information and communication technology readiness for business continuityCAN/CSA-ISO/IEC 27031:13(ISO/IEC 27031:2011, IDT)National Standard of CanadaNOT FOR RESALE. / PUBLICATION NON DESTINE LA REVENTE.Legal Notice for StandardsCanadian Stan
2、dards Association (operating as “CSA Group”) develops standards through a consensus standards development process approved by the Standards Council of Canada. This process brings together volunteers representing varied viewpoints and interests to achieve consensus and develop a standard. Although CS
3、A Group administers the process and establishes rules to promote fairness in achieving consensus, it does not independently test, evaluate, or verify the content of standards.Disclaimer and exclusion of liabilityThis document is provided without any representations, warranties, or conditions of any
4、kind, express or implied, including, without limitation, implied warranties or conditions concerning this documents fitness for a particular purpose or use, its merchantability, or its non-infringement of any third partys intellectual property rights. CSA Group does not warrant the accuracy, complet
5、eness, or currency of any of the information published in this document. CSA Group makes no representations or warranties regarding this documents compliance with any applicable statute, rule, or regulation. IN NO EVENT SHALL CSA GROUP, ITS VOLUNTEERS, MEMBERS, SUBSIDIARIES, OR AFFILIATED COMPANIES,
6、 OR THEIR EMPLOYEES, DIRECTORS, OR OFFICERS, BE LIABLE FOR ANY DIRECT, INDIRECT, OR INCIDENTAL DAMAGES, INJURY, LOSS, COSTS, OR EXPENSES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO SPECIAL OR CONSEQUENTIAL DAMAGES, LOST REVENUE, BUSINESS INTERRUPTION, LOST OR DAMAGED DATA, OR ANY OTHER COMMERCIA
7、L OR ECONOMIC LOSS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY OF LIABILITY, ARISING OUT OF OR RESULTING FROM ACCESS TO OR POSSESSION OR USE OF THIS DOCUMENT, EVEN IF CSA GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INJURY, LOSS, COSTS, OR EXPENSES.In p
8、ublishing and making this document available, CSA Group is not undertaking to render professional or other services for or on behalf of any person or entity or to perform any duty owed by any person or entity to another person or entity. The information in this document is directed to those who have
9、 the appropriate degree of experience to use and apply its contents, and CSA Group accepts no responsibility whatsoever arising in any way from any and all use of or reliance on the information contained in this document. CSA Group is a private not-for-profit company that publishes voluntary standar
10、ds and related documents. CSA Group has no power, nor does it undertake, to enforce compliance with the contents of the standards or other documents it publishes. Intellectual property rights and ownershipAs between CSA Group and the users of this document (whether it be in printed or electronic for
11、m), CSA Group is the owner, or the authorized licensee, of all works contained herein that are protected by copyright, all trade-marks (except as otherwise noted to the contrary), and all inventions and trade secrets that may be contained in this document, whether or not such inventions and trade se
12、crets are protected by patents and applications for patents. Without limitation, the unauthorized use, modification, copying, or disclosure of this document may violate laws that protect CSA Groups and/or others intellectual property and may give rise to a right in CSA Group and/or others to seek le
13、gal redress for such use, modification, copying, or disclosure. To the extent permitted by licence or by law, CSA Group reserves all intellectual property rights in this document.Patent rightsAttention is drawn to the possibility that some of the elements of this standard may be the subject of paten
14、t rights. CSA Group shall not be held responsible for identifying any or all such patent rights. Users of this standard are expressly advised that determination of the validity of any such patent rights is entirely their own responsibility.Authorized use of this documentThis document is being provid
15、ed by CSA Group for informational and non-commercial use only. The user of this document is authorized to do only the following:If this document is in electronic form:sLOADTHISDOCUMENTONTOACOMPUTERFORTHESOLEPURPOSEOFREVIEWINGITsSEARCHANDBROWSETHISDOCUMENTANDsPRINTTHISDOCUMENTIFITISIN0$ this remains
16、the continuing responsibility of the SDO. An NSC reflects a consensus of a number of capable individuals whose collective interests provide, to the greatest practicable extent, a balance of representation of general interests, producers, regulators, users (including consumers), and others with relev
17、ant interests, as may be appropriate to the subject in hand. It normally is a standard which is capable of making a significant and timely contribution to the national interest.Those who have a need to apply standards areencouraged to use NSCs. These standards are subjectto periodic review. Users of
18、 NSCs are cautionedto obtain the latest edition from the SDO which publishes the standard.The responsibility for approving standards as National Standards of Canada rests with theStandards Council of Canada270 Albert Street, Suite 200Ottawa, Ontario, K1P 6N7CanadaAlthough the intended primary applic
19、ation of this Standard is stated in its Scope, it is importantto note that it remains the responsibility of the users to judge its suitability for their particular purpose.Registered trade-mark of Canadian Standards AssociationCette norme est offerte en anglais seulement pour le moment. Le Groupe CS
20、A publiera la versionen franais ds quelle sera produite par lorganisme rdacteur.TMA trade-mark of the Canadian Standards Association, operating as “CSA Group”National Standard of CanadaPublished in January 2013 by CSA GroupA not-for-profit private sector organization5060 Spectrum Way, Suite 100, Mis
21、sissauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4044Visit our Online Store at shop.csa.caApproved byStandards Council of CanadaCAN/CSA-ISO/IEC 27031:13Information technology Security techniques Guidelines for information and communication technology readiness for business continuityPrepared
22、by InternationalOrganizationforStandardization/ International Electrotechnical CommissionReviewed byCAN/CSA-ISO/IEC 27031:13Information technology Security techniques Guidelines for information and communicationtechnology readiness for business continuityCSA/4 2013 CSA Group January 2013CAN/CSA-ISO/
23、IEC 27031:13Information technology Security techniques Guidelines for information and communication technology readiness for business continuityCSA PrefaceStandards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical
24、Committee on Information Technology (TCIT), Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committe
25、e of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T).At the time of publication, ISO/IEC 27031:2011 is available from ISO and IEC in English only. CSA Group will publish the
26、 French version when it becomes available from ISO and IEC.This International Standard was reviewed by the TCIT under the jurisdiction of the Strategic Steering Committee on Information Technology and deemed acceptable for use in Canada. From time to time, ISO/IEC may publish addenda, corrigenda, et
27、c. The TCIT will review these documents for approval and publication. For a listing, refer to the Current Standards Activities page at standardsactivities.csa.ca. This Standard has been formally approved, without modification, by the Technical Committee and has been approved as a National Standard o
28、f Canada by the Standards Council of Canada. 2013 CSA GroupAll rights reserved. No part of this publication may be reproduced in any form whatsoever without the prior permission of thepublisher. ISO/IEC material is reprinted with permission. Where the words “this International Standard” appear in th
29、e text, they should be interpreted as “this National Standard of Canada”.Inquiries regarding this National Standard of Canada should be addressed toCSA Group5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4000http:/csa.caTo purchase standards and related publ
30、ications, visit our Online Store at shop.csa.ca or call toll-free 1-800-463-6727 or 416-747-4044.This Standard is subject to periodic review, and suggestions for its improvement will be referred to the appropriate committee. To submit a proposal for change, please send the following information to i
31、nquiriescsagroup.org and include “Proposal for change” in the subject line:(a) Standard designation (number);(b) relevant clause, table, and/or figure number;(c) wording of the proposed change; and(d) rationale for the change.Reference numberISO/IEC 27031:2011(E)ISO/IEC 2011INTERNATIONAL STANDARD IS
32、O/IEC27031First edition2011-03-01Information technology Security techniques Guidelines for information and communication technology readiness for business continuity Technologies de linformation Techniques de scurit Lignes directrices pour mise en tat des technologies de la communication et de linfo
33、rmation pour continuit des affaires ISO/IEC 27031:2011(E) PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the c
34、omputer performing the editing. In downloading this file, parties accept therein the responsibility of not infringing Adobes licensing policy. The ISO Central Secretariat accepts no liability in this area. Adobe is a trademark of Adobe Systems Incorporated. Details of the software products used to c
35、reate this PDF file can be found in the General Info relative to the file; the PDF-creation parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In the unlikely event that a problem relating to it is found, please inform
36、the Central Secretariat at the address given below. COPYRIGHT PROTECTED DOCUMENT ISO/IEC 2011 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, withou
37、t permission in writing from either ISO at the address below or ISOs member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org ii ISO/IEC 2011 All rights reservedCAN/CSA-ISO
38、/IEC 27031:13ISO/IEC 27031:2011(E) ISO/IEC 2011 All rights reserved iiiContents Page Foreword .v Introductionvi 1 Scope1 2 Normative references1 3 Terms and definitions .2 4 Abbreviations.3 5 Overview.3 5.1 The role of IRBC in Business Continuity Management.3 5.2 The Principles of IRBC5 5.3 The Elem
39、ents of IRBC.6 5.4 Outcomes and benefits of IRBC 7 5.5 Establishing IRBC .7 5.6 Using Plan Do Check Act to establish IRBC.8 5.7 Management Responsibility.8 5.7.1 Management leadership and commitment8 5.7.2 IRBC policy 8 6 IRBC Planning9 6.1 General .9 6.2 Resources 9 6.2.1 General .9 6.2.2 Competenc
40、y of IRBC staff 9 6.3 Defining requirements 10 6.3.1 General .10 6.3.2 Understanding critical ICT services 10 6.3.3 Identifying gaps between ICT Readiness capabilities and business continuity requirements10 6.4 Determining IRBC Strategy Options11 6.4.1 General .11 6.4.2 IRBC Strategy Options11 6.5 S
41、ign Off.14 6.6 Enhancing IRBC Capability 14 6.6.1 Enhancing Resilience .14 6.7 ICT Readiness Performance Criteria.15 6.7.1 Identification of performance criteria15 7 Implementation and Operation 15 7.1 General .15 7.2 Implementing the Elements of the IRBC Strategies 15 7.2.1 Awareness, Skills and Kn
42、owledge 15 7.2.2 Facilities .16 7.2.3 Technology 16 7.2.4 Data.16 7.2.5 Processes.17 7.2.6 Suppliers 17 7.3 Incident Response.17 7.4 IRBC Plan Documents.17 7.4.1 General .17 7.4.2 Content of Plan Documents .18 7.4.3 The ICT Response and Recovery Plan Documentation 19 CAN/CSA-ISO/IEC 27031:13ISO/IEC
43、27031:2011(E) iv ISO/IEC 2011 All rights reserved7.5 Awareness, competency and training program 20 7.6 Document Control. 21 7.6.1 Control of IRBC records. 21 7.6.2 Control of IRBC documentation 21 8 Monitor and Review 21 8.1 Maintaining IRBC 21 8.1.1 General. 21 8.1.2 Monitoring, detection and analy
44、sis of threats. 22 8.1.3 Test and exercise 22 8.2 IRBC Internal Audit. 26 8.3 Management Review 26 8.3.1 General. 26 8.3.2 Review Input 27 8.3.3 Review Output. 27 8.4 Measurement of ICT Readiness Performance Criteria 28 8.4.1 Monitoring and measurement of ICT Readiness. 28 8.4.2 Quantitative and Qua
45、litative Performance Criteria . 28 9 IRBC improvement 28 9.1 Continual improvement 28 9.2 Corrective action. 28 9.3 Preventive action 29 Annex A (informative) IRBC and milestones during a disruption . 30 Annex B (informative) High availability embedded system . 32 Annex C (informative) Assessing Fai
46、lure Scenarios 33 Annex D (informative) Developing Performance Criteria. 35 Bibliography. 36 CAN/CSA-ISO/IEC 27031:13ISO/IEC 27031:2011(E) ISO/IEC 2011 All rights reserved vForeword ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form
47、the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity. ISO and IEC tec
48、hnical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.
49、International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of the joint technical committee is to prepare International Standards. Draft International Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as an International Sta
