1、raising standards worldwideNO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBSI Standards PublicationIntelligent transport systems Public transport TravellerInformation for Visually Impaired People (TI-VIP)PD CEN/TR 16427:2013National forewordThis Published Document is the UK im
2、plementation of CEN/TR 16427:2013.The UK participation in its preparation was entrusted to Technical CommitteeEPL/278, Road transport informatics.A list of organizations represented on this committee can be obtained onrequest to its secretary.This publication does not purport to include all the nece
3、ssary provisions of acontract. Users are responsible for its correct application. The British Standards Institution 2013Published by BSI Standards Limited 2013ISBN 978 0 580 78344 9ICS 11.180.30Compliance with a British Standard cannot confer immunity fromlegal obligations.This Published Document wa
4、s published under the authority of theStandards Policy and Strategy Committee on 28 February 2013.Amendments issued since publicationAmd. No. Date Text affectedPUBLISHED DOCUMENTPD CEN/TR 16427:2013TECHNICAL REPORT RAPPORT TECHNIQUE TECHNISCHER BERICHT CEN/TR 16427 January 2013 ICS 11.180.30 English
5、 Version Intelligent transport systems - Public transport - Traveller Information for Visually Impaired People (TI-VIP) Systmes intelligents de transport - Transport public - Informations des voyageurs pour les personnes en situation de handicap visuel (TI-VIP) Intelligente Transportsysteme - ffentl
6、icher Verkehr- Reiseinformationen fr sehbehinderte Menschen (TI-VIP) This Technical Report was approved by CEN on 18 September 2012. It has been drawn up by the Technical Committee CEN/TC 278. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republi
7、c, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN CO
8、MMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2013 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. CEN/TR 16427:2013: EPD CEN/TR 16427:20
9、13CEN/TR 16427:2013 (E) 2 Contents Page Foreword 4Introduction .51 Scope 92 Use cases - Scenarios 112.1 General . 112.2 Journey preparation . 112.2.1 Set the limiting conditions of the journey (A) 112.2.2 Searching for the optimum journey (B) 112.2.3 TRIP details (C/C1) 122.2.4 Buying a ticket (D) 1
10、22.2.5 On-trip information (E) . 122.3 Guidance to the access point of PT 122.3.1 Walking to the access point (F) . 122.3.2 Finding the access point (G) . 122.3.3 Confirming that the VIP is at the correct access point (H) . 122.3.4 Topology information for the stop/station (I) . 132.3.5 Information
11、about the services provided at the current interchange (J) 132.4 Selection of the desired route/direction and path to the departure stop point/platform 132.4.1 Selection of route and direction in the case of a spontaneous journey (K) . 132.4.2 Information on trains that are split on route (L) 132.4.
12、3 Walking from the ENTRANCE to the BOARDING POSITION (M) . 132.4.4 Finding the ticket desk, ticket machines, info points (N) . 142.4.5 Confirmation that the VIP has arrived at the correct platform / stop point (R) 142.4.6 Information about the next departures (R1) . 142.5 Waiting for the right vehic
13、le at the stop point / platform, getting on and finding a seat 142.5.1 Identification of the correct vehicle and advice on any special features of the vehicle (S) . 142.5.2 Information at the stop stating whether the vehicle only stops on request (T) . 142.5.3 At the stop activate and check “request
14、 stop” (U) 142.5.4 Finding the right car (V) . 142.5.5 Finding the right class (first/standard), and restaurant car (W) 152.5.6 Opening the door by the VIP if the door is opening by pressing the button(X) . 152.5.7 Find entrance to upper deck (X1) 152.5.8 Information on access to the vehicle (Y) 152
15、.5.9 Finding the right seat (AA) . 152.5.10 Finding a free seat (AB) . 152.5.11 Finding the toilet in the train and recognising “occupied” and “out of order” statuses (AC) 152.5.12 Using the toilet in the train or at the stop (AD) 152.5.13 The VIP wants confirmation that he is in the right vehicle (
16、AE) 152.6 Travelling in public transport vehicles to an interchange stop/station or the final destination . 162.6.1 When and where will the vehicle arrive at an interchange stop/station (AF) . 162.6.2 Is the transfer guaranteed (AG) . 162.6.3 If the transfer is not guaranteed, the traveller shall be
17、 offered an alternative (AH). . 162.7 Preparing to get off the vehicle/train at an interchange stop/station or at the final destination . 162.7.1 Request a stop in a vehicle (AI) . 162.7.2 From which side of the vehicle does the VIP get out (AJ) 162.7.3 Opening the door by the VIP inside the vehicle
18、 if the door is opened by pressing the button (AK) 16PD CEN/TR 16427:2013CEN/TR 16427:2013 (E) 3 2.7.4 Information about the disembarkation conditions (AL) 162.8 Finding the next vehicle or the exit from the station . 162.8.1 Information concerning which platform/sector the passenger has got off at
19、(AM) . 162.8.2 Information about the next vehicle (AN) . 172.8.3 Guidance to the next departure stop point / platform . 172.8.4 Guidance to the correct access point (AP) . 172.8.5 Calling for transfer assistance . 172.9 Service messages, alternative journeys . 172.9.1 Delay service message (AR) 172.
20、9.2 Service message “interrupted route” (AS) . 172.9.3 Replacement train (AS1) . 172.9.4 VIP shall be able to draw attention to themselves (AS2) 172.9.5 New journey info from the current location (AU) . 182.9.6 Electronically escorted journey (AV) . 182.9.7 Problem on the footpath (AX) 182.9.8 Gener
21、al service message to the network (AY) . 182.9.9 General service message to interchange (AZ) . 182.9.10 General service message to a line (BA) 182.9.11 General service message to vehicle journey (BB) . 183 Use cases Forms of solutions 194 Requirements . 244.1 Introduction 244.2 Definitions of announ
22、cements . 244.2.1 Types of announcement content . 244.2.2 AAM directed to on-board loudspeakers 254.2.3 AAM directed to the drivers loudspeaker 254.2.4 AAM directed to external loudspeakers 264.2.5 AAM at the stops with a non-interactive dynamic passenger information system 264.3 Forms of announceme
23、nts. 264.3.1 Announcing of stop names 264.3.2 Examples of stop name announcements 264.3.3 Message triggered by the VIP to external loudspeaker . 274.3.4 Message triggered by the VIP to drivers loudspeaker . 274.3.5 Examples of the announcement of the Stop Passenger Information System 27Annex A (info
24、rmative) Abbreviations and definitions . 28A.1 Abbreviations . 28A.2 Definitions (Data elements) 29A.3 Definitions (Systems and elements) 37Annex B (informative) Examples of implementations of described use cases 42B.1 Introduction 42B.2 Stop information system 43B.3 Recognition of the line number a
25、nd terminus 44Annex C (informative) List of projects and guidelines 46C.1 Projects and recommendations prepared for European and worldwide levels 46C.2 Guidelines for European and worldwide levels . 47Bibliography 49PD CEN/TR 16427:2013CEN/TR 16427:2013 (E) 4 Foreword This document (CEN/TR 16427:201
26、3) has been prepared by Technical Committee CEN/TC 278 “Road transport and traffic telematics”, the secretariat of which is held by NEN. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsi
27、ble for identifying any or all such patent rights. PD CEN/TR 16427:2013CEN/TR 16427:2013 (E) 5 0 Introduction 0.1 General Advanced societies try to make life easier for their physically and mentally handicapped citizens so that they can participate in daily life without the help of others as far as
28、their disability allows. Most European countries have adopted or are adopting laws that ensure that almost all disabled people have equality in the accessibility of the specific transport information that they need. Operators will have to meet specific requirements and recommendations according to p
29、articular deadlines set for each country. Whilst it is important to establish a Technical Specification as soon as possible to achieve harmonisation and to avoid the development of several incompatible solutions, this document is a Technical Report of the preliminary work undertaken by a sub-group o
30、f TC 278 WG3 towards that goal. It should form an input to the preparation of a Technical Specification when resources become available for that work to take place. Passenger information facilities which provide all the useful information needed for visually unimpaired passengers during a journey (a
31、rrival and departure time, waiting time, changing stop/station, terminus or line number and destination of the vehicle which is actually at the stop, etc.) should also make this information available to VIPs in a suitable form. However, it should be recognised that Visually Impaired People (VIP) wil
32、l require some device to effect communication with fixed and mobile elements of the public transport system (stops, buses, trams etc). The target is that unimpaired and impaired people should have the same level of information. Journey Planners, which provide the information system for self-reliant
33、passengers, were not included in the work for this Technical Report. “Design for all” should take into consideration visually impaired people (VIP) and their specific needs. For these people it is a question of conveying meaning through sounds, speech and touch, since auditory and tactile channels a
34、re often their only means of gaining information. Particular concerns of VIP are: Accessibility: To have easy access to, and to be able to visit, familiar and unfamiliar places by themselves; Relevance: To be able to locate themselves (know precisely where they are) in the environment and to discove
35、r nearby stops, stop names, available lines, their next journeys with an indication of departure time and arrival time, etc.; Reliability: To be able accurately to reflect the current situation so that their mental “picture” matches with reality; Safety and security: To be able to avoid falls and co
36、llisions (safety during boarding and alighting is a special concern), as well as feeling secure in taking a certain path. For VIP, entering an unfamiliar environment or making a new journey is especially difficult. It is important to recognise that improved information systems will not solve all of
37、the challenges and it is important also to make plans for assistance and support services. Standards for best practice within such services may also be helpful. Modern electronic technologies can provide VIP with better information. Services for VIPs, whenever possible, should be an additional or sp
38、ecialised form of MMI (Man Machine Interface) from services which are also available for unimpaired travellers. It will be necessary to be clear which aspects are included in each existing standard or Technical Specification and which are not: The first issue to consider is which end-to-end sequence
39、 of technologies will have to be used to deliver such systems, including information about existing systems, devices, standards and Technical PD CEN/TR 16427:2013CEN/TR 16427:2013 (E) 6 Specifications. The following classification of devices, together with their communication characteristics, are su
40、ggested as the basis for a Technical Specification. Different classes of end-user devices offer different levels of services. Current technologies offer many possible solutions with different levels of ease of use. Three different classes of devices can be considered: 1) One way communication device
41、: The VIP is equipped with a simple command transmitter with a small and ergonomic embedded tactile keypad. The command receiver connects either to the on-vehicle device (e.g. vehicle controller, which incorporates the necessary passenger information), or to an infrastructure controller, to get an a
42、ppropriate announcement, typically in the local language, or to trigger some other action. 2) Two way communication device with integrated text to speech: The device is equipped with a small and ergonomic tactile keypad, usable by left and right handed people, and equipped to offer an acknowledgemen
43、t signal (vibration, tone within a given time, etc.) and with a small loudspeaker and/or is able to connect to ear-phones. The audible information is output by the personal device using text to speech (TTS). The device receives the information as structured data (for example XML). The keywords (for
44、example stop, direction, etc) are output in the users mother tongue whilst the data (for example stop names) are received as text in the local language and output (not translated) by the device in the local language. This system should be able to import the trip information from a travel information
45、 system, so that the user gets appropriate current information on request during a journey. 3) More sophisticated systems which use standard devices such as smart phones. Such devices should be equipped with a special MMI for VIP: The keypad shall be tactile, usable for left and right handed people
46、and equipped to offer an acknowledgement signal. (Vibration, tone within a given time, etc.) This device should be able to communicate with a centralised travel information system to make an online rerouting in case of problems arising during the trip. It also should be possible to get travel inform
47、ation from the users current position to a personally-defined destination (address and/or stop/station). It should be able to provide absolute or relative positioning, for instance GPS (when far away from a stop and outside) and audible or other indoor navigation functions near the public transport
48、stop points. A device of class b should also support the functionality of a device of class a, and devices of class c should also support the functionality of a device of classes a and b. The devices in class c may need to be considered in a subsequent part of a Technical Specification, following co
49、llaborative work with the International GDF Standards Group to allow the description of geographic paths (for guidance through the pedestrian network) which is expected to be included in the part 2 of the IFOPT Technical Specification. The devices should be able to communicate with a travel information system if the infrastructure has implemented interfaces an
