1、September 2007DEUTSCHE NORM English price group 14No part of this standard may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 35.240.15!$HB“137883
2、1www.din.deDDIN EN 1332-4Identification card systems Man-machine interface Part 4: Coding of user requirements for people with special needsEnglish version of DIN EN 1332-4:2007-09Identifikationskartensysteme Schnittstelle Mensch-Maschine Teil 4: Codierung von Benutzeranforderungen fr Personen mit b
3、esonderem BedarfEnglische Fassung DIN EN 1332-4:2007-09SupersedesDIN EN 1332-4:2000-01www.beuth.deDocument comprises 33 pages 11.07DIN EN 1332-4:2007-09 2 National foreword This standard has been prepared by Technical Committee CEN/TC 224 “Personal identification, electronic signature and cards and
4、their related systems and operations“ (Secretariat: AFNOR, France). The responsible German body involved in its preparation was the Normenausschuss Informationstechnik und Anwendungen (Information Technology and selected IT Applications Standards Committee), Technical Committee NA 043-01-17 AA Karte
5、n und persnliche Identifikation. DIN EN 1332-4:2007-09 is part of a series of standards, under the general title “Identification card systems Man-machine interface“. Machine readable cards facilitate the provision of a growing variety of services across Europe. The purpose of the EN 1332 series of s
6、tandards is to increase the accessibility of these services for the benefit of consumers. DIN EN 1332-4:2007-09 defines the data objects to be stored within an integrated circuit(s) card and exchanged in order to enable integrated circuit(s) card accepting terminals to identify specific user interfa
7、ce preferences. Amendments This standard differs from DIN EN 1332-4:2000-01 as follows: a) The number of tags has been increased from 17 to 42. b) The grouping of preferences has been reorganised to make it more intuitive. c) Notes have been added to draw attention to possible incompatible tag setti
8、ngs. Previous editions DIN EN 1332-4: 2000-01 EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 1332-4 June 2007 ICS 35.040; 35.240.15 Supersedes EN 1332-4:1999 English Version Identification card systems - Man-machine interface - Part 4: Coding of user requirements for people with special needs
9、Systmes de cartes didentification - Interface homme-machine - Partie 4: Codage des prescriptions utilisateur pour les personnes ayant des besoins spcifiques Identifikationskartensysteme - Schnittstelle Mensch-Maschine - Teil 4: Codierung von Benutzeranforderungen fr Personen mit besonderem Bedarf Th
10、is European Standard was approved by CEN on 16 May 2007. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical reference
11、s concerning such national standards may be obtained on application to the CEN Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into
12、 its own language and notified to the CEN Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
13、Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: rue de Stassart, 36 B-1050 Brussels
14、 2007 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 1332-4:2007: EEN 1332-4:2007 (E) 2 Contents Page Foreword4 Introduction .5 1 Scope 6 2 Normative references 6 3 Terms and definitions .6 4 Abbreviations.7 5 User interface data
15、objects.7 5.1 General remarks.7 5.2 Principles8 5.3 Data object structure and byte settings 8 5.3.1 Data object structure.8 5.3.2 Structure of the tag8 5.3.3 Structure of the length 9 5.4 Coding of user requirements9 5.4.1 Symbols 9 5.4.2 Character size 10 5.4.3 Screen colour.10 5.4.4 Colour avoidan
16、ce.11 5.4.5 Position of screen11 5.4.6 Speech output12 5.4.7 Sound amplification.12 5.4.8 High frequency amplification .12 5.4.9 Low frequency amplification 13 5.4.10 Input requirements 13 5.4.11 Keyboard characteristics14 5.4.12 SMS communication .14 5.4.13 Non-keyboard input requirements.14 5.4.14
17、 Touch screen15 5.4.15 Position of input device 15 5.4.16 Time-outs15 5.4.17 Language 16 5.4.18 Interface complexity level .16 5.4.19 Screen reader.16 5.4.20 Links17 5.4.21 Speech rate.17 5.4.22 Screen enhancement software.17 5.4.23 Font .18 5.4.24 Icons18 5.4.25 Pointer buttons 19 5.4.26 Pointer ch
18、aracteristics 20 5.4.27 On-screen keyboard 20 5.4.28 Numeric, time and date presentation.21 5.4.29 ALT text.21 5.4.30 Speech output of non-alphanumeric characters21 5.4.31 Braille display.22 5.4.32 Captions (subtitles) .22 5.4.33 Audio description 23 5.4.34 Clean audio.23 5.4.35 Menu selection mode
19、24 EN 1332-4:2007 (E) 3 5.4.36 Scrolling mode.24 5.4.37 Animation .24 5.4.38 Biometric characteristics25 5.4.39 Visible output of audible prompts .25 5.4.40 Duration of a visible signal indicating audible output.26 5.4.41 Pre-stored message 26 5.4.42 Variable message 27 5.4.43 Application specific r
20、equirements.27 6 Conformance .27 6.1 General .27 6.2 Claims of conformance.27 7 Labelling and packaging.27 Annex A (normative) Summary of tags and meanings .28 Annex B (normative) Maintenance of user requirements data objects.29 Annex C (normative) Application for a new data object identifier.30 Bib
21、liography31 EN 1332-4:2007 (E) 4 Foreword This document (EN 1332-4:2007) has been prepared by Technical Committee CEN/TC 224 “Personal identification, electronic signature and cards and their related systems and operations”, the secretariat of which is held by AFNOR. This European Standard shall be
22、given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by December 2007, and conflicting national standards shall be withdrawn at the latest by December 2007. This document supersedes EN 1332-4:1999. This document is a major revision of t
23、he previous version EN 1332-4:1999. The number of tags has been increased from 17 to 42. The grouping of preferences has been reorganised to make it more intuitive and notes have been added to draw attention to possible incompatible tag settings. This European Standard is one of a series of standard
24、s, under the general title “Identification card systems - Man-machine interface“ and the different parts are the following: Part 1 : Design principles for the user interface Part 2 : Dimensions and location of a tactile identifier for ID-1 cards Part 3 : Key-pads Part 4 : Coding of user requirements
25、 for people with special needs Part 5 : Raised tactile symbols for differentiation of application on ID-1 cards In addition there is a Technical Specification on Guidance on Design for Accessible Card Activated Devices. According to the CEN/CENELEC Internal Regulations, the national standards organi
26、zations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Rom
27、ania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EN 1332-4:2007 (E) 5 Introduction Machine readable cards facilitate the provision of a growing variety of services across Europe. The purpose of EN 1332 is to increase the accessibility of these services for the benefit of cons
28、umers. This will be achieved by facilitating the inter-sector and cross-border interpretability of machine readable cards and to do so with the maximum possible degree of user-friendliness. EN 1332 addresses the needs of all users, including people with special needs, for example the aged, minors, t
29、he disabled, the visually impaired, those with learning difficulties, first time users, those not conversant with the local language. EN 1332 specifies: a) design principles for the user interface (including symbols) to be incorporated into design of card operated equipment, but not the machine oper
30、ations associated with the selection and delivery of goods or services; b) tactile identifier to be incorporated into the design of machine readable cards; c) standard layout for the keypads of card operated equipment; d) coding of user requirements for people with special needs; e) tactile markings
31、 for differentiating cards by application. The contents of EN 1332 are generically based, not sector specific, and cover card operated equipment. It is recognised that the equipment can also be operated by other means, such as the insertion of notes and coins, but the scope of this standard has been
32、, as indicated, narrowly defined. The objective of establishing a standard on the coding of user requirements for people with special needs is to enable cardholders, in particular elderly and disabled people, to make better use of cardholder operated equipment accepting integrated circuit(s) cards (
33、e.g. cash dispenser, ticket machine, vending machine), which is becoming more and more widespread in Europe. This also enables service providers to ensure that their equipment, and the services provided, can be made responsive to individual cardholder requirements. Current standards for some specifi
34、c industry sectors, for example finance or healthcare, which include handling of sensitive information may not include user preference data. If issuers of cards in these sectors whish to make use of the tags specified in EN 1332-4 they should consider placing this information on the card in a separa
35、te dataset or in separate media. EN 1332-4:2007 (E) 6 1 Scope This European Standard defines the data objects to be stored within an integrated circuit(s) card and exchanged in order to enable integrated circuit(s) card accepting terminals to identify specific user interface preferences. The prefere
36、nce information may be used by terminals to configure appropriate methods of communicating with the user during a transaction process. The European Standard also specifies a mechanism for the retrieval of the user preference information from an integrated circuit(s) card and for the combination of d
37、ata objects to form particular user profiles, through the assignment of unique tags. Formats and detailed definitions of single data objects are specified, however, the exact method of storage of data within the integrated circuit(s) card is outside the scope of this European Standard. This European
38、 Standard is applicable to the scenario where the cardholder operates the card accepting equipment (e.g. a cash dispenser, ticket machine, vending machine) and to integrated circuit(s) cards conforming to ISO/IEC 7816-4 and ISO/IEC 7816-6 and personalised to the individual cardholder. 2 Normative re
39、ferences The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 639 (all parts), Codes for the repre
40、sentation of names of languages ISO/IEC 7816-4:2005, Identification cards - Integrated circuit cards - Part 4: Organization, security and commands for interchange ISO/IEC 7816-6:2004, Identification cards - Integrated circuit cards - Part 6: Interindustry data elements for interchange ISO/IEC 8825-1
41、:2002, Information technology - ASN.1 encoding rules: Specification of Basic Encoding Rules (BER), Canonical Encoding Rules (CER) and Distinguished Encoding Rules (DER) 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1 data element ISO/IEC 7816
42、-4:2005 3.2 data object ISO/IEC 7816-4:2005 3.3 primitive/constructed data objects ISO/IEC 8825-1:2002 EN 1332-4:2007 (E) 7 3.4 Template ISO/IEC 7816-6:2004 4 Abbreviations ASN.1 Abstract Syntax Notation One b8.b1 Bits one to eight of a byte (Isb) BCD Binary Coded Decimal ls Least significant byte m
43、s Most significant byte PIN Personal Identification Number TLV Tag, length, value. 5 User interface data objects 5.1 General remarks Information shall only be stored on a card with the consent of the user. The interface device shall not retain the data elements or objects stored on the card. If a se
44、parate updating process exists it may retain a copy of the preference information in a database. This database shall conform to relevant data protection legislation. For each data object, the following descriptors may be present: purpose (a short description of the use of the given data object); for
45、mat (giving the size of the data object and possibly a symbolic format used to describe the content); content (the exact definition for the coding of the data object); remarks (other information). Absence of a data object in the card indicates that no special requirements apply in the area concerned
46、. Subclause 5.4 uses private tags in accordance with the registered Cardholder Included Requirements tag specified in ISO/IEC 7816-3 and ISO/IEC 7816-6. The defined data objects that may be present within an integrated circuit(s) card indicate user interface preferences. Presentation of the precise
47、combination of users preferences specified in the data objects encoded on the card is dependent on the terminals capability to support the options. For example presentation may require the presence of a colour display or a loudspeaker. The ISO registered tag for Cardholder Requirements Included Feat
48、ures is 7F22. EN 1332-4:2007 (E) 8 5.2 Principles The following principles apply to the identification of user preference data objects within this standard: data element is generally presented in the value field of a data object; data object is the concatenation of the following string of bytes: man
49、datory tag field, referred to as a tag; mandatory length field indicating the number of bytes of the value field; conditional value field of L bytes (when L is not equal to 00). 5.3 Data object structure and byte settings 5.3.1 Data object structure The following data object structures conforming to ISO/IEC 7816-4 are supported: primitive data object T L V where T = Tag, L = Length, V = Value constructed data object T L T1L1V1T2L2V2. TnLnVnT = Tag of constructed data object L = Length of the string (template) T1to VnT1= Ta
