1、November 2011 Translation by DIN-Sprachendienst.English price group 13No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).I
2、CS 03.080.10; 91.040.01!$vT,“1834909www.din.deDDIN EN 15331Criteria for design, management and control of maintenance servicesfor buildingsEnglish translation of DIN EN 15331:2011-11Kriterien fr Entwicklung, Leitung und berwachung von Instandhaltungsdienstleistungenvon GebudenEnglische bersetzung vo
3、n DIN EN 15331:2011-11Critres pour la conception, la gestion et le contrle des services de maintenance dansles constructionsTraduction anglaise de DIN EN 15331:2011-11SupersedesDIN CEN/TS 15331:2006-02www.beuth.deIn case of doubt, the German-language original shall be considered authoritative.Docume
4、nt comprises 26 pages11.11 DIN EN 15331:2011-11 2 A comma is used as the decimal marker. National foreword This standard has been prepared by Technical Committee CEN/TC 319 “Maintenance” (Secretariat: UNI, Italy). The responsible German body involved in its preparation was the Normenausschuss Techni
5、sche Grundlagen (Fundamentals in Technology Standards Committee), Working Committee 152-06-07 AA Instandhaltung. This standard supersedes DIN CEN/TS 15331:2006-02. Amendments This standard differs from DIN CEN/TS 15331:2006-02 as follows: a) further terms and definitions have been included; b) Annex
6、 C “Outline of the Reliability Centred Maintenance method” has been added; c) the standard has been editorially revised. Previous editions DIN CEN/TS 15331: 2006-02 EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 15331 August 2011 ICS 03.080.10; 91.040.01 Supersedes CEN/TS 15331:2005English Ver
7、sion Criteria for design, management and control of maintenance services for buildings Critres pour la conception, la gestion et le contrle des services de maintenance dans les constructions Kriterien fr Entwicklung, Leitung und berwachung von Instandhaltungsdienstleistungen von Gebuden This Europea
8、n Standard was approved by CEN on 8 July 2011. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerni
9、ng such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into i
10、ts own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,
11、 Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B
12、-1000 Brussels 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 15331:2011: EEN 15331:2011 (E) 2 Contents Page Foreword 3Introduction .41 Scope 52 Normative references 53 Terms and definitions .54 Basic data and requirements 84
13、.1 General 84.1.1 Introduction 84.1.2 Preliminary data collection .84.1.3 Specific collection of information 94.2 Diagnostic methods and instruments for maintenance 95 Building and maintenance strategy 115.1 General . 115.2 Building strategy. 115.3 Maintenance policy . 115.4 Maintenance strategies/m
14、aintenance types 125.4.1 Corrective maintenance . 125.4.2 Preventive maintenance . 126 Maintenance plan 136.1 General . 136.2 Preparation of the plan . 146.3 Budgeting 147 Information systems . 147.1 General . 147.2 Maintenance information system 147.3 General characteristics 157.4 Functions . 158 O
15、perational management of maintenance services . 178.1 General . 178.2 Financial resources 178.3 Human resources 178.4 Material 178.5 Support equipment and inspection 188.6 Programs and schedules . 189 Monitoring . 199.1 Technical monitoring . 199.2 Financial monitoring 199.3 Performance monitoring 2
16、010 Feedback data . 20Annex A (informative) Building classification as per Eurostat “Classification of Types of Construction“ (CC) (1996) 21Annex B (informative) Example of the formulation and inclusion into budget of a maintenance plan . 22Annex C (informative) Outline of the Reliability Centred Ma
17、intenance method 23Bibliography . 24DIN EN 15331:2011-11 EN 15331:2011 (E) 3 Foreword This document (EN 15331:2011) has been prepared by Technical Committee CEN/TC 319 “Maintenance”, the secretariat of which is held by UNI. This European Standard shall be given the status of a national standard, eit
18、her by publication of an identical text or by endorsement, at the latest by February 2012, and conflicting national standards shall be withdrawn at the latest by February 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN a
19、nd/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document supersedes CEN/TS 15331:2005. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Aus
20、tria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.
21、 DIN EN 15331:2011-11 EN 15331:2011 (E) 4 Introduction A building presents a challenging set of maintenance related requirements which, although not unique, are not often found together: the need to maintain property value of the building over time; the possibility that the property may undergo a si
22、gnificant change in its intended use during its service life; the number of persons responsible for maintenance and the different type of responsibility (owner, administrator, tenant, users,.); its long service life (decades). Under these conditions, it is difficult to predict with any degree of pre
23、cision the service life of each component. Budgeting for maintenance, and specifically the scheduling of maintenance interventions, requires the availability and the analysis of feedback data obtained from maintenance activities. The purpose of building maintenance is to ensure utilisation of the as
24、set by maintaining its value (see 3.3) and initial performance within acceptable limits for its whole service life, as well as promoting technical and regulatory modifications to initial or new technical requirements as selected by the operator or demanded by law. To achieve this goal, the definitio
25、n of general criteria to collect data that is essential for maintenance activities and the use of suitable information systems may be used to develop database and management tools to improve the profitability of buildings. DIN EN 15331:2011-11 EN 15331:2011 (E) 5 1 Scope This European Standard speci
26、fies the criteria and the general methods that can be used in the planning, management and control of maintenance in buildings and their surrounding area according to the applicable legal requirements, objectives of the owners and users and the required quality of maintenance. This European Standard
27、 applies to the maintenance management of buildings. For informative purposes, a possible classification of buildings is given in Annex A. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited ap
28、plies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 13306:2010, Maintenance Maintenance terminology EN 13460:2009, Maintenance Documents for maintenance ISO 6707-1:2004, Building and civil engineering Vocabulary Part 1: General terms 3
29、Terms and definitions For the purposes of this document, the terms and definitions given in EN 13306:2010, EN 13460:2009, ISO 6707-1:2004 and the following apply. 3.1 building construction works that have the provision of shelter for its occupants or contents as one of its main purposes; usually par
30、tially or totally enclosed and designed to stand permanently in one place ISO 6707-1:2004 NOTE Including envelope, structural and non structural elements, finishing, fitments, equipment and installations and external works. 3.1.1 maintenance of buildings combination of all technical, administrative
31、and managerial actions during the lifecycle of a building (or a part of it), intended to retain it, or restore it to, a state in which it can perform the required function 3.2 item part, component, device, subsystem, functional unit, equipment or system that can be individually described and conside
32、red NOTE A number of items e.g. a population of items or a sample, may itself be considered as an item. EN 13306:2010, see 3.1 3.2.1 system set of interrelated items considered as a whole for a defined purpose, separated from other items DIN EN 15331:2011-11 EN 15331:2011 (E) 6 3.2.2 subsystem syste
33、m that is part of a more complex system being considered 3.2.3 component construction element or functional grouping of several elements considered as part of a single system 3.3 property value minimum production cost for a building, inclusive of business profit, that assures the compliance with pre
34、determined requirements 3.4 diagnostic assessment activities aimed at acquiring knowledge of the status and operating conditions of the building and its component parts 3.5 mid and long term budgeting determination of the general extent of expenses in respect of pre-established objectives; also inte
35、nded to schedule interventions, and therefore costs and resources, evenly over time if possible 3.6 short term cost budgeting more specific quantification of expenses compared to the mid and long term budgeting of interventions for a given year, for the purpose of optimising the workload 3.7 correct
36、ive maintenance maintenance carried out after fault recognition and intended to put an item into a state in which it can perform a required function EN 13306:2010, see 7.6 3.8 preventive maintenance maintenance carried out at predetermined intervals or according to prescribed criteria and intended t
37、o reduce the probability of failure or the degradation of the functioning of an item EN 13306:2010, see 7.1 3.9 condition based maintenance preventive maintenance which includes a combination of condition monitoring and/or inspection and/or testing analysis and ensuring maintenance actions NOTE The
38、condition monitoring and/or inspection and/or testing may be scheduled, on request or continuous. EN 13306:2010, see 7.3 3.10 opportunity maintenance preventive maintenance performed in advance of the planned occurrence as a consequence of an unplanned activity which enables it to be performed at re
39、duced cost or with fewer resources 3.11 obsolescence factors external factors which lead to permanent transition from operability to non-functionality of the building DIN EN 15331:2011-11 EN 15331:2011 (E) 7 3.12 instructions for inspection technical instructions to perform inspection activities on
40、building in order to assess the compliance with specified requirement concerning the function performances of the building or of some selected sub-systems or components 3.13 inspection logbook collection of inspection records produced during inspection activities 3.14 operation manual technical inst
41、ructions to reach a proper item function performance according to its technical specifications and safety conditions EN 13460:2009, see 5.2 3.15 maintenance manual technical instructions intended to preserve an item in, or restore it to, a state in which it can perform a required function EN 13460:2
42、009, see 5.3 3.16 maintenance plan structured and documented set of tasks that include the activities, procedures, resources and the time scale required to carry out maintenance EN 13306:2010, see 2.5 3.17 asset register item basic information, related to technical, contractual, economic, administra
43、tive, location and operational aspects, necessary to define it within the company 3.18 down state state of an item characterized either by a fault, or by a possible inability to perform a required function during preventive maintenance NOTE 1 This state is related to availability performance. NOTE 2
44、 A down state is sometimes referred to as an internal disabled state. EN 13306:2010, see 6.7 NOTE 3 For buildings the down state, intended as inability to perform the required function, can be seen as a whole down state (complete impossibility to use the building) or a partial down state (the imposs
45、ibility to use the building is limited to a part of it). 3.19 maintenance concept interrelationship between the maintenance organization, the splitting of the building into sub-systems and components and the maintenance tasks to be applied for the maintenance of an item DIN EN 15331:2011-11 EN 15331
46、:2011 (E) 8 3.20 reliability centred maintenance method for establishing a scheduled preventive maintenance programme which will efficiently and effectively achieve the inherent reliability and safety levels of equipment and structure NOTE This definition is different from the definition given in EN
47、 60300-3-11. 4 Basic data and requirements 4.1 General 4.1.1 Introduction The information required to carry out maintenance should be available either for new constructions and restoration of buildings (maintenance plans issued for construction and updated with “as built documentation”); for existin
48、g buildings, if not available, this information should be progressively acquired in a systematic manner and controlled and filed appropriately, to be used for subsequent controls. Since the complete collection of information requires significant time and costs, the procedure shall be planned in adva
49、nce and the extent of the collection evaluated on a case-by-case basis. NOTE The information required should describe the assets as a whole and its adequacy with respect to usability and value. The Asset Register (see 3.17) could also be used to collect the required information. 4.1.2 Preliminary data collection During preliminary data collection the property to be maintained is to be identified and quantified; the data shall include all documents avai
