1、October 2014 Translation by DIN-Sprachendienst.English price group 15No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).IC
2、S 03.080.10; 03.100.30!%;.“2249411www.din.deDDIN EN 15628Maintenance Qualification of maintenance personnel;English version EN 15628:2014,English translation of DIN EN 15628:2014-10Instandhaltung Qualifikation des Instandhaltungspersonals;Englische Fassung EN 15628:2014,Englische bersetzung von DIN
3、EN 15628:2014-10Maintenance Qualification du personnel de la maintenance;Version anglaise EN 15628:2014,Traduction anglaise de DIN EN 15628:2014-10www.beuth.deIn case of doubt, the German-language original shall be considered authoritative.Document comprises 34 pages 09.14 DIN EN 15628:2014-10 2 A c
4、omma is used as the decimal marker. National foreword This document (EN 15628:2014) has been prepared by Technical Committee CEN/TC 319 “Maintenance” (Secretariat: UNI, Italy). The responsible German body involved in its preparation was the DIN-Normenausschuss Technische Grundlagen (DIN Standards Co
5、mmittee Fundamentals in Technology), Working Committee NA 152-06-07 AA Instandhaltung. EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 15628 August 2014 ICS 03.080.10; 03.100.30 Supersedes CEN/TR 15628:2007English Version Maintenance - Qualification of maintenance personnel Maintenance - Qualif
6、ication du personnel de la maintenance Instandhaltung - Qualifikation des InstandhaltungspersonalsThis European Standard was approved by CEN on 18 July 2014. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the
7、 status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, Frenc
8、h, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria,
9、Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey a
10、nd United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2014 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref.
11、No. EN 15628:2014 EEN 15628:2014 (E) 2 Contents Page Foreword 3 Introduction .4 1 Scope 5 2 Normative references 5 3 Terms and definitions .5 4 Competences .6 4.1 Competences of a Maintenance Technician Specialist .6 4.2 Competences of a Maintenance Supervisor and Maintenance Engineer 7 4.3 Competen
12、ces of a Maintenance Manager .8 5 Required minimum skills and essential knowledge (profile) 8 5.1 Required minimum skills and essential knowledge for a Maintenance Technician Specialist 8 5.2 Required minimum skills and essential knowledge for a Maintenance Supervisor/Engineer . 12 5.3 Required mini
13、mum skills and essential knowledge for a Maintenance Manager 18 6 Essential requirements and experience . 24 6.1 Maintenance Technician Specialist 24 6.2 Maintenance Supervisor and/or a Maintenance Engineer 24 6.3 Maintenance Manager 24 Annex A (informative) Example of a Maintenance Technician Speci
14、alist tasks 26 A.1 Economics . 26 A.2 Customers . 26 A.3 Processes 26 A.4 Staff 26 A.5 External partners 26 Annex B (informative) Example of a Maintenance Supervisor/Engineer tasks . 27 B.1 Economics . 27 B.2 Customers . 27 B.3 Processes 27 B.4 Staff 28 B.5 External partners 29 Annex C (informative)
15、 Example of a Maintenance Manager tasks 30 C.1 Economics . 30 C.2 Customers . 30 C.3 Processes 30 C.4 Staff 31 C.5 External partners 31 Bibliography . 32 DINEN 15628:2014-10EN 15628:2014(E)3 Foreword This document (EN 15628:2014) has been prepared by Technical Committee CEN/TC 319 “Maintenance”, the
16、 secretariat of which is held by UNI. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by February 2015, and conflicting national standards shall be withdrawn at the latest by February 2015. Attention
17、 is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document supersedes CEN/TR 15628:2007. This document includes the following significant te
18、chnical changes with respect to CEN/TR 15628:2007: substantial improvement; revision of the structure to orient the document to the tasks rather than to the knowledge; full consideration of the recommendation included in the European Qualification Framework (Recommendation of the European Parliament
19、 and of the Council of 23 April 2008 on the establishment of the European Qualifications Framework for lifelong learning) 4. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belg
20、ium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switze
21、rland, Turkey and the United Kingdom. DIN EN 15628:2014-10 EN 15628:2014(E)4 Introduction Due to the growing extent and the increasing complexity of maintenance in the European industry, very diverse occupational profiles have evolved for maintenance personnel in the different member states. This Eu
22、ropean Standard specifies requirements such as competences, essential knowledge as well as basic and target qualifications. These requirements are recommended to obtain a specific qualification and to ensure highly qualified professional personnel at the different functions and/or positions in maint
23、enance. DIN EN 15628:2014-10 EN 15628:2014 (E) 5 1 Scope This European Standard specifies the qualification of the personnel with regard to the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems. In this European Standard, maintenance of plants an
24、d buildings is included in terms of technical aspects of services. This European Standard guides to define the knowledge, skills and competencies required for the qualification of maintenance personnel. This European Standard covers the following professional persons in the maintenance organization:
25、 Maintenance Technician Specialist; Maintenance Supervisor and Maintenance Engineer; Maintenance Manager (Responsible of Maintenance Function or Service). This European Standard does not specify the verification criteria nor the specialized training of the personnel, which is related to the specific
26、 commodity sector. NOTE Specialization and profession are the subject of the training carried out in the relevant sector. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references,
27、only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 13306:2010, Maintenance Maintenance terminology EN ISO 9000:2005, Quality management systems Fundamentals and vocabulary (ISO 9000:2005) EN ISO 14001:2004, Env
28、ironmental management systems Requirements with guidance for use (ISO 14001:2004) IEC 60050-191:19901), International Electrotechnical Vocabulary Chapter 191: Dependability and quality of service 3 Terms and definitions For the purposes of this document, the terms and definitions given in EN 13306:2
29、010, EN ISO 9000:2005, EN ISO 14001:2004 and IEC 60050-191:1990, and the following apply. 3.1 competence proven ability to use knowledge, skills and personal, social and/or methodological abilities, in work or study situations and in professional and personal development 1) IEC 60050-191:1990 is imp
30、acted by the stand-alone amendments IEC 60050-191:1990-am1:1999 and IEC 60050-191:1990-am1:2002. DIN EN 15628:2014-10 EN 15628:2014(E)6 Note 1 to entry: Competence is described in terms of responsibility and autonomy. SOURCE: EU Recommendation 2008/C 111/01 4, Annex A, (i), modified The present Note
31、 1 to entry was a sentence that completed the original definition. 3.2 knowledge outcome of the assimilation of information through learning Note 1 to entry: Knowledge is the body of facts, principles, theories and practices that is related to a field of work or study. SOURCE: EU Recommendation 2008
32、/C 111/01 4, Annex A, (g), modified The present Note 1 to entry was a sentence that completed the original definition. 3.3 level of qualification classification of qualifications according to different professional persons: Maintenance Technician Specialist, Maintenance Supervisor and/or Maintenance
33、 Engineer, Maintenance Manager (Responsible for Maintenance Function or Service) 3.4 procedure document and instructions which indicate standardized practices, operational instructions and technical rules referred to the involved competence 3.5 qualification formal outcome of an assessment and valid
34、ation process which is obtained when a competent body determines that an individual has achieved learning outcomes to given standards SOURCE: EU Recommendation 2008/C 111/01 4, Annex A, (a) Note 1 to entry: The types of qualification, subject of this European Standard and outlined below, are consist
35、ent with the European Qualifications Framework for lifelong learning (EQF) 4. Specifically, the maintenance personnel has adequate competences, skills and knowledge to operate safely, properly, effectively and efficiently, as described in Clause 4. 3.6 skills ability to apply knowledge and use know-
36、how to complete tasks and solve problems Note 1 to entry: Skills are described as cognitive (involving the use of logical, intuitive and creative thinking) or practical (involving manual dexterity and the use of methods, materials, tools and instruments). SOURCE: EU Recommendation 2008/C 111/01 4, A
37、nnex A, (h), modified The present Note 1 to entry was a sentence that completed the original definition. 4 Competences NOTE The competences are not listed in a prioritized importance. 4.1 Competences of a Maintenance Technician Specialist Based on the maintenance objectives, the competences of the m
38、aintenance technician specialist consists in the independent execution of maintenance tasks, including the following key competences: DIN EN 15628:2014-10 EN 15628:2014 (E) 7 A.1: to perform or ensure the safe execution of the maintenance plans according to business strategies; A.2: to act promptly
39、in case of failure or malfunction, ensuring the effectiveness of the restoration; A.3: to perform or ensure the proper execution according to rules and procedures relating to safety, health and environmental protection; A.4: to ensure the availability of materials, tools and equipment necessary for
40、the execution of maintenance tasks; A.5: to coordinate and / or supervise on-site maintenance tasks; A.6: to ensure the quality of the maintenance tasks; A.7: to use and ensure the use of the ICT (Information and communication technology) systems. The professional person ensures compliance with the
41、relevant laws, ordinances, directives, operational instructions and the commonly accepted good practices. An example of a Maintenance Technician Specialist tasks can be found in Annex A, stipulated by the respective member states. NOTE Tentatively, this professional person can refer to the EQF level
42、s 4 or 5. 4.2 Competences of a Maintenance Supervisor and Maintenance Engineer With the Maintenance Supervisor or Maintenance Engineer there are specific roles which can be executed exclusively or in a joint responsibility. The Maintenance Supervisor or Maintenance Engineer coordinates the maintenan
43、ce tasks according to the annual budget, related maintenance plans and unplanned maintenance tasks. Furthermore, the Maintenance Supervisor or Maintenance Engineer contributes to ensure the required plant availability/plant performance (measured by key performance indicators), based on the companys
44、or departments technical objectives of availability and quality, including the following key competences: B.1: to ensure the implementation of maintenance strategies and policies; B.2: to plan the maintenance tasks within his area of responsibility, defining and organizing the necessary resources; B
45、.3: to organize, manage and develop the maintenance resources: personnel, materials and equipment; B.4: to ensure compliance with regulations and procedures related to safety, health and environment; B.5: to ensure technical and economic efficiency and effectiveness of maintenance tasks based on cur
46、rent state of technology; B.6: to participate in the technical aspects of contracts and procurement process and manage the performance of the contractors; B.7: to communicate to all necessary partners such as staff, contractors, customers and suppliers. The Maintenance Engineer works with or support
47、s the Maintenance Manager on the definition of maintenance plans and the identification of the required resources for the execution, the control and the analysis of budget variances. Furthermore, the Maintenance Engineer recommends improvement projects related to availability, reliability, maintaina
48、bility and safety of assets, including the following key competences. DIN EN 15628:2014-10 EN 15628:2014 (E) 8 B.8: to use their technical/engineering knowledge and the organizational tools to improve maintenance tasks and plant efficiency in terms of availability and reliability; B.9: to fulfil organizational and economical obligations in the field of his undertaken tasks. Both professionals ensure compliance with the relevant laws, ordinances, directives, operational instructi
