1、May 2013 Translation by DIN-Sprachendienst.English price group 9No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 01.
2、040.03; 03.080.20!%$*m“2010774www.din.deDDIN EN 16311Engineering services Terminology to describe engineering services for industrial products;English version EN 16311:2013,English translation of DIN EN 16311:2013-05Ingenieurdienstleistungen Terminologie zur Beschreibung von Ingenieurdienstleistunge
3、n fr industrielle Produkte;Englische Fassung EN 16311:2013,Englische bersetzung von DIN EN 16311:2013-05Services dingnierie Terminologie destine dcrire les services dingnierie pour les produits industriels;Version anglaise EN 16311:2013,Traduction anglaise de DIN EN 16311:2013-05www.beuth.deDocument
4、 comprises 14 pagesIn case of doubt, the German-language original shall be considered authoritative.04.13DIN EN 16311:2013-05 2 A comma is used as the decimal marker. National foreword This document (EN 16311:2013) has been prepared by Technical Committee CEN/TC 395 “Engineering consultancy services
5、” (Secretariat: AFNOR, France). The responsible German body involved in its preparation was the Normenausschuss Dienstleistungen (Services Standards Committee), Working Committee NA 159-01-12 GA Gemeinschaftsarbeitsausschuss NADL/NABau: Dienstleistungen im Ingenieurwesen. The European Standards refe
6、rred to in this document have been published as DIN EN Standards with the same number. The DIN Standards corresponding to the International Standards referred to in this document are as follows: ISO 10007:2003 DIN ISO 10007:2004-12 National Annex NA (informative) Bibliography DIN EN ISO 9000, Qualit
7、y management systems Fundamentals and vocabulary DIN EN ISO 14021, Environmental labels and declarations Self-declared environmental claims (Type II environmental labelling) DIN EN ISO 14040, Environmental management Life cycle assessment - Principles and framework DIN ISO 10007:2004-12, Quality man
8、agement systems Guidelines for configuration management EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16311 February 2013 ICS 01.040.03; 03.080.20 English Version Engineering services - Terminology to describe engineering services for industrial products Services dingnierie - Terminologie des
9、tine dcrire les services dingnierie pour les produits industriels Ingenieurdienstleistungen - Terminologie zur Beschreibung von Ingenieurdienstleistungen fr industrielle Produkte This European Standard was approved by CEN on 7 December 2012. CEN members are bound to comply with the CEN/CENELEC Inter
10、nal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any
11、CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official ver
12、sions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
13、 Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2013 CEN All rights of exploitation in any
14、form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16311:2013: EEN 16311:2013 (E) 2 Contents Page Foreword . 3 Introduction 4 1 Scope 5 2 Terms and definitions 5 Annex A (informative) Stages in the life cycle of an industrial product 7 Bibliography 12 DIN EN 16311:2013-05
15、 EN 16311:2013 (E) 3 Foreword This document (EN 16311:2013) has been prepared by Technical Committee CEN/TC 395 “Engineering consultancy services”, the secretariat of which is held by AFNOR. This European Standard shall be given the status of a national standard, either by publication of an identica
16、l text or by endorsement, at the latest by August 2013, and conflicting national standards shall be withdrawn at the latest by August 2013. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held respo
17、nsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finla
18、nd, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. DIN EN 16311:2013-05 EN 16311:201
19、3 (E) 4 Introduction Reference vocabulary intends to facilitate the dialogue between partners of different countries or specialities. It cannot be considered as a reference list of tasks to be carried out, which depend on contexts that may differ in different European countries and sectors (legislat
20、ion, regulation insurances.). The terms that are incorporated in the glossary are in line with those developed by CEN/TC 395 for other industries in particular in the standard EN 16310 “Engineering services Terminology to describe engineering services for buildings, infrastructure and industrial fac
21、ilities“. Each project is managed through a series of stages and therefore staging is important for the management of engineering services. However, the standard stages in projects and related national plans of work of engineering service providers differ from country to country and may also be subj
22、ect to differences in legislation. For this reason, it is not the intention of this standard to harmonise national or private plans of work. However, in cross border operations and co-operations, it is important that all parties concerned have a common view on the actual staging and the engineering
23、activities that take place within each stage. To facilitate this, some information about the stages in the life cycle of an industrial product is given in Annex A. This annex may offer a common reference framework to which end users and engineering service providers can map their project-specific sc
24、ope of work in cross border projects, specifying what is included and explicitly excluded in their contracts. DIN EN 16311:2013-05 EN 16311:2013 (E) 5 1 Scope This European Standard contains a glossary of terms, which can contribute to the conditions for free competition and a level playing field fo
25、r engineering services providers in Europe in regard to industrial products. This European Standard deals with the intellectual services necessary to transform needs into practical solutions from their conception, through realisation to operation and during the life cycle of a working product such a
26、s buildings, industrial products etc. The terminology aims at facilitating the cooperation between partners in the field of Engineering Services (ES). Its structure is based on stages in the life cycle of an industrial product. It is not a description of the contents of the tasks to be executed, nei
27、ther on their scheduling, nor on the actors concerned who depend on the national context, the clients, type and importance of the product and its environment. The major terms are defined covering the lifecycle of industrial products. These terms are applicable to all sectors, for example: aerospace,
28、 automotive, capital equipment. 2 Terms and definitions For the purposes of this document, the following terms and definitions apply. 2.1 engineering intellectual activities necessary to define, design, produce, sustain and recycle a product, a process or a building 2.2 engineering services intellec
29、tual tasks provided during one or all stages of the life cycle of the product, a process or a built asset by specialised (or trained) professionals 2.3 contract legally binding agreement specifying the services and conditions between all parties 2.4 life cycle all stages in the life span of a built
30、asset or product 2.5 stage period within the life cycle of an entity that relates to the state of its initiation, design, implementation, operation, and end of life 2.6 project management application of methods, tools, techniques and competencies to a project SOURCE: ISO/FDIS 21500:2012, 3.3 DIN EN
31、16311:2013-05 EN 16311:2013 (E) 6 2.7 configuration management coordinated activities to direct and control configuration SOURCE: ISO 10007:2003, 3.6 2.8 quality assurance all activities focused on providing confidence that quality requirements will be fulfilled 2.9 product any goods or service SOUR
32、CE: EN ISO 14021:2001, 3.1.11 DIN EN 16311:2013-05 EN 16311:2013 (E) 7 Annex A (informative) Stages in the life cycle of an industrial product A.1 General This annex describes the stages and sub-stages in the life cycle of an industrial product. The description is intended to be a reference framewor
33、k onto which end-users and engineering service providers can map their project-specific scopes of work in cross border projects, specifying what is explicitly included and mainly excluded in their contracts. It is emphasised that it is not intended to harmonise national plans of work of architects a
34、nd consulting engineers. The aim is just to provide a reference for tuning the contributions of participants from different countries in building projects in the EU. A stage is a period within the life cycle of an entity that relates to the state of its initiation, design, implementation, operation,
35、 and end of life. A.2 Staging The distinction of stages in the life cycle of a product is important for the management and assessment of engineering services. The main characteristics of the staging are listed below. Each (sub) stage has its own characteristic and represents a vital step in the life
36、 cycle of the industrial product. Each stage represents a specific state of the product asset. The client or owner decides on the transition from one stage to the other on the basis of an assessment of e.g. cost, organisational aspects, time, documentation, quality, risk and environmental impact. A
37、project may apply to one or more stages in the life cycle of the product. The sequence of some sub-stages within the main stages may vary from sector to sector and/or from country to country. DIN EN 16311:2013-05 EN 16311:2013 (E) 8 The functional stages in the life cycle of an industrial product ar
38、e shown in Figure A.1. The stages and sub-stages are further described in Table A.1. Figure A.1 Stages and sub stages in the life cycle of an industrial product DIN EN 16311:2013-05 EN 16311:2013 (E) 9 A.3 Stages and sub-stages Table A.1 gives information about how stages and sub-stages could be use
39、d. Table A.1 Stages and sub-stages in the life cycle of an industrial product (1 of 3) Stages and sub stages Definitions 1 Initiation Early stage within a project where the context of the potential product to be developed is identified and the requirements defined. 1.1 Requirements definition The pr
40、ocess of interrogating all stakeholders to confirm that all requirements of users, internal team members and others are understood. 1.2 Feasibility study Study to see if a concept is practical and can be developed into a useful working product or service at an acceptable cost and with minimised adve
41、rse environmental impact. 1.3 Project definition Statement that describes the requirements and restraints of the product design to those responsible for carrying out design. 2 Product and process design Stage where defined requirements are transformed into specified characteristics or into the speci
42、fication of a product, a process or a system agreed before its implementation. 2.1 Conceptual design To develop options and solutions to determine the main outline of the product, the process or the system. 2.2 Preliminary design Study leading to one or more general solutions, together with specific
43、ations. 2.3 Basic design Study examining in greater depth the preferred solution chosen, the estimation of its cost and realisation time which leads to a technical and acceptable specification. 2.4 Detailed design Study specifying the precise shape, dimensions and tolerances, selecting the materials
44、 and considering the manufacturing methods for every individual part of the product and all data required. 2.5 Design verification and validation Demonstrating that the design meets the functional and technical requirements. 2.6 Documentary synthesis Drawings, models, files etc. necessary to impleme
45、nt the design and operate the product throughout its life cycle. DIN EN 16311:2013-05 EN 16311:2013 (E) 10 Table A.1 Stages and sub stages in the life cycle of an industrial product (2 of 3) Stages and sub stages Definitions 3. Implementation The process of conversion of a design to a developed prod
46、uct including the development of manufacturing process, testing and preparation for production. 3.1 Manufacturing of tools or equipment All activities of manufacturing for the tools or equipment developed. (To buy equipments components, from purchase of equipments and/or components to the delivery o
47、n final production site.) 3.2 Facilities implementation Construction of building, infrastructure and utilities needed for production. 3.3 Implementation of the manufacturing process Installation of production and assembly lines. 3.4 Test and validation Rigorous methodology that allows conducting all
48、 tests to ensure the performance of the process and product. During this phase, the training of technical operating staff and maintenance is carried out. 3.5 Start of production The action of making or manufacturing from components or raw materials, or the process of being so manufactured. 4. Operat
49、ion The stage in which the product is being used, maintained, upgraded and repaired. 4.1 Product support All activities that are conducted in parallel during the production period e.g. maintenance, continuous improvement activities, process re-engineering and any activities associated with life extension. 4.2 Product upgrade New release of the product with enhancements, new functionality and sometimes a new design or release of a standard product for an alternative use. 4.3 Maintenance and repairs All activities which hav
