1、September 2015 Translation by DIN-Sprachendienst.English price group 8No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).I
2、CS 03.080.30!%F/“2351292www.din.deDDIN EN 16489-3Professional indoor UV exposure services Part 3: Requirements for the provision of services;English version EN 16489-3:2014,English translation of DIN EN 16489-3:2015-09Fachkundige Dienstleistungen in Sonnenstudios Teil 3: Anforderungen an die Bereits
3、tellung von Dienstleistungen;Englische Fassung EN 16489-3:2014,Englische bersetzung von DIN EN 16489-3:2015-09Services professionnels de bronzage en cabine Partie 3: Exigences relatives la prestation de services;Version anglaise EN 16489-3:2014,Traduction anglaise de DIN EN 16489-3:2015-09www.beuth.
4、deDocument comprises 12 pagesIn case of doubt, the German-language original shall be considered authoritative.08.15DIN EN 16489-3:2015-09 2 A comma is used as the decimal marker. National foreword This document (EN 16489-3:2014) has been prepared by Technical Committee CEN/TC 412 “Project Committee
5、Indoor sun exposure services” (Secretariat: ASI, Austria), The responsible German body involved in its preparation was the DIN-Normenausschuss Dienstleistungen (DIN Standards Committee Services), Working Committee NA 159-02-13 AA Dienstleistungen in Sonnenstudios. In Germany the training and qualifi
6、cation of indoor UV exposure consultants working in indoor tanning facilities and similar facilities, as well as the requirements for providing training services for such consultants are governed by the UV-Schutz-Verordnung (UVSV) (German Ultraviolet Radiation Protection Ordinance) of 20 July 2011 (
7、BGBl. I, p. 1412). Because stricter legal requirements are to be met in Germany, essential clauses of this document are not applicable in Germany (see Annex B, “A-deviations”). The DIN Standard corresponding to the International Standard referred to in this document is as follows: ISO 10002 DIN ISO
8、10002 National Annex NA (informative) Bibliography DIN ISO 10002, Quality management Customer satisfaction Guidelines for complaints handling in organizations EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16489-3 December 2014 ICS 03.080.30 English Version Professional indoor UV exposure serv
9、ices - Part 3: Requirements for the provision of services Services professionnels de bronzage en cabine - Partie 3: Exigences relatives la prestation de services Fachkundige Dienstleistungen in Sonnenstudios - Teil 3: Anforderungen an die Bereitstellung von DienstleistungenThis European Standard was
10、 approved by CEN on 25 October 2014. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such na
11、tional standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own lan
12、guage and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greec
13、e, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG C
14、EN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2014 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16489-3:2014 EEN 16489-3:2014 (E) 2Contents Page Foreword 3 Introduction .4 1 Scope 5 2 Normative references 5 3 T
15、erms and definitions .5 4 Consumer information 6 4.1 General information .6 4.2 Information in the tanning booth .6 5 Equipment requirements 6 6 Hygiene .6 6.1 Tanning facility .6 6.2 Indoor tanning appliance 6 7 Complaints handling .7 Annex A (informative) Recommendations 8 A.1 Professional associa
16、tion membership 8 A.2 Insurance 8 A.3 Documentation .8 Annex B (informative) A-deviations .9 Bibliography . 10 DIN EN 16489-3:2015-09 EN 16489-3:2014 (E) 3Foreword This document (EN 16489-3:2014) has been prepared by Technical Committee CEN/TC 412 “Project committee - Indoor sun exposure services”,
17、the secretariat of which is held by ASI. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by June 2015, and conflicting national standards shall be withdrawn at the latest by June 2015. Attention is d
18、rawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. EN 16489, Professional indoor UV exposure services, consists of three parts: Part 1: Requirements fo
19、r the provision of training; Part 2: Required qualification and competence of the indoor UV exposure consultant; Part 3: Requirements for the provision of services. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to impleme
20、nt this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, S
21、lovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. DIN EN 16489-3:2015-09 EN 16489-3:2014 (E) 4Introduction Over the years, the quality and safety of indoor tanning appliances - without which a tanning centre cannot operate has improved substantially. This is especially th
22、e case since the publication of EN 60335-2-27:2010, which limits the erythemal irradiation to 0,3 W/m. This is based on the conclusions of a “Scientific Committee on Consumer Products” report of the European Commission on the “Biological effects of ultraviolet radiation relevant to health with parti
23、cular reference to sunbeds for cosmetic purposes”, published in 2006 1. On the other hand, the safe use of commercially offered indoor tanning appliances is critically dependent on the way the service is provided. Particularly important is the way in which potential consumers are informed about the
24、proper use of tanning appliances taking into account the personal characteristics of the consumer, in order to minimize the risk of skin cancer and other adverse effects of UV radiation. Together with Part 1 and 2 this European Standard contributes to further strengthening consumer information, prot
25、ection and safety with regard to commercially offered indoor tanning services, by defining the requirements for the provision of services. This European Standard applies without prejudice to compliance with regulations in force in CEN member states. DIN EN 16489-3:2015-09 EN 16489-3:2014 (E) 5 1 Sco
26、pe This European Standard defines the requirements for and assessment of the service provision of indoor UV exposure facilities, and will contribute to further strengthen consumer protection and safety with regard to professionally offered indoor tanning services. This European Standard is not appli
27、cable for any medical use of indoor UV exposure. Requirements for UV appliances for skin exposure are excluded in this standard, as they fall under the scope of EN 60335-2-27. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are ind
28、ispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 60335-2-27, Household and similar electrical appliances Safety Part 2-27: Particular requirements for app
29、liances for skin exposure to ultraviolet and infrared radiation (IEC 60335-2-27) EN 16489-1, Professional indoor UV exposure services - Part 1: Requirements for the provision of training EN 16489-2, Professional indoor UV exposure services Part 2: Required qualification and competence of the indoor
30、UV exposure consultant 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1 tanning formation and darkening of the melanin pigments in the skin due to UV exposure 3.2 UV exposure irradiation of the skin with ultraviolet radiation 3.3 indoor tannin
31、g facility facility where professional indoor tanning via UV appliances is being offered 3.4 indoor tanning appliance device used for indoor UV exposure, often referred to as sunbed 3.5 indoor UV exposure consultant person working for a professional indoor tanning facility and giving information and
32、 advice on UV exposure to potential consumers 3.6 tanning booth closed area where an indoor tanning appliance is located DIN EN 16489-3:2015-09 EN 16489-3:2014 (E) 6 4 Consumer information 4.1 General information In the tanning facility, information about the effects of UV tanning process on the ski
33、n, as well as safety instructions for the consumer as provided in EN 60335-2-27, shall be available. Information shall be given in person, in printed flyers/posters/stickers or by video message/presentation. At least one form of this information shall be easily accessible and viewable by the consume
34、r on each visit that they make. The safety instructions as shown in EN 60335-2-27 are also contained in the manufacturers user manuals, given with the indoor tanning appliance. The service shall be provided in accordance with EN 16489-1 and EN 16489-2. 4.2 Information in the tanning booth In the tan
35、ning booth, consumers shall have access to safety and functional information on the indoor tanning device as specified in EN 60335-2-27. 5 Equipment requirements All indoor tanning appliances used in a tanning facility shall comply with EN 60335-2-27. All UV emitters shall be replaced only by types
36、approved for the specific appliance by EN 60335-2-27. The tanning facility shall keep a maintenance record with the essential safety requirements. The personnel shall be informed of and understand these requirements. The indoor tanning appliance shall be checked for its correct functioning at regula
37、r intervals according to the manufacturers recommendations and legal requirements. 6 Hygiene 6.1 Tanning facility The location should be clean at all times. Floors and walls, both in the tanning facility and in the tanning booth, shall be cleaned with detergents as often as required and according to
38、 local laws and regulations. The location should have at least one toilet and hand washing facilities available. Local authorities should advise if additional facilities are required. 6.2 Indoor tanning appliance The indoor tanning appliance shall be clean before every use and shall be disinfected a
39、ccording to the procedures recommended by the manufacturer and/or by the tanning facility manager. NOTE Disinfection particularly concerns every part of the indoor tanning appliance the consumer may touch, e.g. acrylics, control panel, handles, seat and floor. The disinfectant shall be made availabl
40、e for the consumer, should he or she want to clean the indoor tanning appliance him/herself, according to the guidance of the tanning facility manager. Eye protection devices according to EN 60335-2-27 shall be made available to the consumer. These shall be new or disinfected before each use. DIN EN
41、 16489-3:2015-09 EN 16489-3:2014 (E) 77 Complaints handling An effective and efficient complaints handling process should be in place. The tanning facility shall provide a means for logging complaints. The tanning facility should regularly analyse consumers feedback and include follow up actions. Th
42、e tanning facility shall provide contact details, including contact name, telephone number and Email address or postal address where the person responsible for the service provision can be reached. DIN EN 16489-3:2015-09 EN 16489-3:2014 (E) 8Annex A (informative) Recommendations A.1 Professional ass
43、ociation membership Membership of a national indoor tanning association is highly recommended for every professional tanning facility in order to have access to education, information on market developments and relevant national and European standards and legislation. A.2 Insurance It is recommended
44、 to have insurance to cover any potential claim against the tanning facility. A.3 Documentation It is recommended to keep proper documentation of the consumers complaints, recommendations and satisfaction. DIN EN 16489-3:2015-09 EN 16489-3:2014 (E) 9 Annex B (informative) A-deviations A-deviation: N
45、ational deviation due to regulations, the alteration of which is for the time being outside the competence of the CEN/CENELEC member. This European Standard does not fall under any Directive of the EU. ln the relevant CEN/CENELEC countries these A-deviations are valid instead of the provisions of th
46、e European Standard until they have been removed. Deviation Country Germany National Regulation UV-Schutz-Verordnung UVSV (ultraviolet radiation protection ordinance) dop:2011-07-20 (BGBl. I S. 1412) Clause 4.1 General information 7 subclauses 1, 3 and 4 UVSV Which information and how as well as whe
47、re these shall be provided is defined in more detail. Clause 4.2 Information in the tanning booth 7 subclause 2, Nos. 1, 2 UVSV Which information and how as well as where these shall be provided is defined in more detail. Clause 5 Equipment requirements 3 subclause 2 No. 6 UVSV Sunbed operator has t
48、o insure that tests and maintenance of sunbeds is done by professional personnel especially by means of proofing the safety installations and where required - measuring of the irradiance of UV-radiation. 3 subclause 2 No. 7 UVSV Sunbed operator has to insure that maintenance records are up to date a
49、nd include all required declarations. 3 subclause 3 UVSV Use of maintenance records to prove to controlling authority upon request that requirements have been fulfilled. 8 subclauses 1-4 UVSV How maintenance records are to be kept, detailed requirements as to its content and regarding the duration. DIN EN 16489-3:2015-09 N1) National footnote: UV-Schutz-Verordnung (German Ultraviolet Radiation Protection Ordinance), Bundesgesetzblatt Jahrgang 2011 (Federal Law Gazette) Part I No. 37, published in Bonn on 25 July 2011 (BGBl. I p.
