1、ICS 13.180; 35.080; 35.180Ergonomische Anforderungen fr Brottigkeiten mit Bildschirm-gerten Teil 1: Allgemeine Einfhrung (ISO 9241-1 : 1997,einschlielich nderung AMD 1 : 2001)European Standard EN ISO 9241-1 : 1997 + A1 : 2001 has the status of a DIN Standard.A comma is used as the decimal marker.Nat
2、ional forewordThis standard has been published in accordance with a decision taken by CEN/CMC to adopt, withoutalteration, International Standard ISO 9241-1 as a European Standard.The responsible German body involved in its preparation was the Normenausschuss Ergonomie (Ergonom-ics Standards Committ
3、ee).DIN V ENV 26385 is the standard corresponding to International Standard ISO 6385 referred to in clause 2of the EN.AmendmentsThis standard differs from the September 1997 edition in that Annex A has been included and referenceshave been updated.Previous editionsDIN EN 29241-1: 1993-06; DIN EN ISO
4、 9241-1: 1997-09.National Annex NAStandard referred to(and not included in Normative reference and Bibliography)DIN V ENV 26385 Ergonomic principles of the design of work systems (ISO 6385 : 1981)Ref. No. DIN EN ISO 9241-1 : 2002-02English price group 12 Sales No. 111206.02DEUTSCHE NORM February 200
5、2EN ISO 9241-1Continued overleaf.EN comprises 19 pages. No part of this standard may be reproduced without the prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).Ergonomic requ
6、irements for office work with visualdisplay terminals (VDTs)Part 1: General introduction (ISO 9241-1 : 1997, including Amendment AMD 1 : 2001)English version of DIN EN ISO 9241-1 : 1997 + A1 : 2001SupersedesSeptember 1997 edition.English versionICS 13.180; 35.180 Supersedes EN ISO 9241-1 : 1997.Ergo
7、nomic requirements for office work with visualdisplay terminals (VDTs)Part 1: General introduction(ISO 9241-1 : 1997, including Amendment AMD 1 : 2001) 2001. CEN All rights of exploitation in any form and by any meansreserved worldwide for CEN national members.Ref. No. EN ISO 9241-1 : 1997 + A1 : 20
8、01 EErgonomische Anforderungen fr B-rottigkeiten mit Bildschirmgerten Teil 1: Allgemeine Einfhrung(ISO 9241-1 : 1997, einschlielichnderung AMD 1 : 2001)This European Standard was approved by CEN on 1997-05-10. Amendment A1was approved by CEN on 2001-03-01.CEN members are bound to comply with the CEN
9、/CENELEC Internal Regulationswhich stipulate the conditions for giving this European Standard the status of anational standard without any alteration.Up-to-date lists and bibliographical references concerning such national stand-ards may be obtained on application to the Management Centre or to anyC
10、EN member.The European Standards exist in three official versions (English, French, German).A version in any other language made by translation under the responsibility of aCEN member into its own language and notified to the Management Centre hasthe same status as the official versions.CEN members
11、are the national standards bodies of Austria, Belgium, the CzechRepublic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy,Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland,and the United Kingdom.EN ISO 9241-1March 2001Management Centre: rue de Stassart 36,
12、B-1050 BrusselsEuropean Committee for StandardizationComit Europen de NormalisationEuropisches Komitee fr NormungExigences ergonomiques pour travailde bureau avec terminaux crans devisualisation (TEV) Partie 1: Introduc-tion gnrale (ISO 9241-1 : 1997,Amendement AMD 1 : 2001 inclus)+A1June 1997Page 2
13、EN ISO 9241-1 : 1997 + A1 : 2001Foreword to EN ISO 9241-1 : 1997International StandardISO 9241-1 : 1997 Ergonomic requirements for office work with visual display terminals (VDTs) Part 1: Gen-eral introduction,which was prepared by ISO/TC 159 Ergonomics of the International Organization for Standard
14、ization, hasbeen adopted by CEN/CS as a European Standard.This European Standard shall be given the status of a national standard, either by publication of an identicaltext or by endorsement, and conflicting national standards withdrawn, by December 1997 at the latest.In accordance with the CEN/CENE
15、LEC Internal Regulations, the national standards organizations of the follow-ing countries are bound to implement this European Standard:Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy,Luxembourg, the Netherlands, Norway, Portugal, Spain, Swed
16、en, Switzerland, and the United Kingdom.Endorsement noticeThe text of the International Standard ISO 9241-1 : 1997 was approved by CEN as a European Standard withoutany modification.Foreword to EN ISO 9241-1 : 1997/A1 : 2001This Amendment to EN ISO 9241-1 : 1997, which was prepared by ISO/TC 159 Erg
17、onomics of the Interna-tional Organization for Standardization, has been adopted by CEN/CMC as a European Standard.This Amendment shall be given the status of a national standard, either by publication of an identical text orby endorsement, and conflicting national standards withdrawn, by September
18、2001 at the latest.In accordance with the CEN/CENELEC Internal Regulations, the national standards organizations of the follow-ing countries are bound to implement this European Standard:Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy,Luxembou
19、rg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.Endorsement noticeThe text of the Amendment to the International Standard ISO 9241-1 : 1997/AMD 1 : 2001 was approved byCEN as an Amendment to the European Standard without any modification.Page 3EN ISO 9241-1
20、: 1997 + A1 : 200123444555579919Page 4EN ISO 9241-1 : 1997 + A1 : 2001Page 5EN ISO 9241-1 : 1997 + A1 : 2001Page 6EN ISO 9241-1 : 1997 + A1 : 2001Page 7EN ISO 9241-1 : 1997 + A1 : 2001Page 8EN ISO 9241-1 : 1997 + A1 : 2001design, since a required level of user performance could be achieved by a numb
21、er of different design solutionswhich do not correspond to the specific guidance given in the standard (see ISO 9241-11).Each of the parts of ISO 9241 contains some general guidance on the particular area that it covers while thefollowing parts provide extensive general guidance:Part 2 Guidance on t
22、ask requirementsPart 10 Dialogue principlesPart 11 Guidance on usabilitySpecific requirements and recommendations which can be used for design and evaluation are contained in thefollowing parts.Equipment:Part 3 Visual display requirementsPart 4 Keyboard requirementsPart 7 Requirements for display wi
23、th reflectionsPart 8 Requirements for displayed coloursPart 9 Requirements for nonkeyboard input devicesEnvironment:Part 5 Workstation layout and postural requirementsPart 6 Environmental requirementsSoftware:Part 12 Presentation of informationPart 13 User guidancePart 14 Menu dialoguesPart 15 Comma
24、nd dialoguesPart 16 Direct manipulation dialoguesPart 17 Form-filling dialoguesUser-performance tests with associated test methods may be found in the following parts.Part 3 Visual display requirementsPart 4 Keyboard requirementsPart 5 Workstation layout and postural requirementsPart 8 Requirements
25、for displayed coloursPart 9 Requirements for nonkeyboard input devicesPart 11 provides guidance on the conduct of user-performance testing for evaluating systems in terms ofeffectiveness, efficiency and satisfaction in their context of use.Annex A provides guidance on the use of ISO 9241-10 to ISO 9
26、241-17 in the development of software applica-tions, and on the selection and combination of the dialogue techniques covered in ISO 9241-14 to ISO 9241-17.Page 9EN ISO 9241-1 : 1997 + A1 : 2001Page 10EN ISO 9241-1 : 1997 + A1 : 2001Page 11EN ISO 9241-1 : 1997 + A1 : 2001Page 12EN ISO 9241-1 : 1997 + A1 : 2001Page 13EN ISO 9241-1 : 1997 + A1 : 2001Page 14EN ISO 9241-1 : 1997 + A1 : 2001Page 15EN ISO 9241-1 : 1997 + A1 : 2001Page 16EN ISO 9241-1 : 1997 + A1 : 2001Page 17EN ISO 9241-1 : 1997 + A1 : 2001Page 18EN ISO 9241-1 : 1997 + A1 : 2001Page 19EN ISO 9241-1 : 1997 + A1 : 2001
