1、BSI Standards PublicationBS EN 9103:2014Aerospace series Qualitymanagement systems Variation management of keycharacteristicsBS EN 9103:2014Incorporating corrigendum November 2015BS EN 9103:2014 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 9103:2014, incorpor
2、ating corrigendum November 2015. It supersedes BS EN 9103:2005 which is withdrawn.The UK participation in its preparation was entrusted to Technical Committee ACE/1, International and European Aerospace Policy and Processes.A list of organizations represented on this committee can be obtained on req
3、uest to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The British Standards Institution 2016. Published by BSI Standards Limited 2016ISBN 978 0 580 92501 6ICS 03.120.10; 49.020Compliance with
4、a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 December 2014.Amendments/corrigenda issued since publicationDate Text affected31 January 2016 Implementation of CEN corrigendu
5、m November 2015: References in Clause 2 modifiedBS EN 9103:2014EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 9103 December 2014 ICS 03.120.10; 49.020 Supersedes EN 9103:2005English Version Aerospace series - Quality management systems - Variation management of key characteristics Srie arospat
6、iale - Systmes de management de la qualit - Management de la variation des caractristiques clefs Luft- und Raumfahrt - Qualittsmanagementsystems - Management der Vernderung der Haupteigenshaften This European Standard was approved by CEN on 29 November 2014. CEN members are bound to comply with the
7、CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management
8、Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as
9、 the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Net
10、herlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2014 CEN All r
11、ights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 9103:2014 EIncorporating corrigendum November 2015BS EN 9103:2014EN 9103:2014 (E) 2 Contents Page Foreword 3 Rationale 4 Foreword 4 INTRODUCTION 5 Annex Page Annex A (normative) Guidelines to
12、meeting requirements for variation management of key characteristics . 11 Annex B (normative) Process control document example. 15 Figures Page Figure 1 Preferred model for key characteristic variation management . 10 Figure B.1 Process control document example (1 of 2) 17 Figure B.1 Process control
13、 document example (2 of 2) 18 BS EN 9103:2014EN 9103:2014 (E) 2 Contents Page Foreword 3 Rationale 4 Foreword 4 INTRODUCTION 5 Annex Page Annex A (normative) Guidelines to meeting requirements for variation management of key characteristics . 11 Annex B (normative) Process control document example.
14、15 Figures Page Figure 1 Preferred model for key characteristic variation management . 10 Figure B.1 Process control document example (1 of 2) 17 Figure B.1 Process control document example (2 of 2) 18 BS EN 9103:2014EN 9103:2014 (E) 3 Foreword This document (EN 9103:2014) has been prepared by the A
15、erospace and Defence Industries Association of Europe - Standardization (ASD-STAN). After enquiries and votes carried out in accordance with the rules of this Association, this Standard has received the approval of the National Associations and the Official Services of the member countries of ASD, p
16、rior to its presentation to CEN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by June 2015, and conflicting national standards shall be withdrawn at the latest by June 2015. Attention is drawn to
17、the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document supersedes EN 9103:2005. According to the CEN-CENELEC Internal Regulations, the national stand
18、ards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Lu
19、xembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. BS EN 9103:2014EN 9103:2014 (E) 4 Rationale This standard was revised to coincide with the updated information presented in the International Aerospace Qual
20、ity Group (IAQG) 9100-series standards (i.e., 9100:2009, 9110:2009). All other changes made to standard requirements or methods presented herein were editorial in nature. Foreword To assure customer satisfaction, the aviation, space, and defence industry organizations must produce and continually im
21、prove safe, reliable products that meet or exceed customer and regulatory authority requirements. The globalization of the industry, and the resulting diversity of regional/national requirements and expectations, has complicated this objective. End-product organizations face the challenge of assurin
22、g the quality of, and integrating, product purchased from suppliers throughout the world and at all levels within the supply chain. Industry suppliers and processors face the challenge of delivering product to multiple customers having varying quality expectations and requirements. The aviation, spa
23、ce, and defence industry established the International Aerospace Quality Group (IAQG) for the purpose of achieving significant improvements in quality and safety, and reductions in cost, throughout the value stream. This organization includes representation from companies in the Americas, Asia/Pacif
24、ic, and Europe. This document standardizes requirements for “Key Characteristic” (KC) identification, control, documentation, and approval for the industry. The establishment of common requirements, for use at all levels of the supply-chain by organizations, should result in improved quality and saf
25、ety, and decreased costs, due to the elimination or reduction of organization-unique requirements and the resultant variation inherent in these multiple expectations. BS EN 9103:2014EN 9103:2014 (E) 4 Rationale This standard was revised to coincide with the updated information presented in the Inter
26、national Aerospace Quality Group (IAQG) 9100-series standards (i.e., 9100:2009, 9110:2009). All other changes made to standard requirements or methods presented herein were editorial in nature. Foreword To assure customer satisfaction, the aviation, space, and defence industry organizations must pro
27、duce and continually improve safe, reliable products that meet or exceed customer and regulatory authority requirements. The globalization of the industry, and the resulting diversity of regional/national requirements and expectations, has complicated this objective. End-product organizations face t
28、he challenge of assuring the quality of, and integrating, product purchased from suppliers throughout the world and at all levels within the supply chain. Industry suppliers and processors face the challenge of delivering product to multiple customers having varying quality expectations and requirem
29、ents. The aviation, space, and defence industry established the International Aerospace Quality Group (IAQG) for the purpose of achieving significant improvements in quality and safety, and reductions in cost, throughout the value stream. This organization includes representation from companies in t
30、he Americas, Asia/Pacific, and Europe. This document standardizes requirements for “Key Characteristic” (KC) identification, control, documentation, and approval for the industry. The establishment of common requirements, for use at all levels of the supply-chain by organizations, should result in i
31、mproved quality and safety, and decreased costs, due to the elimination or reduction of organization-unique requirements and the resultant variation inherent in these multiple expectations. BS EN 9103:2014EN 9103:2014 (E) 5 INTRODUCTION General This standard establishes variation management requirem
32、ents for KCs. The standard also specifies general requirements and provides a process to achieve those requirements. The standard requires a thorough assessment of the applicable production/maintenance process with the primary goals being to control and minimize variation in characteristics generate
33、d by the process. Specifically, the standard requires: Understanding process elements that affect KCs. Disciplined determination of process KCs using appropriate analysis tools for variation control and reduction to satisfy customer requirements. Control and capability assessment to ensure variation
34、 is well understood. Process Control Documents (PCDs) or equivalent documentation that defines specific control of KCs and manufacturing/maintenance process parameters. This standard does not: Require rejection of any part that conforms to engineering specification. Inhibit shipment or use of produc
35、t during production process capability assessment. Although the 9103 standard is focused on variation control of KCs for production and maintenance activities, this process can also be used as a model for other characteristics, such as those that affect cost and delivery. Application This standard w
36、as created to provide for a uniform process for the identification, control, documentation, and approval of KCs when contractually invoked at any level or as guidance within the aviation, space, and defence industry in the control of Critical Items (CIs). This standard can be invoked as a stand-alon
37、e requirement or used in conjunction with 9100-series standards (i.e., 9100, 9110). BS EN 9103:2014EN 9103:2014 (E) 6 1 Scope This standard is primarily intended to apply to new parts and products, but can also be applied to parts currently in production. The standard shall be applicable to all prod
38、uction processes that influence the variation of KCs, as well as maintenance processes in which KCs are identified. It applies to assemblies and all levels of parts within an assembly, down to the basic materials including castings and forgings, and to organizations that are responsible for producin
39、g the design characteristics of the product. It does not apply to lab-scale, pilot, or pre-production processes. However, particular management of some KCs might be required using other methods than those described in the standard, during these phases of a programme, when required by the customer or
40、 deemed appropriate by the organization (e.g., Engineering department requirement). The variation control process begins with product definition, typically an engineering drawing or specification which identifies KCs, and leads to a variation management program for those KCs. This process may also b
41、e used for producer-identified KCs. Producers and their subcontractors shall be responsible for flow down of the requirements of the applicable revision of this standard to subcontractors, who produce design characteristics, and for ensuring that KCs conform to customer requirements. 1.1 Purpose Thi
42、s standard is designed to drive the improvement of manufacturing and maintenance processes through adequate planning and effective management of KC variation. The KC focus is intended to improve confidence for part features whose variation has a significant influence on to end-product form, fit, per
43、formance, service life, and producibility. NOTE Control of a product or process KC per this standard does not constitute, nor imply, acceptance of the resulting product. If variation management, under this standard, is to be part of an acceptance decision, the requirements must be specified in the a
44、pplicable product acceptance plan or contract. 1.2 Convention The following conventions are used in this standard: The words “shall“, “will“, or “must“ indicate mandatory requirements. The word “should“ indicates a requirement with some flexibility allowed in compliance methodology. Producers choosi
45、ng other methods to satisfy a “should“ shall be able to show that their approach meets the intent of the requirements of this standard. Words “typical“, “example“, “for reference“, “may“, or “e.g.“ indicate suggestions given for guidance only. “NOTES“ are used for additional clarification. Words or
46、phrases with specific meaning pertaining to this document are defined in Clause 3, Terms and Definitions. BS EN 9103:2014EN 9103:2014 (E) 6 1 Scope This standard is primarily intended to apply to new parts and products, but can also be applied to parts currently in production. The standard shall be
47、applicable to all production processes that influence the variation of KCs, as well as maintenance processes in which KCs are identified. It applies to assemblies and all levels of parts within an assembly, down to the basic materials including castings and forgings, and to organizations that are re
48、sponsible for producing the design characteristics of the product. It does not apply to lab-scale, pilot, or pre-production processes. However, particular management of some KCs might be required using other methods than those described in the standard, during these phases of a programme, when requi
49、red by the customer or deemed appropriate by the organization (e.g., Engineering department requirement). The variation control process begins with product definition, typically an engineering drawing or specification which identifies KCs, and leads to a variation management program for those KCs. This process may also be used for producer-identified KCs. Producers and their subcontractors shall be responsible for flow down of the requirements of the applicable revision of this standard to subcontractors, who produce design characteris
