1、BSI Standards PublicationBS EN 16747:2015Maritime and port securityservicesBS EN 16747:2015 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 16747:2015.The UK participation in its preparation was entrusted to TechnicalCommittee GW/3, Private Security Management 0
2、3.220.40; 13.310Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was published under the authority of theStandards Policy and Strategy Committee on 31 October 2015.Amendments/corrigenda issued since publicationDateT e x t a f f e c t e dBS EN 1674
3、7:2015EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16747 September 2015 ICS 03.080.20; 03.220.40; 13.310 English Version Maritime and port security services Services de scurit maritime et portuaire Sicherheitsdienstleistungen fr Seeschifffahrt und Seehfen This European Standard was approved
4、by CEN on 17 July 2015. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standa
5、rds may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and not
6、ified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, I
7、celand, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey andUnited Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Man
8、agement Centre: Avenue Marnix 17, B-1000 Brussels 2015 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16747:2015 EBS EN 16747:2015EN 16747:2015 (E) 2 Contents Page European foreword . 3 1 Scope 4 2 Normative references 4 3 Terms a
9、nd definitions . 4 4 Compliance with applicable national and EU-legislation . 6 5 Subcontractors . 6 6 Temporary or leased workers 6 7 Quality related to the organization of the provider . 7 7.1 General 7 7.2 Organization . 7 8 Staff 12 8.1 Staff selection (operational) Methodology 12 8.2 Recruiting
10、 14 8.3 Training . 15 9 Contracts . 23 9.1 Quality management system 23 9.2 Contract management/operations 23 9.3 Equipment, systems, vehicles and dogs . 24 9.4 Cooperation with other relevant parties . 24 9.5 Providers right to sub-contract 24 9.6 Confidentiality . 24 Annex A (informative) A-deviat
11、ions . 26 Bibliography . 27 BS EN 16747:2015EN 16747:2015 (E) 3 European foreword This document (EN 16747:2015) has been prepared by Technical Committee CEN/TC 417 “Project Committee - Maritime and port security services”, the secretariat of which is held by ASI. This European Standard shall be give
12、n the status of a national standard, either by publication of an identical text or by endorsement, at the latest by March 2016, and conflicting national standards shall be withdrawn at the latest by March 2016. Attention is drawn to the possibility that some of the elements of this document may be t
13、he subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belg
14、ium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switze
15、rland, Turkey and the United Kingdom. BS EN 16747:2015EN 16747:2015 (E) 4 1 Scope This European Standard is a service standard that specifies requirements for quality in organization, processes, staff and management of a security services provider and/or its independent branches and establishments u
16、nder commercial law and trade as a provider with regard to port and maritime security services. This European Standard applies according to the laws and the regulations applicable in the territory of every national CEN member adopting the standard. This European Standard does not apply to security s
17、ervices provided by private security companies that are subject to particular rules and conditions and/or related to a specific high-risk situation and/or the use of heavy weapons and/or special training and/or government supervision, such as security services in relation to piracy. In case such par
18、ticular rules and/or conditions do not exist at national level, this European Standard can apply. This European Standard lays down quality criteria for the delivery of security services in and to ports and in relation to maritime activities, requested and contracted upon by public and private client
19、s or buyers. This European Standard is therefore suitable for the selection, attribution, awarding and reviewing of the most suitable provider for port and maritime security services. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and
20、 are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 15602, Security service providers Terminology EN 15713, Secure destruction of confidential materi
21、al Code of practice 3 Terms and definitions For the purposes of this document, the terms and definitions given in EN 15602 and the following apply. 3.1 additional training for maritime and port security training aimed at acquiring highly specific skills and knowledge to perform maritime and port sec
22、urity tasks that requires skills and/or knowledge not foreseen in basic or specialized training 3.2 basic training for maritime and port security training aimed at acquiring the basic, common and introductory knowledge and skills to perform maritime and port security tasks 3.3 corporate governance s
23、ystem of structuring, operating, directing and controlling a provider with a view to achieve long term strategic goals to satisfy shareholders, creditors, employees, customers and suppliers, and complying with the applicable legal and regulatory requirements, as well as meeting environmental and loc
24、al community needs Note 1 to entry: Corporate Governance Code indicates an internal system encompassing policies, processes and people, which serves the needs of shareholders and other stakeholders, by directing and controlling management activities with good business savvy, objectivity, accountabil
25、ity and integrity. BS EN 16747:2015EN 16747:2015 (E) 5 3.4 customer public and/or private client or buyer of security services related to maritime and port security 3.5 incident preparedness and operational continuity management systematic and coordinated activities and practices through which an or
26、ganization optimally manages its risks and the associated potential threats and impacts there from 3.6 maritime and port security combination of measures and human and material resources intended to secure and safeguard international or domestic shipping, ports and maritime environment 3.7 piracy il
27、legal acts of violence or detention, or any act of depredation, committed for private ends and directed: on the high seas, against another ship, or against persons or property on board such ship; against a ship in a place outside the jurisdiction of any state; any act of voluntary participation in t
28、he operation of a ship with knowledge of facts making it a pirate ship 3.8 port specified area of land and water where port facilities are situated and that contains infrastructure, equipment, storage and other related facilities 3.9 port facility location where the ship/port interface takes place;
29、this includes areas such as anchorages, awaiting berths and approaches from seaward, as appropriate 3.10 provider security service company and/or its independent branches and establishments under commercial law and trade offering port and maritime security services and employing licensed security of
30、ficers/security guards and other security staff, licensed or authorized by national competent authorities, if applicable 3.11 screening searching application of technical or other means which are intended to identify and/or detect prohibited articles, illegal goods or persons 3.12 ship/port interfac
31、e interactions that occur when a ship is directly and immediately affected by actions involving the movement of persons or goods or the provision of port services to or from the ship BS EN 16747:2015EN 16747:2015 (E) 6 3.13 security officer/security guard for maritime and port security any person li
32、censed by the appropriate authority who is paid a fee, wage or salary and is trained and screened and performs one or more of the following functions: prevention or detection of intrusion, unauthorized entry (access control) or activity, vandalism or trespass on public or private property; preventio
33、n or detection of theft, loss, embezzlement, misappropriation or concealment of merchandise, money, bonds, stocks, notes or valuable documents or papers; protection of individuals from bodily harm; environmental protection and management in rural and maritime domains; enforcement of (while obeying)
34、established company rules, regulations, policies and practices related to crime reduction; reporting and apprehension of violators as defined by national law 3.14 specialized training for maritime and port security training aimed at acquiring the necessary skills and in-depth knowledge to perform sp
35、ecific maritime and port security tasks in accordance with clients/site/contracts etc. special needs 4 Compliance with applicable national and EU-legislation The provider should respect all applicable legislation in the field of private security, labour and social related matters and occupational he
36、alth and safety. In particular, the provider should respect Regulation (EC) No 725/2004 of 31 March 2004 on enhancing ship and port facility security 21, and EU Directive 2005/65/EC of 26 October 2005 on enhancing port security 20. 5 Subcontractors When the provider subcontracts any element of its s
37、ervices, the provider is responsible for the subcontractor meeting all the requirements of this European Standard. 6 Temporary or leased workers When the provider is using temporary or leased workers, it is the providers responsibility to guarantee that both the temporary work agency and temporary w
38、ork agents meet all the requirements of this European Standard. BS EN 16747:2015EN 16747:2015 (E) 7 7 Quality related to the organization of the provider 7.1 General Where applicable, the provider shall be authorized by the competent authorities to provide maritime and port security services if thos
39、e are already specified and/or regulated by public authorities. A provider shall only provide private security services for which the provider has obtained the necessary authorization from the competent authority. 7.2 Organization 7.2.1 Structure and organization The provider shall demonstrate that
40、he has the necessary capacity in terms of infrastructure, staff and procedures to guarantee the full execution of all terms and clauses of the contract between the service provider and the customer. The provider shall demonstrate that its owners, board members and management have a clear record rega
41、rding previous similar functions in other private security companies. The provider shall disclose information to the potential customer about its organizational structure, its dedicated responsible management if applicable, the range of services it is authorized to provide and the length of time it
42、has been operating in port and maritime security. The provider shall: a) have a management structure showing command control and accountability at each level of operation; b) have a code of conduct on drugs and alcohol; c) have a code of conduct about operational procedures (e.g. appearance, attitud
43、es, punctuality); d) clearly communicate structures and procedures to all operational levels; e) have certification, if required by national or international regulations; f) operate a complaints management system in accordance with quality management systems; g) have secure storage of important and
44、confidential documents related to the contract; h) operate under confidentiality management of information and data related to the business; i) provide rules for making contract information available to third parties; j) have an operational presence at the site of the provision of the service for th
45、e duration of the contract, or at least for the duration of the execution of the services; k) disclose the structure of its ownership as well the curricula vitae of its management; l) disclose upon request of a potential customer any unspent criminal convictions or undercharged bankruptcy of a princ
46、ipal or director; BS EN 16747:2015EN 16747:2015 (E) 8 m) give information on its membership in professional organizations; n) give information on the compliance of its activities with applicable legislation regarding the protection of environment. The provider shall be able to demonstrate to the pot
47、ential customer, should the potential customer require so, the above before signing the contract. The provider can disclose to the potential customer other relevant information such as on other certification. The provider shall demonstrate that it will be able to employ at the start of the contract
48、enough screened, certified and trained staff to fulfil all of its contractual obligations. In case of a renewal of a contract to the same provider, the provider shall demonstrate that it has a comprehensive methodology (transition plan) to implement a smooth detailed and efficient transition from th
49、e existing services to the ones it is providing on the new contract. In case of the transition of a contract to a new provider, the out-going provider shall establish and implement a transition plan that shall also cover all the relevant procedures for transition to the new provider. 7.2.2 Financial and economic capacity The provider shall disclose the following information to the potential customer regarding: balance sheets and profit and loss statements for the past three financial years if their publication is compulsory under the legislatio
