1、Union internationale des tlcommunications Place des Nations 1211 GENVE 20 Suisse Switzerland Suiza COVERING NOTE GENERAL SECRETARIAT INTERNATIONAL TELECOMMUNICATION UNION Geneva, 3 February 2003 ITU TELECOMMUNICATION STANDARDIZATION SECTOR Subject: Erratum 1 to: ITU-T Recommendation E.138 (06/2002)
2、Human factors aspects of public telephones to improve their usability for older people 1) Clause 4 (Abbreviations) Replace: “ES European Standard“ with: “ES ETSI Standard“ 2) Clause 7.4 (Information displays and visual indicators) In the last paragraph, add a comma after the word “terminal“. 3) Clau
3、se 10.1.3 (Key characteristics) In the first paragraph, replace “trembling, fingertips“ with “trembling fingertips“. 4) Clause 14.1.1 (Smart cards) In the last bulleted item, replace the colon with a full stop. 5) Clause 14.1.4 (Card orientation) Add a full stop at the end of the last sentence of th
4、e paragraph. 6) Clause 19.1 (Redial) Replace the last two sentences in the paragraph to read as follows: “The redial facility should be labelled in the national language of the country in question or with a widely recognized symbol or icon. See also 6.11-6.13/E.137.“ 7) Clause 23 (Bibliography) Inse
5、rt the following references to the list: ETSI ETR 166 (1995), Human Factors (HF); Evaluation of telephones for people with special needs; An evaluation method. GARBE (D.), STOECKLER (F.), WALD (R.): The state of the art: Telecommunication and the elderly. Gerontechnology, IOS Press, H. Bouma and J.A
6、.M. Graafmans: Editors. Amsterdam 1992. Delete the following references from the list: ETSI ES 201 381 (1998), Human Factors (HF); Telecommunications keypads and keyboards; Tactile identifiers. ETSI ETR 029 (1991), Human Factors (HF); Access to telecommunications for people with special needs; Recom
7、mendations for improving and adapting telecommunications terminals and services for people with impairments. ETSI ETR 068 (1993), Human Factors (HF); European standardization situation of telecommunications facilities for people with special needs. ETSI ETR 165 (1995), Human Factors (HF); Recommenda
8、tion for a tactile identifier on machine readable cards for telecommunication terminals. ETSI ETR 166 (1995), Human Factors (HF); User instructions for public telecommunications services; Design guidelines. ETSI ETR 333 (1997) and (1998), Human Factors (HF); Text Telephony; Basic user requirements and recommendations.
