1、 I n t e r n a t i o n a l T e l e c o m m u n i c a t i o n U n i o n ITU-T Series Y TELECOMMUNICATION STANDARDIZATION SECTOR OF ITU Supplement 34 (01/2016) SERIES Y: GLOBAL INFORMATION INFRASTRUCTURE, INTERNET PROTOCOL ASPECTS AND NEXT-GENERATION NETWORKS, INTERNET OF THINGS AND SMART CITIES ITU-T
2、 Y.4000 series Smart sustainable cities - Setting the stage for stakeholders engagement ITU-T Y-series Recommendations Supplement 34 ITU-T Y-SERIES RECOMMENDATIONS GLOBAL INFORMATION INFRASTRUCTURE, INTERNET PROTOCOL ASPECTS AND NEXT-GENERATION NETWORKS, INTERNET OF THINGS AND SMART CITIES GLOBAL IN
3、FORMATION INFRASTRUCTURE General Y.100Y.199 Services, applications and middleware Y.200Y.299 Network aspects Y.300Y.399 Interfaces and protocols Y.400Y.499 Numbering, addressing and naming Y.500Y.599 Operation, administration and maintenance Y.600Y.699 Security Y.700Y.799 Performances Y.800Y.899 INT
4、ERNET PROTOCOL ASPECTS General Y.1000Y.1099 Services and applications Y.1100Y.1199 Architecture, access, network capabilities and resource management Y.1200Y.1299 Transport Y.1300Y.1399 Interworking Y.1400Y.1499 Quality of service and network performance Y.1500Y.1599 Signalling Y.1600Y.1699 Operatio
5、n, administration and maintenance Y.1700Y.1799 Charging Y.1800Y.1899 IPTV over NGN Y.1900Y.1999 NEXT GENERATION NETWORKS Frameworks and functional architecture models Y.2000Y.2099 Quality of Service and performance Y.2100Y.2199 Service aspects: Service capabilities and service architecture Y.2200Y.2
6、249 Service aspects: Interoperability of services and networks in NGN Y.2250Y.2299 Enhancements to NGN Y.2300Y.2399 Network management Y.2400Y.2499 Network control architectures and protocols Y.2500Y.2599 Packet-based Networks Y.2600Y.2699 Security Y.2700Y.2799 Generalized mobility Y.2800Y.2899 Carr
7、ier grade open environment Y.2900Y.2999 FUTURE NETWORKS Y.3000Y.3499 CLOUD COMPUTING Y.3500Y.3999 INTERNET OF THINGS AND SMART CITIES AND COMMUNITIES General Y.4000Y.4049 Definitions and terminologies Y.4050Y.4099 Requirements and use cases Y.4100Y.4249 Infrastructure, connectivity and networks Y.42
8、50Y.4399 Frameworks, architectures and protocols Y.4400Y.4549 Services, applications, computation and data processing Y.4550Y.4699 Management, control and performance Y.4700Y.4799 Identification and security Y.4800Y.4899 For further details, please refer to the list of ITU-T Recommendations. Y serie
9、s Supplement 34 (01/2016) i Supplement 34 to ITU-T Y-series Recommendations ITU-T Y.4000 series Smart sustainable cities - Setting the stage for stakeholders engagement Summary Supplement 34 to the ITU-T Y-series Recommendations is addressed to a broad audience of city decision makers and practition
10、ers involved in the design and implementation of SSC. It is intended to be as general and inclusive as possible, applicable and relevant to any city, regardless of its size or location, in both developed and developing countries. The concepts and definitions presented in this Supplement are in align
11、ment with the series of Supplements to the Y.4000 series. History Edition Recommendation Approval Study Group Unique ID* 1.0 ITU-T Y Suppl. 34 2016-01-26 20 11.1002/1000/12760 Keywords Smart sustainable city (SSC), stakeholder identification and engagement, standards Development Organization (SDO),
12、urban planner. * To access the Recommendation, type the URL http:/handle.itu.int/ in the address field of your web browser, followed by the Recommendations unique ID. For example, http:/handle.itu.int/11.1002/1000/11830-en. ii Y series Supplement 34 (01/2016) FOREWORD The International Telecommunica
13、tion Union (ITU) is the United Nations specialized agency in the field of telecommunications, information and communication technologies (ICTs). The ITU Telecommunication Standardization Sector (ITU-T) is a permanent organ of ITU. ITU-T is responsible for studying technical, operating and tariff que
14、stions and issuing Recommendations on them with a view to standardizing telecommunications on a worldwide basis. The World Telecommunication Standardization Assembly (WTSA), which meets every four years, establishes the topics for study by the ITU-T study groups which, in turn, produce Recommendatio
15、ns on these topics. The approval of ITU-T Recommendations is covered by the procedure laid down in WTSA Resolution 1. In some areas of information technology which fall within ITU-Ts purview, the necessary standards are prepared on a collaborative basis with ISO and IEC. NOTE In this publication, th
16、e expression “Administration“ is used for conciseness to indicate both a telecommunication administration and a recognized operating agency. Compliance with this publication is voluntary. However, the publication may contain certain mandatory provisions (to ensure, e.g., interoperability or applicab
17、ility) and compliance with the publication is achieved when all of these mandatory provisions are met. The words “shall“ or some other obligatory language such as “must“ and the negative equivalents are used to express requirements. The use of such words does not suggest that compliance with the pub
18、lication is required of any party. INTELLECTUAL PROPERTY RIGHTSITU draws attention to the possibility that the practice or implementation of this publication may involve the use of a claimed Intellectual Property Right. ITU takes no position concerning the evidence, validity or applicability of clai
19、med Intellectual Property Rights, whether asserted by ITU members or others outside of the publication development process. As of the date of approval of this publication, ITU had not received notice of intellectual property, protected by patents, which may be required to implement this publication.
20、 However, implementers are cautioned that this may not represent the latest information and are therefore strongly urged to consult the TSB patent database at http:/www.itu.int/ITU-T/ipr/. ITU 2016 All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without t
21、he prior written permission of ITU. Y series Supplement 34 (01/2016) iii Table of Contents Page 1 Introduction . 1 2 Abbreviations and acronyms 1 3 Methodology for SSC stakeholder identification and engagement 2 3.1 Identification of all stakeholders involved in an SSC 2 3.2 Categorization of stakeh
22、olders . 3 4 Detailed analysis of selected stakeholders 5 4.1 An analysis of selected stakeholders 5 4.2 Analysis of stakeholder engagement progress . 6 5 Stakeholders roles in SSC 6 5.1 Municipalities, city councils and city administration . 7 5.2 National and regional governments 9 5.3 City servic
23、es companies . 11 5.4 Utility providers 11 5.5 ICT companies (e.g., telecom operators, start-ups, software companies) 12 5.6 Non-governmental organizations . 12 5.7 International, regional and multilateral organizations 12 5.8 Industry associations 13 5.9 Academia, research organizations and special
24、ized bodies . 14 5.10 Citizens and citizen organizations 14 5.11 Urban planners 15 5.12 Standards developing organizations . 15 6 Conclusions. 16 Appendix I 18 Appendix II SCC CERT/CSIRT/SOC . 24 Bibliography. 28 Y series Supplement 34 (01/2016) 1 Supplement 34 to ITU-T Y-series Recommendations ITU-
25、T Y.4000 series Smart sustainable cities - Setting the stage for stakeholders engagement 1 Introduction It is suggested that one of the major challenges in the emerging smart sustainable city (SSC) field is the lack of a common framework and understanding of SSC stakeholders, including their roles a
26、nd responsibilities. Responding to that need, the objective of this Supplement is to strengthen the design and implementation of SSC by providing all interested stakeholders with a clear overview of roles and responsibilities, including a series of recommendations that can help maximize their contri
27、butions to SSC goals. Global human security and development depend on the strengthening of collective action. The many challenges faced (including the establishment process of SSC) cannot be met effectively by individual governments without the active involvement of civil society, non-governmental o
28、rganizations (NGOs) and the private sector b-UN. Hence, countries, governments, business and various stakeholders realize that complex issues, such as the establishment of an SSC, cannot be achieved by a single actor. Such complex activities require coordinated effort with multiple stakeholders cont
29、ributing to innovative and sustainable solutions b-SEM. This Supplement, based on this fact, is expected to help maximize the contribution of each of these actors, prevent overlapping of functions and facilitate the identification of gaps so as to increase the likelihood that an SSCs goals will be a
30、chieved. This Supplement is addressed to a broad audience of city decision-makers and practitioners involved in the design and implementation of an SSC. It is intended to be as general and inclusive as possible, applicable and relevant to any city, regardless of its size or location, in both develop
31、ed and developing countries. The concepts and definitions presented in this Supplement are in alignment with the series of Supplements to the ITU-T Y.4000 series. 2 Abbreviations and acronyms This Supplement uses the following abbreviations and acronyms: CERT Computer Emergency Response Team CSIRT C
32、omputer Security Incident Response Team EMF Electromagnetic Field GSM Global System for Mobile communications ICT Information and Communication Technology IDS Intruder Detection System ISMD Information Security Management Department KPI Key Performance Indicator LFA Logical Framework Approach NGO No
33、n-Governmental Organization R (ii) responsiveness; (iii) accountability; (iv) transparency; (v) inclusiveness; (vi) legitimacy; (vii) effectiveness; (viii) efficiency; and (ix) equitability of the decision-making process. Keeping in mind the aforementioned aspects, if stakeholder identification and
34、participation are carried out properly, good participation can itself make a significant contribution to the governance. This is based on the assumption that policymaking conducted in an interactive way will build on stakeholder knowledge and this process of policymaking would be more contextual, re
35、liable and easy to implement b-UNEP. Based on this assumption, the methodology for stakeholder analysis for SSC has been elaborated in this Supplement. The methodology for stakeholder analysis that has been followed in this report is an adaptation of the principles proposed by the logical framework
36、approach (LFA) b-LFA. The methodological approach proposed is general in scope, and aims at obtaining a broad classification of the stakeholders involved in a city that wants to become smart and sustainable. This method can be adapted by a particular city to identify and analyse the stakeholders tha
37、t play a role at the local level. The steps proposed are summarized in Figure 1 and further developed in this clause. Figure 1 Steps involved in the analysis of SSC stakeholders Adapted from World Bank and LFA approach. 3.1 Identification of all stakeholders involved in an SSC In this first stage, a
38、ll stakeholders that may be affected or can affect the deployment of the SSC model are identified. The following steps were carried out in order to compile the list of key SSC stakeholders: 1 The definition is a modification of that appearing in b-WB. Y series Supplement 34 (01/2016) 3 initial list
39、derived from the definition: agents that are interested, affected or that have power to influence SSC; validation of the list based on a general classification of stakeholders; validation of the list with stakeholders that appear in different Supplements; validation of the list with stakeholders tha
40、t appear in the literature used for this report. Based on these steps, the following non-exhaustive list of SSC stakeholders has been compiled (in no particular order): a. Municipalities, city councils and city administrations: They are responsible for city management and therefore they are the main
41、 promoters of SSC initiatives in each specific city. b. National and regional governments: They have remits on policies that can affect SSC implementation. c. City services companies: They implement SSC solutions to increase city services efficiency. d. Utility providers: They are responsible for th
42、e deployment of some of the features of an SSC, such as smart grid or smart water management. e. Information and communication technology (ICT) companies (telecom operators, start-ups, software companies): They are the providers of global and integrated solutions, city platforms, as well as ICT infr
43、astructure to support SSC deployment. f. NGOs: These are involved in all initiatives that can influence society and therefore are considered a stakeholder in SSC, especially on the axis of social sustainability. g. International, regional and multilateral organizations: They include UN agencies and
44、multilateral organizations. They can be promoters of initiatives towards human development, environmental sustainability and improvement of quality of life worldwide. They can offer funding opportunities, and are promoters of SSC initiatives. h. Industry associations: Since industries are interested
45、 in the deployment of SSC, industry associations also work towards the success of this new model. i. Academia, research organizations and specialized bodies: They study SSCs and associated trends, including their impacts on and contributions to sustainable development. j. Citizens and citizens organ
46、izations: As inhabitants of cities, citizens are affected both directly and indirectly by SSC deployment. k. Urban planners: Their expertise is important to better understand how to include ICTs in medium- and long-term city planning, as well as to consider urban complexities. l. Standardization bod
47、ies: These organizations are critical to ensuring the application of common terminology and minimum characteristics of an SSC, as well as specifying measurement methods to assess the performance and sustainability of city services based on ICTs. The roles and responsibilities of each of these stakeh
48、olders are further explained in clause 5. 3.2 Categorization of stakeholders The stakeholders included in the list are then categorized according to two different criteria: a) According to their role and participation in project(s) related to SSC. This classification is based on the LFA methodology,
49、 as follows: Active: This refers to all the actors that have the resources and the power to influence the initiative. In this Supplement, all stakeholders have been classified as active because potentially any of them can influence the SSC agenda. When making this classification 4 Y series Supplement 34 (01/2016) at the local level, this list is usually shorter since not all the actors who potentially could, will have the resources and power to do so. Beneficiaries: These are the
