1、KS X ISO/IEC 25062KSKSKSKSSKSKSKS KSKSKS SKSKS KSKS SKS KS (SQuaRE) (CIF) KS X ISO/IEC 25062:20078 2008 6 27 http:/www.kats.go.krKS X ISO/IEC 25062:2008 : ( ) ( ) () ()SJ ( ) ： () ( ) () TTA () LRQA LG-CNS SDS KS X ISO/IEC 25062:2008 : (http:/www.standard.go.kr) ： ：2008 6 27 2008-0355 ： ： ( 02-509-7
2、262) (http:/www.kats.go.kr). 10 5 , . KS X ISO/IEC 25062:2008 i ii 1 1 2 2 3 2 4 .2 5 .4 5.1 4 5.2 (executive summary) 4 5.3 .5 5.4 .5 5.5 .11 5.6 .13 A( ) .15 B( ) 18 C( ) .22 D( ) .27 45 .46 KS X ISO/IEC 25062:2008 ii . 2006 1 ISO/IEC 25062, Software engineering Software product Quality Requiremen
3、ts and Evaluation(SQuaRE) Common Industry Format(CIF) for Usability test reports , . KS X ISO/IEC 25062 . A( ) B( ) C( ) D( ) KS X ISO/IEC 25062:2008 (SQuaRE) (CIF) Information TechonologySoftware engineeringSoftware product Quality Requirements and Evaluation(SQuaRE)Common Industry Format(CIF) for
4、usability test reports 1 KS A ISO 9241 11 (usability), (effectiveness), (efficiency) (satisfaction) . KS X ISO/IEC 9126 2 ISO/IEC 9126 3 . . 5.2 5.3 . 5.4 5.5 , . . . , . , . KS X ISO/IEC 25062:2008 2 2 ( ” ) . (“ ” ) . . , , CIF . 3 . . ( ) . KS A ISO 9241 11： 2005, 11： KS A ISO 13407, KS X ISO/IEC
5、 9126 1, 1： KS X ISO/IEC TR 9126 2, 2： KS X ISO/IEC 14598 5, 5： ISO/IEC 9126 3： 2001, Software engineering Product quality Part 3： Internal metrics ISO/IEC 9126 4： 2001, Software engineering Product quality Part 4： Quality in use metrics 4 . 4.1 4.9 KS A ISO 924111： 2005 . (effectiveness), (efficien
6、cy) (satisfaction) KS A ISO 9241 KS X ISO/IEC 9126 . KS A ISO 9241 KS X ISO/IEC 9126 . KS X ISO/IEC 9126 (productivity) , KS X ISO/IEC 9126 . 4.1 (usability) , KS X ISO/IEC 9126 (quality in use) KS A ISO 9241 . , KS X ISO/IEC 9126 (understandability), (learnability), (operability), (attractiveness)
7、compliance) . 4.2 (effectiveness) KS X ISO/IEC 25062:2008 3 4.3 (efficiency) “ ” . 4.4 (satisfaction) 4.5 (context of use) , , ( , ) , 4.6 (user) 4.7 (user group) , 4.8 (goal) “ ” . 4.9 (task) 1 . 2 . 4.10 (accessibility) , , 1 “ ” , . 2 , , , . 4.11 (assistive technologies) , , (eye tracking devic
8、es)KS X ISO/IEC 25062:2008 4 . 4.12 (assist) , 5 5.1 . ISO/IEC 25062 Common Industry Format for Usability Test Reports and contact information . . 5.2 (executive summary) . . . . . . , KS X ISO/IEC 25062:2008 5 5.3 . 5.3.1 . . 5.3.2 . . . , 5.4 . 5.4.1 . . ( ) . KS X ISO/IEC 25062:2008 6 . , , ( ) (
9、 ) . , . y / P1 y y y y y y y P2 y y y y y y y Pn y y y y y y y . (： 2545) (：18 , 65 ) . ( ) (： 12 , 16 ) . , . / . . . . . . . , . . . 5.4.2 KS X ISO/IEC 25062:2008 7 . 5.4.2.1 . , , , 5.4.2.2 . , , , , , , 5.4.2.3 . , , , , 5.4.2.3.1 . , , , ( ) , . 5.4.2.3.2 . , ( ), KS X ISO/IEC 25062:2008 8 5.4
10、2.3.3 . , 5.4.2.4 . (5.4.4.3 ) , . . . 5.4.3 . , 5.4.3.1 . . , (form) , , 5.4.3.2 . KS X ISO/IEC 25062:2008 9 ( ) , 5.4.3.3 . 5.4.4 (metrics) 4.1 , , . , , . , Dumas Redish 4 . . . . . (Time-On-Task) . , , . 5.4.4.1 . , , , . , . . 5.4.4.1.1 . ( , ), 0 100 % . , 10 , . . , . , KS X ISO/IEC 25062:20
11、08 10 . . 5.4.4.1.2 , . 10 . 5.4.4.1.3 . , KS A ISO 9241 11 . . ( , ) ( , ) A , . , . . . . . , . . , . 5.4.4.2 . . (： ) . . . KS X ISO/IEC 25062:2008 11 5.4.4.2.1 / / 10. (： ) (： ) . 5.4.4.3 . . . (Likert) . , . , . . ASQ 6, CUSI 7, PSSUQ 7, QUIS 3, SUMI 5 SUS 2 . , . Dumas Redish 4 . . 5.5 5.5.1 . ： , ： ,
