1、Lessons Learned Entry: 0347Lesson Info:a71 Lesson Number: 0347a71 Lesson Date: 1994-10-21a71 Submitting Organization: JPLa71 Submitted by: T.W. ShainSubject: Impact of Industrial Mergers/Key Management Changes Abstract: When a contractor was absorbed by a second contractor early during the performan
2、ce of the Mars Observer contract, the new contractors management implemented methods that were not consistent with the original, agreed upon plans for integration and test. This created problems between JPL and the new contractor management.Reconfirm the contract should major changes occur in the co
3、ntractors organization, document critical technical and programmatic agreements, and revalidate agreements when changes in key personnel occur. Description of Driving Event: Original plans for integration and test agreed upon by the original contractors management were based on their past methods. T
4、his contractor was absorbed by a second contractor early during the performance of the Mars Observer contract. When the second contractor took over, they had other methods that were not the same as the original approach. This created problems between JPL and the second contractor management in perfo
5、rming the contract.Reference(s):1. Mars Observer Loss of Signal: Special Review Board Final Report: JPL Pub. 93-282. Report of the Mars Observer Mission Failure Investigation Board, Volume I, dated 12/31/93Lesson(s) Learned: 1. Problems can arise when major management changes occur at the contractor
6、 such as a Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-corporate takeover.2. Agreements with key personnel are likely affected by major management changes.Recommendation(s): 1. Reconfirm the contract should major changes occur in the contractors
7、organization.2. Critical technical and programmatic agreements with the contractor should documented.3. Revalidate agreements when changes in key personnel occur.Evidence of Recurrence Control Effectiveness: N/ADocuments Related to Lesson: N/AMission Directorate(s): N/AAdditional Key Phrase(s): a71 Administration/OrganizationAdditional Info: Approval Info: a71 Approval Date: 1994-10-13a71 Approval Name: Carol Dumaina71 Approval Organization: 125-204a71 Approval Phone Number: 818-354-8242Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-
