1、Lessons Learned Entry: 1136Lesson Info:a71 Lesson Number: 1136a71 Lesson Date: 2000-02-01a71 Submitting Organization: HQa71 Submitted by: David M. LengyelSubject: Space Shuttle Program/Process Control/Best Practices Description of Driving Event: Support for Implementation of Process Control Focus Gr
2、oup for Shuttle ProgramLesson(s) Learned: The Space Shuttle Program Office has instituted a set of Process Control Focus Groups whose goal is to implement “best practice“ commonality in change control procedures across all supplier tiers.Recommendation(s): Focus the active and dedicated support of s
3、enior management of the major contractors and all their subcontractors on implementing the process control “best practices“ as soon as feasible. NASA must be fully apprised of all process changes even if they result in a product that meets requirements.Evidence of Recurrence Control Effectiveness: N
4、ASA concurs with the recommendation. The Government and Industry Process Control Focus Group has been established by the Manager, Space Shuttle Program (SSP), and is aggressively developing a coordinated and consistent process control program for the SSP. The goal of the Process Control Focus Group
5、is to achieve common process change control across all program elements. A Process Control Management Plan has been developed with formal sign-off by NASA and all prime contractors required. Membership of this group includes civil servant representation from JSC, KSC, and MSFC and all the Space Shut
6、tle prime contractors. The efforts of this group are focused on increasing communication of the importance of process change control to all elements of the program including subtier suppliers, implementation of best practices, and sharing lessons learned among all Shuttle contractors.Provided by IHS
7、Not for ResaleNo reproduction or networking permitted without license from IHS-,-,-To increase awareness of the SSP emphasis on process control, increased communication with the suppliers will be accomplished by several methods, including an SSP Process Control video, posters, and brochures. These a
8、re examples of tools that will be used during motivational visits to suppliers by prime contractor and SSP management.A process control best practices and lessons learned database is being developed by the focus group for use by NASA and the prime contractors to share lessons learned and implement t
9、he use of best practices across the program. This database will include the process/product integrity audits and process failure mode and effects analyses (FMEA) mentioned in the ASAP report as good process control techniques. Symposiums to share in-depth techniques for applying these best practices
10、 to different business situations are also planned. In summary, establishment of the focus group, development of the database, use of a process control video and other tools during NASA and contractor management motivational visits to suppliers, and the utilization of symposiums will foster NASA pro
11、cess change awareness and focus the major contractors and their subcontractors on implementation of best practices process control.Documents Related to Lesson: N/AMission Directorate(s): a71 Space Operationsa71 Exploration SystemsAdditional Key Phrase(s): a71 Administration/Organizationa71 Aerospace
12、 Safety Advisory Panela71 Parts Materials & Processesa71 Safety & Mission AssuranceAdditional Info: Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Approval Info: a71 Approval Date: 2002-02-25a71 Approval Name: Bill Loewya71 Approval Organization: HQa71 Approval Phone Number: 202-358-0528Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-
