1、Lessons Learned Entry: 1459Lesson Info:a71 Lesson Number: 1459a71 Lesson Date: 2003-08-31a71 Submitting Organization: JSCa71 Submitted by: David LengyelSubject: Accident Investigations/Public Affairs Functions Abstract: Respective roles of Investigation Board and NASA Public Affairs representatives
2、should be agreed to, and PAOs should work more closely to ensure releases and responses to Congressional inquiries do not catch each other off guard.Description of Driving Event: The Columbia Accident Investigation Board (CAIB) and NASA public releases and responses to congressional inquiries someti
3、mes caught each other off-guard.Lesson(s) Learned: Roles of respective public affairs representatives would run smoother if their respective charters were agreed to in the Contingency Action Plan and the representatives were either co-located or in closer contact.Recommendation(s): a71 Identify the
4、accident investigation board public affairs representative as early as possible because they become the official spokesperson for the entire Board. The Board and NASA public affairs representatives should agree on who should release what kinds of information to the public and what concurrences shoul
5、d be required.a71 Pursue violations of that agreement (leaks). Follow leaks back to the source and have appropriate action taken to enforce the rules.a71 Have a designated person handle Congressional inquiries sent to the Board and coordinated (not approved) with NASA. Similarly, NASA should respond
6、 to congressional inquiries sent Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-to NASA with Board coordination. Evidence of Recurrence Control Effectiveness: TBD NASA ResponseDocuments Related to Lesson: Agency Contingency Action Plan for Space Fli
7、ght OperationsMission Directorate(s): a71 Space Operationsa71 Exploration SystemsAdditional Key Phrase(s): a71 Accident Investigationa71 Administration/Organizationa71 External Relationsa71 NASA Standardsa71 Policy & Planninga71 Safety & Mission AssuranceAdditional Info: Approval Info: a71 Approval Date: 2004-06-16a71 Approval Name: Ronald Montaguea71 Approval Organization: JSCa71 Approval Phone Number: 281-483-8576Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-
