1、剑桥商务英语中级-142 及答案解析(总分：100.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：1，分数：7.00)ASalinas outlines the key qualities of good management m this autobiography. He believes that decisions should be based on facts, not opinions; that peoples strengths should be exploited; and that disagreement i
2、s sometimes necessary. But the main point he makes is that leadership means performing well at all times and setting a good exampleBIn this collection of essays, top business leaders predict how businesses will change over the next few years. They analyse changes in business and society and their ef
3、forts on job markets, as well as taking a look at possible strengths and weaknesses of leading economics and their currencies. This collection outlines a vision of tomorrows business world and the type of leaders that will be required.CThis book is a well-researched study of the problem of leadershi
4、p in global quoted companies, 160 international business leaders were asked how they added value to their companies and their answers form the main part of this book. Both managers and companies are analysed in order to show how they cope with difficult issues. A useful book for all senior managers.
5、D100 well-known US business leaders through this century are described in this book, which analyses how their fortunes were made and sometimes lost. The background, business career, character and personal life of each individual are outlined, creating an impressive collection of biographies and an e
6、xcellent reference work.（分数：7.00）(1).In this book you learn about the lives of business leaders from the past.（分数：1.00）填空项 1:_(2).This book looks at how large companies deal with various problem areas.（分数：1.00）填空项 1:_(3).This is a book about one business leaders experiences.（分数：1.00）填空项 1:_(4).This
7、book describes both successes and failures.（分数：1.00）填空项 1:_(5).This book suggests probable trends in the business world.（分数：1.00）填空项 1:_(6).The writer of this book gives his personal views of what makes a good business leader.（分数：1.00）填空项 1:_(7).This book is based on interviews with business leaders
8、.（分数：1.00）填空项 1:_三、PART TWO(总题数：1，分数：5.00)Tips for Succeeding at InterviewsThe aim of a job interview is to establish whether you are likely to do well in a particular job in a specific organisation. This is not only a matter of having the necessary technical knowledge and skills. You must also have
9、 the motivation, the ability to adapt to new ways of working and to a new work environment, and the personality to do the job and fit into a new team. But there are other personal skills that affect your success in a job. These include getting on with people, oral and written communication. teamwork
10、ing, problem solving and good time management.Most people think that interviewers know what they are looking for and will recognize it when they see it. (8) This applies to recruiters as much as anyone else. In fact, a former head of selection at one big firm used to say that “some interviewers are
11、so poor they would do better to rely on chance.“In companies which recognise this, various methods are used to try to find the right person. (9) Research has shown that this approach is more reliable than the ordinary job interview. though not as effective as using personality tests or assessment ce
12、ntres.In a structured interview the interviewer groups the qualities listed in the job specification under various headings. There arc two well-established structures for this: the National Institute of industrial Psychologys Seven-Point Plan and the Five-Fold Grading System. Both these systems cove
13、r factors such as physical appearance, qualifications, general intelligence, motivation and previous experience. (10) However, they should not give equal weight to each one. Some factors are more important in one job than another. For example, physical appearance and manner will be more important in
14、 a sales position than for a researcher who works behind the scenes. It is also a fact that the impact the candidate makes in the first three or four minutes of an interview is of major importance. (11) A decision not to hire is often made during those first few minutes.It is not always possible to
15、tell whether structured interview techniques are being used. If interviewers ask questions systematically, using some kind of checklist, and occasionally make a brief note, they probably are. On the other hand, if the interviewer goes through your application to confirm what you have already said, o
16、r asks irrelevant questions, or jumps from one topic to another, the interview is unlikely to be structured. Before you attend any interview, look again at the job description and the personal specification. (12) If you already have a mental list of the key points that you need to mention, you are u
17、nlikely to waste time giving irrelevant information or to omit important points in your favor. A. Study them closely and assess what your interviewer will be looking for. B. However, people are actually not very good at assessing one another. C. A number of skills are common to most of these intervi
18、ewing situations. D. Although a favorable impression may be reversed later in the interview, a negative impression is rarely changed. E. The most common is the structured interview. F. For each of these areas the interviewers score candidates against how well they fit the job specification. G. But t
19、here are other personal skills that affect your success in a jo（分数：5.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数：1，分数：6.00)Success of New Rail Links in EuropeThe Eurostar company is now running frequent train services using the tunnel built beneath the sea between Britain and France. Mill
20、ions of passengers have already travelled on Eurostar trains and there are now twenty services a day between London and Paris and nine between London and Brussels.Eurostar has already won 40% of all passengers from the UK to Paris and Brussels but further growth will depend on the business market. T
21、he early morning departure to Paris is proving popular, especially for business people from London who need to do a full days work in the French capital.However. exactly how many of Eurostars passengers are business travellers is unknown. While first-class accommodation has been 70% fill, many of th
22、ese passengers are travelling on holiday: one travel agent estimates Eurostar has only 20% of the business travel market. Meanwhile, tour operators report a sharp rise in the sale of short trips to Paris. which, they claim, is largely due to the possibility of travelling by Eurostar.As Eurostar incr
23、eases the frequency of daily journeys over the next year. it will need more business travellers than ever to fill its trains. However, business travel agents feel that some aspects of Eurostar service could be improved. According to one large business travel agent. “Eurostars marketing has been poor
24、 and it needs to look more closely at doing commercial deals with large travel agents and corporations to become more attractive than airlines“. British travel agents alone are now spending over 1 million a month with Eurostar. Naturally, they are expecting Eurostar to provide some good deals and fl
25、exible tickets.Eurostar is hoping to attract more customers as it expands its network of services. Already, train journeys between London and Paris stop at a few towns and cities enroute. There will also be daytime and overnight services front eighteen other British cities to Paris and Brussels, and
26、 planning is in progress for services from London to cities in Holland and Germany. Soon, many major towns and cities in Britain and other European countries will have regular direct connections within Eurostars network.The demand for Eurostar is forcing airlines to use smaller planes on the London-
27、Paris and London-Brussels service, two of the busiest air routes in the world. One British airline reports a 15% decline in ticket sales to both Paris and Brussels. The crucial marketing aspect in business travel is frequency, Rather than cut frequency, airlines have reduced the size of their aircra
28、ft to prevent further losses. However, the large airlines will find it easier to maintain their flight schedules by introducing lower capacity planes. Eurostar threatens mainly the smaller airlines, which already have fewer services and smaller planes.（分数：6.00）(1).Which of the following statements i
29、s not true about Eurostar company?（分数：1.00）A.Passengers can travel on its trains through the tunnel.B.It offers frequent train services front London to Paris.C.There are many passengers traveling on Eurostar.D.It offers a variety of services on the train every day.(2).At present, Eurostars customers
30、 are mainly（分数：1.00）A.commuters from the UK to Paris and Brussels.B.passengers travelling on holiday.C.people who need to do a full days work in Paris.D.business travellers.(3).Among the Eurostars passengers, the number of business travellers is（分数：1.00）A.70 percent of the total.B.20 percent of the
31、total.C.30 percent of the total.D.unknown.(4).All of the following are travel agents suggestions to Eurostar except（分数：1.00）A.marketing its service so it can be more competitive than airlines.B.increasing the frequency of daily journey.C.updating its image and doing more commercial deals.D.providing
32、 flexible tickets to travel agents.(5).In order to attract more customers, Eurostars trains have already（分数：1.00）A.stopped at a few towns and cities between London and Paris.B.increased both daytime and overnight services.C.increased service front UK to cities in Holland and Germany.D.connected UK a
33、nd other European countries directly.(6).To compete with Eurostar, airlines should（分数：1.00）A.use lower capacity planes.B.cut frequency.C.offer cheaper tickets.D.maintain the flight schedul五、PART FOUR(总题数：1，分数：15.00)The move to self-service has meant that in many shops, fewer tasks are now performed
34、by store assistants. Typical tasks which remain are making sure that shelves and counters are fully (19) , taking the customers payment, and (20) the purchases. However, in some shops, the more traditional selling skills are still important. In larger stores, it is normal for a range of (21) to be r
35、otated among staff, giving greater work variety.Every customer has different (22) . and different reasons for coming into the store. Some know (23) what they want, ask for it and buy it. Many, however, are not sure, and if they are not (24) correctly they may go somewhere else to boy. The store assi
36、stant must (25) when and how to offer help, and gain the customers confidence with the (26) amount of questioning about what they are looking for. They can then give information and advice about the products which might (27) the customers requirements. This demands both communication skills and know
37、ledge of the product. Finally, they have to persuade the customer to make the (28) to buy, and close the deal. If the customer is just (29) , the store assistant needs to offer efficient and friendly service, hoping that the customer will return when he or site is ready to buy. It is worth rememberi
38、ng that many stores depend on their (30) customers for a large part of their (31) The actual tasks of a store assistant vary with the type of goods sold. In a mens outfitters these could include (32) a customer for a suit. In an electronics store, it is vital to be able to (33) how a computer or hi-
39、fi unit works and to ensure that the customer bas any accessories they might need.（分数：15.00）A.storedB.providedC.stockedD.packedA.wrappingB.surroundingC.enclosingD.coveringA.actsB.dutiesC.requirementsD.actionsA.needsB.necessitiesC.targetsD.incentivesA.obviouslyB.surelyC.carefullyD.exactlyA.conductedB
40、.treatedC.servicedD.controlledA.assessB.validateC.testD.questionA.adequateB.calculateC.rightD.justA.balanceB.suitC.equalD.reachA.decisionB.conclusionC.contractD.engagementA.reviewingB.observingC.lookingD.watchingA.regularB.constantC.continuousD.fixedA.proceedsB.businessC.assetsD.dealingsA.gradingB.r
41、atingC.estimatingD.measuringA.presentB.proveC.demonstrateD.acknowledge六、PART FIVE(总题数：1，分数：12.00)Just one year after moving into the suburbs of Stockholm, our largestSwedish branch this has outgrown its current premises. The center will be34. moving again in the next few weeks, this time order to pu
42、rpose-built35. offices in the city center. Business has grown by more than a fifty per cent36. during the past year. Moreover, the branch has recently been gained a37. prestigious new contract with one of the citys major accountancy firms.38. currently outsourcing its management training. The contra
43、ct which will39. initially be for a two-year period but we hope it will be extended. What40. helped us win the contract was in the success of the training we have41. been doing for similar companies in the recent years. Even though it is nor42. yet clear how big the contract will be. but it is expec
44、ted to grow steadily43. as more and more management training is gradually outsourced. We are44. positive the excellent new location will be provide further boosts, both to45. sales and morale. We would like to take this chance to thank you staff and management for their efforts over the last twelve
45、months.（分数：12.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_七、WRITING(总题数：2，分数：25.00)1.PART ONE You are the Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Robert Burton, a colleague who works for subs
46、idiary. Write a memo to your secretary:telling her who you are going to see and when;asking her to book flight tickets and accommodation;telling her what work you would like your secretary to do in your absence. Write 40-50 words on your Answer Sheet.（分数：12.50）_2.PART TWO You are the owner of a clot
47、hing firm. A customer has sent you a letter summarizing a recent negotiation. You have written some notes on the letter. Write a 120-140-word reply to the buyer using the letter and your notes. Do not include your address.Dear Sophia.It was good to see you again last week and we are delighted that y
48、our silk blouse will be included in our winter catalog. We are delighted, too.As promised, listed below are the points agreed at the meeting:1. The contract is for the Ella range of silk blouses in three colors. in six colors, which three colors do they want?2. You will grant us exclusive import rights for the blouses in the UK.3. The quantity will be 5.000 pieces,
