1、剑桥商务英语中级-162 及答案解析(总分：100.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：1，分数：7.00)A. Interactive TrainingHave you ever considered a career in training ?Apply now to join one of our Interactive Training courses. All our trainers have had leading roles in Staff Development and they will demonst
2、rate a variety of training techniques from individual to group involvement using drama. Course participants contribute with their experience in the discussions which follow each activity.Guidance in designing a range of courses including Word Processing, Typing, Time Management and Accounting is pro
3、vided.Contact Ian Draper: Phone 23345454, Fax 2334 5778B. Euromoney Trainee SchemeStudents interested in creating or selling financial products are invited to apply for six-month training schemes.An expenses allowance is paid monthly to each trainee. At the end of the six months, trainees will be as
4、sessed on their aptitude and a selected number will be offered permanent employment at our central office.Students wishing to apply should send a CV along with a 200-word summary on why they think they are suitable for this scheme.Applications to: Euromoney, Unit 3, Dearing Commercial Estate, Singap
5、oreC. Cercos High Technology CoursesRegardless of previous experience, if you are aged eighteen or over, Cercos professional seven-week full-time training programme provides the gateway to employment in the rapidly expanding computer maintenance industry. Learn how to diagnose faults using the lates
6、t technological aids and to effectively and efficiently deal with problematic machinery and customers！Contact John Segarro at 0772 4,313 for application form and course contents.D. Wizard Training CoursesMany people are confused by the arrangement of letters on a computer keyboard and never progress
7、 beyond tapping slowly away with two fingers. Our courses concentrate on training the fingers to find all the letters on the keyboard. Easy, short drills with three-letter words help you master the skills of typing within a matter of days.Phone 34254422 for costs and further details.（分数：7.00）(1).App
8、ly for this course if you are interested in running courses in office skills.（分数：1.00）填空项 1:_(2).This course will teach you how to repair computers.（分数：1.00）填空项 1:_(3).Applicants must give reasons for wanting to join this course.（分数：1.00）填空项 1:_(4).This course promises very quick results.（分数：1.00）填空
9、项 1:_(5).You will be shown a range of teaching methods on this course.（分数：1.00）填空项 1:_(6).If you complete this course successfully, you may be given a job.（分数：1.00）填空项 1:_(7).The organizers will cover some of your costs while you are on this course.（分数：1.00）填空项 1:_三、PART TWO(总题数：1，分数：5.00)New Techno
10、logy LinksIn the past 10 years, Jones and May have made a 350m investment in information technology. (0) .Every time a customer makes a purchase, the Jones and May Till do a lot more than just producing their change and a receipt. With the help of an advanced computer system the Tills feed the infor
11、mation to their central computers, which calculate what stock is needed. (8) They are then almost instantly able to organize the following days or weeks deliveries. (9) For example, food shelves do not sell out early on a Saturday as they used to and a wider range of goods are available on a Monday.
12、 Using advanced communication between stores, Head Office and suppliers, the computers work out what has been sold each day, what suppliers need to produce, and what should be delivered to stores the following day. (10) Fewer customers are disappointed and profits improve.(11) When a new seasons ran
13、ge of clothes goes into stores in a variety of colors, the computer system makes it possible to respond to sales data almost overnight and, for example, increase the production of clothes in faster-selling colors and sizes. On the occasion that an item is temporarily out of stock, information techno
14、logy enables sales staff to tell customers immediately whether it is available from the distribution center. If it is, an order can be placed. (12) So next time you are handed a Jones and May receipt you will know that the system is already reacting to your purchase and reordering the item you have
15、just bought.A. This involves serious delays and damages customer confidence.B. Among the benefits for clothing is the fact that stores receive new deliveries according to their exact requirements.C. This unusually responsive system provides benefits in terms of both customer service and profits.D. T
16、his information is fed from there directly into the suppliers computers.E. The new system has halved the delivery time for customers down to 24 hours from 48 hours.F. Such a quick and sensitive response ensures that the right amount of fresh food arrives at each store.G. Their desktop computers can
17、access sales data from the tills allowing them to change orders.（分数：5.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数：1，分数：6.00)A Risky BusinessAs everyone in business knows, working life can be difficult. At times, it seems impossible to reach a position, where everything is running smoothly
18、. Computer failure, client indecision and even mistakes by staff can quickly send a company into crisis. Many disasters are completely unforeseen, and it is becoming increasingly important for managers to learn how to live with the unexpected.After several major disasters in the City of London, a gr
19、oup of managers have got together to form an organization, called Survive. Their objective is to advise companies of the steps they should take in order to maintain business continuity in the event of disaster. So far they have worked with 600 companies in the UK and they are rapidly branching out t
20、o locations around the world. Survive Singapore, which offers its services to companies in the Pacific Rim, is the latest branch of the organization to be established. The advice they offer can be broken down into three areas.Whatever size your company is, the basic lessons are the same. Firstly, if
21、 you listen to employees and customers, then you are more likely to discover the risks you may be running which you hadnt thought of. Maybe safety procedures have got a little out of date; it is your employees who can tell you which working practices are dangerous or inadequately supervised. Wider i
22、ssues, such as polluting a local river, may be discovered through the public. If you have systems to keep in touch with what people are saying about you, then you will have a chance of preventing problems before they arrive.Secondly, many companies dont have adequate insurance. In fact, many small c
23、ompanies have very little insurance at all and only discover that they are underinsured when it is too late. A fire may break out in the office and damage to not only the office furniture but also invaluable customer recorder and legal documents. The effect of the damage to the company can often mak
24、e recovery impossible. Survive will assist companies in assessing their risk of unexpected events, and point them in the direction of suitable insurance companies.The third area to look at is what to do if your office did burn down and all your records were lost. What you need is a business continui
25、ty plan. Professional assistance in drawing up a plan can be provided by Survive, who will give you access to publications, conferences, databases and workshops where you can discuss problems with people in similar situations to yours.（分数：6.00）(1).What is becoming increasingly important for managers
26、 to learn according to the passage?A. How to face competition. B. How to work under pressure.C. How to live with the unexpected. D. How to take risks.（分数：1.00）A.B.C.D.(2).What is the purpose of the organization of “survive“?A. To avoid damage to the environment.B. To insure against computer failure.
27、C. To find out from people.D. To maintain business continuity in the event of disaster.（分数：1.00）A.B.C.D.(3).According to the writer, how do you discover the risks likely?A. By listening to “survive“. B. By listening to employees and customers.C. By listening to the market. D. By listening to the pub
28、lic.（分数：1.00）A.B.C.D.(4).A fire can cause fatal damage to _.A. small companiesB. companies without assessing their riskC. companies without insuranceD. companies with suitable insurance（分数：1.00）A.B.C.D.(5).According to the writer, “survive“ can help you to calculate _.A. how to insure against comput
29、er failureB. what is happening in your office that is potentially dangerousC. what the chances are of a disaster hitting your companyD. which is the safest location for your business（分数：1.00）A.B.C.D.(6).“Survive“ can help you with access to publications, conferences, databases and workshops in which
30、 you can have a talk with people in similar situation when _.A. company does not have adequate insuranceB. your office did burn down and all your records were lostC. companies get into crisisD. companies are taking a big risk（分数：1.00）A.B.C.D.五、PART FOUR(总题数：1，分数：15.00)The Significance of the Divisio
31、n of LabourThe significance of the division of labour was first found by Adam Smith in the 1770s. He explained part of its advantages. He gives as an example the process (19) which pins were made in England.“One man draws (20) the wire; another strengthens it; a third cuts it; a fourth points it; a
32、fifth grinds it at the top to prepare it to receive the head. To make the head (21) two or three operations. To put it on is a (22) operation, to polish the pins is another. And the important business of making pins is, (23) this manner, (24) into about eighteen operations, which in some factories a
33、re all performed by different people, (25) in others the same man will sometimes perform two or three of them. “Ten men, Smith said, in this way, turned (26) twelve pounds of pins a day or about 4,800 pins per worker. But if all of them had worked separately and (27) without division of labour, none
34、 of them could have made twenty pins in a day and perhaps not even one.There can be no doubt that division of labour is a/an (28) way of (29) work. Fewer people can make more pins. Adam Smith saw this but he also took it for granted that division of labour is in itself responsible for economic (30)
35、and development and that it (31) for the difference between (32) economies and those that (33) still but division of labour adds nothing new; it only enables people to produce more of what they already have.（分数：15.00）(1).Ain Bon Cby Dthrough（分数：1.00）A.B.C.D.(2).Aout Bup Coff Din（分数：1.00）A.B.C.D.(3).
36、Ademands Brequests Crequires Dinquires（分数：1.00）A.B.C.D.(4).Aone Bseparate Cdifferent Ddefinite（分数：1.00）A.B.C.D.(5).Awith Bby Cthrough Din（分数：1.00）A.B.C.D.(6).Aseparated Bdivided Cclassified Dcut（分数：1.00）A.B.C.D.(7).Athough Band Cwhich Dhowever（分数：1.00）A.B.C.D.(8).Aup Bon Cin Dout（分数：1.00）A.B.C.D.(9)
37、.Aindividually Balone Capart Dindependently（分数：1.00）A.B.C.D.(10).Aefficient Bimportant Ceffective Dexcellent（分数：1.00）A.B.C.D.(11).Agiving Borganising Cfinishing Dperforming（分数：1.00）A.B.C.D.(12).Arise Bprogress Cgrowth Droaring（分数：1.00）A.B.C.D.(13).Aaccounts Bmakes Ccounts Dlooks（分数：1.00）A.B.C.D.(14)
38、.Araising Bexpanding Cextending Dinflating（分数：1.00）A.B.C.D.(15).Akeep Breserve Chold Dstand（分数：1.00）A.B.C.D.六、PART FIVE(总题数：1，分数：12.00)Ethics and Mission StatementAs business emerged from the profit-oriented in 1980s, values and social responsibilities were being emphasized on corporate mission stat
39、ements.(34) Because greed was out, and ethics were in. Business and their employees(35) became actively engaged in less activities that contributed to their communities.(36) To spell out their goals, companies were increasingly developed codes of ethics.(37) Mission statements that were written beca
40、use they required consensus and(38) commitment. Not everyone who, however, agreed with the trend toward the(39) strong social stances of some public corporations. Respected economist Milton(40) Friedman contended, “Many Few trends could so thoroughly undermine the very(41) foundation of our free soc
41、iety as the acceptance by corporate officials of a social(42) responsibility other than to make as much more money for their stockholders as(43) possible. The CEO of Levi Strauss ?A. She doesnt know what has caused them.B. She hadnt expected Nottingham to have problems.C. She doesnt think they will
42、continue for long.（分数：1.00）A.B.C.(2).James says the European division solved a similar problem byA. closing some centres.B. advertising the centres.C. investing in the centres.（分数：1.00）A.B.C.(3).Sophie proposes that the Nottingham centre shouldA. be sold to a company in a different sector.B. continu
43、e to operate as a Daylong Centre.C. remain a leisure centre but under different ownership.（分数：1.00）A.B.C.(4).James believes that the main cause of the problem isA. a change in consumer tastes.B. the design of the centres.C. the economic situation.（分数：1.00）A.B.C.(5).According to Sophie, advertising w
44、ouldA. take time to improve the figures.B. produce only temporary results.C. improve the companys image.（分数：1.00）A.B.C.(6).James suggests that part of the solution is toA. reduce opening hours.B. employ staff on lower wages.C. limit the promotional offers.（分数：1.00）A.B.C.(7).The Board wants to sell t
45、he Nottingham centre becauseA. the companys share price has been falling.B. it would fetch a good price.C. they need to compensate for losses.（分数：1.00）A.B.C.(8).Sophie finally agrees to propose to the Board that theyA. keep the centre running as normal.B. allocate money for extra promotions.C. give
46、the centre a chance to reduce its costs.（分数：1.00）A.B.C.十九、SPEAKING(总题数：0，分数：0.00)二十、PART ONE(总题数：1，分数：5.00)3.The interviewabout 3 minutesIn this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions,（分数：5.00）
47、_二十一、PART TWO(总题数：1，分数：5.00)4.A: WHAT IS IMPORTANT WHEN.? Planning a presentation Audience Equipment needed B: WHAT IS IMPORTANT WHEN.? Selecting an interpreter for a meeting with foreign clients Experience Reliability C: WHAT IS IMPORTANT WHEN.? Introducing a new product range onto the market Timin
48、g Advance publicity （分数：5.00）_二十二、PART THREE(总题数：1，分数：5.00)5.Discussion-about 5 minutesIn this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner.After that the examiner will ask you more questions related to the topic.For two candidatesNo-Smoking PolicyYour company is consideri
