1、ASD STANDARD NORME ASD ASD NORM prEN 9104-003 Edition P 2 April 2009 PUBLISHED BY THE AEROSPACE AND DEFENCE INDUSTRIES ASSOCIATION OF EUROPE - STANDARDIZATIONAvenue de Tervuren, 270 - B-1150 Brussels - Tel. + 32 2 775 8126 - Fax. + 32 2 763 3565 - www.asd-stan.orgICS: Descriptors: ENGLISH VERSION Ae
2、rospace series Quality management systems Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification Srie arospatiale Systmes de management de la qualit Partie 003 : Exigences applicables au Systme de Management de la Qualit dans le domaine Arospatial (S
3、MQA) Formation et Qualification des Auditeurs Luft- und Raumfahrt Qualittsmanagementsysteme Teil 003: Anforderung an das Qualittsmanagementsysteme der Luft- und Raumfahrt anwendbar fr Auditoren Ausbildung und Qualifikation This “Aerospace Series“ Prestandard has been drawn up under the responsibilit
4、y of ASD-STAN (The AeroSpace and Defence Industries Association of Europe - Standardization). It is published for the needs of the European Aerospace Industry. It has been technically approved by the experts of the concerned Domain following member comments. Subsequent to the publication of this Pre
5、standard, the technical content shall not be changed to an extent that interchangeability is affected, physically or functionally, without re-identification of the standard. After examination and review by users and formal agreement of ASD-STAN, it will be submitted as a draft European Standard (prE
6、N) to CEN (European Committee for Standardization) for formal vote and transformation to full European Standard (EN). The CEN national members have then to implement the EN at national level by giving the EN the status of a national standard and by withdrawing any national standards conflicting with
7、 the EN. Edition approved for publication 15 April 2009 Comments should be sent within six months after the date of publication to ASD-STAN Quality Domain Copyright 2009 by ASD-STAN prEN 9104-003:2009 2 Contents Page Foreword3 1 Scope 4 2 Normative references 4 3 Terms and definitions .4 4 General6
8、5 AQMS auditor competency requirements.7 6 Requirements for training courses9 7 AQMS aerospace experience auditor evaluation and authentication. 18 8 Re-authentication or withdrawal of AQMS AEA 19 Annex A (normative) Detailed requirements for training courses 20 A.1 AQMS foundation course. 20 A.2 AQ
9、MS standard auditor course. 20 A.3 9100 - Aerospace industry specific course (formerly the in-depth/competency course) 22 A.4 9110 - Aerospace industry specific course for repair/maintenance 23 A.5 Off-site/self study course. 24 Bibliography. 27 prEN 9104-003:2009 3 Foreword This standard was review
10、ed by the Domain Technical Coordinator of ASD-STANs Quality Domain. After inquiries and votes carried out in accordance with the rules of ASD-STAN defined in ASD-STANs General Process Manual, this standard has received approval for Publication. This document is written to define a common process for
11、 aerospace auditor training and authentication to be utilized by all the International Aerospace Quality Group (IAQG) sectors. In December 1998, the Aerospace Industry established the International Aerospace Quality Group (IAQG) with the purpose of achieving significant improvements in quality and r
12、eductions in cost throughout the value stream. IAQG developed a truly global scheme IAQG 9104 for the use of assessment results performed by Certification/Registration Bodies (CRBs), based on the 9100-series standards and taking into account the schemes already in use or under development in the var
13、ious IAQG sectors. This document supplements the existing international requirements for the accreditation of personnel certification bodies, accreditation of CRBs and auditor certification programs. Confidence and reliance in the audit process depends on the competence of those conducting the audit
14、, making certification/registration decisions and supporting an audit program. Competence is based on the demonstration of personal attributes, and the ability to apply Aerospace Quality Management System (AQMS) knowledge and skills gained through education, work experience, auditor training and aud
15、it experience. (ISO 19011:2002 7.1). Knowledge and skills are only two elements of competency. Therefore, organizations operating AQMS audit programs should establish and implement effective competency systems that are based on ISO 19011:2002 section 7, ISO/IEC Guide 62, and IAF GD 2. The IAF Guidan
16、ce on the application of ISO/IEC Guide 62 (IAF GD 2) requires personnel operating in a specific technical field to have competence for the functions they perform, be they management, technical, administrative, or other (IAF GD 2 G 2.21). This means that an organization operating an aerospace auditin
17、g program should have adequate personnel with required knowledge of aerospace processes, product and system requirements to ensure their audit program is able to operate effectively and in accordance with Aerospace Industry requirements. Contained herein are requirements for Aerospace Auditor Compet
18、ency and Training Course to satisfy the competency criteria in IAQG 9104 to support certification/registration and recognition of Aerospace Quality Management Systems. prEN 9104-003:2009 4 1 Scope This document provides the minimum requirements (Body of Knowledge) for AQMS Auditors who will particip
19、ate in AQMS Certification/registration activities including Auditor Authentication process and for training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS systems under the IAQG and those who manage the competency element of an AQMS audit program and
20、 to training organizations. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies
21、. EN 9100, Aerospace series Quality management systems Requirements (based on ISO 9001:2000) and Quality systems Model for quality assurance in design, development, production, installation and servicing (based on ISO 9001:1994). 1)EN 9104, Aerospace series Quality management systems Requirements fo
22、r Aerospace Quality Management System Certification/Registrations Programs. 1)EN 9110, Aerospace series Quality systems Model for quality assurance applicable to maintenance organizations. 1)EN 9120, Aerospace series Quality management systems Requirements for stockist distributors (based on ISO 900
23、1:2000). 1)ISO 9000, Quality management systems Fundamentals and vocabulary. ISO 9001, Quality management systems Requirements. ISO 19011, Guidelines for quality and/or environmental management systems auditing. 3 Terms and definitions For the purposes of this document, the following terms and defin
24、itions apply. 3.1 accreditation body (AB) body recognized by an IAQG sector that has the primary responsibility for the accreditation of certification bodies to issue certifications/registrations to Aerospace Quality Management Systems standards 3.2 aerospace business of design, manufacture, mainten
25、ance, distribution and support of aviation vehicles and engines, accessories and component parts, all ancillary and allied businesses including aerospace vehicle operations This also includes Space and Defence. 1) Or the corresponding AAQG standards (e.g. AS, ARP, etc.) or APAQG (e.g. JISQ, SJAC, HB
26、, etc.).prEN 9104-003:2009 5 3.3 aerospace experience auditor (AEA) 2)auditor that has met the requirements set forth in this document 3.4 aerospace product “Aerospace Product” shall mean an aircraft, rotorcraft, guided weapon, launcher, spacecraft, other product designed to travel through the air,
27、inside or outside the ground effect, or to travel outside the influence of the earths atmosphere or major components of these products such as engines or major sub-systems or parts, appliances, equipment and materials as contained in these Refer to EN 9104. 3.5 aerospace quality management system (A
28、QMS) standards standards published under the umbrella of IAQG generally referred to as 9100, 9110 and 9120 NOTE In some countries these standards are published with different designations. 3.6 auditor auditor shall refer to a person that has met the requirements set forth in EN 9104 and this documen
29、t 3.7 auditor authentication body (AAB) body recognized by an IAQG sector that has the primary responsibility for certifying or approving persons (e.g., auditors) against specific requirements 3.8 blended learning combination of electronic, knowledge-based training and face-to-face, skills-based tra
30、ining 3.9 body of knowledge framework that defines the current boundaries of knowledge of the quality profession within the IAQG. It is set out as simple statements of knowledge that can be used and developed by user groups such as the educational establishment, training establishments, membership a
31、nd those organizations that need to define guidance or competencies for their quality professionals NOTE The IAQGs Body of Quality Knowledge is revised and administered by the IAQG People Capability Strategy Stream which accepts requests for revision as and when they arise from user groups and other
32、 interested parties. 3.10 Certification Body(ies) (CB) body that audits and certifies/registers the conformity of the quality management system of organizations with respect to published aerospace quality management system (AQMS) standards and any supplementary documentation required under the syste
33、m Also referred to as a Certification/Registration Body (CRB). 3.11 electronic training training that is conducted through computer-based methods (e.g., on-line, cd-rom) 2) Sectors may use other names for Auditor, Aerospace Auditor and Aerospace Experienced Auditor (AEA) as long as the requirements
34、of EN 9104 are applied. prEN 9104-003:2009 6 3.12 international aerospace quality group (IAQG) body of prime aerospace Original Equipment Manufacturers (OEMs) This group is chartered to develop and implement common requirements and guidelines for use by the space, aviation and defense industries for
35、 quality improvement. 3.13 IAQG sector or sector sub-structure of the IAQG, consisting of the members in a specific area, such as Americas, Europe and Asia/Pacific 3.14 sector management structure (SMS) organization established in a sector that manages the application of the sector scheme based on E
36、N 9104 Each sector may use a different name for this organization (e.g., Registration Management Committee RMC in the Americas and Asia Pacific, Other Party Management Team OPMT in Europe within the AeroSpace and Defence Industries Association of Europe ASD). 3.15 training provider approval body (TP
37、AB) body recognized by the SMS that has the primary responsibility to conduct the review and approval of training course content and training provider administration 3.16 work experience full-time work experience in the aerospace industry directly involved in engineering, design, manufacturing, qual
38、ity or process control for a major airframe manufacturer, prime supplier, auxiliary equipment supplier and/or appropriate official civil, military or space organization such as National Aviation Authorities (NAA), domestic Space Agency (e.g., ESA/NASA/CSA), Ministry of Defense (MoD) The work experie
39、nce should have included direct involvement and/or knowledge of aerospace industry specific aspects such as: Aerospace industry quality, regulatory and/or military aerospace requirements and regulations (EASA/FAR 21; AQAP), first article inspection, airworthiness and safety requirements, aerospace m
40、aterial traceability requirements, aerospace sub-contractor approval and control, variation management of key characteristics, flow-down of AQMS requirements, foreign object damage/debris (FOD) prevention program, use of customer supplied products, calibration controls and positive recall system, ac
41、ceptance authority media, non-conforming material management, sampling inspection/statistical process control requirements and limitations, special processes, configuration management/requirements control, manufacturing techniques, tool control, design development verification and validation. In add
42、ition for maintenance this work experience should have included direct involvement and/or knowledge of maintenance regulations, such as EASA/FAR 145/147, and EASA Part M, return to service processes, flight test, functional checks prior to flight, weight and balance, wing walking or aircraft marshal
43、ling techniques. 4 General 4.1 To support the AQMS auditor programs for organizations participating under the IAQG Industry Controlled Other Party scheme (ICOP), the IAQG has established minimum requirements for AQMS training courses and authentication of AQMS auditors. 4.2 AQMS auditor competency p
44、rograms shall provide for the definition of competency requirements and include a process for the initial determination of AQMS auditor competency and ongoing evaluation of AQMS auditor competency. Auditor competency programs shall be suitable to the nature and volume of AQMS audits conducted. prEN
45、9104-003:2009 7 4.3 AQMS auditor competency is gained through a combination of AQMS auditor training, industry specific training, aerospace work experience and audit experience. Auditor competency can only be demonstrated through on-site evaluation. 5 AQMS auditor competency requirements 5.1 AQMS Au
46、ditors seeking authentication are required to meet the guidelines identified in ISO 19011:2002 (section 7.4) and shall possess a combination of audit experience, AQMS training, Industry Specific training (as applicable), and Work Experience relative to an AQMS standard, as defined in this document.
47、5.2 The following categories of auditors have been established: Auditor 9100. Auditor 9110. Auditor 9120. Aerospace Experience Auditor (AEA) 9100. Aerospace Experience Auditor (AEA) 9110. Aerospace Experience Auditor (AEA) 9120. 5.3 The auditor authentication requirement for each auditor category de
48、scribed in 5.2 includes the qualification criteria specific to a particular AQMS standard. Auditors are found competent independently in each category, and can only conduct audits to the identified standard (i.e., AEA 9100 auditors cannot perform audits to 9110/9120). Auditors can, however, be recog
49、nized for one or more Auditor categories. 5.4 The requirements to which auditors must demonstrate conformity before they can conduct audits recognized by IAQG ICOP are identified in Tables 1 and 2. Note that two different set of criteria can be applied depending on the amount of Aerospace industry work experience the auditor holds, to become AEA. 5.5 Training courses required to support auditor authentication are required to be approved by the SMS reco
