1、BEC商务英语（中级）口语模拟试卷 118及答案与解析 一、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 In this pa
2、rt of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas. A: What is important when.? Dealing with staffs complaints Personal contacts Suggesting a s
3、olution B: What is important when. ? Deciding whether to hold a training programme for staff Cost Expected results C: What is important when. ? Choosing a business partner Market research Reliability 二、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You
4、 have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 In this part of the test, you are given a discussion topic. You have 30 seconds to look
5、at the task prompt, an example of which is below, and then about three minutes to discuss the topic with your partner. After that, the examiner will ask you more questions related to the topic. For two candidates Marketing Management Training Your company is going to send a group to participate a 3-
6、day marketing management training course in a local business college. You have been asked to help plan the trip. Discuss the situation together, and decide: what practical arrangements the company needs to make before the training what kind of schedule would be suitable for the team. For three candi
7、dates Marketing Management Training Your company is going to send a group to participate a 3-day marketing management training course in a local business college. You have been asked to help plan the trip. Discuss the situation together, and decide: what practical arrangements the company needs to m
8、ake before the training what kind of schedule would be suitable for the team how to evaluate the outcomes of the training course. Follow-on questions What preparations might the participants need to make before attending the training course?(Why) What might be the advantages of attending a marketing
9、 management training course?(Why) Do you think training is very important in staffs career development?(Why? /Why not?) Would you like to take part in a training course about marketing management? (Why? /Why not?) Do you think a company should have various training for the staff?(Why? /Why not?) Do
10、you think that the Human Resources should decide the training course or the training should be personalised?(Why? /Why not?) BEC商务英语（中级）口语模拟试卷 118答案与解析 一、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a business topic. You have to choose on
11、e of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 【正确答案】 If you choose topic A: What is important when dealing with staffs complaints? To successfully deal with staffs complaints, the following suggestions might be taken into considerat
12、ion. First of all, in order to give a sound solution to the complaint, the company should first make personal contacts with the related person, carrying out an investigation into the matter and providing a fair treatment. The company should never leave any staffs complaint unattended or fail to give
13、 a clear answer. For the sake of unity and privacy, the company should not disclose any information about the staff involved. Secondly, after figuring out what is going on, the company needs to suggest a solution. The company also needs to supervise the implementation. According to the types of comp
14、laints, solutions are various. A good solution should be discussed with related personnel with a mutual agreement. Thirdly, to achieve a long-term steady pleasant work environment, the company should keep the communicative channels clear. Staff should know where to make a complaint and how his/her c
15、omplaint will be processed. Speedy reply is important in dealing with complaints. Slow reaction will shake staffs belief in getting things fixed. If you choose topic B: What is important when deciding whether to hold a training programme for staff? When deciding whether to hold a training programme
16、for staff, there are several factors to be considered. Cost is one of the decisive factors and a company should save a part of its annual budget for staffs professional training. According to the companys financial situations, the investment on training varies. However, even with a small budget, a g
17、ood training programme is still to be developed. There are many ways to help us save money, for example, the company can have online training instead of the traditional classroom study, which is very flexible in time and space. Meanwhile, the expected results from the training programme needs to be
18、discussed and a detailed syllabus for the training course has to be worked out before taking further action. A company must have a clear clue about the training objectives and develop a series of courses aiming to enhance the companys strength and improve staffs practical skills. Human Resources and
19、 the staff should work together on the training course construction. Finally a class schedule is required with proper arrangements of the training programme. The course timetables should match up the company calendar so staff could carry out their after-work study without worrying about their worklo
20、ad. With a careful consideration of the above factors, a training programme can be held. If you choose topic C: What is important when choosing a business partner? When choosing a business partner, there are several factors we should keep in mind. Firstly, we should do some market research in order
21、to choose a partner who owns a good reputation. We can draw up a set of criteria that we can obey to evaluate the potential partner. Only those who can fit our specific requirement can be selected. Secondly, the business partner we choose must be reliable. Because we are looking for someone we can t
22、rust and cooperate with. We can do some background checks if necessary. We dont hope to find out a business partner we finally choose turns up to be someone dishonest, or maybe has some criminal violations before he/she goes into business. Moreover, the potential partner must agree to share financia
23、l commitment. We should never go into partnership with someone who doesnt put money, or something of equivalent financial value, into our deal. An equal capital commitment decreases the chance of a partner suddenly walking away from our business, leaving us with all the responsibilities. Finally, we
24、 should take our time in choosing a partner. Since it always takes some time for us to get to know someone, we should spend more time choosing a perfect business partner. 二、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at t
25、he prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 【正确答案】 A: Im happy to work with you on the training course. As informed, we are supposed to plan this training course
26、 which will be held in a local business college. Now, lets begin with some practical arrangements the company needs to make before the training. B: OK. Since the business college is located in the suburb of the city, I would suggest a closure study, which can save a lot of traffic time. Whats more,
27、our staff can get more focused on their study and have more time for after-class review and discussion. A: Good suggestion! Ill contact the college for accommodation. Besides, we still need to confirm the syllabus for the marketing management training course. The business college has sent me the dra
28、ft and they are looking forward to our feedback and together we can make a more customized training course. The group of this training course is composed of experienced staffs who are all business majors. They want to further develop their skills in marketing management and surely dont want to repea
29、t what theyve already covered in college. B: Yeah, we shouldnt worry about that. This business college earns a good reputation in providing target-oriented training and has been keeping close relationships with enterprises. I think their course will definitely help us in marketing. A: Definitely. Iv
30、e emailed the syllabus to the group leader and they will send me back with their opinions. The final draft would be worked out a week before the training course. B: Have you confirmed the dates of this course? We also need to make proper arrangements for those absent staff. For example, their work m
31、ust be assigned to other colleagues, or perhaps we find people to take their places temporarily. A: The final dates are not set, but the college wants to make it next month because they have a tight schedule this month. B: OK, our team is quite flexible on that. However, some team members dont want
32、to take the training during their weekends, because they hope to spend time with their families. You know, theyve been busy and working under a lot of pressure. A: I understand that, and we will arrange it in the weekdays. Its like a getaway from work. By the way, the college has a beautiful campus
33、and theyll feel refreshed after the trip. B: All right then. We also need to ask the college to prepare a brochure which includes course syllabus, lecturers introduction, a map and contact information. A: You are very thoughtful. Moreover, it would be helpful if the college could send us a list of the things our team should take with them to enable the training to go on smoothly. You know sometimes, people forget to take this or that, which somehow distracts their attention. A list would help them organised. B: I couldnt agree more. Be over-prepared and go with the flow.
