1、BEC商务英语（中级）听力模拟试卷 47及答案与解析 一、 PART ONE 1 You will hear three telephone conversations. Write one or two words or a number in the numbered spaces on the forms below. After you have listened once, replay each recording. Conversation One Look at the note below. You will hear a man making a call about a
2、delivery. Customer Order Form Order Reference XR4930 Date Received 27/5/99 Customer Name Lacey Graphics Delivery Address (1)_ Hailsham Industrial Estate Hailsham For the attention of: (2) _ Order Details 10 boxes of (3)_ Delivery Date (4)_ Payment Method Invioce 5 Look at the note below. You will he
3、ar a man telephoning a friend about an advertisement. Computer hardware wholesaler requires a (5)_ Employment (6) _ + benefits. Applicants should include full CV, references and details of (7)_ Interviews to be held in the week commencing (8)_ Closing date for applications 17 March. 9 Look at the no
4、te below. You will hear a man calling about meeting with somebody. FRENCH BUSINESS TRIP: Wed 2/10-10-Fri 4/10 Appointments 11.30 Meeting at Maplo with (9)_ Shes their new (10)_ 15.30 Meet Monsieur 361051 at (11)_ to discuss hew products. Dont forget Call office tomorrow. (12)_ to Rome on Friday 二、 P
5、ART TWO 13 You will hear five short recordings. For each recording, decide which document (A-H) the speaker is talking about Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. After you have listened once, replay each recording. A the minutes of a meeti
6、ng B a guarantee C an invitation D an invoice E a quotation F an application form G an instruction manual H a driving licence 18 You will hear another five short recordings. For each recording, decide what the speaker is doing. Write one letter (A-H) next to the number of the piece. Do not use any l
7、etter more than once. After you have listened once, replay each recording. A congratulating B canceling C warning D postponing E offering F refusing G booking H confirming 三、 PART THREE 23 You will hear a radio interview with Brian Williams, a management expert. The interview deals with staff manage
8、ment issues. For each question 23-30 mark one letter (A, B, C or D) After you have listened once, replay each recording. 23 Brian thinks the most important quality for a manager is （ A） being able to concentrate. （ B） being honest. （ C） being respected. 24 Brian thinks that a good strategy for deali
9、ng with problems is to （ A） react as soon as they happen. （ B） avoid discussing them with staff （ C） be prepared for them 25 Brian says that people who work on their own （ A） achieve more than those working in teams （ B） work harder than other staff. （ C） are being ignored by their manager 26 Accord
10、ing to Brian, people working in a team feel （ A） more responsible towards their colleagues （ B） as if they are achieving more （ C） that they are rewarded more for their work 27 Brian says that to improve team performance, firms should pay more a attention to （ A） specific individuals. （ B） specific
11、teams. （ C） the whole staff. 28 According to Brian, most job appointments are based on （ A） personality tests. （ B） interviews （ C） qualifications. 29 Brian thinks that job applicants should be asked to （ A） discuss what they know about the company. （ B） receive training in relevant skills. （ C） Pro
12、vide a practical demonstration of their work. 30 Brian thinks that in order to control staff, managers should （ A） issue clear orders to them. （ B） not get too close to them. （ C） always show sympathy with them. BEC商务英语（中级）听力模拟试卷 47答案与解析 一、 PART ONE 1 【听力原文】 IBS=Initial Business Supplies LG=Lacey Gr
13、aphics IBS: Initial Business Supplies. Good morning. LG: Good morning. This is Lacey Graphics. Id like to place an order, please. IBS: OK, Ill just get an order form. Right. Now, Its Lacey Graphics? LG: Thats right We have an account with you. IBS: Sorry. I didnt know. Im new here. LG: Oh, thats OK.
14、 IBS: Could you give me your address, please? LG: Yes, of course. Its Unit 5, Hailsham Industrial Estate, Hailsham. IBS: And thats the delivery address? IG: Yes. IBS: And could I have your name, please? LG: Well, Im Liz Price, but Id like you to address it to the Office Manager, please. IBS: OK. Fin
15、e. Now whats the order for? LG: Wed like 10 boxes of printer paper. IBS: Im afraid we havent got any printer paper at the moment. Will photocopy paper do? LG: Yes, thatll he fine. IBS: And when would you like it? LG: Well, as soon as possible, really. Weve nearly run out. IBS: I can get it to you on
16、 Thursday, if you like. LG: Thats great. Thanks. IBS: And how will you be paying? LG: Well, you usually send us an invoice. IBS: OK. And thats to the same address? LG: Thats right. 1 【正确答案】 Unit 5 2 【正确答案】 Office Manager 3 【正确答案】 photocopy paper 4 【正确答案】 Thursday 5 【听力原文】 S=Sarah D=David S: Hello, D
17、avid. Its Sarah. D: Hello, Sarah. S: David, Im just going over my notes for the advertisement were putting in the paper. There are still one or two hits of information indeed. D: OK. What do you need to know? D: Oh, sorry. The job title should be Regional Manager. S: And what salary should I put? D:
18、 Well, it depends on the quality of the candidate, really, just put “competitive salary plus benefits“. What well ask them to do is send details of their current salary and well from there. S: So you want me to put that in the advert as well? D: Yes. Add it to the bit about applicants including thei
19、r CVs and references. S: OK. And have you decided when youll be holding interviews? D: Yes. Itll be the last week in April. So thats, what, the week starting the 25th? S: No, I think its the 26th,actually. D: OK. S: And you gave me a date of 17 March. Thats the closing date for applications? D: That
20、s right. S: Right, David. I think thats everything. Thanks. 5 【正确答案】 Regional Manager 6 【正确答案】 Competitive salary 7 【正确答案】 current salary 8 【正确答案】 26(th) A/April 26(th) 9 【听力原文】 A=Anna R=Roger A: Simpson & Co. Good morning. R: Hello, Anna? A: Oh, hello Roger. R: Im glad I caught you. Listen Im at th
21、e airport, and Ive just realized Ive left my diary in the office. You can see it anywhere, can you? A: Hang on. Here it is. R: Oh, great. Now can you have a look at tomorrow? Ive got an appointment at eleven-thirty at Maplo. But whats the name of the woman Im seeing? A: Its Delorme. Marie Delorme. R
22、: Thats it. It had gone right out of my head. Is that D-E-L-O-R-M-E? A: Thats right. R: And whats her position in the company, exactly? A: Shes their new Research Director. R: Thats it. Right. Then in the afternoon, Im meeting Monsieur Belois at 3.30. But I cant remember whether we agreed to meet at
23、 his company or the hotel. A: Well, theres nothing here about the hotel. R: Right, then it must be at his company. Sorry, Anna, Ill have to go. My planes boarding. A: OK, Roger. Oh, before you go. Dont forget on Friday youll need to confirm your flight to Rome. R: Thanks. Ill make a note of it. Ill
24、call you first thing in the morning. A: Bye. 9 【正确答案】 (Maria/Mrs./Madame) Delorme 10 【正确答案】 Research Director 11 【正确答案】 His/the company 12 【正确答案】 Confirm flight 二、 PART TWO 13 【听力原文】 When I received this I must admit I wasnt expecting it. I mean most people who go are a lot higher up than me. So I w
25、as quite flattered really. But then I realized that I couldnt go. I have been ignoring the RSVP, but I suppose I have to let them know I cant make it. Im a bit disappointed because they may never ask me again. 13 【正确答案】 C 14 【听力原文】 Yes, hello, yes, I received it yesterday morning, but there must be
26、some mistake. Its just far too high. I think the problem is that youve included things that we are not asking for. You see, I have approached several other companies. They are all about half of what you suggested. 14 【正确答案】 E 15 【听力原文】 Our photocopiers getting a hit unreliable and I was wondering wh
27、at I could do about it. If you read this form we were given when we bought it, it says that if the photocopier has a problem in the first three years, someone will come and fix it free of charge. Is that correct? 15 【正确答案】 B 16 【听力原文】 I didnt realize I had to attach a photograph. I filled in this so
28、rt of things so many times before and it has never been as complicated as this. All these ridiculous questions, like “When did I pass my test?“ It was so long ago. I cant remember. I hate filling these things in. its going to take me ages. And the Ill bet half of it will be wrong. 16 【正确答案】 F 17 【听力
29、原文】 When I first saw it, I couldnt believe it. Its 10 pages long. I though it would be a simple matter of plugging the video in and switching it on. But no! 17 【正确答案】 G 18 【听力原文】 Tim, on the subject of whether to accept that credit application you received from Express systems Limited. I think you n
30、eed to be very careful about this one. The thing is, Ive just been talking to Mark at the bank and he told me a few things about Express Systems. Theyd had problems with them in the past over a failure to repay a loan. 18 【正确答案】 C 19 【听力原文】 Tom, just to say “Well done“. I thought you raised your poi
31、nts just the right moment. Someone needed to ask that question, and I think you put it very well. 19 【正确答案】 A 20 【听力原文】 This is Dr Thompsons secretary at A & T Consultants. Im afraid Dr Thompson will not be able to keep his appointment with Mr Hope at 11:30 because hes had to fly to France at very s
32、hort notice. He asked me to express his apologies. 20 【正确答案】 B 21 【听力原文】 Richard, look. I thought you might be getting worried about whether next Thursday was actually on or not. Anyway, yes, it is, so the table is reserved at 12:30 at Cavemdish Hotel where the lunch is the best in town. Well, almos
33、t. 21 【正确答案】 H 22 【听力原文】 I was just talking to Tony and he said you had bit of a problem with your mobile phone. I know you got to be out of your office this afternoon. And if its any help, I wonder if youd like to borrow mine? 22 【正确答案】 E 三、 PART THREE 23 【听力原文】 W: Good afternoon and welcome to You
34、r Business. We have in this studio today Brian Williams, head of the management unit of Lawson & Fowles Publishing. Brian is here to discuss successful staff management. Brian, what makes a good manager? M: Well, its a combination of things, but at the top of the list I think Id put being truthful.
35、Staff have certain expectations of how they should be treated and they want their managers to be fair. Not telling your staff whats happening is a sure way of losing their respect. You need to concentrate on solving problems, not hiding them. W: But not all problems can be solved, can they? M: Most
36、can, actually, but thats not the point. The thing is, instead of reacting after the dam-ages done, you should be talking to staff about how things are going and avoiding a situation where they come to see you about the problems after the event. The trick is to decide what problems might arise before
37、 they actually happen. W: What about having staff work together? How should that be managed? M: Well, some people appear to like working on their own, but in most companies, people who work on their own do so because they have been neglected. They have been given a task and their boss is not in-tere
38、sted in how it is being done. This makes their sense of achievements smaller no matter how hard they work. People who work in teams have dearer overall picture of the work they are involved in. They have a role to play, and they know that if they dont perform well, it is not only the business is goi
39、ng to suffer but also the other members of their team. So it is up to managers to create teams within their organization and encourage this team spirit. It raises performance. W: How is this best done? M: Well, its important to identify certain key employees among your staff and give them particular
40、 support and attention. If these key people are encouraged in their work, they would perform better themselves, and more importantly raise the general level of performance of all the others in their area. W: Isnt it also a question of recruitment? M: Yes, yes, lots of difficulties in staff managemen
41、t arise because mangers genuinely dont know how to select the right person. Sometimes interviewees are chosen on the basis of written personality tests which hear no relation with the work theyll be actually doing. Many managers admit that they sometimes ignore the lack of appropriate skills in recr
42、uiting the staff. Id say that in the vast majority of cases they simply opt for the candidates whos made the best impression in half an hour or so. F: So, what should we have instead? M: Well, the selection procedure should involve matching the skills and knowledge of the applicant to the actual job
43、. And they should be done in the most immediate and relevant way possible, for example, if you try to recruit a trainer for your company, an important part of the inter-view should involve the applicant giving a pre-pared training session. Training is what theyll be doing, so you should see them in
44、operation be-fore employing them. F: That sounds sensible. The final question, Brian, is about discipline, which is perhaps the hardest factor to get it right. What is the latest thinking? B: Umm, well, the issues are: should you be a hard, unfriendly boss, make sure everyone obey your order without
45、 a question, or should you be more sympathetic and listen to your employees difficulties? Then there will be time when you have to discipline someone who has done some-thing wrong. It can be difficult if you are on very friendly terms with them. So a certain distance is necessary. On the either hand, if you are too un-approachable, you may not be made aware of important problems. M: Well, thank you, Brian. Im sure plenty of managers out there will find out our talk very interesting. 23 【正确答案】 B 24 【正确答案】 C 25 【正确答案】 C 26 【正确答案】 A 27 【正确答案】 A 28 【正确答案】 B 29 【正确答案】 C 30 【正确答案】 B
