1、BEC商务英语（初级）写作模拟试卷 106及答案与解析 一、 PART ONE 1 You have just received a telephone call for your colleague， Sue Benton， who is away from her desk A sales representative， John Smith， frOm Bartons Co has been delayed He cannot get to a meeting with Sue， but thinks he can get there later He has given you his
2、 mobile number and would Iike Sue to call him back Write a message for your colleague saying： who has called why he wilI be Iate when he can get there what he wants Sue to do Write 30-40 words Write on your Answer Sheet 二、 PART TWO 2 Read the letter form a customer, Ding. Dear Sir, We have received
3、the recorders. But we found that one recorder was damaged. It was broken on the way to our company . We would be grateful if you could replace the machine. Yours faithfully, Ding Forest Write a reply to Ding: apologizing to the customer. explaining the reason of the mistake. saying how the problem i
4、s being solved. Write 60-80 words on your Answer Sheet. Dear Mr. Forest, BEC商务英语（初级）写作模拟试卷 106答案与解析 一、 PART ONE 1 【正确答案】 Hi， Sue， John Smith from Bartons Co called just now， leaving a message that he was caught in a traffic jam He thinks he might be about one hour lale for his meeting with you sched
5、uled for 2 pm. So he would like you to call him on his mobile phone(96522480)to confirrn for a meeting with you at 3 pm. Alan 二、 PART TWO 2 【正确答案】 Dear Mr. Forest, I am writing to apologize for our damaged products. Our recorders and by nature, fragile, and we regret that we did not put enough paddi
6、ng around the recorders. We have decided to replace the machine for you within 4 days. Your new recorder will be shipped by air you. We hope you are satisfied with our services. You can contact me any time with queries. Yours sincerely, Tim 【试题解析】 本文是对商务信件的考查，内容要求是对一位顾客关于录音机损坏的来信进行回复。内容方面，要包括因为产品的某些问题向顾客道歉，解释出现问题的原因，告知顾客问题处理的办法。文章的格式要按照商务信件的要求，因属于道歉信，所以语气要礼貌，有力有据，措辞要合理，得体。
