1、专业英语八级（阅读）模拟试卷 172及答案与解析 SECTION A MULTIPLE-CHOICE QUESTIONS In this section there are several passages followed by fourteen multiple-choice questions. For each multiple-choice question, there are four suggested answers marked A , B, C and D. Choose the one that you think is the best answer. 0 (1) N
2、ewland Archer, during this brief episode, had been thrown into a strange state of embarrassment. (2) It was annoying that the box which was thus attracting the undivided attention of masculine New York should be that in which his betrothed (未婚妻 ) was seated between her mother and aunt; and for a mom
3、ent he could not identify the lady in the Empire dress, nor imagine why her presence created such excitement among the initiated. Then light dawned on him, and with it came a momentary rush of indignation (愤怒 ). No, indeed; no one would have thought the Mingotts would have tried it on! (3) But they
4、had; they undoubtedly had; for the low-toned comments behind him left no doubt in Archers mind that the young woman was May Wellands cousin, the cousin always referred to in the family as “poor Ellen Olenska. “ Archer knew that she had suddenly arrived from Europe a day or two previously; he had eve
5、n heard from Miss Welland (not disapprovingly) that she had been to see poor Ellen, who was staying with old Mrs. Mingott. Archer entirely approved of family solidarity (团结 ), and one of the qualities he most admired in the Mingotts was their resolute championship of the few black sheep that their b
6、lameless stock had produced. There was nothing mean or ungenerous in the young mans heart, and he was glad that his future wife should not be restrained by false prudery (假正经 ) from being kind (in private) to her unhappy cousin; but to receive Countess Olenska in the family circle was a different th
7、ing from producing her in public, at the Opera of all places, and in the very box with the young girl whose engagement to him, Newland Archer, was to be announced within a few weeks. No, he felt as old Sillerton Jackson felt; he did not think the Mingotts would have tried it on! (4) He knew, of cour
8、se, that whatever man dared (within Fifth Avenues limits) that old Mrs. Manson Mingott, the Matriarch (女族长 ) of the line, would dare. He had always admired the high and mighty old lady, who, in spite of having been only Catherine Spicer of Staten Island, with a father mysteriously discredited, and n
9、either money nor position enough to make people forget it, had allied herself with the head of the wealthy Mingott line, married two of her daughters to “foreigners“ (an Italian marquis and an English banker), and put the crowning touch to her audacities by building a large house of pale cream-colou
10、red stone (when brown sandstone seemed as much the only wear as a frock-coat in the afternoon) in an inaccessible wilderness near the Central Park. (5) Old Mrs. Mingotts foreign daughters had become a legend. They never came back to see their mother, and the latter being, like many persons of active
11、 mind and dominating will, sedentary (久坐不动的 ) and corpulent in her habit, had philosophically remained at home. But the cream-coloured house (supposed to be modelled on the private hotels of the Parisian aristocracy) was there as a visible proof of her moral courage; and she throned in it, among pre
12、-Revolutionary furniture and souvenirs (纪念品 ) of the Tuileries of Louis Napoleon (where she had shone in her middle age), as placidly as if there were nothing peculiar in living above Thirty-fourth Street, or in having French windows that opened like doors instead of sashes that pushed up. (6) Every
13、 one (including Mr. Sillerton Jackson) was agreed that old Catherine had never had beauty a gift which, in the eyes of New York, justified every success, and excused a certain number of failings. Unkind people said that, like her Imperial namesake, she had won her way to success by strength of will
14、and hardness of heart, and a kind of haughty effrontery (厚颜无耻 ) that was somehow justified by the extreme decency and dignity of her private life. Mr. Manson Mingott had died when she was only twenty-eight, and had “tied up“ the money with an additional caution born of the general distrust of the Sp
15、icers; but his bold young widow went her way fearlessly, mingled freely in foreign society, married her daughters in heaven knew what corrupt and fashionable circles, hobnobbed with Dukes and Ambassadors, associated familiarly with Papists (教皇信徒者 ) , entertained Opera singers, and was the intimate f
16、riend of Mme. Taglioni; and all the while (as Sillerton Jackson was the first to proclaim) there had never been a breath on her reputation; the only respect, he always added, in which she differed from the earlier Catherine. (7) Mrs. Manson Mingott had long since succeeded in untying her husbands fo
17、rtune, and had lived in affluence for half a century; but memories of her early straits had made her excessively thrifty, and though, when she bought a dress or a piece of furniture, she took care that it should be of the best, she could not bring herself to spend much on the transient pleasures of
18、the table. Therefore, for totally different reasons, her food was as poor as Mrs. Archers, and her wines did nothing to redeem it. Her relatives considered that the penury of her table discredited the Mingott name, which had always been associated with good living; but people continued to come to he
19、r in spite of the “made dishes“ and flat champagne, and in reply to the remonstrances (规劝 ) of her son Lovell (who tried to retrieve the family credit by having the best chef in New York) she used to say laughingly: “Whats the use of two good cooks in one family, now that Ive married the girls and c
20、ant eat sauces?“ (8) Newland Archer, as he mused on these things, had once more turned his eyes toward the Mingott box. He saw that Mrs. Welland and her sister-in-law were facing their semicircle of critics with the Mingottian APLOMB (泰然自若 ) which old Catherine had inculcated in all her tribe, and t
21、hat only May Welland betrayed, by a heightened colour (perhaps due to the knowledge that he was watching her) a sense of the gravity of the situation. As for the cause of the commotion (骚动 ), she sat gracefully in her corner of the box, her eyes fixed on the stage, and revealing, as she leaned forwa
22、rd, a little more shoulder and bosom than New York was accustomed to seeing, at least in ladies who had reasons for wishing to pass unnoticed. 1 Newland Archer was engaged with_. （ A） May Welland （ B） Ellen Olenska （ C） the poor cousin （ D） Mrs. Manson Mingotts daughter 2 Whats Newland Archers attit
23、ude towards the fact that the Mingotts took the Countess to the Opera? （ A） He was happy about their kindness. （ B） He felt dissatisfied with this action. （ C） He thought it was none of his business. （ D） He agreed to take the Countess to public places. 3 It can be inferred from the passage that Mrs
24、. Manson Mingotts house was built_. （ A） with the unpopular color of that time （ B） in the downtown area neighboring the Central Park （ C） in imitation of the castles of the French upper class （ D） with the most prevalent French windows 4 What can be concluded from Para. 6 about Mrs. Manson Mingott?
25、 （ A） She succeeded with her striking beauty. （ B） Her private life was dissolute. （ C） She became a widow in her later years. （ D） She was very sociable in foreign society. 5 According to Para. 7, Mrs. Manson Mingott was_to her sons suggestion. （ A） indifferent （ B） neutral （ C） opposed （ D） suppor
26、tive 5 (1) A few years back, my three-year-old son Max had an unyielding passion for Thomas the Tank Engine trains. Piece by piece, he accumulated a rather impressive collection. But here is the thing that fascinated me as a parent: every time Max received a new train that he had obsessed about, whi
27、ch he just had to have, he promptly took out the catalog to identify the next train that he could no longer live without. So once he acquired Thomas, Fearless Freddie had to be next, then Clarabel, followed by Duncan, Rusty, Diesel 10, and so on. (2) As parents, we naturally anticipated after each p
28、urchase that Max would finally consider his collection complete. But for Max, what was equally natural was to expect his train portfolio to continue to expand indefinitely, or at least until the enchantment (魔力 ) ended. A big part of the thrill (狂喜 ) of building his collection in the first place was
29、 the possibility of its everlasting expansion and enhancement. (3) What Maxs experience demonstrates is that there is no such thing as a perfectly and permanently satisfied customer. Put another way (换句话说 ), customers by nature are insatiable and continuously yearn for things they dont yet possess.
30、Their satisfaction frontier is always beyond their grasp. (4) Therefore, trying to enduringly satisfy your customers is dangerously misguided. Instead, you should strive to infatuate them over and over again. Infatuation implies a very strong yet short-lived attraction, which captures the true essen
31、ce of customer experience. Understanding its implications (含义 ) is critical for your ability to maintain ongoing relevance (关联 ). (5) Lets dig a little deeper. Any successful and well-received offering first creates an infatuation interval in which customers are fixated on its novelty, seduced by it
32、s perceived benefits, and blinded to its potential shortcomings. However, such an interval is by definition (明显地 ) fleeting. As the veil of infatuation wears off, customers will no longer feel privileged but instead fully entitled to receive the offerings benefits. (6) Their shift in attitude repres
33、ents the transition to the entitlement period, in which customers will take notice of and express all the things that could make the offering even better for them. If you let your customers enter and then linger in the entitlement period without heeding their suggestions or demands, they will become
34、 increasingly critical and at some point turn away from your offering altogether. (7) To retain customer attention, companies have to continuously refresh the customer experience, introducing new dimensions at just the right time to keep the flame of infatuation burning. (8) Let me give an illustrat
35、ion. In the 2000s, airlines launched personal entertainment systems in economy class cabins on intercontinental flights. The system provided each passenger with a television screen and a handheld remote along with access to dozens of movies, television shows, games, and musical selections. This was
36、huge. It gave passengers control of how they would spend their time in the air. It instantaneously lifted the tedium of extended flying. Not surprisingly, the entertainment system caused a wave of excitement among passengers, who fully embraced its capabilities. But this elation did not last indefin
37、itely. After a while, critical chatter (唠叨 ) then outright complaintsstarted to creep in, becoming more and more frequent; “Why cant the system be used during the entire flight and not just at flying altitude? Why cant the movie selection be changed more frequently? Why arent the earphones better?“
38、(9) Consider the progression here. In the beginning, passengers welcomed the new offering with childlike gratitude and giddiness, finding themselves squarely at the start of the infatuation interval. But as the entertainment systems novelty began to wear off, they started to notice and voice its app
39、arent shortcomings and how it should be made better. Finally, they transitioned to the entitlement period, in which they regarded the system as the status quo (现状 ) and demanded it be enhanced further. (10) To make use of the infatuation interval phenomenon, you first have to envelop your customers
40、in an experience that evokes genuine elation (兴高采烈 ). Second, look to create features that stretch your offerings infatuation interval to be as long as possible. Then generate a continuous stream of infatuation intervals, so that as soon as one is nearing its end, you launch enticing innovations tha
41、t elicit a new one. The idea is to keep your customers in a perpetual cycle of infatuation, and to attract more and more new customers with each cycle. (11) For insights on what fresh features to introduce to create new infatuation intervals, collect and analyze customer feedback regularly and rigor
42、ously. For instance, you might collect feedback from early adopters whove already transitioned to the entitlement period. Or, more powerfully, you can anticipate latent desires that customers themselves are yet unable to express. (12) To understand the impact and progression of each interval, social
43、 media provides an unprecedented forum for the voluntary, unsolicited (主动提供的 ) expression of customer sentiment, which can be captured and interpreted. We use an analytic tool weve developed called the Infatuation Interval Index (I-Cubed) to score how deeply, how broadly, and how long an offering in
44、fatuates its target audience. The index measures the intensity and fluctuation of positive sentiment that customers are articulating about an offering by aggregating related activity on forums like Facebook, YouTube, Pinterest, Twitter, Instagram, and Snapchat. This gives us an immediate, simple, an
45、d real-time measure of an offerings emotional pull on customers and indicates the optimal (最佳的 ) time to re-seduce them whenever the pull starts to weaken. (13) So consider that you shouldnt merely focus on providing your customers with a satisfying experience. Rather, you should aim to deliver them
46、 a string of experiences that keep them perpetually infatuated. 6 Which of the following statements about Maxs collecting toy trains is CORRECT? （ A） Max collected a great number of toy trains. （ B） Max planned to buy another train long after acquiring one. （ C） It brought him the pleasure mostly fo
47、r the interesting trains. （ D） It showed that customers could easily get satisfied. 7 What can be concluded from Para. 5 about the infatuation interval? （ A） It is dispensable for a popular commodity to create it. （ B） Customers ignore the commoditys potential problems during it. （ C） Obviously it c
48、ould last only for a very short time. （ D） Customers attitudes wont change until it is definitely over. 8 Customers in the entitlement period will reject your commodity at the time that_. （ A） their attitudes towards the commodity are beginning to change （ B） they go from the infatuation interval to
49、 the entitlement period （ C） they have no proposals about improving the commodity （ D） their discontent with neglecting their proposals rises to a certain degree 9 What could be the most appropriate title for the passage? （ A） What Is the Infatuation Interval? （ B） How to Transfer to the Entitlement Period? （ C） Keeping Customers Continuously Infatuated. （ D） Attracting the Attention of Customers. 9 (1) Once the preserve of monastic (修道院的 ) retreats and hardcore meditators, simply being quiet is growing in appeal. Whole busi
