1、 ATIS-0300023 Next Generation Interconnection Interoperability (NGIIF) Reference Document Part IV, Installation and Maintenance Responsibilities X.75 Gateway Services Version 12.0 ATIS is the leading technical planning and standards development organization committed to the rapid development of glob
2、al, market-driven standards for the information, entertainment and communications industry. More than 200 companies actively formulate standards in ATIS Committees, covering issues including: IPTV, Cloud Services, Energy Efficiency, IP-Based and Wireless Technologies, Quality of Service, Billing and
3、 Operational Support, Emergency Services, Architectural Platforms and Emerging Networks. In addition, numerous Incubators, Focus and Exploratory Groups address evolving industry priorities including Smart Grid, Machine-to-Machine, Connected Vehicle, IP Downloadable Security, Policy Management and Ne
4、twork Optimization. ATIS is the North American Organizational Partner for the 3rd Generation Partnership Project (3GPP), a member and major U.S. contributor to the International Telecommunication Union (ITU) Radio and Telecommunications Sectors, and a member of the Inter-American Telecommunication C
5、ommission (CITEL). ATIS is accredited by the American National Standards Institute (ANSI). For more information, please visit www.atis.org. Notice This document was developed by the Alliance for Telecommunications Industry Solutions (ATIS) sponsored Next Generation Interconnection Interoperability F
6、orum (NGIIF). The NGIIF addresses next-generation network interconnection and interoperability issues associated with emerging technologies. Specifically, it develops operational procedures which involve the network aspects of architecture, disaster preparedness, installation, maintenance, managemen
7、t, reliability, routing, security, and testing between network operators. In addition, the NGIIF addresses issues which impact the interconnection of existing and next generation networks and facilitate the transition to emerging technologies. All changes to this document shall be made through the N
8、GIIF issue resolution process. Note Regarding Previous Versions The NIIF Reference Document was formerly known as the Network Operations Forum (NOF) Reference Document. The NOF Reference Document was published and maintained by Bellcore. The last version of the NOF Reference Document is Issue 13. Di
9、sclaimer and Limitation of Liability The information provided in this document is directed solely to professionals who have the appropriate degree of experience to understand and interpret its contents in accordance with generally accepted engineering or other professional standards and applicable r
10、egulations. No recommendation as to products or vendors is made or should be implied. NO REPRESENTATION OR WARRANTY IS MADE THAT THE INFORMATION IS TECHNICALLY ACCURATE OR SUFFICIENT OR CONFORMS TO ANY STATUTE, GOVERNMENTAL RULE OR REGULATION, AND FURTHER NO REPRESENTATION OR WARRANTY IS MADE OF MER
11、CHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. ATIS SHALL NOT BE LIABLE, BEYOND THE AMOUNT OF ANY SUM RECEIVED IN PAYMENT BY ATIS FOR THIS DOCUMENT, WITH RESPECT TO ANY CLAIM, AND IN NO EVENT SHALL ATIS BE LIABLE FOR LOST PROFITS OR OTHER
12、INCIDENTAL OR CONSEQUENTIAL DAMAGES. ATIS EXPRESSLY ADVISES THAT ANY AND ALL USE OF OR RELIANCE UPON THE INFORMATION PROVIDED IN THIS DOCUMENT IS AT THE RISK OF THE USER. ATIS-0300023, NGIIF Reference Document, Part IV, Installation and Maintenance Responsibilities X.75 Gateway Services, Formerly NI
13、IF 5010 The NGIIF Reference Document, Part IV, Installation and Maintenance Responsibilities X.75 Gateway Services is an ATIS standard developed by the NGIIF. Published by Alliance for Telecommunications Industry Solutions 1200 G Street, NW, Suite 500 Washington, DC 20005 Copyright 2011 by Alliance
14、for Telecommunications Industry Solutions All rights reserved. 2 No part of this publication may be reproduced in any form, in an electronic retrieval system or otherwise, without the prior written permission of the publisher. For information contact ATIS at 202.628.6380. ATIS is online at . Printed
15、 in the United States of America. 3 INSTALLATION AND MAINTENANCE RESPONSIBILITIES X.75 GATEWAY SERVICES TABLE OF CONTENTS 1 GENERAL 4 2 RESPONSIBILITIES 4 2.1 ACCESS SERVICE CUSTOMERS 4 2.2 ACCESS SERVICE PROVIDERS . 5 3 INSTALLATION OF X.75 GATEWAY . 5 3.1 PRE-SERVICE TESTING OF X.75 GATEWAY . 6 3.
16、2 COOPERATIVE ACCEPTANCE TESTING 6 3.3 COMPLETION REPORTING . 6 3.4 DISCONNECTION OF SERVICE 6 3.5 REARRANGEMENTS. 6 3.6 CHANGE ORDERS 6 3.7 ROUTINE MAINTENANCE ACTIVITY 6 4 MAINTENANCE . 7 4.1 TROUBLE REPORTING . 7 4.2 SECTIONALIZATION AND REPAIR 7 4.3 CERTIFICATION TESTS 8 4.3.1 Trouble cleared -
17、No Dispatch Required . 8 4.3.2 Trouble cleared - Dispatch Required . 8 4.4 TROUBLE TICKET STATUS 9 5 END-TO-END AND INTERCARRIER TESTING 9 6 ESCALATIONS . 9 4 1 General This document has been developed to provide a guideline for the operations personnel of the Access Service Providers (ASP) and Acce
18、ss Service Customers (ASC) to prepare procedures for the installation and maintenance of X.75 Gateway Services. The contents of this document are generic. Specific operational procedures shall be covered in bilateral agreements between ASP(s) and ASC(s). This document does not replace nor supersede
19、tariffs, contracts or any other legally binding documents. Whenever this document is reissued, the reason for reissue shall be listed in this paragraph. In addition to other operational and technical agreements made at the Network Interconnection Interoperability Forum (NGIIF), this document is bein
20、g reissued to incorporate the following changes: Standardization of the Issue Number and publication date to agree with other sections of the NGIIF Reference Document. 2 Responsibilities 2.1 Access Service Customers The ASC has the overall installation and maintenance responsibility for the X.75 Gat
21、eway Service it provides and is responsible for the coordination of cooperative testing of these Gateway Services. The ASC: Provides trained personnel. Provides the ASP with a trouble reporting number that is staffed 24 hours a day, 7 days a week. Provides X.75 access to testlines where available. C
22、oordinates test equipment compatibility with the ASP where possible, this test equipment should conform with established standards (e.g., CCITT Series O). Maintains complete and accurate installation and repair records of the X.75 Gateway Service. Accepts trouble reports from its customers and the A
23、SP. Tests cooperatively, if necessary, with the ASP Data Network Control Center to further identify and clear a trouble when the trouble has been sectionalized to the ASP. Sectionalizes to determine if the reported trouble is in its facility or service, or in the ASP provided service. Coordinates wi
24、th the ASP to ensure that X.75 Gateway Service is installed in accordance with the service requested by the ASC. Advises the ASP Data Network Control Center when there is an ASC facility failure affecting the X.75 Gateway Service. Except under emergency conditions consults with the ASP before making
25、 any changes which would affect the service. All reasonable efforts should be made to utilize established maintenance windows for route maintenance activities. Provides ASP personnel access to the POT when required. Notifies the appropriate Interexchange Customer Service Center (ICSC) or other desig
26、nated center when there are any changes affecting X.75 Gateway Service, facility requests, including due date changes. 5 2.2 Access Service Providers The ASP has the overall installation and maintenance responsibility for the X.75 Gateway Services it provides. In addition, the ASP shall work coopera
27、tively with the ASC in the testing of these services. The ASP: Provides trained personnel. Notifies the ASC of due date jeopardies in a timely manner. Provides the ASC with a trouble reporting number that is staffed 24 hours a day, 7 days a week. Provides X.75 access to testlines where available. En
28、sures test equipment compatibility with the ASC where possible, this test equipment should conform with established standards (e.g., CCITT Series O). Maintains complete and accurate installation and repair records of its own customers and the X.75 Gateway. Accepts trouble reports from the ASC or End
29、 User and provides status upon request. Cooperates with the ASC in testing to sectionalize and clear troubles. Sectionalizes to determine if the reported/detected trouble is in its facility or service, or in the ASC provided service. Cooperates with the ASC to ensure that X.75 Gateway services are i
30、nstalled in accordance with the service requested by the ASC. Advises the ASC Data Network Control Center when there is an ASP furnished X.75 Gateway facility failure or ASP equipment failure. Except under emergency conditions consults with the ASC before making any changes which would affect the se
31、rvice. All reasonable efforts should be made to utilize established maintenance windows for route maintenance activities. Initiates corrective action on service affecting conditions affecting X.75 Gateway Service and if appropriate reports to the ASC the trouble noted and action taken. Establishes l
32、ocal service restoral objectives and provides them to the ASC upon request. Performs cooperative maintenance testing with the ASC when requested. Designates a Data Network Control Center for the X.75 Gateway Service furnished to an ASC. 3 Installation of X.75 Gateway Installation, as used in this do
33、cument, means that portion of the total provisioning process which starts when an order is received by the Data Network Control Center and includes new connect, change, and disconnect activities. 6 3.1 Pre-Service Testing of X.75 Gateway The ASP DNCC should ensure the following before contacting the
34、 ASC to perform cooperative acceptance tests: That pre-service tests have been performed and the service is ready for acceptance tests. That all pre-service test results have been recorded. That the ASP portion of the X.75 Gateway Service has been installed correctly. ASC personnel or their designat
35、e may be invited to participate in the pre-service testing activity. 3.2 Cooperative Acceptance Testing Upon completion of the pre-service tests, the ASP DNCC shall contact the ASC and advise that the ASP portion of the X.75 Gateway service is ready for acceptance testing. The ASCs DNCC shall coordi
36、nate all normal and additional acceptance testing. Test equipment compatibility should be verified at this time. The ASC is not obligated to accept the service prior to the due date. The ASC is also not obligated to accept the service without successful acceptance test completion. Basic acceptance t
37、est requirements may be found in the X.75 Gateway Service, Technical References tariffs or bilateral agreements. 3.3 Completion Reporting Upon acceptance of the ASP access service by the ASC, the ASP DNCC shall record the name of the ASC representative and the date the service is accepted. 3.4 Disco
38、nnection of Service Disconnect procedures shall be in accordance with ASP and ASC developed practices or as stated in the applicable X.75 Gateway tariff, or bilateral agreements. 3.5 Rearrangements A rearrangement as described in this document is a coordinated activity initiated by either the ASP or
39、 the ASC which will usually be transparent to the end users and will not change the operation of virtual calls. In the rearrangement process, circuit releases, rearrangement timing, and acceptance testing shall be negotiated on an individual case basis (ICB). 3.6 Change Orders Change orders cover an
40、y changes in the design or operation of an existing X.75 Gateway Service administered through the ICSC or equivalent center procedures. 3.7 Routine Maintenance Activity It is the recommendation of the NGIIF that all routine maintenance and scheduled work activities be performed during hours of minim
41、um traffic (e.g., during an 11:00 pm to 5:00 am “maintenance window“) so that any inadvertent failure impacts the least number of customers. 7 At a minimum, high risk, potentially service affecting maintenance and growth procedures should be scheduled during weekend and off-hours. The overall method
42、s, procedures and scheduling of these work activities should be reviewed by a second tier maintenance organization. The activities that may affect other network service providers must be coordinated, which includes both intra- and inter-carrier networks. (See NGIIF Reference Document, Section III, I
43、nstallation and Maintenance - SS7). Non Scheduled Work Activity. If customer service is being impacted, the minimum work activity will occur to restore the system to a stable performance state. Complete system recovery activity will be scheduled for the next maintenance window period. 4 Maintenance
44、The ASC is responsible for performing all necessary tests in its service to determine the nature of the trouble detected or reported by its customer or an ASP. If the trouble is sectionalized to an ASP provided service, the ASC shall report the trouble to the appropriate ASP DNCC. Likewise the ASP i
45、s responsible for performing all necessary tests to determine the nature of the trouble detected, or reported by its customers. If the trouble is sectionalized to an ASC, the ASP will report the trouble to the appropriate ASCs point of contact. The ASP shall accept trouble reports from the ASC, sect
46、ionalized to the ASPs network. Likewise, the ASC shall accept from the ASP trouble reports sectionalized to the ASCs network. The ASP and ASC shall test cooperatively and/or independently, as required to sectionalize the trouble. 4.1 Trouble Reporting The following is the type of information which s
47、hould be exchanged at the time of the trouble referral. Circuit identification number. Date and time of trouble referral. Nature of the trouble and any other information that may be of assistance to the ASP Control Office. The name or initials and the telephone number of the person referring the tro
48、uble. Trouble ticket number(s) or equivalent and the name or initials of the person accepting the trouble. 4.2 Sectionalization and Repair Trouble sectionalization may involve cooperative testing by the ASC and ASP(s) which shall be provided when requested. The carrier requesting cooperative testing
49、 assumes coordination responsibility. Communication may also be necessary on services that involve an ASC, its designated agent, and an ASP. In these situations the cooperation of all three organizations may be necessary to expedite trouble clearance. When it is necessary for communication between the ASC and ASP, it is required that this contact may be made through the designated agent. The ASC may not rearrange, move, disconnect, remove or attempt to repair any equipment or facilities provided by t
