1、 ATIS-0405000-1402 Local Service Ordering Guidelines (LSOG) Issue 2Q14 ATIS-0405070-1402 Local Service Ordering Overview Part 1 Local Service Ordering Guidelines Industry Support Interface As a leading technology and solutions development organization, ATIS brings together the top global ICT compani
2、es to advance the industrys most-pressing business priorities. Through ATIS committees and forums, nearly 200 companies address cloud services, device solutions, M2M communications, cyber security, ehealth, network evolution, quality of service, billing support, operations and more. These priorities
3、 follow a fast-track development lifecyclefrom design and innovation through solutions that include standards, specifications, requirements, business use cases, software toolkits and interoperability testing. ATIS is accredited by the American National Standards Institute (ANSI). ATIS is the North A
4、merican Organizational Partner for the 3rdGeneration Partnership Project (3GPP), a founding Partner of oneM2M, a member and major U.S. contributor to the International Telecommunication Union (ITU) Radio and Telecommunications sectors, and a member of the Inter-American Telecommunication Commission
5、(CITEL). For more information, visit www.atis.org. ATIS 0405070-1402 Local Service Ordering Overview Part 1 Is an ATIS standard developed by the Local Service Ordering Subcommittee under the ATIS Ordering and Billing Forum (OBF) Published by ATIS 1200 G Street, NW, Suite 500 Washington, DC 20005 Cop
6、yright 2014 by Alliance for Telecommunications Industry Solutions All rights reserved. No part of this publication may be reproduced in any form, in an electronic retrieval system or otherwise, without the prior written permission of the publisher. For information, contact ATIS at 1.202.628.6380. AT
7、IS is online at: http:/www.atis.org. Limited Exceptions for Certain Forms. In recognition of the business needs and processes implemented by companies throughout the industry, ATIS grants the following limited exceptions to the copyright policy for certain LSOG forms. First, all LSOG forms may be ma
8、y be reproduced, distributed and used by an individual or company provided that the appropriate notice below is included on the form. Second, unless otherwise noted on the form include parenthetical here with names of non-customizable forms, LSOG forms may be “customized.” For purposes of this limit
9、ed exception, the term “customized” means, the modification, by a company, of an LSOG form to be issued to a trading partner to make it company specific by, for example, adding a company logo, graying-out optional fields not required by that specific issuing company, and converting into an electroni
10、c format/screen. If a form is customized, it must include the following notice: “This form is based upon the Alliance for Telecommunications Industry Solutions (ATIS) Ordering and Billing Forums industry consensus approved guidelines, found in the Local Service Ordering Guidelines (LSOG) document. T
11、he LSOG may be obtained by contacting ATIS at: http:/www.atis.org/docstore/default.aspx” For those forms that may not be customized, the following notice must be included: “This form has been developed by the Alliance for Telecommunications Industry Solutions (ATIS) Ordering and Billing Forum and is
12、 found in the Local Service Ordering Guidelines (LSOG) document. The LSOG may be obtained by contacting the ATIS at: http:/www.atis.org/docstore/default.aspx” These limited exceptions do not apply to the LSOG document itself, which remains copyrighted and may not be reproduced in whole or part. Prin
13、ted in the United States of America. Notice of Disclaimer and Limitation of Liability The information provided in this document is directed solely to professionals who have the appropriate degree of experience to understand and interpret its contents in accordance with generally accepted engineering
14、 or other professional standards and applicable regulations. No recommendation as to products or vendors is made or should be implied. NO REPRESENTATION OR WARRANTY IS MADE THAT THE INFORMATION IS TECHNICALLY ACCURATE OR SUFFICIENT OR CONFORMS TO ANY STATUTE, GOVERNMENTAL RULE OR REGULATION, AND FUR
15、THER, NO REPRESENTATION OR WARRANTY IS MADE OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. ATIS SHALL NOT BE LIABLE, BEYOND THE AMOUNT OF ANY SUM RECEIVED IN PAYMENT BY ATIS FOR THIS DOCUMENT, WITH RESPECT TO ANY CLAIM, AND IN NO EVE
16、NT SHALL ATIS BE LIABLE FOR LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. ATIS EXPRESSLY ADVISES ANY AND ALL USE OF OR RELIANCE UPON THIS INFORMATION PROVIDED IN THIS DOCUMENT IS AT THE RISK OF THE USER. ATIS-0405070-1402 Issued June 30, 2014 THIS PAGE INTENTIONALLY LEFT BLANK. ATIS-040
17、5070-1402 Issued June 30, 2014 iLOCAL SERVICE ORDERING OVERVIEW PART 1 TABLE OF CONTENTS SECTION DESCRIPTION PAGE # 1 GENERAL _ 1-1 1.1 OVERVIEW _ 1-1 1.2 DOCUMENT UPDATES _ 1-1 1.3 COMMON LANGUAGE _ 1-2 1.4 DEFINITIONS _ 1-2 1.5 FORMS AND PRACTICES _ 1-23 2 LSR FORM DESCRIPTION _ 2-25 2.1 GENERAL _
18、 2-25 2.2 SERVICE QUANTITIES _ 2-25 2.3 RIGHT/LEFT JUSTIFICATION _ 2-25 2.4 CONVENTIONS _ 2-25 2.5 ERRORS _ 2-26 2.6 CUSTOMER/PROVIDER ENTRIES_ 2-26 2.7 ORDERING/BILLING CONFIGURATIONS _ 2-27 2.8 AGENCY LETTERS _ 2-27 2.9 ATTACHMENTS/REMARKS _ 2-27 2.10 MULTIPLE FORM REQUIREMENTS _ 2-27 2.11 SERVICE
19、 SPECIFIC FORMS _ 2-27 2.12 ADDITIONAL FORMS _ 2-29 2.13 PROVIDER INITIATED FORMS _ 2-29 2.14 COMMON LANGUAGE FORMATS _ 2-30 3 ORDERING MATRIX FORMS _ 3-1 3.1 ORDERING MATRIX LOOP SERVICE (REQTYP A) _ 3-1 3.2 ORDERING MATRIX NUMBER PORTABILITY (REQTYP C) _ 3-2 3.3 ORDERING MATRIX LOOP SERVICE WITH N
20、UMBER PORTABILITY (REQTYP B) _ 3-3 3.4 ORDERING MATRIX RESALE SERVICE (REQTYP E) _ 3-4 3.5 ORDERING MATRIX PORT SERVICE (REQTYP F) _ 3-5 3.6 ORDERING MATRIX CENTREX SERVICE (REQTYP P) _ 3-6 3.7 ORDERING MATRIX ISDN SERVICE (REQTYP Q) _ 3-7 3.8 ORDERING MATRIX RETAIL/BUNDLED SERVICE (REQTYP D) _ 3-8
21、3.9 ORDERING MATRIX DIRECTORY LISTING SERVICE (REQTYP H) _ 3-9 3.10 ORDERING MATRIX DIRECTORY LISTING AND ASSISTANCE SERVICE (REQTYP J) _ 3-10 3.11 ORDERING MATRIX RESALE PRIVATE LINE SERVICE (REQTYP K) _ 3-11 3.12 ORDERING MATRIX RESALE FRAME RELAY SERVICE (REQTYP L) _ 3-12 3.13 ORDERING MATRIX COM
22、BINED LOOP it may not include a telephone number and must have a listing indented under it at a greater degree of indent. A caption listing can be any record type (all listings can be mains, additionals or any combination of record types). 1.4 DEFINITIONS (CONTINUED) ATIS-0405070-1402 Issued June 30
23、, 2014 1-5 Circuit-Switched Data (CSD) An ISDN circuit-switched call for data in which a transmission path between two users is assigned for the duration of a call. Circuit-Switched Voice (CSV) An ISDN circuit-switched call for voice in which the transmission path between two users is assigned for t
24、he duration of a call. Client Main Listing A directory listing that allows a shared tenant provider to offer a directory listing to their client, and is treated as a Main Listing. Examples of shared tenants may be apartment complex, nursing home, etc. Commingling Commingling is defined as the combin
25、ing of UNE services and special access services to one or more facilities or services that a customer has maintained to provide a series connection. Completion Notification Completion Notification is issued by the Network Service Provider upon completion of a request from the Local Service Provider.
26、 Conversion Occurs when an LSP changes the service delivery method of its end users account (e.g., from Resale to UNE/Platform). Cross Reference Listing A directory listing that refers to another listing that may or may not include a telephone number and does not include an address. Cross reference
27、may be used for an alternate spelling of a business name or a business more commonly known under another name. A cross reference listing may appear as an indented listing. Customer Denotes any individual, partnership, association, corporation, or governmental agency or any other entity which subscri
28、bes to the services offered to provide exchange telecommunications services for its own use or for the use of its customers (end users). 1.4 DEFINITIONS (CONTINUED) ATIS-0405070-1402 Issued June 30, 2014 1-6 Customer Service Information Describes the customers billing information, which includes the
29、 customers address, features/services and equipment. The Customer Service Information may be obtained during the Pre-Order process. Customer/Provider Negotiations Throughout the LSOG and associated industry documents, there are references to terms such as: “Customer/Provider Negotiations”, and “Prov
30、ider/Tariff/Contracts/Negotiations”. Although common industry standard definitions and guidelines may exist, the industry recognizes that there may be variances based on individual provider practices. Typical customer/provider negotiations may include (but not limited to) the following: Use of a fie
31、ld Valid entries within a field Application of usage rules within a field The information above does not override the guidelines found in Section 2 pertaining to conventions within this document. Data channel (D channel) The channel that carries ISDN network data between the end users equipment and
32、the providers switch. Digital Subscriber Line (DSL) The technology which utilizes existing copper telephone lines to provide high band width connections to an end user premises utilizing a Digital Subscriber Line Access Multiplexer (DSLAM). Digital Subscriber Line Access Multiplexer (DSLAM) A networ
33、k device that receives signals from multiple customer digital subscriber line connections and puts the signals on a high speed backbone line using multiplexing techniques. 1.4 DEFINITIONS (CONTINUED) Direct Inward Dial (DID) Allows the direct dialing of individual end user extensions through the use
34、 of trunks dedicated to the customer. ATIS-0405070-1402 Issued June 30, 2014 1-7 Direct Outward Dial (DOD) The ability to dial directly from an extension within a private exchange to a public direct dial network without going through an operator. Directory Number (DN) Directory numbers are telephone
35、 numbers for ISDN. Directory Service Provider (DSP) The DSP is responsible for the Implemented of the LSPs requirement to provide directory assistance/directory listing services for the end user. Distribution Frame (DF) A cross-connect rack for managing and interconnecting the telecommunications cab
36、le between devices. Examples include Main Distribution Frame (MDF), Intermediate Distribution Frame (IDF) and Toll Distribution Frame (TDF). Drop A connection between a providers cable terminal and an end users premises. Electronic Key Telephone Service (EKTS) The end users equipment that terminates
37、 an ISDN BRI service. Enhanced 911 (E-9-1-1) E-9-1-1 is the US emergency services telephone network. Enhanced Extended Link (EEL) EEL allows requesting customers to serve an end user by extending a providers loop from the end office serving that end user to a different end office in which the custom
38、er is collocated. Emergency Service Number (ESN) An ESN is a list of emergency numbers that correspond to a particular ESZ. This list is used in conjunction with 911 emergency services. 1.4 DEFINITIONS (CONTINUED) Emergency Service Zone (ESZ) An ESZ is a geographic area that is served by a unique mi
39、x of emergency services. This term is used in conjunction with 911 emergency services. Enterprise Listing ATIS-0405070-1402 Issued June 30, 2014 1-8 A directory listing that provides special reverse long distance instructions and always contains two indented phrases; “No Charge to Calling Party” and
40、 “Ask Operator For.” Enterprise listings are always Foreign Listings, are grandfathered and may only be recapped or deleted. Fatal Error A Fatal Error indicates the request could not be accepted by the receiving provider due to a critical error or critical missing/incorrect data (e.g. REQTYP blank o
41、r invalid, CC invalid for state, etc.). A Fatal Error is not considered to be a Local Response and any subsequent submission must be a new request. Feeder Distribution Interface (FDI) A cross-connection point where the feeder plant leading back to the central office and the distribution plant, branc
42、hing out to the end users, meet. Foreign Listing A Foreign Listing is any listing which is requested to be inserted in a directory other than the customers local exchange service area. All Foreign Listings require the customer to specify the directory where they want to be listed. Foreign Exchange L
43、isting A Foreign Exchange Listing is when the listed address and the listed telephone number are not in the same local exchange; the customer listing is in a directory or section of the directory other than that for the customers serving exchange. 1.4 DEFINITIONS (CONTINUED) Full Migration Occurs wh
44、en the new LSP provides disposition for all services/lines on an existing end user account where no services/lines remain on the end user account with the old LSP. In this case, the old LSP will no longer produce a bill to the end user. ATIS-0405070-1402 Issued June 30, 2014 1-9 Integrated Services
45、Digital Network (ISDN) A circuit switched digital network that supports access to any type of service over a single integrated local loop from the end users premises to the network. Internet Address Listing See Uniform Resource Locator (URL) Listing Interoffice Channel A portion of a communications circuit between the central offices of a common carrier which serves customers located in different central office areas. ISDN Service Profile Identification (ISPID) A numeric string th
