1、BSI Standards PublicationBS ISO 2789:2013Information anddocumentation Internationallibrary statisticsBS ISO 2789:2013 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of ISO 2789:2013. Itsupersedes BS ISO 2789:2006 which is withdrawn.The UK participation in its prepara
2、tion was entrusted to TechnicalCommittee IDT/2/15, Library and publishing statistics.A list of organizations represented on this committee can beobtained on request to its secretary.This publication does not purport to include all the necessaryprovisions of a contract. Users are responsible for its
3、correctapplication. The British Standards Institution 2013. Published by BSI StandardsLimited 2013ISBN 978 0 580 78215 2ICS 01.140.20Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was published under the authority of theStandards Policy and Stra
4、tegy Committee on 30 September 2013.Amendments issued since publicationDate Text affectedBS ISO 2789:2013 ISO 2013Information and documentation International library statisticsInformation et documentation Statistiques internationales de bibliothquesINTERNATIONAL STANDARDISO2789Fifth edition2013-09-0
5、1Reference numberISO 2789:2013(E)BS ISO 2789:2013ISO 2789:2013(E)ii ISO 2013 All rights reservedCOPYRIGHT PROTECTED DOCUMENT ISO 2013All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechani
6、cal, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISOs member body in the country of the requester.ISO copyright officeCase postale 56 CH-1211 Geneva 20Tel. + 41 22 749 01 11Fa
7、x + 41 22 749 09 47E-mail copyrightiso.orgWeb www.iso.orgPublished in SwitzerlandBS ISO 2789:2013ISO 2789:2013(E) ISO 2013 All rights reserved iiiContents PageForeword ivIntroduction v1 Scope . 12 Terms and definitions . 12.1 Libraries 12.2 Library services and use . 42.3 Collections 102.4 Access an
8、d facilities . 172.5 Management . 192.6 Funding and expenditure 202.7 Library staff 213 Current tasks of libraries 223.1 General 223.2 Types of libraries 223.3 Changes in user activities . 234 Uses and benefits of statistics 244.1 Background . 244.2 Developments in library practice . 244.3 Selection
9、 of statistics for the library 254.4 Use of statistics 254.5 Presenting statistics to stakeholders 265 Reporting statistical data .265.1 General 265.2 Time period to which data refer . 275.3 Data estimated by sample 276 Collecting statistical data .276.1 Libraries . 276.2 Services and use 296.3 Coll
10、ection 396.4 Access and facilities .466.5 Management . 486.6 Funding and expenditure (during the reporting period) 496.7 Library staff (at the end of the reporting period) 51Annex A (informative) Recommended categories for further statistical analysis .55Annex B (informative) Grossing up .62Annex C
11、(informative) Alphabetical index .64Bibliography .71BS ISO 2789:2013ISO 2789:2013(E)ForewordISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out throu
12、gh ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collabora
13、tes closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval cr
14、iteria needed for the different types of ISO documents should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).Attention is drawn to the possibility that some of the elements of this document may be the subject
15、of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).Any trade nam
16、e used in this document is information given for the convenience of users and does not constitute an endorsement.For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISOs adherence to the WTO principles in the Technica
17、l Barriers to Trade (TBT) see the following URL: Foreword - Supplementary informationThe committee responsible for this document is ISO/TC 46, Information and documentation, Subcommittee SC 8, Quality Statistics and performance evaluation.This fifth edition cancels and replaces the fourth edition (I
18、SO 2789:2006), which has been technically revised to overcome problems in the practical application of ISO 2789:2006 and to take account of the new developments in library services.iv ISO 2013 All rights reservedBS ISO 2789:2013ISO 2789:2013(E)IntroductionThis International Standard provides guidanc
19、e to the library and information services community on the collection and reporting of statistics.Clauses 2 and 6 form the core of this International Standard. Clause 2 provides definitions for most of the elements which constitute a library service; these are for statistical purposes only. Clause 6
20、 recommends how each of these elements should be counted. Users will need to consult both clauses for the complete picture.This International Standard includes definitions and counting procedures for all types of resources and services that libraries offer to their users. The former Annex A, includi
21、ng definitions and procedures for electronic resources and services, has been integrated into the main part of the standard, as these resources and services have become a normal part of library activities.In order to explain the reasons for incorporating a number of new library services into this In
22、ternational Standard, Clause 3 has been added to describe the current tasks of libraries.It is recognized that not all measures specified in this International Standard can be collected by libraries of different types and sizes. To give greater completeness, several additional measures (important fo
23、r some sectors only) are described in Annex A. The aim is to ensure that, where a particular statistic is collected, the same definitions and methods are used.Annex B is important for the compilation and publication of national statistics so that they can be truly comparable between countries and ov
24、er time.The strong requirement to describe and publicize library activities can only be satisfied if data collection in libraries follows the lines of this International Standard. As far as possible, it is advisable that libraries collect all data named in this International Standard that concern th
25、eir activities.Developments in relation to this International Standard will be monitored and additional statistical measures will be incorporated as needed.An alphabetical index is given in Annex C. ISO 2013 All rights reserved vBS ISO 2789:2013BS ISO 2789:2013Information and documentation Internati
26、onal library statistics1 ScopeThis International Standard specifies rules for the library and information services community on the collection and reporting of statistics: for the purposes of international reporting; to ensure conformity between countries for those statistical measures that are freq
27、uently used by library managers, but do not qualify for international reporting; to encourage good practice in the use of statistics for the management of library and information services.2 Terms and definitionsFor the purposes of this document, the following terms and definitions apply.2.1 Librarie
28、s2.1.1academic librarylibrary whose primary function is to cover the information needs of learning and researchNote 1 to entry: This includes libraries of institutions of higher education and general research libraries.2.1.2administrative unitany independent library, or group of libraries, under a s
29、ingle directorate or a single administrationNote 1 to entry: The term “independent” does not imply legal or financial independence but only that the library is a recognizably separate unit, typically within a larger organization.Note 2 to entry: The administrative unit can be a single library or a l
30、arger organization, typically containing a central/main library, branch libraries and administrative functions. See the Example in 6.1.1.2.1.3branch librarypart of a larger administrative unit providing, in separate quarters, a service for a particular user group (e.g. children, faculties) or for a
31、locally defined clienteleNote 1 to entry: Institute, departmental and other affiliated libraries are included. Mobile libraries and external service points are excluded.2.1.4central librarymain libraryusually that part or those parts of an administrative unit where the main administrative functions
32、and the important parts of the library collection and services are locatedNote 1 to entry: An administrative unit comprising several branch libraries does not necessarily include a central library.INTERNATIONAL STANDARD ISO 2789:2013(E) ISO 2013 All rights reserved 1BS ISO 2789:2013ISO 2789:2013(E)2
33、.1.5external service pointpoint away from library premises at which a certain service is regularly offered to usersNote 1 to entry: This includes places within a locality at which library material is deposited for informal circulation to a restricted group of users but without other library services
34、, for example, old peoples homes, community centres, collections for hospital patients.Note 2 to entry: This includes service points that offer electronic services, but no print collections.Note 3 to entry: Mobile libraries and their stops are not counted as external service points.Note 4 to entry:
35、A simple computer connection to a place outside the library (e.g. in a students residence hall) is not counted as an external service point.2.1.6libraryorganization, or part of an organization, the main aim of which is to facilitate the use of such information resources, services and facilities as a
36、re required to meet the informational, research, educational, cultural or recreational needs of its usersNote 1 to entry: The supply of the required information resources can be accomplished by building and maintaining a collection and/or by organizing access to information resources.Note 2 to entry
37、: These are the basic requirements for a library and do not exclude any additional resources and services incidental to its main purpose.2.1.7library of an institution of higher educationlibrary whose primary function is to serve students, academic and professional staff in universities and other in
38、stitutions of education at the third (tertiary) level and aboveNote 1 to entry: It may also serve the general public.2.1.8mobile librarylibrary, sometimes a division of a public library, using transport means to provide documents and services directly to users as an alternative to access on library
39、premisesNote 1 to entry: Adapted from ISO 5127:2001.2.1.9national librarylibrary that is responsible for acquiring and conserving copies of all relevant documents published in the country in which the library is locatedNote 1 to entry: A national library will also normally perform some or all of the
40、 following functions: produce the national bibliography; hold and keep up to date a large and representative collection of foreign literature including documents about the country; act as a national bibliographic information centre; compile union catalogues; supervise the administration of other lib
41、raries and/or promote collaboration; coordinate a research and development service; etc.Note 2 to entry: The definition of “national library” allows for more than one national library in a country.2 ISO 2013 All rights reservedBS ISO 2789:2013ISO 2789:2013(E)2.1.10public librarygeneral library that
42、is open to the public and that serves the whole population of a local or regional community and is usually financed, in whole or in part, from public fundsNote 1 to entry: A public library is defined as open to the public, even if its services are primarily intended for a particular part of the popu
43、lation to be served, such as children, visually impaired persons, or hospital patients. Its basic services are free of charge or available for a subsidized fee. This definition includes services provided to schools by a public library organization and services provided to public libraries in a regio
44、n by a regional organization.2.1.11school librarylibrary attached to all types of schools below the third (tertiary) level of education whose primary function is to serve the pupils and teachers of such a schoolNote 1 to entry: A school library may also serve the general public.Note 2 to entry: This
45、 includes libraries and resource collections in all educational institutions below the third level, which may be described as “Colleges”, “Colleges of Further Education”, “Vocational Institutes”, etc.2.1.12special libraryindependent library covering one discipline or particular field of knowledge or
46、 a special regional interestNote 1 to entry: The term “special library” includes libraries primarily serving a specific category of users, or primarily devoted to a specific form of document, and libraries sponsored by an organization to serve its own work-related objectives.Note 2 to entry: The sta
47、tistics of special libraries should be collected and presented separately for those in the areas given in 2.1.12.1 to 2.1.12.7 (differentiated according to funding institutions).2.1.12.1government librarylibrary maintained to serve any government service, department or agency, or parliament, includi
48、ng both international, national and local (regional) government organizations2.1.12.2health-service librarymedical librarylibrary which serves health-service professionals in hospitals or elsewhere, whether in the private or public sectorNote 1 to entry: Pharmaceutical company libraries should be in
49、cluded under 2.1.12.4.Note 2 to entry: These libraries may also include materials for patients.2.1.12.3library of professional and learned institutions and associationslibrary maintained by professional or trade associations, learned societies, trade unions and other similar bodies, whose primary objective is to provide services to the members and practitioners of a specific trade or profession2.1.12.4industrial and commercial librarylibrary in any industrial enterprise or business firm, maintained by the parent organization to serve the information
