1、raising standards worldwideNO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBSI Standards PublicationBS ISO 28564-1:2010Public information guidancesystemsPart 1: Design principles and elementrequirements for location plans, maps anddiagramsBS ISO 28564-1:2010 BRITISH STANDARDNat
2、ional forewordThis British Standard is the UK implementation of ISO 28564-1:2010.The UK participation in its preparation was entrusted to TechnicalCommittee PH/8/2, Graphical Symbols - Public Information Symbols.A list of organizations represented on this committee can beobtained on request to its s
3、ecretary.This publication does not purport to include all the necessaryprovisions of a contract. Users are responsible for its correctapplication. BSI 2011ISBN 978 0 580 65485 5ICS 01.080.10Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was publ
4、ished under the authority of theStandards Policy and Strategy Committee on 31 May 2011.Amendments issued since publicationDate Text affectedBS ISO 28564-1:2010Reference numberISO 28564-1:2010(E)ISO 2010INTERNATIONAL STANDARD ISO28564-1First edition2010-11-01Public information guidance systems Part 1
5、: Design principles and element requirements for location plans, maps and diagrams Systmes de guidage destins linformation du public Partie 1: Principes de conception et exigences pour lments de plans, cartes et diagrammes de situation BS ISO 28564-1:2010ISO 28564-1:2010(E) PDF disclaimer This PDF f
6、ile may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In downloading this file, parties accept therein th
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9、O 2010 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISOs member body in the
10、 country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org Published in Switzerland ii ISO 2010 All rights reservedBS ISO 28564-1:2010ISO 28564-1:2010(E) ISO 2010 All rights reserved iiiConten
11、ts Page Foreword iv Introduction.v 1 Scope1 2 Normative references1 3 Terms and definitions .2 4 General .2 4.1 Purpose 2 4.2 Conformity with existing standards 2 5 Preparation.2 5.1 Brief.2 5.2 Gathering data .3 5.3 Area to be covered 3 5.4 Information to be shown.3 6 Design.3 6.1 Principles .3 6.2
12、 Title .4 6.3 Main body.5 6.4 Legend5 6.5 Index .5 6.6 Scale .6 6.7 Example6 7 Positioning and orientation of location plans 6 7.1 Positioning .6 7.2 Orientation .7 8 Testing7 9 Construction and maintenance7 9.1 Environmental harmony .7 9.2 Sustainability .7 9.3 Illumination 7 9.4 Durability and mai
13、ntenance .7 9.5 Inspection and updating.7 Annex A (informative) Examples of location-plan layouts .8 Annex B (informative) Example of orientation.15 Annex C (informative) Performance tests for location plans .16 Bibliography20 BS ISO 28564-1:2010ISO 28564-1:2010(E) iv ISO 2010 All rights reservedFor
14、eword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a tech
15、nical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
16、 electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated t
17、o the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for
18、 identifying any or all such patent rights. ISO 28564-1 was prepared by Technical Committee ISO/TC 145, Graphical symbols, Subcommittee SC 1, Public information symbols. ISO 28564 consists of the following parts, under the general title Public information guidance systems: Part 1: Design principles
19、and element requirements for location plans, maps and diagrams Part 2: Design principles and element requirements for directional and location signs (under preparation) Additional parts will be developed in due course. BS ISO 28564-1:2010ISO 28564-1:2010(E) ISO 2010 All rights reserved vIntroduction
20、 Continued growth in travel and mobility within and between countries has generated a growing range of wayfinding sign systems and styles containing a wide variety of information. Such sign systems serve various purposes, such as enabling the users to understand the range of facilities and points of
21、 interest present, understand the physical relationship of those facilities and points of interest to each other, and determine the best way to reach a required facility or point of interest given their mobility circumstances. This part of ISO 28564 is concerned with location plans, maps and diagram
22、s used to support wayfinding. The principle of this part of ISO 28564 is that users of location plans, maps and diagrams should be able to assimilate required information quickly and accurately. It is not the intention to limit design freedom unnecessarily, but to set guidelines and, where appropria
23、te, specifications that reflect the considerable volume of research that has been carried out on their design and use. Although location plans, maps and diagrams can provide comprehensive guidance information, some people have difficulty interpreting them. Where appropriate, they should therefore be
24、 used in support of directional and location signs as part of an integrated wayfinding system. BS ISO 28564-1:2010BS ISO 28564-1:2010INTERNATIONAL STANDARD ISO 28564-1:2010(E) ISO 2010 All rights reserved 1Public information guidance systems Part 1: Design principles and element requirements for loc
25、ation plans, maps and diagrams 1 Scope This part of ISO 28564 specifies requirements and principles for the design and application of location plans, maps and diagrams used in public areas and workplaces to assist users to understand the environment, locate facilities and determine appropriate route
26、s to reach those facilities. These location plans, maps and diagrams are referred to as location plans in this part of ISO 28564. Location plans are intended for use in, for example, shopping centres, stores, hospitals, bus and train stations, airports, sporting and entertainment complexes, urban ar
27、eas, parks, gardens and countryside, public attractions, museums and office complexes. This part of ISO 28564 is not applicable to the design of escape plans, nor does it cover the design of directional and location wayfinding signs. NOTE The design of escape plans is covered in ISO 23601. 2 Normati
28、ve references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 3864-1, Graphical symbols Safet
29、y colours and safety signs Part 1: Design principles for safety signs and safety markings ISO 3864-3, Graphical symbols Safety colours and safety signs Part 3: Design principles for graphical symbols for use in safety signs ISO 7001:2007, Graphical symbols Public information symbols ISO 7010, Graphi
30、cal symbols Safety colours and safety signs Registered safety signs ISO 9186-1, Graphical symbols Test methods Part 1: Methods for testing comprehensibility ISO 17724, Graphical symbols Vocabulary ISO 22727, Graphical symbols Creation and design of public information symbols Requirements BS ISO 2856
31、4-1:2010ISO 28564-1:2010(E) 2 ISO 2010 All rights reserved3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO 17724 and the following apply. 3.1 location plan plan, map or diagram displayed in public areas and workplaces to assist users to understand the
32、 environment, locate facilities and determine appropriate routes to reach those facilities NOTE 1 A location plan may include the physical display structure. NOTE 2 The term diagram is included because, in some situations, a location plan can be schematic or exclude or distort physical arrangements.
33、 3.2 series of plans group of the same or similar location plans which may be provided at different locations within a given area 3.3 main body area within a location plan where the information related to the purpose of the location plan is given 4 General 4.1 Purpose The purpose of a location plan
34、is to provide orientation within a building or defined geographical area and to enable users to reach destinations quickly and easily. 4.2 Conformity with existing standards Symbols used on location plans shall be taken, where they exist, from ISO symbol standards, such as ISO 7001 and ISO 7010. If
35、a new graphical symbol is required, the relevant International Standard (ISO 22727 or ISO 3864-3) shall be used as part of the development process and consideration shall be given to comprehension testing in accordance with ISO 9186-1. The public information symbols given in ISO 7001 may be reproduc
36、ed in any colour. However, the combination of safety colours and shapes specified in ISO 3864-1 shall be avoided to ensure that there is no confusion between public information symbols and safety signs. This also applies to arrows where the use of green and white shall be avoided to ensure that ther
37、e is no risk of confusion with the direction arrows or safe conditions, used for evacuation routes. In addition, any colours used shall not conflict with the use of those colours within the location plan to indicate a safety function. 5 Preparation 5.1 Brief Before design work is undertaken, the req
38、uirements and objectives of a location plan should be clearly understood and expressed in a brief. The brief should include the area to be covered, the information to be shown, as determined by the nature of the tasks that the expected users will wish to accomplish, and any special requirements conc
39、erning information presentation. BS ISO 28564-1:2010ISO 28564-1:2010(E) ISO 2010 All rights reserved 35.2 Gathering data Sources of information will depend on whether the area to be shown is at the planning stage or already in use. Where the area is at the planning stage, information may be obtained
40、 from the facility client and from architects, interior/landscape designers, engineers and other professionals with knowledge relevant to the current task. Where the facility is already in use, additional information can be obtained by consulting with a) potential users of a location plan, b) local
41、police, shopkeepers, reception/information desk staff and others who might have experience of wayfinding issues within the area to be covered, and c) any existing location plans. NOTE A site visit can be useful in gaining information regarding the site and its requirements, and, where possible, to o
42、bserve and document relevant behavioural patterns. At the conclusion, the data gathered should be reconciled with the brief. 5.3 Area to be covered The area to be covered by a location plan will often have logical boundaries, for example as defined by a floor of a building or by a discrete local geo
43、graphical area; however, in some circumstances this area may be large or complex. The area covered by an individual location plan should not be such that it becomes difficult for users to remember sufficient detail to reliably reach any location shown. In such circumstances, the area should be divid
44、ed into smaller units, each with its own location plan. Design consistency should be such that users can easily recognize the family relationship. 5.4 Information to be shown Examples of location-plan layouts are shown in Annex A. Some considerations to determine the information to be shown are as f
45、ollows. a) The location of the users and the types and positions of the facilities about which they will require information. See Figure A.1. b) The proportion of the expected users for whom the use of the official local language(s) might be insufficient. c) Whether the location plan will need to sh
46、ow only specific information, for example, the locations of different transportation stops. See Figure A.2. 6 Design 6.1 Principles The following should be taken into account in the design of a location plan. a) The relevant information from sources described in Clause 5. b) It shall consist at leas
47、t of a title (see 6.2), main body (see 6.3) and, normally, a legend (see 6.4). It may also include an index (see 6.5), a scale (see 6.6) and a north designator. c) The use of text on the main body should be kept to a minimum. BS ISO 28564-1:2010ISO 28564-1:2010(E) 4 ISO 2010 All rights reservedd) Th
48、e use of the official local language(s) might be sufficient. It is recommended that, if an additional language is required, English should be used. e) When using text, jargon should be avoided and specialized terms should only be used where the target audience is known to be familiar with them. Abbr
49、eviations should only be used where they are in common use and well understood. f) Text should always use font(s) with high legibility. A single sans-serif font family is recommended. g) The text should be designed so that all the information it contains is clear and legible for users in a standing or seated position to facilitate readability by those in wheelchairs. h) Details should stand out clearly, including any appropriate designator showing the users position. i) In a series of plans, information
