1、B651.1-09Accessible design for automated banking machinesLegal Notice for StandardsCanadian Standards Association (CSA) standards are developed through a consensus standards development process approved by the Standards Council of Canada. This process brings together volunteers representing varied v
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17、ereof, and if you do make such copies, you are required to destroy them immediately. Use of this document constitutes your acceptance of the terms and conditions of this Legal Notice.Standards Update ServiceB651.1-09March 2009Title: Accessible design for automated banking machinesPagination: 33 page
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19、echsupportcsagroup.org or call 416-747-2233.Visit CSA Groups policy on privacy at csagroup.org/legal to find out how we protect your personal information.Blank pageCSA StandardB651.1-09Accessible design for automated banking machinesPublished in March 2009 byCanadian Standards AssociationA not-for-p
20、rofit private sector organization5060 Spectrum Way, Suite 100,Mississauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4044Visit our Online Store at www.ShopCSA.caISBN 978-1-55491-096-0Technical Editor: Ian Brodie Canadian Standards Association 2009All rights reserved. No part of this publication
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22、n Rolland Enviro100, which contains 100% recycled post-consumer fibre, is EcoLogo and Processed Chlorine Free certified, and was manufactured using biogas energy.ContentsMarch 2009 iii Canadian Standards AssociationAccessible design for automated banking machinesTechnical Committee on Accessible Des
23、ign viSubcommittee on Accessible Design for Automated Banking Machines ixPreface xi1 Scope 12 Reference publications 23 Definitions 24 External and internal access 44.1 Parking 44.2 Signage 44.2.1 International Symbol of Access 44.2.2 Signs 54.2.3 Tactile signs 54.3 Exterior route 54.4 Interior rout
24、e 55 Lighting 55.1 General 55.2 ABM user space 65.3 ABM interface panel 66 Doors 66.1 General 66.2 Power-assisted doors 66.3 Card access slot for door entry 67 ABM user space 77.1 General 77.2 Floor surfaces 7B651.1-09 Canadian Standards Associationiv March 20097.3 Lineup guides 77.4 Ambient noise 8
25、8 ABM installation 88.1 Approach and reach 88.2 Protruding objects 88.3 Grab bar 98.4 Shelf 99 ABM components 99.1 Card reader/ABM activation 99.1.1 General 99.1.2 Card reader 109.2 Dispensers 109.2.1 Identification 109.2.2 Operation 109.2.3 Tray, pocket, or bin 119.3 Waste receptacle 119.4 Input co
26、ntrols 119.4.1 Keys 119.4.2 Keypad 129.4.3 Function keys 129.5 Audio interface 139.5.1 Audio output 139.5.2 Headphone jack 149.6 Operations 1410 Communication 1410.1 General 1410.2 Screen transaction text 1510.3 Audio communication 1610.4 Printed text 17AnnexesA (informative) Customer orientation 21
27、 Canadian Standards AssociationAccessible design for automated banking machinesMarch 2009 vFigures1 International Symbol of Access 172 Automated banking machine with shelf 183a Knee space Front view 193b Knee space Side view 20B651.1-09 Canadian Standards Associationvi March 2009Technical Committee
28、on Accessible DesignC. Smart Smart Move Training (b) addition of Clause 9.4.2.2, dealing with keypad privacy shields;(c) expansion of Clause 9.5, dealing with audio output requirements; and(d) removal of built environment requirements not specific to ABMs, which can be found in CAN/CSA-B651.This Sta
29、ndard is intended to be used in association with CAN/CSA-B651.The requirements of this Standard are minimum requirements. This Standard does not have the force of law unless mandated by legislation or referenced in the regulations of the authority having jurisdiction. The user is advised to contact
30、the local authority having jurisdiction in order to determine to what extent this Standard is referenced.This Standard was prepared by the Subcommittee on Accessible Design for Automated Banking Machines, under the jurisdiction of the Technical Committee on Accessible Design and the Strategic Steeri
31、ng Committee on Community Safety and Well-Being, and has been formally approved by the Technical Committee.March 2009Notes: (1) Use of the singular does not exclude the plural (and vice versa) when the sense allows.(2) Although the intended primary application of this Standard is stated in its Scope
32、, it is important to note that it remains the responsibility of the users of the Standard to judge its suitability for their particular purpose.B651.1-09 Canadian Standards Associationxii March 2009(3) This publication was developed by consensus, which is defined by CSA Policy governing standardizat
33、ion Code of good practice for standardization as “substantial agreement. Consensus implies much more than a simple majority, but not necessarily unanimity”. It is consistent with this definition that a member may be included in the Technical Committee list and yet not be in full agreement with all c
34、lauses of this publication.(4) CSA Standards are subject to periodic review, and suggestions for their improvement will be referred to the appropriate committee.(5) All enquiries regarding this Standard, including requests for interpretation, should be addressed to Canadian Standards Association, 50
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37、 Canadian Standards AssociationAccessible design for automated banking machinesMarch 2009 1B651.1-09Accessible design for automated banking machines1 Scope1.1 This Standard specifies accessibility requirements for automated banking machines (ABMs) and ABM sites.Note: While the purpose of this Standa
38、rd is to make ABMs or their environment more accessible, there might be some people with disabilities who have requirements beyond the scope of this Standard.1.2 This Standard specifies technical requirements applicable to the design and manufacture of (a) wall-mounted ABMs;(b) stand-alone ABMs; and
39、 (c) ABM sites.1.3 This Standard does not apply to drive-through ABMs.1.4 This Standard does not specify the application of technical requirements. Note: The extent to which technical requirements are applied is the responsibility of others, such as the authority having jurisdiction.1.5 In CSA Stand
40、ards, “shall” is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the standard; “should” is used to express a recommendation or that which is advised but not required; “may” is used to express an option B651.1-09 Canadian Standards Associat
41、ion2 March 2009or that which is permissible within the limits of the standard; and “can” is used to express possibility or capability. Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanat
42、ory or informative material. Notes to tables and figures are considered part of the table or figure and may be written as requirements. Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application.1.6 This Standard is written in SI (metric) units and, where
43、 converted from imperial units, the units have been rounded off with respect to critical dimension.2 Reference publicationsThis Standard refers to the following publication, and where such reference is made, it shall be to the edition listed below.CSA (Canadian Standards Association)CAN/CSA-B651-04A
44、ccessible design for the built environment3 DefinitionsThe following definitions apply in this Standard:Accessible meeting the functional needs of all people to the greatest extent possible by the design or adaptation, or both, of ABMs, sites, and exterior spaces.Alternative (alternate) format infor
45、mation presented in Braille, in large print, on tape, or electronically (e.g., CD-ROM, diskette).Automated banking machine (ABM) a stand-alone or wall-mounted machine that is customer-activated and designed to perform basic transactions, such as cash withdrawal, cheque deposit, bill payment, and tra
46、nsfer between accounts.Note: ABM is also referred to as automated teller machine (ATM). Canadian Standards AssociationAccessible design for automated banking machinesMarch 2009 3Stand-alone ABM a machine installed in an area with no additional enclosure.Wall-mounted ABM a machine installed in a (a)
47、wall opening of an existing structure; or (b) structure built to house the machine.Contrast a juxtaposition of tones, textures, colours, and/or brightness to create striking differences.Glare luminance within the visual field that is sufficiently greater than the luminance to which the eyes have ada
48、pted and that is liable to cause annoyance, discomfort, or diminished visual performance and visibility.Interface the point at which the user interacts with the ABM.Luminance the intensity of light emitted from a surface, per unit area, in a given direction.Plain language a style of communication th
49、at organizes information logically and uses concrete, familiar words.Reach not requiring a person to lean or twist his or her body unduly in order to easily reach the ABM interface.Route an area such as a walkway, hall, corridor, passageway, or aisle.Screen transaction text a clearly defined portion of the screen that presents information and instructions relating to a users transactions.Service provider an organization or individual that is responsible for
