1、April 2008DEUTSCHE NORM English price group 8No part of this standard may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 01.040.03; 01.040.13; 03.
2、080.20; 13.310!$NB“1433129www.din.deDDIN EN 15602Security service providers TerminologyEnglish version of DIN EN 15602:2008-04Sicherheitsdienstleister/Sicherungsdienstleister TerminologieEnglische Fassung DIN EN 15602:2008-04www.beuth.deDocument comprises 11 pagesDIN EN 15602:2008-04 2 National fore
3、word This standard has been prepared by Technical Committee CEN/BT/TF 167 “Security services” (Secretariat: DIN, Germany). The responsible German body involved in its preparation was the Normenausschuss Gebrauchstauglichkeit und Dienstleistungen (Consumer Goods and Services Standards Committee), Tec
4、hnical Committee NA 039-04-07 Wach- und Sicherheitsdienstleistungen. EUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN 15602January 2008ICS 01.040.03; 01.040.13; 03.080.20; 13.310English VersionSecurity service providers - TerminologyPrestataires de services de scurit - Terminologie Sicherheitsdiens
5、tleister/Sicherungsdienstleister -TerminologieThis European Standard was approved by CEN on 21 December 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alterat
6、ion. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translat
7、ionunder the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Gree
8、ce, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Ce
9、ntre: rue de Stassart, 36 B-1050 Brussels 2008 CEN All rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 15602:2008: EEN 15602:2008 (E) 2 Content Foreword3 1 Scope 4 2 Terms and definitions .4 2.1 Training.4 2.2 Personnel selection.4 2.3 Manne
10、d guarding.5 2.4 Mobile patrols.6 2.5 Alarm response6 2.6 Key holding 7 2.7 Event security 7 2.8 Door security7 2.9 close protection/body guarding.8 2.10 Public order services 8 2.11 General8 DIN EN 15602:2008-04 Page EN 15602:2008 (E) 3 Foreword This document (EN 15602:2008) has been prepared by CE
11、N/BT/TF 167 “Security services“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by July 2008, and conflicting national standards shall be withdrawn at the la
12、test by July 2008. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national sta
13、ndards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
14、Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. DIN EN 15602:2008-04 EN 15602:2008 (E) 4 1 Scope This standard applies to providers of security services. 2 Terms and definitions 2.1 Training 2.1.1 basic training training designed to allow every individual wi
15、shing to work as a security officer/guard to acquire the minimum level of skills 2.1.2 refresher training systematic and regular training program to maintain and update previously achieved skills 2.1.3 additional training systematic and regular training program to develop previously achieved skills
16、as well as acquire new skills 2.1.4 specialised training training designed to allow security officers/guards to acquire necessary supplementary skills 2.1.5 training centre entity authorised by the relevant authority for providing certified training for security officers/guards 2.1.6 training certif
17、icate proof of successfully completed training issued by the authorized entity 2.1.7 training instructor person qualified and competent who provides the required security training 2.1.8 training supervisor member of staff responsible for supervising and recording all aspects of training within the c
18、ompany 2.2 Personnel selection 2.2.1 ancillary staff all security company staff not directly employed in duties falling within the definition of a security officer/guard or relevant employment who may have access to information of a confidential nature 2.2.2 provisional employment initial period of
19、employment for a new individual during which the security screening should be completed DIN EN 15602:2008-04 EN 15602:2008 (E) 5 2.2.3 relevant employment employment which involves, or may involve, the acquisition of, or access to, information or equipment, the improper use of which could involve th
20、e organization, any client of the organization, or any third party in a security risk 2.2.4 screening supervisor member of staff responsible for supervising and recording all aspects of screening within the company 2.2.5 security officer/security guard person who is paid a fee, wage or salary and is
21、 trained and screened and performs one or more of the following functions: prevention or detection of intrusion, unauthorized entry (access control) or activity, vandalism or trespass on public or private property; prevention or detection of theft, loss, embezzlement, misappropriation or concealment
22、 of merchandise, money, bonds, stocks, notes or valuable documents or papers; protection of individuals from bodily harm; environmental protection and management in rural and maritime domains; enforcement of (whilst obeying) established company rules, regulations, policies and practices related to c
23、rime reduction; reporting and apprehension of violators as defined by national law. 2.2.6 security screening process of checking history and background of employees and potential employees 2.2.7 security vetting verification by the national authority of the judicial and criminal record of employees
24、and potential employees 2.3 Manned guarding 2.3.1 access/exit control controlling movement of people, vehicles and goods at fixed access and exit points 2.3.2 airport security checks security services involving checking passengers/employees, baggage, cargo and their identity, to prevent persons and
25、materials that can endanger aircraft and airport safety and security 2.3.3 armed security officer/guard security officer/security guard with approved specialized training in weapons and authorized to carry weapons by the appropriate authority 2.3.4 manned guarding security services carried out by se
26、curity officers/security guards DIN EN 15602:2008-04 EN 15602:2008 (E) 6 2.3.5 port security checks security services involving checking passengers/employees, baggage, cargo and their identity, to prevent persons and materials that can endanger vessels, port safety and security 2.3.6 reception secur
27、ity access/exit control combined with customer services 2.3.7 site security activities required to secure a specific area 2.3.8 static guarding security services with limited scope at a fixed location or property for a fixed length of time 2.3.9 store detective security officer/security guard withou
28、t uniform supervising behaviour in order to prevent and detect thefts 2.4 Mobile patrols 2.4.1 mobile patrolling security services provided by security officers/security guards travelling to multiple sites physically distant from one another, within a defined period of time 2.4.2 mobile area/site pa
29、trolling security services provided by security officers/security guards travelling within a specified area/site, within a defined period of time 2.5 Alarm response 2.5.1 alarm warning of the presence of a hazard to life, property or the environment 2.5.2 monitoring and alarm receiving centre contin
30、uously manned secure location to which information concerning the status of one or more alarm systems is reported and handled according to assignment instructions 2.5.3 alarm receiving and monitoring centre operator person responsible for the handling of messages presented at the annunciation equipm
31、ent 2.5.4 alarm response action of an alarm response officer in responding to alarm information 2.5.5 alarm response officer security guard/security officer with specialized training who receives alarm information directly or through the monitoring centre operator and acts according to assignment in
32、structions DIN EN 15602:2008-04 EN 15602:2008 (E) 7 2.6 Key holding 2.6.1 key instrument or data allowing authorized access to a customers property 2.6.2 keyholding holding, by an organization, of a key or keys to a customers premises and/or equipment 2.6.3 key storage storage or service performed b
33、y a security company where keys, customer documents and/or confidential documents are stored on behalf of a customer as per regulations issued by the appropriate authority 2.7 Event security 2.7.1 crowd controller security guard/security officer with specialized training in crowd control 2.7.2 crowd
34、 control supervisor person appointed by an authority for crowd management and for maintaining good order in a geographically limited area 2.7.3 crowd control management systematic planning for, and supervision of, orderly movement and assembly of people 2.7.4 event any organized gathering of the pub
35、lic, whether on payment or otherwise, in the open-air, or under cover 2.7.5 event security security services, control and service tasks for events limited in time and location 2.8 Door security 2.8.1 door security access control in places of entertainment where the suitability of customers to be all
36、owed on to those premises is required to maintain public order, safety and security 2.8.2 door supervisor person employed by any person responsible for the management of any premises or event, who has the authority of the owner, designated premises supervisor, manager or organizer, exclusively or ma
37、inly, to decide upon the suitability of customers to be allowed onto those premises or into the event, and/or to maintain order and public safety. DIN EN 15602:2008-04 EN 15602:2008 (E) 8 2.9 Close protection/body guarding 2.9.1 close protection/body guarding security service provided by security of
38、ficers/security guards with specialized training in preventing threats to individuals at risk 2.10 Public order services 2.10.1 city patrolling security services provided by security officers/security guards in public areas or commercial areas to which the public has access 2.10.2 transport security
39、 security services provided by security officers/security guards with specialized training, in stations and public transportation 2.11 General 2.11.1 assignment instructions set of written instructions drawn up by a service provider in agreement with the customer specifying the contractual duties 2.
40、11.2 badge/identifying mark mark indicating the security officers/security guards function and company identification 2.11.3 check call routine communication to verify the location and status of a security officer/security guard on an assignment 2.11.4 control room secure location where operational
41、procedures are monitored and/or managed 2.11.5 guard dog dog with specialized training for security services approved by the appropriate authority 2.11.6 guard dog handler security officer/security guard with specialized training in handling guard dogs 2.11.7 identification card card identifying the
42、 security officer/security guard 2.11.8 in-house security security services provided by directly employed staff on the employers own premises 2.11.9 licence approval from the regulatory authority to deliver security services DIN EN 15602:2008-04 EN 15602:2008 (E) 9 2.11.10 licensed security officer/
43、security guard security officer/security guard licensed by the appropriate authority 2.11.11 regulatory authority authority appointed by the State to regulate the security industry or part of the industry 2.11.12 security company company providing security services 2.11.13 security plan document imp
44、lementing the security services identified in the security survey 2.11.14 security services services provided by security companies aimed at protection of people, property and assets 2.11.15 security supervisor security officer/security guard selected and with specialized training to be responsible for the performance of security officers/security guards in delivering a security service 2.11.16 security survey risk assessment to determine the appropriate security services to meet the customers requirements DIN EN 15602:2008-04
