1、October 2011 Translation by DIN-Sprachendienst.English price group 32No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).IC
2、S 13.180!$t“1819392www.din.deDDIN EN ISO 9241-420Ergonomics of human-system interaction Part 420: Selection of physical input devices (ISO 9241-420:2011)English translation of DIN EN ISO 9241-420:2011-10Ergonomie der Mensch-System-Interaktion Teil 420: Auswahlverfahren fr physikalische Eingabegerte
3、(ISO 9241-420:2011)Englische bersetzung von DIN EN ISO 9241-420:2011-10Ergonomie de linteraction homme-systme Partie 420: Slection des dispositifs dentre physiques (ISO 9241-420:2011)Traduction anglaise de DIN EN ISO 9241-420:2011-10Partially supersedesDIN EN ISO 9241-4:1999-01 andDIN EN ISO 9241-9:
4、2002-03www.beuth.deDocument comprises pagesIn case of doubt, the German-language original shall be considered authoritative.10509.11DIN EN ISO 9241-420:2011-10 A comma is used as the decimal marker. National foreword This standard has been prepared by Technical Committee ISO/TC 159 “Ergonomics”, Sub
5、committee SC 4 “Ergonomics of human-system interaction”, Working Group 3 “Controls, workplace and environmental requirements” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” (both secretariats are held by DIN, Germany). The responsible German body involved in its preparation was th
6、e Normenausschuss Ergonomie (Ergonomics Standards Committee), Working Committee NA 023-00-04 GA Gemeinschaftsarbeitsaus-schuss NAErg/NIA: Ergonomie fr Informationsverarbeitungssysteme. The DIN Standards corresponding to the International Standards referred to in this document are as follows: ISO 638
7、5 DIN EN ISO 6385 ISO 7000 DIN ISO 7000 ISO 9000 DIN EN ISO 9000 ISO 9241-5 DIN EN ISO 9241-5 ISO 9241-11 DIN EN ISO 9241-11 ISO 9241-400 DIN EN ISO 9241-400 ISO 9241-410 DIN EN ISO 9241-410 Amendments This first edition of DIN EN ISO 9241-420:2011-10, together with DIN EN ISO 9241-400:2007-05 and D
8、IN EN ISO 9241-410:2008-05 partially replaces DIN EN ISO 9241-4:1999-01 and DIN EN ISO 9241-9:2002-03, technically revised as follows: a) terms and definitions from DIN EN ISO 9241-4:1999-01 and DIN EN ISO 9241-9:2002-03 have been transferred to DIN EN ISO 9241-400:2007-05; b) guiding principles, co
9、llected in DIN EN ISO 9241-400:2007-05, have been incorporated and unified so that they correspond to the scope of the new ISO 9241 series; c) test methods taken from DIN EN ISO 9241-4:1999-01 and DIN EN ISO 9241-9:2002-03 have been reviewed and amended; new test methods have been introduced and col
10、lected in annexes for greater convenience. Previous editions DIN EN ISO 9241-4: 1999-01 DIN EN ISO 9241-9: 2002-03 2 DIN EN ISO 9241-420:2011-10 3 National Annex NA (informative) Bibliography DIN EN ISO 6385, Ergonomic principles in the design of work systems DIN ISO 7000, Graphical symbols for use
11、on equipment Index and synopsis DIN EN ISO 9000, Quality management systems Fundamentals and vocabulary DIN EN ISO 9241-5, Ergonomic requirements for office work with visual display terminals (VDTs) Part 5: Workstation layout and postural requirements DIN EN ISO 9241-11, Ergonomic requirements for o
12、ffice work with visual display terminals (VDTs) Part 11: Guidance on usability DIN EN ISO 9241-400, Ergonomics of human-system interaction Part 400: Principles and requirements for physical input devices DIN EN ISO 9241-410, Ergonomics of human-system interaction Part 410: Design criteria for physic
13、al input devices This page is intentionally blank 4DIN EN ISO 9241-420:2011-10 EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-420 July 2011 ICS 13.180 English Version Ergonomics of human-system interaction - Part 420: Selection of physical input devices (ISO 9241-420:2011) Ergonomie d
14、e linteraction homme-systme - Partie 420: Slection des dispositifs dentre physiques (ISO 9241-420:2011) Ergonomie der Mensch-System-Interaktion - Teil 420: Auswahlverfahren fr physikalische Eingabegerte (ISO 9241-420:2011) This European Standard was approved by CEN on 8 July 2011. CEN members are bo
15、und to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the
16、CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre
17、 has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway
18、, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2011 CEN All rights of exploitation in any form an
19、d by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-420:2011: EContents Page Foreword . Introduction 1 Scope 2 Normative references 3 Terms and definitions . 4 Procedures for selecting equipment General considerations .1 4.1 Rationale.1 4.2 Objectives for selection proce
20、dures . 5 Performance criterion . 6 Methods and aids for selection of devices. 6.1 Task analysis . 6.2 Selection based on product description. 6.3 User tests . 6.4 Selection based on dominant task primitive(s) with overriding importance 6.5 Selecting a keyboard. 7 Field assessment of input devices 7
21、.1 Rationale. 7.2 Methods Annex A (informative) Overview of the ISO 9241 series . Annex B (informative) Tracing test . Annex C (informative) Dragging test. Annex D (informative ) Assessment of comfort. Annex E (informative) One-direction tapping test .3 Annex F (informative) Multi-directional tappin
22、g test. Annex G (informative) Test for mobile text entry (hand-held keyboards). Annex H (normative) Tables for selecting devices in consideration of product description . Annex I (informative) Usability test for keyboards Bibliography Tables Annex H Table H.1 Correspondence with generic requirements
23、 on compact keyboards Appropriateness Table H.2 Correspondence with generic requirements on compact keyboards Operability Table H.3 Correspondence with generic requirements on compact keyboards Controllability. Table H.4 Correspondence with generic requirements on compact keyboards Biomechanical loa
24、d. Table H.5 Functional properties of compact keyboards Design of keys of compact keyboards Design of keys . Table H.6 Functional properties of compact keyboards Design of keys Key legends . Table H.7 Functional properties of compact keyboards Design of keyboard Sections and zones. EN ISO 9241-420:2
25、011 (E) DIN EN ISO 9241-420:2011-10 26.788888202021212121222425252630313335942444710010154545455555556Table H.8 Functional properties of compact keyboards Design of keyboard Mechanical design . Table H.9 Other considerations for compact keyboards Electrical properties.5 Table H.10 Other consideratio
26、ns for compact keyboards Maintainability-related properties 5 Table H.11 Other considerations for compact keyboards Interdependencies .5 Table H.12 Other considerations for compact keyboards Documentation .5 Table H.13 Correspondence with generic requirements on full-size keyboards Appropriateness 5
27、 Table H.14 Correspondence with generic requirements on full-size keyboards Operability5 Table H.15 Correspondence with generic requirements on full-size keyboards Controllability.5 Table H.16 Correspondence with generic requirements on full-size keyboards Biomechanical load .5 Table H.17 Functional
28、 properties of full-size keyboards Design of keys Design of keys.5 Table H.18 Functional properties of full-size keyboards Design of keys Key legends .5 Table H.19 Functional properties of full-size keyboards Design of keyboard Sections and zones. Table H.20 Functional properties of full-size keyboa
29、rds Design of keyboard Mechanical design . Table H.21 Other considerations for full-size keyboards Electrical properties Table H.22 Other considerations for full-size keyboards Maintainability-related properties Table H.23 Other considerations for full-size keyboards Interdependencies. Table H.24 Ot
30、her considerations for full-size keyboards Documentation Table H.25 Correspondence with generic requirements on mice Appropriateness Table H.26 Correspondence with generic requirements on mice Operability Table H.27 Correspondence with generic requirements on mice Controllability. Table H.28 Corresp
31、ondence with generic requirements on mice Biomechanical load . Table H.29 Functional properties of mice Functional properties . Table H.30 Functional properties of mice Button design Table H.31 Functional properties of mice Considerations of handedness . Table H.32 Functional properties of mice Reso
32、lution consistency . Table H.33 Other properties of mice Mechanical properties Table H.34 Other properties of mice Electrical properties Table H.35 Other properties of mice Maintainability-related properties Table H.36 Other properties of mice Health- and safety-related properties Table H.37 Interde
33、pendencies and documentation of mice Interdependency with software Table H.38 Interdependencies and documentation of mice Interdependency with use environment . Table H.39 Interdependencies and documentation of mice Documentation Table H.40 Correspondence with generic requirements on pucks Appropria
34、teness Table H.41 Correspondence with generic requirements on pucks Operability6 Table H.42 Correspondence with generic requirements on pucks Controllability.6 Table H.43 Correspondence with generic requirements on pucks Biomechanical load.6 Table H.44 Functional properties of pucks Functional prope
35、rties.6 Table H.45 Functional properties of pucks Button design .6 Table H.46 Functional properties of pucks Consideration of handedness.6 Table H.47 Functional properties of pucks Resolution consistency .6 Table H.48 Other properties of pucks Mechanical properties 6 Table H.49 Other properties of p
36、ucks Electrical properties6 Table H.50 Other properties of pucks Maintainability-related properties .6 Table H.51 Other properties of pucks Health- and safety-related properties . Table H.52 Interdependencies and documentation of pucks Interdependency with software . Table H.53 Interdependencies and
37、 documentation of pucks Interdependency with use environment . Table H.54 Interdependencies and documentation of pucks Documentation Table H.55 Correspondence with generic requirements on joysticks Appropriateness . Table H.56 Correspondence with generic requirements on joysticks Operability. Table
38、H.57 Correspondence with generic requirements on joysticks Controllability Table H.58 Correspondence with generic requirements on joysticks Biomechanical load Table H.59 Functional properties of joysticks Functional properties EN ISO 9241-420:2011 (E) DIN EN ISO 9241-420:2011-10 35677778889996060606
39、16161626262636363646464646465656566667778889999707070717172727273Table H.60 Functional properties of joysticks Button design Table H.61 Functional properties of joysticks Consideration of handedness Table H.62 Functional properties of joysticks Resolution consistency Table H.63 Other properties of j
40、oysticks Mechanical properties. Table H.64 Other properties of joysticks Electrical properties Table H.65 Other properties of joysticks Maintainability-related properties Table H.66 Other properties of joysticks Health- and safety-related properties Table H.67 Interdependencies and documentation of
41、joysticks Interdependency with software Table H.68 Interdependencies and documentation of joysticks Interdependency with use environment . Table H.69 Interdependencies and documentation of joysticks Documentation. Table H.70 Correspondence with generic requirements on trackballs Appropriateness . Ta
42、ble H.71 Correspondence with generic requirements on trackballs Operability . Table H.72 Correspondence with generic requirements on trackballs Controllability7 Table H.73 Correspondence with generic requirements on trackballs Biomechanical load 7 Table H.74 Functional properties of trackballs Funct
43、ional properties 7 Table H.75 Functional properties of trackballs Button design.7 Table H.76 Functional properties of trackballs Consideration of handedness 7 Table H.77 Functional properties of trackballs Resolution consistency 7 Table H.78 Other properties of trackballs Mechanical properties .7 Ta
44、ble H.79 Other properties of trackballs Electrical properties.7 Table H.80 Other properties of trackballs Maintainability-related properties.7 Table H.81 Other properties of trackballs Health- and safety-related properties.7 Table H.82 Interdependencies and documentation of trackballs Interdependenc
45、y with software Table H.83 Interdependencies and documentation of trackballs Interdependency with use environment . Table H.84 Interdependencies and documentation of trackballs Documentation . Table H.85 Correspondence with generic requirements on touchpads Appropriateness Table H.86 Correspondence
46、with generic requirements on touchpads Operability Table H.87 Correspondence with generic requirements on touchpads Controllability Table H.88 Correspondence with generic requirements on touchpads Biomechanical load. Table H.89 Functional properties of touchpads Functional properties. Table H.90 Fun
47、ctional properties of touchpads Button design . Table H.91 Functional properties of touchpads Consideration of handedness. Table H.92 Functional properties of touchpads Resolution consistency. Table H.93 Other properties of touchpads Mechanical properties Table H.94 Other properties of touchpads Ele
48、ctrical properties Table H.95 Other properties of touchpads Maintainability-related properties . Table H.96 Other properties of touchpads Health- and safety-related properties . Table H.97 Interdependencies and documentation of touchpads Interdependency with software Table H.98 Interdependencies and documentation of touchpads Interdependency with use environment . Table H.99 Interdependencies and documentation of